酒店英语智慧树知到课后章节答案2023年下三亚中瑞酒店管理职业学院

酒店英语智慧树知到课后章节答案2023年下三亚中瑞酒店管理职业学院三亚中瑞酒店管理职业学院

绪论单元测试

Asaspecial-purposetool,HotelEnglishOnlineCourseisfocusedonpracticalandapplicableteaching.（）

A:错B:对

答案:对

ThecoursehasbeendevelopedjointlybyEnglishteachersandhotelpractitioners.（）

A:错B:对

答案:对

Whichofthefollowingunitsareincludedinthiscourse?（）。

A:Chineserestaurant

B:Reservation

C:Bellservice

D:Roomservice

E:Check-in

答案:Chineserestaurant

;Reservation

;Bellservice

;Roomservice

;Check-in

第一章测试

I'dliketo()aroom.

A:bookingB:reservationC:reserveD:reservationist

答案:reserve

Inhotelindustry,FITistheabbreviationofFreeIndividualTraveler.

A:错B:对

答案:对

Wearelookingforwardto()you.

A:seenB:sawC:seeingD:see

答案:seeing

Anotherwaytoexpress"standardroom"isdoubleroom.

A:对B:错

答案:错

Isitpossibletochangethe()from11thto12th?

A:arrivetimeB:arrivaltimeC:arrivedateD:arrivaldate

答案:arrivaldate

Iamreallysorryforthe().

A:inconvenienceB:convenientC:inconvenientD:convenience

答案:inconvenience

IjustlearnedthatI'vegotaveryimportantmeeting（）July2nd.

A:atB:inC:byD:on

答案:on

"I'dliketorevisemyreservation",wecanuseword"change"toreplacetheword"revise"inthissentence.

A:对B:错

答案:对

Ourflighthasbeen()duetobadweather.

A:cancelB:cancellationC:cancellingD:cancelled

答案:cancelled

Whenwehelpthegueststomakeareservation,wedonotneedtoaskaboutthecontactnumber.

A:错B:对

答案:错

第二章测试

Mosthotelsrequestgueststomakethepaymentwhentheycheckin.

A:错B:对

答案:错

OK,Sir,enjoyyour().

A:mealB:drinkC:stayD:dinner

答案:stay

Sir,Couldyoupleasefill()theregistrationform?

A:atB:inC:untilD:to

答案:in

Waitamoment,Sir,I'llchecktheroom()foryou.

A:typeB:timeC:availabilityD:date

答案:availability

Goodmorning,I()liketocheckin.-

A:wouldB:couldC:canD:may

答案:would

Itisnecessarytorepeattheguest'sreservationinformationagainwhenheorshecheckin.

A:对B:错

答案:对

Itisthereceptionist'sresponsibilitytoleadtheguesttohisorherroom.

A:对B:错

答案:错

OK,Sir,doyouhavea()?

A:reserveB:reservationC:dateD:appointment

答案:reservation

Madam,the()willshowyouthewaytoyourroom.

A:ladyB:maidC:clerkD:bellman

答案:bellman

第三章测试

Ihave5().

A:luggagesB:pieceofluggageC:luggageD:piecesofluggage

答案:piecesofluggage

Hotelservicesinclude

A:laundryserviceB:freeparkingC:airportD:freeWiFi

答案:laundryservice;freeparking;freeWiFi

Whatkindofservicesdoesaconciergeoffertotheguest?

A:payingthebillB:makingrestaurantreservationsC:givingdirectionsD:bookingtickets

答案:makingrestaurantreservations;givingdirections;bookingtickets

Doyouhaveany()?

A:baggageB:baggagesC:suitcaseD:luggages

答案:baggage

Shouldwe()ataxitotheairport?

A:hireB:orderC:rentD:buy

答案:hire;order;rent

OddOneOut.Pleasechoosetheanswerthatdoes

notfitormatchtheotheranswers.

A:IsthereanythingIcandoforyou?B:MayIhelpyou?C:Isthisyourroomkey?D:WhatcanIdoforyou?

答案:Isthisyourroomkey?

OddOneOut.Pleasechoosetheanswerthatdoes

notfitormatchtheotheranswers.

A:teacherB:bellmanC:reservationistD:receptionist

答案:teacher

WhichofthefollowingstatementsisNOTtrue?

