商务英语写作(修订版)第十章课件

Chapter10InvitationsandThank-youLetters邀请函与感谢信ChapterContentsofthischapterI.Introduction10InvitationsandThank-youLettersII.SampleAnalysisIII.SampleContrastIV.UsefulPatternsandSentencesChapterI.Introduction1.Invitations10InvitationsandThank-youLetters2.Thank-youLetters3.AcceptanceandRefusal(additional)Chapter1.InvitationsInvitationscanbedividedintotwocategories:invitationcardsandinvitationletters.Aninformalinvitationresemblesabusinessletter.Whensentfromabusinessoffice,theletterissometimeskeyboardedonexecutivestationery.Formalinvitationsgenerallyareprintedandfollowformatsfoundinetiquettebooks.InvitationsandThank-youLetters10Chapter1.InvitationsWordingofinvitationsshouldbeconversational,asifthewriterwereextendingtheinvitationorally.Ageneralinvitationshouldbecordialandsincere,whileaformalinvitationshouldbelesspersonal,writteninthethirdperson.InvitationsandThank-youLetters10Chapter1.InvitationsOftenformalinvitationsinclude“RSVP”andatelephonenumber.TheRSVPinformsinvitedgueststhatthehostisexpectinganimmediatereplytofacilitateplansfortheevent.Ifaninvitationincludes

“Regretsonly”,itwillrequireareplyonlyiftheinvitedguestcannotattend.RSVP:Répondezs’ilvousplait.Itmeans“Pleaseletusknowifyouplantoattend.”RegretsonlyisusedaskingthosewhoCANNOTattendtonotifythehostinadvance.InvitationsandThank-youLetters10Chapter1.InvitationsInvitationsarewritteninthedeductivepatternandarerelativelyshort.Invitationsusuallyincludethreeparts:Invitethereadertothegathering.Offerareasonforthegathering.Givethedate,time,andplaceofthegathering.InvitationsandThank-youLetters10Chapter2.Thank-youLettersAthank-youlettergoesbeyondsimplythankingthereceiverforbeingkind;itnotestheconsideration,theextraeffortandthekindnessextended.InvitationsandThank-youLetters10Chapter2.Thank-youLettersAthank-youlettercoveringabusinesssituationmustbesentpromptly.Italsomustsoundsincere.Aproperthank-youletterwill:Beginwithastatementofthanks.Bespecificaboutwhatisappreciated,whichreflectsasincerefeelingofgratitude.Endwithapositiveandgenuinestatement.InvitationsandThank-youLetters10Chapter3.

Acceptanceandrefusal(additional)FormalacceptanceMr.WilliamGregoryacceptswithpleasurethekindinvitationofTheLocalBankTellersClubSaturday,May6thatfouro’clockSuite13oftheHowardBuilding

InvitationsandThank-youLetters10Chapter3.

Acceptanceandrefusal(additional)InvitationsandThank-youLetters10Expressionsofacceptinganinvitation:We’reveryglad/happy/pleased/delightedtoaccept/come/arrive/attend…Mr.xxacceptswithpleasurethekindinvitationfor(someoccasion)tobeheldat(someplace)at(time).It’sverynice/kindofyoutoinviteus…Thankyouverymuchforyourkindinvitationto…Wewouldbepleased/delighted/happy/gladtocome.Chapter3.

Acceptanceandrefusal(additional)FormalrefusalMr.andMrs.BarryGreenregretthatapreviousengagementpreventstheiracceptingthekindinvitationtodinneratthehomeofMr.andMrs.JohnSmithonMonday,thefourthofApril.InvitationsandThank-youLetters10Chapter3.

Acceptanceandrefusal(additional)InformalrefusalDearMr.Hudson,Iregretverymuchthat,owingtoapreviousengagement,IcannothavethepleasureofacceptingyourkindinvitationforSundaynext.Verysincerelyyours,TomHuberInvitationsandThank-youLetters10Chapter3.

