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TextAThemesentences
ThethemesentenceforTextAis:CriticalreadingandthinkingThetrulyeffectiveandcompetentHRmustshowbackbone,fortitude,apointofview,andmostofall,courage,(SectionI)andmuststandupforwhatitbelievesin,confrontdifficultissues,andoftenactastheconscienceofthecompany.(SectionII)Unit10
HumanResourcesTextACriticalreadingandthinking
SectionI:WhyacourageousHRmattersBefore“I”becameBlockbuster’sVicePresidentofHRWhyItookthejobmakeacompanythrivemakeacompanymoresuccessfulthaneverimaginedtransformacompanyAfterItookthejobworkwithpeopleworkwiththemanagementteamUnit10
HumanResourcesTextACriticalreadingandthinking
SectionII:WhytheHRleaderhastotakeastandExample:AnHRexecutivedidn'tchallengeamanagementdecisionaffectingretireesConsequence:bothemployerandemployeesswereaffected("Staffmemberswrotee-mailstotheCEO,thelocalnewspaperreportedthestory,andapublicityblitzquestionedthecompany’sheart.Theturnoverrate14rose,andthecompanyfacedamoredifficulttimerecruitingnewstaff.")Unit10
HumanResourcesTextACriticalreadingandthinking
AgoodHRpersonQualitiesandcharacteristicscourageabilitytojudgethe“rightperson”goodcoordinatingskillsUnit10
HumanResourcesTextACriticalreadingandthinking
Significancedrivingthecompanyforwardinfusingmorecompetenceintotheorganizationandhelpingthecompanygrowwithastrongerteamcoordinatingandimplementingthepoliciesofanorganization,aswellasitsvisionandstrategytosupportorganizationalgoalsUnit10
HumanResourcesTextACriticalreadingandthinking
Signpostlanguage:spottenseswitchesTenseswitch(时态转换)distinguishesbetweencloseandremoteformsoftheverb.Presenttensesindicatethattheeventreferredtoisimmediateorcommentarywhilstpasttensesplacetheeventinthenarrativeofthepastoratapsychologicaldistance.Propertenseswitchgivesclearindicationofthelogicofapieceofwriting.Unit10
HumanResourcesTextACriticalreadingandthinking
TenseswitchesinthistextParagraph2:Andthere’sapersonalstorythatunderliesthisquest.WhenIwasanassociategeneralcounselatBlockbuster2intheearly1990s…(narrative)Paragraph5:…itwasaboutthethousandsofpeopleinstoresacrossthecountryprovidinganamazingguestexperiencewhenpeoplewalkedthroughthedoors.ItremindsmeofHerbKelleher,thefounderofSouthwestAirlines,sayingthathiscompanywasn’tintheairlinebusiness,butinthecustomerserviceandpeoplebusiness.(commentary)Unit10
HumanResourcesTextACriticalreadingandthinking
TenseswitchesinthistextParagraph8:IrecallanincidentatoneorganizationwheretheHRexecutivedidn’texertenoughinfluenceandendedupdamagingthecompany’sreputationinternallyandexternally.Thiscompanyhadagoodbutnotgreatyear.(narrative)Paragraph9:ManyemployeeswonderedwhereHRwas,andwhytheHRseniorexecutivedidn’tstandupforemployees,currentandpast.Thepointhereisclear:TherearetimeswhenanHRexecutive’sfailuretoshowcouragecanhaveaverynegativeimpactonemployeesandtheemployer.(commentary)Unit10
HumanResourcesTextALanguagebuilding-up
SpecializedvocabularySignpostlanguage:tenseswitchFormalEnglishUnit10
HumanResourcesTextB
HowAppleFeedsItsArmyofAppMakersDevelopersareasimportanttoAppleInc.asitsownemployees.ThescaleanddiversityofApple'sappuniverseisabigreasonwhyconsumersbuyAppleproductsThewaystomotivatedevelopersapplytoemployees,too.Unit10
HumanResourcesTextBCriticalreadingandthinkingHeadline=theme"Letthemmakemoney(para.1-3),
ensurethecodingtoolsareeasytouse(para.3-6),andkeepouttheriffraff(para.9)."Unit10
HumanResourcesTextBCriticalreadingandthinkingMotivationalforce1:moneyPara.2:"...gooddeveloperscanmakealmostasmuchmoneyastheywant."Para.3:apost-PCvisionofonlineserviceswillopenupvastopportunitiesforprogrammerstocomeupwithnewkindsofsoftwareUnit10
HumanResourcesTextBCriticalreadingandthinkingMotivationalforce2:workingenvironmentPara.4:programmingtoolsareslickandsimpletousePara.6:highquality"developmentenvironment"—thecollectionoftechnicalspecifications,manuals,andprogrammingtoolsusedtowriteapps.Unit10
HumanResourcesTextBCriticalreadingandthinkingMotivationalforce3:survivalofthebestPara.9:qualitycontrol;lookingforinnovation,notcopycatsUnit10
HumanResourcesTextBCriticalreadingandthinkingDemotivationalforcesPara.7:AppletakesoverprofitableappcategoriesfrompartnersPara.8:Bigdevelopersaregivenpriorityoversmallerones;longapprovalprocessUnit10
HumanResourcesListeningListening:ManagementtrainingwithinHumanResourcesWorkbankexpertisen.专门知识或技能proceduren.程序divisionn.(思想﹑生活方式等的)歧异,差别,分化现象frictionn.人或党派之间不同观点的矛盾或冲突litigationn.诉讼Unit10
HumanResourcesTakenotesasyoulisten.Thenfillintheblanksbelow.Youmayuseyourownwords.1.Themanagersneedtobeeducatedandinformedabout_________________________2.Accordingtothelecture,thesolutiontoanyuncertaintyoranyfrictionbetweentheHumanResourcesDepartmentandManagementisto_____________________________________3.PatGoodwinsuggeststhatoneshouldhold________________and__________________attitudestowardstheHumanResourceProfessionals.employeerightsestablishapartnershipbetweenthemopen-mindedpositive/supportiveUnit10
HumanResourcesListeningListentwiceandfillintheblanksbelow:…ifyouareinManagementandyou'rerequiredtogototrainingwithintheHumanResourcesDepartment,Iwouldencourageyoutohaveavery1)______________attitudeaboutthattounderstandtha
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