o2c001信用订单到收款清帐credit sales to clearance

:Contact作者日期 文档版本 修订描述 文档作者 初始版 李杰APPROVAL日期版本人角色人 适用范围Areaof 联系人（关键用户）Contact(Key- 术语 流程目的和范围Processgoalsand 流程图Process 业务步骤说明Descriptionofprocess 其他说明Other 业务原则Business 其他相关文档Crossreferenceto 打印格式程序和报表Forms, SAP系统修改和用户出口程序SAPmodification, 使用技巧和窍门Hintsand AreaofTheprocessisappliedtotheintegratedsalesbusinessfromcreditsalestoclearance。 角色LiJielProcessgoalsand过程。包含了从赊销客户到客户主数据、信用主数据，销售合同管理，服务订单、信用销售订单，信用管理，销售发货处理，销售发货称重，销售处理，销售审核过账，服务确认，运费结算等流程步骤Theprocessisintegratedcreditsalesbusiness,whichincludethefollowingbusiness:customermastermaintenance、creditmastermaintenance、salescontractmanagement、transportationserviceorder、creditsalesorder、creditmanagement、salesdelivery、deliveryweighbridge、salesbilling、salesrelease、transportationserviceconfirm、transportationservicesettlementandsoon. GAPGAP分析华新需求与Holcim模板以及标准SAP解决方案的差异。ysistheGAPsbetweenHuaxinrequirementstoHolcimtemtes&StandardSAPsolutions.GAPNo.为项目差异列表中的差异代码TheGAPNoisthenumberfromprojectGAP流程图ProcessCCDescriptionofprocess步骤描述Step何时执行Whenisthestep备注1CustomerMasterMaintenanceCreditsalesrequestissubmitCreateorextendthecustomermaster2客户主数据完成CreditMasterMaintenanceCustomermasterisMaintaincustomercreditmaster3信用主数据完成SalesContractManagementCreditmasterisSignthesalescontractwith4信用主数据完成3TransportationServicePurchaseCreditmasterispurchasetransportationservice534CreditSalesOrderStep3and4iscreditsalesorderforcreditcustomer6CreditManagementCreditsalesorderisTheauthorizationtoreleasetheblockedsalesordershouldbedistinguishaccordingtodifferentlevel.Thesubsidiarycreditcontrollerreleasetheblockedsalesorderin7配送DeliveryProcess(Delivered-viaCreditsalesorderisverifiedandBeginto8DeliveryWeighbridgeThegoodsisSAPTheweighbridgesystemdealwiththeweight,whichissenttosapsystemthroughtheinterfaceprogram步骤描述Step何时执行Whenisthestep备注9PODinsystemaccordingtothetythatcustomerconfirm进行处理type:normalpanyreturn,excesspricebillingandso parksalesbillingandpostthebilling收货确认ThegoodsissenttoDeliveryProcess(Delivery-需要开结算BillingThebillingneedtobe当系统已经开出SalesReleaseThesystembillingis ingPaymentCustomerpaypaymentforReceivethecashorbankbill,checkandpostARVerifythe人员确认服务并过帐 thetransportationserviceaccordingtothePOD.由商根据结算数量开具，市建预制TheCustomerPaymentReviewingprocessThecustomerpaymentisTransportServiceConfirmThegoodsissenttoTransportationServiceSettlementProcessThetransportationfeeneedtobeoff-sitecustomerservicecreateparkofaccordingtoconfirmedservice 步骤描述Step 何时执行Whenisthestep 备注打印Thesalessettlementinquireandcheckthe andpostThefinancesettlementpaypaymentforthetransportationserviceSalesFreightand Theparkfortransportationis VendorOutgoingPayments ThemonthlyfoundnisreleasedOtherTheprocessisoneofintegratedsales021-客户收款凭证审核流程、FI-027-销售运杂费审核流程、FI-031-供应商付款过帐流程是集成的财务模块流程Therelatedinterfaceprocessofothermodule:FI-016-SalesReleaseProcess、FI-020-Customer ingPaymentProcess、FI-021-CustomerPayment Reviewingprocess、FI-027-SalesFreightand ReleaseProcess、FI-031VendorOutgoingPaymentsProcess。 