Acceptanceandrefusal(additional)InvitationsandThank-youLetters10Expressionsofdeclininganinvitation:I’msorrythatIcan’tdinewithyouon…Muchtomyregret,I’munabletoacceptyourkindinvitation.Thankyouverymuchforyourkindinvitation,butunfortunatelyIhaveanotherengagementonthatday.IamverysorryIcannotjoinyoubecause…Pleaseacceptmysincereregretsfornotbeingabletojoinyouin…ChapterII.SampleAnalysisLetterA:AninvitationcardTheSalesDepartmentoftheNewYorkB&GWineCo.,LtdCordiallyinvitesyoutoateareceptionmarkingtheopeningofthebranchinShanghaiat10:00a.m.inHiltonHotelonWednesday,May15,2013RSVPTel:(021)4326####InvitationsandThank-youLetters10ChapterII.SampleAnalysisLetterB:AninvitationcardMr.RobertShenstoneDirectoroftheBeijingInstituteofAtomicEnergyrequeststhepleasureofthecompanyofMr.andMrs.DickensonatadinnerpartyinhonorofMr.LiuWenlingseniorengineerofBeijingEnergyInstitutiononSaturday,July7,2004atseveno’clockp.m.atBridgesRestaurant,WillowAvenueRegretsOnlyTel:84104650Dress:formalInvitationsandThank-youLetters10ChapterII.SampleAnalysisLetterC:AninvitationcardPresidentMaureenHartfordinvitesyoutoareceptioninhonorofDr.RosalindReichardtobidherfarewellassheassumesthepresidencyofEmoryandHenryonJuly27,2013from3:00p.m.to5:00p.m.RSVP760-8511InvitationsandThank-youLetters10ChapterII.SampleAnalysisLetterD:AninvitationtoadinnerpartyDearMr.Black:Tocelebratethe10thanniversaryofShenzhenTradingCo.,Ltd.,weareholdingadinnerpartyatHiltonHotelinShenzhenfrom7:00p.m.to9:30p.m.onSaturday,June6.Youarecordiallywelcometothepartysothatwecanexpressoursincereappreciationforyourgeneroussupport.Foryourinformation,thepartywillbeattendedbyotherbusinesselitessuchasMr.ZhangHongandLiPingfromABCTradingCo.,Ltd.Webelievethatthismayoffermanyofusanexcellentopportunitytogetacquaintedwitheachother.Wedohopethatyouwillbeabletojoinusonthisoccasion,andlookforwardtomeetingyouattheparty.Sincerelyyours,FrankWangInvitationsandThank-youLetters10ChapterII.SampleAnalysisLetterE:Athank-youletterforanemployee’ssuggestionDearMr.Harrison:Manythanksforsubmittingyoursplendidsuggestionthatweshouldholdameetingeveryweeksothatallthestaffareabletofreelytakepartinthediscussionaboutthemanagementofourfirm.Wehavecarefullylookedintothesuggestion.Thiswillbehelpfulinsmoothingtheproceduresofcommunicationandgivingemployeesafeelingofbelongingandresponsibility.Inthisway,wecansolvemanyproblemsquickly.Pleasekeepongivingsuchgoodsuggestions.Havingsuchhelp,wehavemadegreatstridesinthepast10years.Wewillplaceacopyofthisletterinyourpersonnelfileasaformalrecordofourappreciation.Andyouryear-endbonuswillgrowby$1,000forthesuggestion.Bestregards,BillGeneralManagerInvitationsandThank-youLetters10ChapterII.SampleAnalysis1.

Whatshouldageneralinvitationbelike?2.

Whatshouldageneralthank-youletterbelike?3.Canyoudescribesomebusinesssituationsthatmaycallforathank-youletter?Key:Ageneralinvitationshouldinvitethereadertothegathering,offerareasonforthegathering,andgivethedate,timeandplaceofthegathering.Ageneralthank-youletterbeginswithastatementofthanks,isspecificaboutwhatisappreciated,andendswithapositiveandgenuinestatement.Followingthereceiptofagift,attendanceofameeting,aninterview,etc.,onemaywriteathank-youletter.Questionsforcomprehension:InvitationsandThank-youLetters10ChapterII.SampleAnalysis4.

