英语应用文写作：电子邮件与备忘录E-mail and Memo

EnglishPracticalWriting：E-mailandMemo电子邮件与备忘录P.55Howtowriteagoodsubjectline?主题（Subject）框的内容应清晰、具体，清楚传达主题NO：BusinessplanYES：Revisionstobusinessplanfrom9/13boardmeeting(9月13日董事会商务计划修订结果)NO：ConferenceinSeoulYES：Invitation:KeynoteSpeakeratSeoulConference(首尔会议主题发言人)Howtowriteagoodsubjectline?主题应简明、概括，可以是一个单词，如greetings；可以是名词性短语，也可以是句子，长度一般不超过35个单词。

NO：Meetingrequestedfornextweektodiscussdiscrepanciesinvacationpolicy,overtimepolicyandsalary

YES：Meetingrequestedfornextweektodiscussjobbenefits(要求下周开会讨论工作福利)Howtowriteagoodsubjectline?主题框的内容切忌含糊不清。NO：NewsaboutthemeetingYES：

Tomorrow'smeetingcanceledHowtowriteagoodsubjectline?一般来说，只要将句首单词和专有名词的首字母大写即可。或者可将5个字母以下的介词、连接词或冠词之外的每一个单词的首字母大写。

NO：detailedcalculationYES：Detailedcalculation

NewE-mailAddressNotification

视信的内容是否重要，还可以在主旨开头加上URGENT或FYI（ForYourInformation，供参考）如：URGENT：Submityourreporttoday!可以在主旨中写出回复期限FlowerselectionforJuly19thevent—pleaserespondbyFriday,July7th句尾不加标点符号只要不影响意思，可以把不重要的词去掉。主旨可以不是完整句子SampleWriting:P.57:E-mailrequestingadecisionP.58:E-mailrequestingareportHowtowriteagoodopening?表明意图或感谢读者是邮件开场白的好方法。I’mwritingto…(主动写邮件)Thankyouforcontactingus.(回复对方邮件)Thankyouforyourpromptreply/attention.Itrulyappreciatesth./doing…Howtowriteagoodending?Howtowritethebodyinaproperstyle?Exercise1:P.61,3Mistakes:Unprofessionalemailaddresses;VaguesubjectlineInappropriateuseofsmileysandabbreviationImpropersalutationInappropriatepersonalmessageincludedRevision:DearExpansionProjectteam,Becauseofschedulechanges,theExpansionProjectmeetingscheduledfortomorrowwillhavetobepostponed.Iwillletyouknowthenewdateassoonasitisset.Iapologizeforthelatenotice.Best,AnnieExercise2:Writeanemailtomakeareservationinahotel.

写信人：李强

收件人邮箱：groupsales@aston.com

收件人：ReservationOffice

主题：预定房间

具体要求：住宿时间2018年12月25-27日，预定一个带浴室的单人房间，三个带浴室的双人房间。此外，将于12月26日下午租用会议室一间，进行业务洽谈。请尽早回复，告之是否有空房、房价及是否需要预付押金等。

To：Groupsales@

From：LiQiang@126.com

Subject:RoomReservation

ReservationOffice,

I‘mwritingtobookasingleroomwithabathandthreestandard

roomswithbathfromDec.25toDec.27.

Ialsowanttorentaconferenceroomforbusinessmeetingontheafternoonof

Dec.26.

Pleasereplyassoonaspossible,andinformmewhether

theroomsareavailable,whatthepriceis,andwhether

Ishouldpaythedeposit.Thankyou.

