企业商务英语口语培训

BusineeEnglishMeetingforeignguestsPickinguptheguestWelcoming1

Introduction2Greetings3

Offering4Hotel5Smalltalktopics6WelcomingOnbehalfof…,I’mverygladtowelcomeyouhere.It’sapleasuretoseeyouhere.Welcometo…Thankyouforcomingallthisway.Introduction

SelfIntroductionPleaseletmeintroducemyself.I’m…Howdoyoudo?Mynameis…MayIintroducemyself?I’m…It’sapleasuretomakeyouracquaintance.Mynameis…IntroductionThird-partyIntroductionIt’smypleasuretointroduceyouto…I’dliketointroduceyouto…A,letmeintroduceyouto…A,I’dlikeyoutomeet…Thisis…He’sinchargeof…Helooksafter…He’sour…Director/Manager.营业部

BusinessOffice人事部

PersonnelDepartment人力资源部

HumanResourcesDepartment(HRDepartment)总务部

GeneralAffairsDepartment财务部

FinancialDepartment销售部

SalesDepartment促销部

SalesPromotionDepartment内销部DomesticSalesSection外销部InternationalSalesSection国际部

InternationalDepartment出口部

ExportDepartment进口部

ImportDepartment公共关系部

PublicRelationsDepartment广告部

AdvertisingDepartment企划部

PlanningDepartment产品开发部

ProductDevelopmentDepartment研发部

ResearchandDevelopmentDepartment(R&D)秘书室

SecretarialPool采购部

PurchasingDepartment工程部

EngineeringDepartment行政部

AdministrationDepartment市场部

MarketingDepartment技术部

TechnologyDepartment客服部

ServiceDepartment总经理室GeneralManager’sOffice副总经理室ViceGeneralManager’sOffice生产部ProductDepartment广东业务部GDBranchDepartment无线事业部WirelessIndustryDepartment拓展部

BusinessExpendingDepartment物供部SupplyDepartment业务拓展部B＆DBusinessandDevelopmentDepartment监事会Monitor&SupportDepartment

战略研究部StrategyResearchDepartment会议室MeetingRoom会客室ReceptionRoom质检科QualityTestingDepartment厂长室DirectorOffice档案室Archives党支部BranchoftheParty生产科ManufactureSectionIntroductionResponsesIhaveheardagreatdeal/somuchaboutyou.Ihavebeenlookingforwardtoseeingyouinperson.Seeingisbelieving.Wouldyoumindexchangingyourbusinesscardwithme?初次见面Howdoyoudo?Verynicetomeetyou.It’snicetohaveyouhere.Greetings遇到熟人Longtimenosee.Greattoseeyouagain.Haven’tseenyouforages/sometime.Howhaveyoubeen(doing)?Hey,man.How’sitgoing?Howareyougettingon/makingout?What’sup?Greetings正面回答Quitewell/Prettygood/Allright,thankyou!I’mdoinggreat/good.Howaboutyou?Couldn’tbebetter!Whataboutyou?一般回答Nottoobad,thanks.Sameasever.Nothinginparticular.Greetings关注气色Youappearwellthismorning.You’reinverygoodlooks.You’relookingreallygood.Youdon’tlookyourself.Youhavebeenoffcolourrecently.GreetingsSampleDialogueAA:Hey,man.Longtimenosee.How’sitgoing?B:Prettygood/Nottoobad.Thankyou!Howaboutyou?A:Sameasever!I’dliketointroduceyoutoourmanager,JohnSmith.B:Nicetomeetyou,John.Ihavebeenlookingforwardtoseeingyouinperson.C:Nicetomeetyoutoo,Jack.Wouldyoumindexchangingyourbusinesscardwithme?B:Ofcourse.Hereyouare.C:Thankyou.Thisismine.Letmehelpyouwithyourluggage.MayIhelpyouwithoneofyourbags?Ourcarisoutintheparkinglot.There’sacarwaitingforyou,sopleasecomethisway.Plsgetinthebackseat.OfferingWouldyouliketogotoyourhoteltorestandhaveashower,orgotoourcompanyfirst?Wehavereserved/bookedaroomforyouatRongqiaoHotel.Thisisthehotelwhereyou’regoingtostay.Shallwegotothereceptiondeskandcheckin?HotelYourroomisonthetopfloor,facingthegarden.Howdoyoulikethissuite?Ifyouencounteranyinconvenience,plsdonothesitatetoletmeknow.Youmustbetiredaftersuchalongflight.Haveagoodrest.HotelTravelHow’syourflight?Youmustbeexhausted/Ibetyou’retired.Howdoyoulikeourcity?Isthisyourfirstvisitto…?Didyouhaveagoodtrip?Ihopeyouenjoyyourstayhere.SmalltalktopicsWeatherIt’sabeautifulday,isn’tit?Finallywe’vegottenabeautifulday.I’maspring/summer/autumn/winterperson.It’slovely/sunny/warm/cold.Howdoyoulikeourweather?Itwasdismal/cloudy/cold/damp/wet/stormy/windy.SmalltalktopicsScheduleHereisaschedulewe’veprepared.Ihopeit’ssuitableforyou.I’mwonderingwhetheryoulikethisplan.Youcanchangeitifyouwant.SmalltalktopicsSampledialogueBA:Mr.Hu,onbehalfofTPV,I’mverygladtowelcomeyouhere.Pleaseletmeintroducemyself.I’mSusanWang.Nicetomeetyou.B:Nicetomeetyoutoo,Susan.