Howcanyoumakesurethatathank-youletterexpressesyourgoodwillandsincerity?5.

Canyouwritetheoutlinesforaninvitationandathank-youletter?Key:4.Bespecificaboutwhatisappreciated,whichreflectsasincerefeelingofgratitude.5.Open.Questionsforcomprehension:InvitationsandThank-youLetters10ChapterII.SampleAnalysis6.

AccordingtoletterA,doyouknowhowtowriteinvitationcards?7.

Whatshouldaformalinvitationinclude?8.WhatkindofspecificinformationdoesletterDgive?Key:6.Yes,letterAshowsclearlyhowtowriteinvitationcards.7.Aformalinvitationshouldinclude“RSVP”andatelephonenumber.8.LetterDtellsthereasonfortheparty,aswellasdate,time,andplaceoftheparty,andeliteswhowillattendtheparty.Additionalquestionsforcomprehension:InvitationsandThank-youLetters10ChapterIII.SampleContrastLetterA:AninvitationtoabanquetPoorDearMs.Ainsworth:Wewillholdabanquetinhonorofourdealers.ThebanquetwillbeheldatGoldstoneResortatseveno’clockonJuly8.Ourpresidentwilldeliveraspeech.Afterthat,awardswillbepresentedtodealerswiththelargestpercentageofnewaccounts.Wesincerelyhopethatyoucancomeandlookforwardtohearingfromyou.Sincerelyyours,DaleWoodInvitationsandThank-youLetters10ChapterIII.SampleContrastLetterA:AninvitationtoabanquetImprovedDearMs.Ainsworth:YouareinvitedtobeourguestattheGoldstoneResortforourannualDealersConventionBanquet.

ItwillbeheldintheSeashoreBanquetRoomonSunday,July8.TheeveningwillbeginwithareceptionatsevenO’clock,followedbyadinner,aspeaker,andtheawardspresentation.Forthefirsttimethisyear,awardswillbepresentedtothedealerwiththelargestpercentageofnewaccounts.PleaseletusknowbytheendofJunewhetheryouwillattend.Iamhopingtoseeyouatthebanquet.Sincerelyyours,DaleWoodInvitationsandThank-youLetters10Chapter这是两封邀请对方参加公司组织的聚餐会的信函。第一封邀请函采用间接法写作，不如第二封邀请函开门见山地告知对方聚餐邀请更为妥当。另外，第一封邀请函以第一人称开头显得以“我”为中心；而第二封邀请函以第二人称开头显得更加真挚恳切。两封邀请函的信息都比较完整，都在结尾表达出希望对方参加的诚挚愿望，但第二封邀请函比第一封的结尾更为诚恳。III.SampleContrastInvitationsandThank-youLetters10ChapterIII.SampleContrastLetterB:Athank-youletterforpromptpaymentPoorDearCustomer:Thisistoacknowledgeourappreciationforyourpromptpaymentforthegoodswesupplied.

Customerslikeyouhelpusmakeprofitsinbusiness.

Pleaseplaceyourorderagainsoon.

Wearelookingforwardtomorecooperationwithyou.Cordiallyyours,SamSmithInvitationsandThank-youLetters10ChapterIII.SampleContrastLetterB:Athank-youletterforpromptpaymentImprovedDearMr.JackDong:ThankyouforyourpromptpaymentforthegoodswesuppliedunderOrderNo.JL13/03/24.Customerslikeyouwhopaypromptlywillbenefitfromfavorableconditionsintransactionsandgainyourselftrustandcreditinthelongrun.