Regards，

LiQiangExercise3:Writeanemailtoexpressyourthankstoaforeignclientforhisentertainment(招待)andhospitalityduringyourvisittohiscompany.Giveyourcommentonhiscompanyandcolleaguesandwelcomehimtocometovisit.Exercise4:Writeanemailtothecustomerservicecentertomakeaseriouscomplaintaboutamistakeinshipment.Yourcompanyhasordered30officecomputersetsbuttherewereonly20whenyourcompanyreceivedthepackage.Statethenegativeconsequenceandinconveniencecausedbythismistakeandaskforapropersolution.Sample:DearMr.Brown,I’dliketoextendmyheart-feltthanksforyourwarmreceptionandentertainmentduringmyvisittoyourcompanylastweekend.Thankyoufortakingtimeoutfromyourbusyscheduletowelcomeus.I’mveryimpressedbythebeautifulworkingenvironmentandthegoodfeelingsemanated(表现出)bythepeoplewhomadeourvisitsospecial.Thankyouagainforyourhospitality.Wewouldbehonoredtohaveyouasourguestinthefutureshouldyourschedulepermit.Sincerely,Memo备忘录是一种正式公文在机关或公司内部使用较多。主要用来通报消息（会议安排、情况报告、责任确认、问题处理）、评估成绩、或用来提醒督促Announcements,descriptionsofproblemsorsolutions,ordiscussionsofactiontobetaken.备忘录的常见格式：Memo（写在最上面中间位置）From:发文机关的名称或写备忘录的人的姓名。To:收文人的姓名或收文机关的名称。Subject(主题):Date(日期):Body(正文):不用称谓，直接写重点标题区HeadingWritingprinciples:直接写出正面信息婉转表达负面信息避免指名道姓(p.65)Samplememos:Aneutralmemo(p.66)Abadnewsmemo(p.67)Agoodnewsmemo(p.71)关于“副”如何翻译：一般来说，职位较高的副职人员多用vice：国家副主席vicepresident；副委员长vicechairman；副总理vicepremier；国家各部副部长viceminister；大学副校长、研究院副院长vicepresident低一级的副职人员多用deputy：Deputymayor;deputysecretarygeneral;deputydirector副教授用associateprofessor

Howtowritethebodyofthememo?开头：写目的、重点中间：背景情况、相关问题、具体介绍结论（p.69）1、开始部分句式：Ihavethehonortoinformyouthat...我很荣幸地您……Iwouldliketoremindyouthatourofficeneedsanewprinter.我想提醒您一下我们办公室急需一部打印机。Ihaveseveralproposalsforcuttingdownthecost.关于降低成本我有几个建议。Inresponsetoyourrequestfor...,Ihavetoinformyouthatwecannotapprovethepurchase.对于你……的请求，我不得不告诉你我们不能批准。Thisiswritten

inresponsetoyourmemodatedJune6,2007,

inwhichyouproposedthat...回复你2007年6月6日关于……的建议。2、中间部分句式：Theboardofdirectorsrefusedyourproposal/suggestion/advice

atthemeetinglastweekforthefollowingreasons...

董事会在上周的会议上未批准你的建议，原因如下。Ibelievethesechangeswilldecreasetheproductcostinthefollowingways…我相信这些变革会通过以下方式降低成本。3、结束部分句式Pleaseletmeknowyourresponsetothesesuggestions.Pleasefeelfreetocontactmeifyouneedfurtherinformation.Ifyouneedmoreinformation,donothesitatetogetintouchwithmeatanytime.Ifthere’sanyproblemaboutthisarrangement,pleaseletmeknow.(前四个保持联系)Ihighlyappreciateyourconsiderationoftheseproposals.Yourconsiderationofthissuggestionwouldbeappreciated.Furthersuggestionswillbeappreciatedsothattheprogramcanbemorefruitful.(后三个表示感谢)Exercise：45页4Problems:UnspecificheadingUnprofessionalsalutationInappropriateuseofabbreviationand“boss”InformationisnotpresentedasclearlyaspossibleContactinformationisnotgivenUseanicknametosigntheemailRevision:Date:Tuesday,November2,2017To:AllHeadquartersStaffFrom:SallyCarlin,OfficeManagerSubject:TwoprofessionaldevelopmentcoursesavailablenextweekPleaseregisterthisweekforoneofthetwoprofessionaldevelopmenttrainingsessionsavailablenextweek.Thecoursesaredesignedfordifferentstafflevels:DesigningUsableFormsisopentoAnalystsandSeniorAnalystsonMonaday.WritingfortheReaderisopentoallstaffeveryTuesday.Toregister,contactmeatsally.carlin@orJuliaRichards439-0394.WewillsendyourinformationandclassscheduletoUpperManagement.Exercise:p.74,2MemoPractice1Writeamemoforthissituation:PaulLennard,officemanagerforMoonriseStationery,needstoinformallemployeesthattheirpaycheckswillnowarrivetwiceamonthinsteadofonceamonth(startingFebruary1st).Employeepaycheckswillarriveonthe1stand15thofeachmonth.Memo

MoonriseStationerywillbefollowinganewscheduleforemployeepaychecks.Paycheckswillarriveonthe1stand15th

ofeverymonth,startingFebruary1st.Allotheremployeepaymentpracticeswillremainthesame.Pleasecontactmeat301-258-0134ifyouhaveanyquestions.To:AllMoonriseEmployeesFrom:PaulLennard,OfficeManagerDate:Jan.3rd,2018S