施耐德供应商管理流程课件

SchneiderSupplierManagementSAMSQMSPMaSchneiderSupplierManagementSSupplierApprovalModule(SAM)SSQMProcessforEvaluatingSuppliersSupplierApprovalModule(SAMSAM:ProcessFlowRequestinSSRM!!!RecordinSSRM(VENUS)!RecordinSSRM(VENUS)!RecordinSSRM(VENUS)!Technological&designauditsSAM:ProcessFlowRequestinSS

SSRM,SchneiderSupplierRelationshipManagementSSRM,SchneiderSupplierRel

SAM:SupplierAssessmentSupplierAssessmentQuestionnaireIdentifygeneralstrengths&weaknessesCommoditybasedEachlocationrequiresanewevaluationIdentifiedexperimentedpurchasingassessorsdesignedbythecommoditymanagertodoandcompleteAfterphysicalvisitatsupplierScoringbasedon‘

ObjectiveEvidence

’SpecificIF->THENscoringRecommendedornot!SAM:SupplierAssGlobalCompact

Sustainable

DevelopmentGlobalCompact

SustainablGlobalCompactGlobalCompactGlobalCompact:

Global

CompactChartGlobalCompact:

GlobalGlobalCompactisachartsignedbythecompaniesengagingthemtorespect10principlesGlobalCompactGlobalCompactisachartsign

SAM:FunctionalAuditsDetailedanalysisofsupplierMandatoryforquality&supplychainMadebycertifiedauditors(experience+training)ObjectiveDetermineifsupplierhastheabilitytomeetourneedsIdentifyfunctionalstrengths&weaknessesIdentifyimprovementareasIdentifyGeneralCapabilityLevelAdditionalauditsifneededTechnological,design…QualityLogisticSAM:Functional

SAM:TeamDecision“DoesSupplierhaveabilitytomeetourneeds?”AllfunctionsmustagreeEachhas«

Veto

»authorityNot«

Consensus

»votingIf“Approved”-TeamapprovesIf“Rejected”-TeamrejectsIf“ConditionalApproved”-ImprovementplanisrequiredIf“ConditionalRejected”-Improvementplanand2ndauditarerequiredSAM:TeamDecision“DoGreen绿色Yellow黄色Orange橙色Red红色DecisionforSAMcolor(Quality)

SAM审核颜色确定(质量)Green:0reject,0condition,TotalScore>=18Original:≤2rejects,≤4conditions

TotalScore>=10Red:≥3rejects,≥5conditionsTotalScore<10Yellow:0reject,≤2conditions

TotalScore>=15SAMGreen绿色DecisionforSAMcolorSAMDecisionofSAMaudit

Redsupplier:NotstartorstopbusinessOrangesupplier:notstartornonewbusinessgiven,improvementwithin6months.Yellowsupplier:Withinoneyear,mustmovetoGreen.IfnotmovetoorangeGreensupplier:Keysupplierarereviewedonceper1-2years(normally)SAMDecisionofSAMaudit

RedsCommodityManagertodecideIf“NO”-theprocessisstoppedIf“YES”:=S=tolistallweak/improvementpoints(Requestforactionplan)SuppliertofillintheactionstoRAP=S=toReview&ApprovetheRAPSuppliertoimplementtheRAPSAM:DecisiontoImproveCommodityManagertodecideSAM

SAM:ImprovementPlanMustbeshortterm(upto1year)SchneidermustverifyimprovementsAtSupplierlocationSuppliermustimproveOrlose“Conditional”ratingImprovementplanisdocumentedinSSRM(tobeimplemented)AfullauditisnecessarytoremoveCONDITIONALREJECTEDstatusSAM:ImprovementPlanMustb

SAM:SupplierApprovalResultsstoredelectronicallyinSSRMDatabaseSupplierAssessmentQuality&SupplyChainAuditsOtherAudits(ifany)ImprovementPlans(tobeimplemented)Resultsavailableacrossall=S=Approval->

Supplierhasbeenevaluated,andshouldhavecapabilitytomeetourneeds(Foraspecificlocation/commodity)SAM:SupplierApprovalResSAMSAMSupplierQualificationModule(SQM)SSQMProcessforEvaluatingGoods&ServicesfromSuppliersSupplierQualificationModuleTheSQMQualificationTeammustinclude(ataminimum):Engineering(ProductResponsible)QualityPurchasingManufacturing(LogisticsorIndustrial)AdditionalactorsfortheQualificationTeammayinclude:AdvancedManufacturingSupplyChainAdvancedQualityMarketingSafety,Health&EnvironmentalCorporateQuality