A:Thebellmancanorderataxifortheguests.B:Thebellmancanmakeareservationfortheguests.C:Thebellmancancarryluggagefortheguests.D:Thebellmancanshowthegueststotherooms.

答案:Thebellmancanmakeareservationfortheguests.

Somehotelscanofferpick-upservice.

A:错B:对

答案:对

Somehotelscanofferdrop-offservice.

A:对B:错

答案:对

第四章测试

Therearethreewaysofmakingamorningcall,byphone,bycomputer,andbyknockingatthedoor.

A:对B:错

答案:对

Anoperatorshouldlearnhowtousehoteltelephonesystemandanswerthephoneafterthreerings.

A:对B:错

答案:错

SometimesI()toavoiddistractions.

A:keepthephoneoffthehookB:hangupthephoneC:holdonthephoneD:hangonthephone

答案:keepthephoneoffthehook

I'musedto()early

A:getupB:gettingupC:togetupD:gotup

答案:gettingup

Neitheryou()Ilikegoingshopping.

A:/B:norC:andD:or

答案:nor

Theoperatorshouldgreetguestfirstandwaitforaresponsefromguestandthentellthemthetime.

A:错B:对

答案:对

Anoperatorshouldnotethedetailsonthewake-upcallrecordsheet.

A:对B:错

答案:对

Hiswifereallyconcerned（）hishealth.

A:ofB:intoC:aboutD:on

答案:about

DDDinChinesemeans“国际长途电话”

A:对B:错

答案:错

Acollectcallisatelephonecallwhichispaidforbythepersonwhoreceivesthecall,ratherthanthepersonwhomakesthecall.

A:错B:对

答案:对

第五章测试

Waseverything（）?

A:satisfyB:satisfiedC:satisfactoryD:satisfaction

答案:satisfactory

Roomserviceisaserviceinahotelbywhichmealsordrinksareprovidedforguestsintheirrooms.

A:对B:错

答案:对

Mineralwater,distilledwater,sparklingwaterandpurifiedwaterisallbottledwater.

A:对B:错

答案:对

Wouldyouliketo()incash?

A:fareB:chargeC:settlethedifferenceD:make

答案:settlethedifference

Weare（）seeingyouagain.

A:lookforwardB:lookedforwardtoC:lookingforwardtoD:lookforwardto

答案:lookingforwardto

Inmosthotelsthecashier'sjobsaremainlydonebyreceptionist.

A:对B:错

答案:对

Idoapologize()mymischeching.

A:withB:forC:inD:of

答案:for

Theguestwantstorestintheguestroom()payingahalf-day'srent.

A:toB:untilC:withoutD:in

答案:without

JennyisunhappybecauseeveryonegotaNewYear'spresent()her.

A:besidesB:exceptC:inD:and

答案:except

第六章测试

Onadailybasis,（）,()and()arethemainjobsofthebusinesscenterstaff.

A:secretarialservicesB:beverageservicesC:ticketsservicesD:conventionservices

答案:secretarialservices;ticketsservices;conventionservices

GuestscanrentlaptopsfromtheBusinessCenter.

A:错B:对

答案:对

BusinessCentercanprovidetranslationandinterpretationserviceforguests.

A:对B:错

答案:对

BusinessCentercannotbuyairticketsforguests.

A:对B:错

答案:错

A:What()doyoulike?B:TimesNewRoman,please.

A:timeB:colorC:sizeD:font

答案:font

Aisleseatisclosetothewindowontheplane.

A:错B:对

答案:错

Couldyoupleaseshowmeyourpassporttomakea()?

A:registrationB:registeringC:registerD:registered

答案:registration

Thebusinesscenterstaffdonotneedtoknowhowtooperatethephotocopier,faxmachine,andprinter.

A:错B:对

答案:错

Thebusinesscenterstaffneedtobewell-connectedwiththeticketsagency.

A:错B:对

答案:对

Thebusinesscenterclerkwillgiveyousome()ifyouaskthemabouttheticketinformation.

A:issuesB:questionsC:suggestionsD:problems

答案:suggestions

第七章测试

Thehousekeepingdepartmentinahotelisresponsibleforthecleanliness.

A:错B:对

答案:对

Excuseme,pleasebringmesome()pillows.

A:oneB:extraC:manyD:

答案:extra

The()hasnotcleanedtheroom.

A:receptionistB:clerkC:chambermaidD:bellman

答案:chambermaid

We'll()thedress,sothecolorwon'trun.