收款等业务）都能信息共享。Regulatecustomermastermanagement.Uniformcustomermasterdata,whichcouldbesharedbysalesandfinancebusiness.对客户建立信用主数据，可以实现系统对客户信用额度进行实时的自动，减少人为查询和操作的工作量，可有效提高工作效率，降低信用风险Createcustomercreditmaster,whichisusedtocheckcreditlimitinsalesorderautomaticallyandreducetherisk。合同创建更为便捷。通过主数据方式作为系统信息流支持，使得、信用数据、价格数据等信息分类进入系统，创建合同时可主数据相关信息，简化了合同创建的Itisconvenienttocreatesalescontract,whichcouldsharetherelatedmastersuchascustomer、creditmaster、pricemaster。联。新的业务流程将与商签订的合同均到服务订单中，并将服务订单号写入销售合同中，使合同和销售合同进行关联，方便业务数据和运费结算处理Thesalesorderislinkedtosalescontract,thetransportservicecontractislinkedtosalescontract,whichisconvenienttoinquiretherelatedinformationandfeesettlement。信用销售订单的创建方式和角色进行了优化，赋予了销售订单的功能，简化了业Optimizethesalesordercreation,whichsimplifythesalesorderoperatorandcreditcheckautomatically。Strictthecreditmanagement,whichcheckandblocksalesorderautomaticallyaccordingtothecreditlimitandcreditavailableperiod。依据。如果配送计划执行时需要更改销售合同中确定的商，需由发运计划在配送路单上确认签字，发货员据此执行发货并在交货单上更改商信息Regulatedeliveryfunctiondeliveryviatruck),thedistributelistisrefertocreatedeliverynote.Theship nconfirmthedistributionlistwhendistributionlistchange。工录入，SAP系统将电子称重系统连接到了一起，改变了原来散装交货单上无发货数量（发货数量只体现在磅单上，并粘附在发货单）的问题，系统可直接到计重数据写入到交货单ERPTheweighbridgesystemislinkedtosapsystem,whichreducetheworkloadandmanualmistake。SAP系统内规则，发运调度不进行收货确认将无法生成结算，配送管理更为严谨和规范Theshipdispatcherconfirmthedeliverytyinsystemwhenhereceivethedeliverytythatcustomerconfirm,whichisreferredtothesalessettlement。简化了销售处理的环节，规范了退票、退票及补价差的操作流程及方法，补价差开操作与原始信息集成Regulatethebillingbusiness,whichincludethereturnbusiness、excesspricebusiness.Theexcesspricebusinessistracktooriginalinformation对销售的结算及过账过程进行了优化，将部分业务前置，并将审核工作从事后提前到事中。原有流程的销售的录入由财务人员操作，录入后价格无法及时核对，通常凭证过账后通过其他方式才能发现问题，未来流程将销售的录入前置到市场部，由市场部管理人员依据各种需求录入销售，再由财务人员审核信息，这样可以及时发现问SimplifythebillingTheoriginalbusinessisthatthesalesmarketconfirmsthesettlementreportandtransferthereporttosalesdept.orHQbusinessdept.forapproval.ThefinancecreatebillingandprintMarketingdept.createbillingrequest.Thefinancedept.checkandreleasethebillingrequest,whichisposttofinanceandtransferredtoVATsystem审核。Changethepostroleandreducetheworkload.Originalbusinessispayeedealwithpayment,salessettlement postthe .TheTOBEbusinessispayeedealwithpaymentandpost ,salessettlement checkthe 入，又减少了审核人员工作量Therolewhocheckthe ischanged.Salessettlementcheck whichmaketheoperatoraheadandreducetheworkload原业务流程没有在系统中进行管理。