日本商务礼仪中英文版

Japanese

BusinessEtiquetteSpeakerMirinda2021/5/91AppearanceAppearance2021/5/92FirstmettheJapaneseattachgreatimportancetotheexchangeofbusinesscards.Japanesepeoplethinkthatcardisarepresentativeoftreatmenttotreatthemasbusinesscardshimself.sowhenwegotoacommercialnegotiation,wehaveeveryoneinthedeliveryroom,businesscards,andreceivetheircards,notmissinganyoneperson,althoughittakesalotoftime,butitissaidthatfriendshipbetweenandrespecttheway.Meetingetiquette2021/5/93日本人初次见面对互换名片极为重视。日本人认为名片是一个人的代表，对待名片就像对待他们本人一样。当我们去参加一个商业谈判会，我们必须向房间里的每一个人递送名片，并接受他们的名片，不能遗漏任何一个人，尽管这需要花费不少时间，但这是表示相互间友好和尊敬的一种方式。2021/5/94MeetingetiquetteTomeetmoreJapanesepeopletobowfortheceremony.Itisgenerallybetween30degreesand45degreeslineofbow,bowbendofthedifferentshadesofthatmeaningisdifferent,bendinglow,andmostpolitebowcalled"themostsalute.“Menbowed,handsnaturallyhangdownonbothsidesofunderwear,Respectfulofeachotherthat,themoretothelefthandrestingonhisrighthandonthebowonthefront,womeninparticular.2021/5/95日本人见面多以鞠躬为礼。一般人们相互之间是行30度和45度的鞠躬礼，鞠躬弯腰的深浅不同，表示的含义也不同，弯腰最低、也最有礼貌的鞠躬称为“最敬礼”。男性鞠躬时，两手自然下垂放在衣裤两侧；对对方表示恭敬时，多以左手搭在右手上，放在身前行鞠躬礼，女性尤其如此。2021/5/96Car

etiquetteTraveling

bybus,to

buytickets

inadvancereadyfor

thechange,

onthebus

into

thevending

machine.

Japan's

buses

aremostlyunder

thebackdoor

onthefrontdoor.

Ride

taxi

way

andmainlandChina,HongKong,Taiwan,

thesame.

Is

controlled

bythedriverdoor

taxi,

passengers

neednot

shuthimself

offonthe

cardoor.When

the

ceremonial

train,passengers

shouldtravel

by

themouthof

theorder

queue

until

afterthe

passengers

inthe

car

door

onbothsides

isdividedinto

twolines,

then

isfinished

offpassengers

onthetrain.

2021/5/97

乘车搭乘巴士时，要事先准备好买票的零钱，上车后投入自动售票机内。日本的巴士多是前门上后门下。乘座出租汽车（的士）的方法与中国大陆、香港、台湾相同。只是出租车门由司机控制，上下车乘客无须自己关开车门。

乘车乘坐电车之礼时，乘客应在乘车口处（地上涂有标记）按秩序排队，待车停后乘客在车门两侧分成两行，等下车乘客下完后再上车。2021/5/98elevator

etiquettePressthe

elevator

button,

theguests

morethanoneperson

in

thecase,

firstenterthe

elevator

inonehandand

pressthe"open"andtheother

handholdthe

elevator

sidedoor

andpolitely

say,"Come.“Whether

greeting

visual

elevator,

facing

sidewaysintheelevator

asfaras

guests.Destination

floors,

handhold

openthedoor

button,make

your

hand

outof

action.

Guests

outoftheelevator,he

immediately

steppedoutof

theelevator,

and

enthusiasm

toguide

thedirectionoftravel.2021/5/99先按电梯按钮，在客人不止一人的情况下，先进入电梯，一手按“开门”，另一手按住电梯侧门，并礼貌地说“请进”。电梯内可视情况是否寒暄，在电梯内尽量侧身面对客人。到达目的楼层后，一手按住开门按钮，一手做出请出的动作。客人走出电梯后，自己立即步出电梯，并热情的引导行进的方向。2021/5/910ClothingetiquetteJapanese,bothinformaloccasions,orinaninformalsetting,arefocusingontheirclothing.Onformaloccasions,themajorityofyoungmenandwomendresssuits.Menusuallywearasuitandtie,Donotwearblacksuit,whiteshirtandblacktiebecausethatisfuneralattire.Womenshouldonlywearlow-heeledshoestoavoidtoweringovermen.2021/5/911

日本人无论在正式场合还是在非正式场合，都很注重自己的衣着。在正式场合，男子和大多数中青年妇女都着装西服。男子穿西服通常都系领带。不要穿黑色西装，白衬衫和黑色领带，因为这是葬礼的服装。

女士只能穿低跟鞋，以避免超过男子肩膀。2021/5/912CommunicationetiquetteCallcall

theJapanese,itmustbe

saidthe

lastname,

followedby

"san",

mustnotbe

callednames.2021/5/913称呼：称呼日本人时，必须要称姓，后面接“san”，绝不可称名。2021/5/914PositionCommunicationetiquette2021/5/915职位：主席—总裁—副总裁—专务—执行副董事长—常务董事—董事—部长—课长