Yourpromptpaymenthelps

usinourcashflowsothatwecanprovidebetterservicesandoffermorevarietiesofproductsforyou.Wearegratefulforyourcooperationandbelieveyouwillenjoyourproducts.Cordiallyyours,SamSmithInvitationsandThank-youLetters10Chapter这是两封因对方及时付款而表示感谢的信函。两封信都采取直接法写作，较为适宜。但第一封写得过于简单，并在称谓部分泛称customer，这样会使对方觉得没有得到应有的重视。而

Pleaseplaceyourorderagain

soon.的表达让促销显得太直白。第二封信的内容翔实具体，尤其是在陈述感谢原因时，从对方角度谈到及时付款的好处,体现作者在为对方着想。信件末尾对过去的合作表示感谢，且涉及促销的表达believeyouwillenjoyourproducts比第一封信更为委婉。III.SampleContrastInvitationsandThank-youLetters10ChapterWeareplanning/giving/having...at...Weareplanningasmallcocktailanddinnerpartyatourhomefrom4:00p.m.toaround9:00p.m.onJuly6.我们计划于7月6日下午4点至晚上9点左右在家里举办一个小型的鸡尾酒晚宴。IV.UsefulPatternsandSentencesInvitationsInvitationsandThank-youLetters10ChapterWewould/shouldbe(very)pleased/glad/delighted

/happyifyoucould...Wewouldbeverypleasedifyoucouldhonoruswithyourpresence.如蒙光临，我们将非常高兴。IV.UsefulPatternsandSentencesInvitationsInvitationsandThank-youLetters10ChapterWewouldbedelightedifyoucouldfindthetimetojoinusforasmallpartywearehavingatourofficeinLondontocelebratetheendofthefinancialyear.为了庆祝财年结束，我们将在位于伦敦的办公室举行小型宴会。若您能拨冗参加，我们将十分高兴。IV.UsefulPatternsandSentencesInvitationsInvitationsandThank-youLetters10ChapterWouldyouplease…?Wouldyoupleasedomeafavorbyjoiningourparty?您能赏光参加我们的聚会吗？IV.UsefulPatternsandSentencesInvitationsInvitationsandThank-youLetters10ChapterWe(sincerely)hope...Wehopeyouarenottoobusytocome.我们期望您能在百忙中光临。IV.UsefulPatternsandSentencesInvitationsInvitationsandThank-youLetters10ChapterPleaseletmeknow/confirm...Pleaseletmeknowassoonaspossibleifyoucan

comeandtellmewhenyouwillbeabletodoso.如能前来，请早日告知何时为宜。Pleaseconfirmyourparticipationatyourearliest

convenience.是否参加，请早日告知。IV.UsefulPatternsandSentencesInvitationsInvitationsandThank-youLetters10ChapterThankyoufor...Thankyouforyourhospitalitythatmadeusfeelascomfortableaswedoinourownhome.谢谢你的盛情款待，让我们感到就像在家里一样舒适。IV.UsefulPatternsandSentencesThank-youlettersInvitationsandThank-youLetters10ChapterManythanksforyour...Manythanksforyourgenerouscooperation.谢谢贵方的慷慨合作。IV.UsefulPatternsandSentencesThank-youlettersInvitationsandThank-youLetters10ChapterPleaseacceptmy(sincere)thanksfor...PleaseacceptmysincerethanksforshowingmesuchwarmhospitalitywhenIvisitedyouroffice.我到贵公司访问时，承蒙盛情款待，在此请接受我诚挚的谢意。IV.UsefulPatternsandSentencesThank-youlettersInvitationsandThank-youLetters10ChapterI’mgratefultoyoufor...I’mgratefultoyouforthetimeandeffortyouputtoensuremytripwasasuccessfulandsatisfyingone.谢谢您付出了那么多的时间和精力使我的行程如此圆满和愉快。IV.UsefulPatternsandSentencesThank-youlettersInvitationsandThank-youLetters10ChapterIverymuchappreciate...Iverymuchappreciateyourtakingthetimetohelpmewiththetrainingprogramatyourfactoryandlookforwardtoanopportunitytoreturnthefavor.非常感谢您帮忙安排我到你们工厂进行培训。期待有机会为您效劳。IV.UsefulPatternsandSentencesThank-youlettersInvitationsandThank-youLetters10ChapterYouarecordiallywelcometo…Youarekindlyinvitedto…Wewouldliketoinviteyouto…Wesincerelyhopeyoucanattend.

