剑桥商务英语教程 unit2 Occupation

Unit2

OccupationsObjectivesAskforandgivepersonalandjob-relatedinformationAnswerandgetthroughonthephoneSaylettersandspellSaytelephonenumbers

ContentObjectives

Focus

2.1Sayingwhatyoudo

2.2Telephoning

2.3Findingoutinformationaboutpeople

Sum-up

Assignment

2.1Sayingwhatyoudo

Content

1Whatinformationisprovidedinthecards?companycardownerposition,theaddressofthecompany,thecontactingways

Discuss

ContentAListen

Doesthecallerwanttospeakto

RobertBrownorGeorgeBraun?

B.GeneraljobsinbusinessAccountant会计Secretary秘书Lawyer律师Typist打字员Engineer工程师Salesmanager销售经理Receptionist接待员Executive行政管理人员Supervisor指导员

ContentDoyouknowthis?Professional&technicalapersonwhohasobtainedadegreeinaprofessionalfield,whoshalldohisjobwiththespecializedknowledgeorskills.Administrativemanagementofbusinessoperations;theactofdirectingpeopleClerical&officerelatingtoclerksandofficework

Putthejobsintheboxundercorrectheadings.

Suggestedanswer：Professional&technicalAdministrativeClerical&officelawyerSalesmanagersecretaryaccountantexecutivetypistengineersupervisorreceptionistdoctoradministratorSalesclerk

ContentMajority大部分的MostpeopleorthingsOpposite反义词–minority少数的Major主要的重要的oppositeminor1.havingveryseriousorworryingresultsMayorproblem2.verylargeorimportantmajorrole/part/factoretc.manufacture[mænjʊ'fæktʃə]制造1.tousemachinestomakegoodsormaterials,usuallyinlargenumbersoramountscommerce[uncountable]贸易，商业thebuyingandsellingofgoodsandservicesSynonym同义词-tradeCommercial商业的，营利的e.g.Thefilmwasahugecommercialsuccess.

Ourtoppriorities当务之急mustbeprofit利益andcommercialgrowth商业增长.

sector[‘sektə]部门，扇形apartofanareaofactivity,especiallyofbusiness,tradeetcsectorof部门的theagriculturalsectoroftheeconomy农业部门的经济workforce[‘wɜːkfɔːs]劳动力theforceofworkersavailablenotonly….butalso…Ilikenotonlyapplesbutalsobananas.Remaining剩下的剩余的theremainingpeopleorthingsarethosethatareleftwhentheothershavegone,beenused,orbeendealt

ListeningThemajorityofthepeopleinSingaporeworksinmanufacturing,commerceandtheservicesectors.A

totalof11.5%oftheworkforceareprofessionalortechnicalworker;bythatImeanpeoplelikeaccountants,engineers,andlawyers.Afurther7%areemployedinadministrativejobs.Theseareexecutivesandmanagers,supervisorsandsoon.15.5%oftheworkforcehaveclericalorofficejobs.That’snotonlyofficeclerks,butalsosecretaries,typistsandreceptionists.Justoverathirdofalljobsareinproduction,36%tobeexact.Theremaining30%workinotherfields,suchassales.Goals:

TomanagetousebasictelephoneEnglish:IntroducingyourselfAskingwhoisonthetelephoneAskingforSomeoneConnectingSomeoneHowtoreplywhensomeoneisnotavailableTakingaMessage

2.2TelephoningAListenandfind:Howmanypeopledoesshetalkto?Whodoesshewanttotalkto?

ContentMakeaphonecallIntroducingyourself&

askingwhoisonthetelephoneThisisXX.XXspeaking.Excuseme,whoisthat?

CanIaskwhoiscalling,please?Askingforsomeone&ConnectingsomeoneCanIhaveextension(电话分机)321?CouldIspeakto...?

IsJackin?(informalidiommeaning:IsJackintheoffice?)I'llputyouthrough

Canyouholdtheline?Canyouholdonamoment?howtoreplywhensomeoneisnotavailableI'mafraid...isnotavailableatthemoment.Thelineisbusy...(whentheextensionrequestedisbeingused)

Mr.Jacksonisn'tin...Mr.Jacksonisoutatthemoment...TakingaMessageCould(Can,May)Itakeamessage?

Could(Can,May)Itellhimwhoiscalling?

Wouldyouliketoleaveamessage?WaitingforthecallWhydon’tyoutryagaininanhour？一个小时后您再打过来，好吗？Wouldyoumindwaitingafewminutes？您等一会儿好吗？I'lljusttryingtofindhim．我正试着找他呢。Yes．Goahead，please．是的，请讲。I‘msorry，butheisinameetingnow．很抱歉，他正在开会。Thebesttimetocatchhimwouldbe5∶30．最容易找到他的时间是5∶30。LineisbusyCouldIhaveextension239，please？请转接分机239。I‘msorrythenumber’sengaged．对不起，这个电话有人在打。Thelineisfreenow．I‘llputyouthrough．不占线了，我帮您接过去142．Thenumberisbusynow．电话占线。Well，it‘sringing，goahead，please．通了，请讲话。Andittookmequitealongtimegettingtoyou．好不容易才给你打通I‘vebeenbusyonthephone．我一直在通话。AnsweraphonecallinbusinesssituationHelloorGoodmorning/afternoonCompanyname,officehowcanIhelpyou?

ContentCaller—IntroduceyourselfHello,goodmorningThisis…Thecalled–askthecallertorepeatCanyourepeatyouyournameplease?Canyousayyournameagain?Canyouspellyournameplease?Howdoyouspellyourname?Thecaller-repeatandrequestCouldIspeakt