2021/5/916CommunicationetiquetteConversationwiththeJapanese,notsaidashepointedat,othersshouldnothaveinterruptedhisspeechinterrupted.Threeormoreconversation,becarefulnottocoldmostofthepeople.Inconversation,donotinquireabouttheJapaneseage,maritalstatus,wagesandotherprivateaffairs.TabootopicisWorldWarII.2021/5/917

与日本人交谈，不要边说边指手划脚，别人讲话时切忌插话打断。三人以上交谈时，注意不要冷落大部分人。在交谈中，不要打听日本人的年龄、婚姻状况、工资收入等私事。禁忌话题是二战2021/5/918CommunicationetiquetteJapaneseopinioneveniftheyholdaclear,theyalsoavoidthe"Ithinkso","Myopinionisthis,"thedirectexpression,whiletheuseof"I'mafraidthatright?""Ithinksotoconsider,youseedo?"Thismildlyworded,clearlythatthisexpressionisappropriateandpolite.Expressioninthelanguageclearlyshowsthattheconsiderationtoeachotherandjudgelefttheroom,showingthatinresponsetolisteningtoeachother,andthenexpresstheirideasofagesture.2021/5/919

日本人即使自己持有明确的意见，他们也避免“我是这样想的”、“我的意见是这样的”等直接表达方法，而采用“恐怕这样吧？”“我想这么考虑，你看如何呢？”这种婉转的措词，明显地认为这种表达方式是适当而有礼貌的。在语言表达上明确地表明，给对方留有考虑和判断的余地，显示出在听取对方反应后，再表示自己的主张的一种姿态。2021/5/920FoodetiquetteFoodtabooTheJapanesegenerallydonotfatmeatandoffal,lambandsomepeopledonoteatduck;Japaneseavoidwhenusingchopstickstochopsticksontopofdishes,Tabooortoofullofthericefilledwithsharp;Mealduringtaboofinishingtouchhisclothesorhands,yourhair,becauseitisunsanitaryandrudebehavior;Atthebanquetdinner,thetabootoofarawayfromthepeoplewithloudspeech2021/5/921日本人一般不吃肥肉和猪内脏，也有人不吃羊肉和鸭子日本人使用筷子时忌把筷子放在碗碟上面，招待客人忌讳将饭盛过满过多忌讳用餐过程中整理自己的衣服或用手抚摸、整理头发，因为这是不卫生和不礼貌的举止就餐时禁忌口含或舌添筷子，忌讳含着食物讲话或口里嚼着东西站起来，否则会被认为缺乏教养；在宴会上就餐时，忌讳与离得较远的人大声讲话2021/5/922FoodetiquetteTheywillpreferthatyouchooseaWestern-stylerestaurantwhenyouentertain.Cracklingsoundwheneatingorsoup,theJapanesenotonlytaboobutwelcome,becausesuchbehaviorisoftenconsideredamealforthosewhoeatsweetfoodpraiseorperformance.2021/5/923他们会更喜欢您选择的西式餐厅，当你招待。吃饭或喝汤时发出声响，日本人不仅不忌讳反而欢迎。因这种行为往往被认为是用膳者对饭菜的赞美或吃得香甜的表现。2021/5/924Entertainment

etiquetteJapanesebusiness

hasitsownunique

socialetiquette,

and

workand

entertainmentdemarcated,

hard

work,indulgeinentertainment.

Donot

discussed

inthe

entertainment

business,even

totalkabout,itshouldbe

aftertheevent,proposed

bythe

owner.2021/5/925在娱乐活动中不要讨论商业活动，即使要谈，应该在活动后，由主人提出来。日本的商业社交活动有其独特的礼仪，而且工作和娱乐界限分明，拼命工作，纵情娱乐。2021/5/926Entertainment

etiquetteA

levelof

entertainment

with

golf,

tea,drinking

ingeneral

activities,

KaraOK

andsoon.2021/5/927有层次的娱乐有高尔夫、茶道，一般的活动有饮酒、卡拉OK等。2021/5/928GiftsetiquetteGiftgivingisveryimportantbothbusinessandpersonalsituationsStyleiseverything,thegiftitselfisoflittleimportance.Don'tgiveanythingwrappedinwhiteasitsymbolizesdeath,don'tusebrightcolours(especiallygreen)orbowstowrapthegifteither.Giveyourhostsomewarningduringtheeveningthatyouintendtogivethemapresent.Don'tsurpriseyourhost.2021/5/929送礼是非常重要的的企业和个人的情况；风格是一切。

礼物本身的意义不大，它周围的仪式是什么事情。始终包装礼品。

仔细选择的文件，不给任何包裹在白色，因为它象征着死亡。

不要使用鲜艳