SQM-KeyPoints:TheSQMQualificationTeammusProjectIntroduction:Descriptionofproject/activityInformationsharingRoughScheduleStartofPPEPFormThisisthefirststepintheSQMprocess->Whentherequestisinitiatedtoqualifyagoodfromasupplier.Atthisstep,theQualificationTeammeetstogethertodiscusstherequestMeetingorconferencecallReviewgeneralcharacteristicsofthegoodComplexdesign?Newtool?Samematerial?Sameprocess?OutputofthisstepisanestimateforthequalificationrequirementsandscheduleSSQM:SQMProcessFlowProjectIntroduction:ThisistDetermineRequirements:AllFunctionalRequirementsMustConsider:ParttoSpecificationSupplierProcessCapabilityEnd-ProductFunctionalityInternalManufacturingProcessRecordRequirementsinPPEPFormThisisthesecondstepintheSQMprocess->ThedefinitionofthequalificationrequirementsAtthisstep,theQualificationTeamworksseperatelytodefineeachfunctionalrequirementsQualitydeterminescontrolplan,processFMEA,traceability,GaugeR&REngineeringdeterminescomponent&finishedproductfunctionaltestingManufacturingdeterminespre-productionbuildacceptancecriteriaetcTheQualificationTeamthenhasasecondmeetingtocombineallfunctionalrequirements,andlisttheserequirementsinthePPEPformSSQM:SQMProcessFlowDetermineRequirements:ThisisSupplierReview:CommunicateRequirementstosupplierBeforesuppliermakessamplepartsAndbetter,beforequotationThisisthethirdstepintheSQMprocess->ReviewingthequalificationrequirementswiththesupplierItiscriticalthatthesupplierunderstandallofourfunctionalrequirementsBeforethesupplierfabricatessamples,orstartstodeveloptooling.Suppliermustknowourexpectationsbeforeanyinvestmentismade->tobecertainthatthegoodwillmeetourneedsThedeliverablesthatthesuppliermustcompletearedefinedatthismeetingFirstArticleInspectionReport,ControlPlan,etcThesuppliermustcommittoprovidingtheirdeliverablesSSQM:SQMProcessFlowSupplierReview:ThisisthethCompleteActions:DOTHEWORK!ThisisthefourthstepintheSQMprocess->CompletingthequalificationrequirementsThisiswheretheSupplierandtheQualificationTeaminsurethatalloftherequirementsarecompleted,andsatisfytheacceptancecriteria.SSQM:SQMProcessFlowCompleteActions:ThisisthefQualificationOK?:Question:AreallfunctionsOKwithsupply?All4‘

considerations

’utilized?Readyforproduction?ProductioncannotbeinitiateduntilaftertheentireQualificationTeamagreesthateachrequirementhasbeensatisfiedThisdoesnotimpactpre-production->pre-productionbuildsarenecessarytovalidateseveraloftherequirementsThisdoesrequirethatbeforeapartcanbeconsidered«

QUALIFIED

»thatalltherequirementshavebeen«

ACCEPTED

»bytheQualificationTeamSSQM:SQMProcessFlowQualificationOK?:ProductioncPRODUCTION:DocumentresultsinPPEPformPlaceproductionordersRetaininformationincomponentqualityrecordsatplantsPPEPFormTestResults….ProductionsignalstheendoftheSQMprocessTheQualificationTeamisdisbanded,andthequalificationprojectisclosedTheQualityManagementSystemforafacilitydeterminesthequalityoversightforthegoodSSQM:SQMProcessFlowPRODUCTION:ProductionsignalsNew

Part/ProductEvaluationPlan(PPEP)

