【商务英语】人力资源管理(HumanResourceManagement)

HumanResourceManagement人力资源管理TeachingObjectivesWhatIsHumanResourcesManagementHumanResourcePlanning人力资源规划Recruitment招聘TrainingandDeveloping培训和培养Compensation报酬HowtoKeepEmployeesMotivated如何激发员工工作热情Humanresourcesarethepeoplethatoperateanorganization.HumanResourceManagementisthemanagementofanorganization’s“humancapital”or“intellectualassets”.WhatIsHumanResourcesManagement?TheHumanResourceManagement(HRM)processisanongoingprocedurethattriestokeeptherightpeopleintherightpositions.Itincludeshumanresourceplanning,recruitment,selection,socialization,traininganddevelopment,performanceappraisal,promotions,transfers,demotions,separations,andcompensation.人力资源一般指有能力并愿意为社会工作的经济活动人口。人力资源管理是管理学的一个崭新的和重要的领域。它是指组织对员工的有效管理和使用的思想行为，主要包括人力资源规划、招聘、选拔、定位、培训和培养、业绩评价、提拔、调动、降级、解雇以及酬劳等活动。HumanResourcePlanning人力资源规划HumanResourcePlanninginvolvestheanalysisofmatchingthenumberofappropriatelyqualifiedstafftoallocatedpositionsandtheconsiderationofstaffinglevelstomeetprojecteddemand.Twofactors:1.Organization’sHumanResourceneeds2.FutureeconomicenvironmentHumanResourcePlanning人力资源规划Humanresourceplanninghasfourbasicaspects:Planningfutureneedsbydecidingnowhowmanypeoplewithwhatskillstheorganizationwillneed;Planningforfuturebalancebycomparingthenumberofneededemployeeswiththenumberofpresentemployeeswhocanbeexpectedtostaywiththeorganization;Planningforrecruitingorlayingoffemployees;Planningforthedevelopmentofemployeestoensuretheorganizationhasasteadysupplyofexperiencedandcapablepersonnel.Recruitment招聘Recruitmentistheprocessoffindingandattractingqualifiedapplicantsforvacancieswithinanorganization.招聘就是通过各种信息途径寻找和确定工作候选人，以充足的质量和数量来满足企业或组织的人力资源需求的过程。Recruitment招聘Jobanalysisdefinesajobintermsofitsspecifictasksandresponsibilitiesincludingthequalificationsandskillsneededtoperformwithintherolesuccessfully.Ajobdescriptionliststheobjectives,responsibilities,maintasksofthejob,theconditionsunderwhichthejobistobedone,anditsrelationshiptootherjobs.Thehiringspecificationdefinesthespecificskills,education,experience,andqualificationthatanindividualmusthaveinordertoperformeffectivelyintheposition.Tofillthepositions:HiringfromOutsideEducationalInstitutionsEmploymentAgenciesJobAdvertisementBusinessRivalsHiringfromWithinThroughPromotionorTransferTransferexistingemployeesPromoteexistingemployeestohigherpositionsTrainingandDeveloping培训和培养TrainingandDevelopingfacilitatesemployeelearningofjobrelatedskillsandactivitiestoimproveperformance.On-the-jobMethodOff-the-jobMethodManagementDevelopmentProgramsCompensation报酬WagesandSalariesarethemonetaryformofcompensationgiventoafirm’semployeesfortheircontributions.IncentivePrograms: e.g.salespeoplewithalowbasesalary（底薪）FringeBenefits: e.g.healthinsurance,pension（退休金）plans,paidvacations.HowtoKeepEmployeesMotivated 如何激发员工工作热情Inbusinesscontext,motivationreferstothestimulusthatdirectsthebehaviorofworkerstowardthecompanygoals.Managersmustbeawareofworkers’needs.FundamentalneedsTheseneedsincludeagoodsalary,safeworkingconditionsandjobsecurity.Personalneedse.g.thedesireforresponsibility,recognition,growth,promotion,andinterestingwork.Jobenrichment（丰富工作内容） ItgivesworkersmoreauthorityinmakingdecisionsJobenlargement（扩大工作面） rotate（轮换）positionsDefinethefollowingtermsandthentra