新的业务流程将服务视同一类服务产品，必须收到并确认商的服务后才能进行后续运费结算流程，有效规范了销售服务的ThetransportationservicemanagementisregulatedinsystemwhichisdealwithoutsidesystemK3系统内的费用中。新的业务流程由销售人员根据服务收货创建预制，财 entrytyandsumoftransportation intoK3systemfororiginalbusiness.Off-sitecustomerservicecreatepark verificationinsystem,whichispostbyfinance 销售运杂费录入的工作前移到市场部，再由财务人员审核。改变了原流程的录入和审核由销售核算人员一人操作的弊端。销售直接由销售核算人员审核并过账，减少了审核人员的工作量Salesdept.dealwiththepark oftransportationservice.Thesales checkandpostthesalesbilling,whichreducetheworkload。 过程,对已的月度支付计划内的付款不用再重复.付款凭单 支付计划打印，只须付款时由工厂财务经理或财务中心部视情况决定是否立即支付Simplifythefoundapprovalprocedure.Thesubsidiaryfinanceorfinanceleaderconfirmwhetherthepaymentshouldbedealwithaccordingtothepaymentrequest。客户主数据放在层面，由总部客管人员统一管理，客户人员负责单客户主数据的，总部客管人员负责多客户主数据的Thecustomermasterismaintainedforsubsidiary byoff-sitecustomerserviceand panybyHQcustomer客户在公司多发生业务时，在层面设置该客户一个总的信用控制额度，并可在发生业务的分、子公司层面再分别设置额度，其总和不超过层面总额度Thecreditmanagementiscontrolleringroup 客管人员在进入合同程序之前，首先需确认相关主数据已完成或满足条件，Relatedmasterismaintainedbeforecontractmaintenance。创建服务订单必须在 合同完成后，并且是在检查商主数据存在的情况下。如商主数据不存在， 商的主数据后才能创建Thetransportationvendormasterismaintainedbeforethetransportationordermaintenance。Thesalesordermustbecheckedforcredit。客户订单冻结后，首先由市场考虑客户所在部门的月度应收款额度，如果没有超额，由市场确定是否释放销售订单；如果超出客户所在部门的月度应收款额度，就由时，必须由副参能是否释放相关销售订单SalesLeaderdecideswhethersalesorderisreleasedaccordingtotheAR.SalesmanagercheckwhethermonthlyARisexcess.Salesmanagerreleasethesalesorderwhenitisnotexcess.Sales&marketVPapprovetherequestwhentherequestsexceedtheregionAR。配送计划。发运计划平衡后下达配送计划，发运调度根据配送计划对商执行情况进行督促、。商根据配送计划安排车辆实施服务。Customersubmitsthedistributionrequesttosales .Themarketdept.createssalesorderandpassesthedistributionn.Thesubsidiarydispatcherbalanceandreleasethedistributionlist.Theshipdispatchertrackthedistributionn。重新称重，如现场监装人员确认包数无问题但差异仍然存在的，发货人员在记录该情况后放行Theweighbridgesystemmusttakeweightagainwhentheweightisdifferentfromthepackagegoods.TheShip recordthedifferencewhenmonitor confirmthereisdifferentandnoproblem。SAP系统内相符，售达方、交货单号等关键信息审核无误后方可进行系统内收货确认Theshipdispatchershouldconfirmtherelatedinformationthattransportationvendorgetbackfromcustomer,whichisreferredforPODinsystem。正常业务开类型下，市场客管人员在执行完成对客户的系统开票后，负责检查并票项目并保存，生成系统；补差价业务开类型下，需求人提出开票请求时，需提供“开特殊需求表”，市场客管人员根据“开特殊需求表”创建借项凭证请求，并由此生成系统；降价/退票业务开类型下，需求人提出开票请求时，需提供“开特殊需求表”和“票”，市场客管人员确认并传递相关资料给财务部门。财务部门完成销售进行，并由此生成系统Check panybusiness,whichisdeal panybillingOff-sitecustomerservicedealwiththedebitmemobillingforexcesspricebusinessthatrequestTheOff-sitecustomerservicedealwiththepriceinsalesorderforexcesspricebillingandreturnbusiness.At