A:buyB:dry-cleanC:foldD:wash

答案:dry-clean

Thephrase"turn-downservice"inChinesemeans()

A:下楼送餐B:开夜床C:拒绝邀请D:送货服务

答案:开夜床

Housekeepingisvitalforahotel,becauseitaffecttheguest'sopinionaboutthehotel.

A:错B:对

答案:对

Thehousekeepingdepartmentisheadedbyexecutivehousekeeperanditsstaffincludes()

A:housemenB:housemaidC:bellmenD:linenroomattendants

答案:housemen;housemaid;linenroomattendants

The"DND"standsfor()

A:Dononright.B:Donotdisturb.C:Donotdelay.D:Donextduty.

答案:Donotdisturb.

Pleaseputyourdirtyclothesinthe().

A:cabinetB:chairC:laundrybagD:bed

答案:laundrybag

The()departmentisinchargeforfixingthebrokenfacilities.

A:maintenanceB:informationC:cleanD:guest

答案:maintenance

第八章测试

Wouldyoumind()inthelounge?

A:waitingB:towaitC:waitD:waited

答案:waiting

SichuancuisineisoneoftheEightGreatCuisinesinChinaandisfamousforlightandmildseasonings.

A:对B:错

答案:错

Ilikespicyfood.Sowhatisyour()forme?

A:recommendingB:recommendedC:recommendD:recommendation

答案:recommendation

I'dliketo()atableinyourrestaurant.

A:bookingB:bookC:reservationD:reserve

答案:book;reserve

Whattimecanwe()you?

A:expectationB:seeingC:expectD:service

答案:expect

I'dliketo()thereservation.

A:reserveB:confirmC:confirmationD:book

答案:confirm

Howtosay"圣女果"inEnglish?

A:cherrytomatoB:tomatoC:littletomatoD:goddesstomato

答案:cherrytomato

Liqueurisakindofmixedwine.

A:错B:对

答案:对

Sherryisakindof().

A:distilledliquorB:mixedwineC:fermentedliquor

答案:fermentedliquor

Themostcommonbeforedrinksistheliqueurs.

A:错B:对

答案:错

第九章测试

Atravelagencyisabusinesswhichonlymakesarrangementsforpeople'saccommodations.

A:错B:对

答案:错

Couldyoudomea()please?

A:aidB:favourC:helpD:assist

答案:favour

Canyouprovide()fortenpeople?

A:accommodatingB:accommodationC:accommodatedD:accommodate

答案:accommodation

Peakseasonreferstothetimeofyearwhenahotelortouristsareareceivesfewestvisitors.

A:对B:错

答案:错

ManyAmericanuniversitiesofferdegreecoursesincooperation()universitiesinChina.

A:ofB:atC:toD:with

答案:with

Thepricesarealways().

A:reliableB:comfortableC:translatableD:negotiable

答案:negotiable

Commissionreferstoanextraamountofmoneythatispaidtoapersonororganizationaccordingtothevalueofthegoodstheyhavesold.

A:错B:对

答案:对

Isthereany（）thatwecanhaveabiggerdiscount?

A:possibleB:impossibleC:impossibilityD:possibility

答案:possibility

Hotelsusuallyhavelowoccupancyrateinthepeakseason.

A:错B:对

答案:错

Thesalesmanagerplaysthemostimportantroleinahotel.

A:错B:对

答案:错

第十章测试

Thehealthandrecreationdepartmentinahotelisamodern-styledepartmentwhichmeansactivitiesofferinginawiderangeoffacilitiesandservices,bothrecreationalandexercise-oriented.

A:错B:对

答案:对

Isthereanadditional（）swimmingpool?

A:inchargeB:surchargeinC:chargeofD:surchargeon

答案:surchargeon

Ilikeallsports()football.

A:apartB:orC:andD:apartfrom

答案:apartfrom

What'stheEnglishfor“沙狐球”?

A:billiardsB:tabletennisC:badmintonD:shuffleboard

答案:shuffleboard

Hewillshowus()hisgarden.

A:withB:aroundC:onD:off

答案:around

Crawlstrokeisastrokeinfreestyle.

A:对B:错

答案:对

Youneedtoweara(),()and()whenyouareswimming.

A:swimmingcapB:swimmingpoolC:gogglesD:earplugs

答案:swimmingcap;goggles;earplugs

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