我们期待您的光临。IV.PatternsandSentences(additional)InvitationsInvitationsandThank-youLetters10ChapterThankyouforyourkindnesstomeandforyourcompliments.谢谢你对我的好意和夸奖。Thankyouforinvitingmeandsomeofmycolleaguestodinewithyoulastnight.Itwasanenjoyableoccasionandanexcellentdinner.非常感谢昨晚你邀请我和我的同事与你共进晚餐，晚餐非常丰盛，我们过得很愉快。IV.PatternsandSentences(additional)Thank-youlettersInvitationsandThank-youLetters10ChapterThankyouforconsideringourcompany.谢谢你选择我们的公司。Manythanksforyoursupport.对你的支持表示万分感谢。IV.PatternsandSentences(additional)Thank-youlettersInvitationsandThank-youLetters10ChapterPleaseacceptmyprofoundappreciationforyourhelp.我对你热情的帮助致以诚挚的谢意。Pleaseextendmythanks,onbehalfofalltheattendees,toeachofyouremployees.请允许我代表全体与会者向你方所有员工表示感谢。IV.PatternsandSentences(additional)Thank-youlettersInvitationsandThank-youLetters10ChapterI’mparticularlygratefultoyouforhavingtakentimeoutofyourbusyschedulestomeetme.十分感谢您在百忙之中抽出时间会见我。Isincerelyappreciateyourwarmcongratulatorymessageonthecompletionofournewofficebuilding.本公司新建的办公大楼竣工时，承蒙您道贺，深表谢意。IV.PatternsandSentences(additional)Thank-youlettersInvitationsandThank-youLetters10ChapterYourmanagement’scombinationofenthusiasm,competenceandflairisveryimpressive.贵公司管理层的热情、能力和资质给人留下深刻印象。IV.PatternsandSentences(additional)GeneralappreciationInvitationsandThank-youLetters10ChapterItwasverykindofyoutodo…Weweredeeplyimpressedby…Pleaseacceptmysincereappreciationfor…I’mwritingtothankyoufor…Thankyouverymuchfor…IV.PatternsandSentences(additional)GeneralappreciationInvitationsandThank-youLetters10ChapterItwasparticularlyhelpfulforustolearn…IhopeonedayIcanhavetheopportunityto…Isincerelytrustanopportunitywillpresentitselftomeetyouatlatertime…Ienjoyedtheshortstayatyourhomewhichisbothdelightfulandmemorable.OurtriptoCanadawasverymuchenhancedbyyourkindarrangementsandhospitality.IV.PatternsandSentences(additional)AsincerepersonalcommentInvitationsandThank-youLetters10ChapterYoushouldbeveryproudofyour…Iamlookingforwardtotheopportunitytoworkwithyou…Wishyoueverysuccess.Letworktogetherforourevergreatersuccess.Thankyoubothforyourhospitalityandkindness.IV.PatternsandSentences(additional)PositiveandgenuineendingInvitationsandThank-youLetters10ChapterLetterA:AninvitationDearMr.Green:IwastoldbyourmutualfriendMr.WangthatyouwillvisitChinanextmonth.Iwanttoinviteyoutocometoourcollegetogivethestudentssomelecturesonmarketingmanagement.Pleaseletmeknowassoonaspossibleifyoucancomeandtellmeyourexactarrivaltime.Yourssincerely,JackChenOpen.Exercise:improvethelettersInvitationsandThank-youLetters10ChapterLetterB:Athank-youletterTowhomitmayconcern:Beingasewingmachineoperatorinourplantisaverydemandingjob.Itisveryeasytomakemistakesduringoperation.However,alltheproductsofyourcompanymetourqualitystandardslastmonth.Thankyouformakingsuchproducts.Yourssincerely,TonyGreenInvitationsandThank-youLetters10Exercise:improvethelettersChapterLetterB:Athank-youletterDearMr.Liu:Manythanksformakingexcellentsewingmachines.Beingasewingmachineoperatorinourplantisaverydemandingjob.Itisveryeasytomakemistakesduringoperation.Allyourproductscompletelymeetourqualitystandards,andhelpalotinreducingmistakes.Havingyourhelp,wehavemadegreatadvancesinourproductionprocess.Wearelookingforwardtoourfurthercooperati