A:MayIhelpyouwithoneofyourbags?B:Thankyou!You’resosweet.A:Mypleasure.Thereisacarwaitingforyou.Plscomethisway.SampledialogueBA:Howwasyourtrip?B:Alittletired.A:Sorrytohearthat.Anyway,wehavereservedaroomforyouatRongqiaoHotel.Youcanhaveagoodrest.B:Thanks!!A:Sohowdoyoufindourweather?B:It’shot.WhenIlefthome,itwasonlytendegrees.A:Yeah,alittle,butIheardit’sgoingtorainthisafternoon.SampledialogueBB:Great!A:Thisisthehotelwhereyou’regoingtostay.Shallwegotothereceptiondeskandcheckin?B:OK!A:NoweverythingisOK.Ifyouencounteranyinconvenience,plsdonothesitatetoletmeknow.AndIwillpickyouupat8:00tomorrowmorninginthehotelhall.Isitokforyou?B:Yes,thankyou!Seeyou!A:Seeyou!Translation1.我方希望能在平等、互利、互通有无的基础上与贵司建立业务关系。We’dliketoexpressourdesiretoestablishbusinessrelationswithyouonthebasisofequality,mutualbenefitandtheexchangeofneededgoods.2.为了能在贵国拓宽我方的出口业务，我们希望能与你们直接建立业务关系。 Inordertoextendourexportbusinesstoyourcountry,wewishtoenterintodirectbusinessrelationswithyou.3.希望我们之间友好的业务关系得到进一步的发展。Welookforwardtoafurtherextensionofpleasantbusinessrelations.4.我方期待着尽快收到贵方的报价。Welookforwardtoreceivingyourquotationverysoon.5.我们盼望早日得到你方的答复，并相信通过相互合作，我们不久即可达成这笔交易。Welookforwardtoyourearlyreplyandtrustthatthroughourmutualcooperationweshallbeabletoconcludethistransactionwithyouinthenearfuture.6.希望我们合作愉快。Ihopethatwecancooperatehappily.7.希望我们能继续合作。Ihopethatwecancontinueourcooperation.8. 我方希望这种市场趋势能继续发展下去。Wehopethatthismarkettrendwillcontinue.9.希望你方能认真考虑这件事，并尽快答复我们。Itishopedthatyouwouldseriouslytakethismatterintoconsiderationandletushaveyourreplysoon.10.如能早日解决这一问题，我方将不胜感激。Yourearlysettlementofthiscasewillbeappreciated.11.期待贵方能尽快报一个更低的价格。Weexpectthatyouwillofferusalowerpriceassoonaspossible.12.我希望此事不会影响我们将来业务中的良好关系。Wehopethismatterwillnotaffectourgoodrelationsinourfuturedealings.13.希望这笔生意对我们双方都会带来好处。Iwishthatthisbusinesswillbringbenefittobothofus.14.我们生产的计算机其特点是质量好，体积小，节能，而且易学好用。Thecomputerweproducedischaracterizedbyitshighquality,compactsize,energysavingandisalsoeasytolearnandeasytooperate.15.这些机器由于机械的构造简单，所以很少故障，易于保养。Thesemachineshavefewbreakdownsandareeasytomaintainbecauseoftheirsimplemechanicalstructure.16.这种材料的表面耐用并易一地清洗。Thismaterialhasadurablesurface

anditiseasytoclean.17.这种空调系统实用、经济、能满足贵公司的需要。Thiskindofairconditioningsystemispracticalandeconomicalfortheneedsofyourcompan