SummarySheet

New

Part/ProductEvaluationPWhatisaPPEPform?Apurchasingprojecttooltoselectallthenecessarypartfunctionalrequirements,alltheactorsinordertoqualifyasupplyandaprocess.WhatisaPPEPform?ApurchasWhentoestablishaPPEP?Atthestartofanypurchasingproject,normallybeforethesupplierchoiceandbetterbeforethequotationstep.Don’t’forgettoreadtheSAMauditsbeforechoiceasupplier.WhentoestablishaPPEP?AttWhatisapurchaseproject?AuseofaNewSupplierARawMaterialChangeASupplierProcessChange(eg:Cr6Cr3)ASupplierLocationChangeADesignChangeAnOutsourcing<->InsourcingADifferentSchneiderManufacturingLocationAPartNon-Conformancesimprovement(likecorrectiveaction)Whatisapurchaseproject?AWhoestablishaPPEPform?Thequalificationteamincludingatleastthefollowingfunctionswithavetoright:Engineering(ProductResponsible)QualityPurchasingManufacturing(LogisticsorIndustrial)WhoestablishaPPEPform?TheWhoisresponsibletostartthePPEPprocess?TheprojectleaderWhoisresponsibleofthePPEPapplication?TheQualityDepartment.WhosignthethePPEP?Thesupplierbeforetostarttheprojectandthequalityresponsibleattheend.WhovalidatethePPEP?ThequalificationteamWhoisresponsibletostartth施耐德供应商管理流程。课件施耐德供应商管理流程。课件施耐德供应商管理流程。课件

LinksbetweenSSQMandPMP

Selectionofsuppliersin“technologysuppliermapping”Verificationplaninclude:listofallcomponentsthatshouldbesubmittedtoverification,+PPEPselectedoperationstobeperformedforeachcomponent,+qualityspecificationsFinalcheckofqualificationaspectsduring“suppliercontractreview”SupplyQualification

ModuleQualificationreportreportofPPEPselecteditems(couldincludecomponentapproval)SupplierApprovalModulenewprojectfocussedonpartscomponentverificationSupplierPerformanceModuleSuppliercontractreviewmethods&toolsSupplierperformanceevaluationresultsSSQMSchneiderSupplierQualityManagementS.SRMapprovedsuppliersSuppliersforNewProjectDevelopmentande.designlabelCriteriaE.designcriteriaincludedifneededRequestCriticalitylevelLinksbetweenSSQManSupplierPerformanceModule(SPM)SSQMProcessforMonitoringPerformanceofSuppliersSupplierPerformanceModule(

SupplierPerformanceModuleTheSSQM-SPMSupplierevaluationprocessisacombinationofdailyandregularlyscheduledevents;Daily:Communication&resolutionofSupplierDelivery,QualityandCriticalIssuesbySupplierQualityEngineerandUpstreamFlowSupervisorMonthly:CompilemetricdataforKeySuppliersbySupplierLeaderandSupplierQualityManagementEngineerandSupplierSupplyChainManagementEngineerQuarterlyCommunicatemetricperformancevs.targettoKeySuppliersbySupplierLeadersYearlyAnnualreviewswithKeySuppliersoncurrentyearperformanceandfutureyearrequirementsbySupplierLeaderandMarketManagerSupplierPerformTodaygloballyallthesuppliersaremonitoredwiththeSPM.ButeachCountryaremorefocusonsomecategoriesofsuppliers,suchas;TheKey&ChallengersuppliersThemainactivesuppliersThemostimpactingsuppliers...Additionally,CorporatePurchasingandOperatingDivisionPurchasingalsohastheresponsibilitytomonitor“Global”SuppliersacrossSchneider.TheCountryorganizationsmustprovideperformancedatatoCorporatePurchasingforthese“Global”SuppliersDefinitionofSupplierstobeMonitoredTodaygloballyallthesupplie

SupplierPerformanceModuleThereare5minimumSupplierperformancemetricsrequiredbytheSupplierQualityPolicyandSSQM;Delivery DeliveryofProductvs.Lead-TimeQuality QualityofProductDeliveredProductivity AchievementofProductivityTargetsAdministrative ResponsetoSchneiderRequestsDevelopment CompletionofImprovementPlansButonly3areusedtodaySupplierPerformTheExternalSupplierServiceRate(ESSR)

(Thequantityoforderlinesontime/thequantityoforderlinesexpectedinthesamemonth)*100(%)AftercommonacknowledgementbetweenthesupplierandSchneideronthedeliverydayoraccordingthestandardleadtime

(Nomorethan7days

beforeand

)noonedayafterOnlyformassproductionandexcludingprototypes,samples,pilotrun,…TheExternalSupplierServiceTheDefectPartsperMillion(DPMe)FormulaandDefinitionDP1=(numberofdefectivesamples/totalnumberofsamplesinspected)*Totalnumberofpartsinthebatchorifasort,thetotalNCparts/totalquantityofthebatchx1000000DP2=numberofdefectiveparts