Unit+2+Listening+and+Talking 高一上学期英语人教版（2019）必修第一册

Unit2Travellingaround---ListeningandTalkingWhenyoumakereservationsforairtickets/hotelroom/dinnertables,whatdoyoutellthereservationagent?Makereservations(预定）reserve(v.)预定airticketreservationhotelreservationtablefordinnerreservationFirstListening---Listenandanswerthequestions1.Whatarethetwospeakerstalkingabout?2.Whatistherelationshipbetweenthetwospeakers?

A.Friends

B.TeacherandstudentC.Customerandreservationagent(预定代理人)Theyaretalkingaboutbuyingaplaneticket.Tip:Howtojudgetherelationship?1.Howtheyaddress(称呼）eachother?2.Befamiliarwithwordsrelatingtoprofessionalidentity.(专业身份）3.Focusontheconversationplace:(hospital,school,restaurant...)4.Payattentiontothevoice,tone.(polite,formal,causal)Opening__________canIhelpyou?___________tobuyaplaneticket…Talkingabouttime_____________areyoutravelling?Onthe23rdofDecember.TalkingaboutwhatyoupreferTherearetwoflights…Which_______________?Would_______________travelbusinessclassoreconomy?The9:30flight,please.__________totravelbusinessclass.No,____________.I’mtakingthetrainback.Otherinformation_____________yourname,sir?RobertWilliams.Payment__________________________topay?Bycreditcard.MakingreservationsHowI’dlikeOnwhatdatedoyoupreferI’dlikeyouliketothankyouMayIhaveMayIaskhowyouwouldlikeaformalandpolitetelephoneconversationSeehowtheirdialoguedevelopedOpening(confirm确认makereservations)Flightrequirements(date,time,flightclass）Otherinformation(passengername,contactnumber)paymentmethod(bycreditcard,incash,bycheque)Listeningscript:Whatkindoftonearetheyspeakinginatelephoneconversation?(polite?formal?orcasual?)PoliteandformalexpressionsHowcanIhelpyou?I’dliketo…Onwhatdateareyoutravelling?Whichdoyouprefer?Wouldyouliketo...?No,thanks/thankyou.MayIhaveyourname,sir?MayIaskhowyouwouldliketopay?Bycreditcard.Doyouhavespecialrequests?BookaflightticketBookahotelroomI’dliketobookaroomfornextMonday.I’dliketoreservearoomfortwodays.I’dlikearoomwithtwosinglerooms.Whenareyoucheckinginandcheckingout?Howlongareyoustaying?Isbreakfastincluded?Whattimeareyouhavingdinner?DoyouhavefreeWiFiservice?What’stheroomrate?Chooseoneofthesituationsbelowandrole-playaphonecallwithapartner.Imagineyou’remakingaholidayplan.Usethepresentcontinuoustenseandthepoliteexpressions.ExampleA:NanJingHotel.HowcanIhelpyou?B:I'dliketobookaroominyourhotel.A:Certainty,sir.Onwhatdateareyoucheckingin?B:Onthe23rdofDecember.AndI’llstayfor5days.A:whatkindofroomdoyouprefer,adoublebedroomorsinglebed?B:Asingleroom,please.A:Doyouhavespecialrequests?B:Ineedaroomwithagoodview.AnddoyouhavefreeInternetservice?A:Ofcourse,sir.MayIhaveyourname,sir?

B:RobertWilliams.A:Thankyou,MrWilliams.I'vemadeyourbooking.MayIaskhow