施耐德供应商管理流程

Schneider

Supplier

ManagementSAMSQMSPMSchneider

Electric

-

Division

-

Name

–Date2Supplier Approval

Module(SAM)SSQM

Process

for

Evaluating

SuppliersSAM:

Process

FlowRequest

inSSRM!!!Record

inSSRM(VENUS)!Record

inSSRM(VENUS)!Record

inSSRM(VENUS)!Technological

&

designauditsSchneider

Electric

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Division

-

Name

–Date3

SSRM

,

Schneider

Supplier

Relationship

ManagementSchneider

Electric

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Division

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Name

–Date4SAM:

Supplier

AssessmentSupplier

Assessment

QuestionnaireIdentify

general

strengths

&

weaknessesCommodity

basedEach

location

requires

a

new

evaluationIdentified

experimented

purchasing

assessorsdesigned

by

the

commodity

manager

to

do

andcompleteAfter

physical

visit

at

supplierScoring

based

on

‘

Objective

Evidence

’Specific

IF->THEN

scoringRecommended

or

not!Schneider

Electric

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Division

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Name

–Date5Global

CompactSchneider

Electric

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Division

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Name

–Date6SustainableDevelopmentGlobal

CompactSchneider

Electric

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Division

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Name

–Date7GlobalCompact

ChartSchneider

Electric

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Division

-

Name

–Date8Global

CompactSchneider

Electric

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Division

-

Name

–Date9SAM:

Functional

AuditsDetailed

analysis

of

supplierMandatory

for

quality

&

supply

chainMade

by

certified

auditors

(experience

+training)ObjectiveDetermine

if

supplier

has

the

ability

to

meet

ourneedsIdentify

functional

strengths

&

weaknessesIdentify

improvement

areasIdentify

General

Capability

LevelAdditional

audits

if

neededTechnological,

design…QualityLogisticSchneider

Electric

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Division

-

Name

–Date10Schneider

Electric

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Division

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Name

–Date11SAM:TeamDecision“DoesSupplierhaveabilitytomeetourneeds?””AllfunctionsmustagreeEachhas«Veto»»authorityNo«t«Consensus»»votingI“f“Approved”-TeamapprovesI“f“Rejected”-TeamrejectsI“f“ConditionalApproved”-

ImprovementplanisrequiredI“f“ConditionalRejected”-Green绿色Yellow黄色Orange橙色Red红色DecisionforSAMcolor(Quality)SAM审核核颜色确定(质量)Green:0reject,0condition,TotalScore>=18Original:≤2rejects,≤4conditionsTotalScore>=10Red≥:≥3rejects≥,≥5conditions

TotalScore<10Yellow:0reject,≤2conditionsTotalScore>=15SAMSchneider

Electric

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Division

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Name

–Date12SAMDecisionofSAMauditRedsupplier:NotstartorstopbusinessOrangesupplier:notstartornonewbusinessgiven,improvementwithin6months.Yellowsupplier:Withinoneyear,mustmovetoGreen.IfnotmovetoorangeGreensupplier:Keysupplierarereviewedonceper1-2years(normally)Schneider

Electric

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Division

-

Name

–Date13CommodityManagertodecideI“f“NO”-”theprocessisstoppedI“f“YES”:”●=S=tolistallweak/improvementpoinRequestforactionplan)Suppliertofill

in

theactions

to

RAP●=S=toReview&Approve

theRAPSuppliertoimplementthe

RAPSAM:

Decision

to

ImproveSchneider

Electric

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Division

-

Name

–Date14Schneider

Electric

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Division

-

Name

–DateMust

be

short

term(up

to1year)SchneidermustverifyimprovementsAtSupplierlocationSuppliermust

improveOrlose“Conditional”ratingImprovementplan

isdocumentedinSSRM(tobeimplemente)A

fullauditisnecessary

toremoveCONDITIONALREJECTEDs15

tatSAM:

Improvement

PlanSchneider

Electric

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Division

-

Name

–Date16SAM:

Supplier

ApprovalResults

storedelectronicallyinSSRDatabaseSupplierAssessmentQuality

&Supply

Chain

AuditsOtherAudits(if

any)ImprovementPlans(tobeimplementd)Results

availableacrossall

=S=Approval->Supplierhasbeenevaluated,SAMSchneider

Electric

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Division

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Name

–Date17Schneider

Electric

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Division

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Name

–Date18SupplierQualificationModule(SQM)SSQM

ProcessforEvaluatingGoods&Servicesfrom

Suppliers

TheSQM

QualificationTeammust

include(ataminimum):Engineering(ProductResponsible)QualityPurchasingManufacturing

(LogisticsorIndustrial)

Additional

actorsforthe

QualificationTeammayinclude:AdvancedManufacturingSupplyChainAdvancedQualityMarketingSafety,

Health&

EnvironmentalCorporateQualitySQM-KeyPoints:Schneider

Electric

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Division

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Name

–Date19Project

Introduction:

Descriptionofproject/activity

Informationsharing

RoughSchedule

StartofPPEP

FormSchneider

Electric

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Division

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Name

–Date20

This

is

thefirststep

in

theSQMprocess->When

therequest

is

initiatedtoqualify

agoodfrom

asupplier.

Atthis

step,

theQualification

TeammeetstogethertodiscusstherequestMeeting

or

conferencecallReviewgeneralcharacteristicsofthe

good-

Complex

design?New

tool?Same

material?Sameprocess?

Outputofthisstep

is

an

estimate

forthequalificationrequirementsand

scheduleSSQM:SQMProcessFlowDetermineRequirements:

AllFunctionalRequirements

Must

Consider:Part

toSpecificationSupplierProcess

CapabilityEnd-ProductFunctionalityInternalManufacturingProcess

RecordRequirements

inPPEPFormSchneider

Electric

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Division

-

Name

–Date21

This

is

thesecondstepintheSQM

process->The

definitionofthe

qualificationrequirements

Atthis

step,

theQualification

Teamworksseperatelytodefineeachfunctional

requirementsQuality

determinescontrolplan,process

FMEA,

traceability,GaugeR&REngineeringdetermines

component&

finished

productfunctionaltestingManufacturing

determinespre-productionbuildacceptancecriteriaetc

TheQualificationTeam

thenhas

asecond

meetingtocombineallfunctionalrequirements,

andlist

theserequirementsinthePPEPformSSQM:SQMProcessFlowSupplierReview:

CommunicateRequirementstosupplier

Beforesuppliermakessample

parts

Andbetter,beforequotationSchneider

Electric

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Division

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Name

–Date22

This

is

thethirdstep

in

theSQMprocess->Reviewingthe

qualificationrequirements

withthe

supplier

Itiscriticalthat

thesupplierunderstand

allofourfunctionalrequirementsBeforethesupplierfabricatessamples,orstartstodeveloptooling.Suppliermustknowourexpectationsbeforeanyinvestmentismade->tobecertainthatthegoodwillmeetourneeds

ThedeliverablesthatthesuppliermustcompletearedefinedatthismeetingFirstArticleInspectionReport,ControlPlan,etc

ThesuppliermustcommittoprovidingtheirdeliverablesSSQM:SQMProcessFlowCompleteActions:

DOTHEWORK!Schneider

Electric

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Division

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Name

–Date23

ThisisthefourthstepintheSQMprocess->Completingthequalificationrequirements

ThisiswheretheSupplierandtheQualificationTeaminsurethatalloftherequirementsarecompleted,andsatisfytheacceptancecriteria.SSQM:SQMProcessFlowQualificationOK?:Question:

AreallfunctionsOKwithsupply?

All‘4c‘onsideration’su’tilized?

Readyforproduction?Schneider

Electric

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Division

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Name

–Date24

ProductioncannotbeinitiateduntilaftertheentireQualificationTeamagreesthateachrequirementhasbeensatisfiedThisdoesnotimpactpre-production->pre-productionbuildsarenecessarytovalidateseveraloftherequirementsThisdoesrequirethatbeforeapartcanbeconsidered««QUALIFIED»»thatalltherequirementshavebeen««ACC

EPTED»»bytheQualificationTeamSSQM:SQMProcessFlowPRODUCTION:

DocumentresultsinPPEPform

Placeproductionorders

RetaininformationincomponentqualityrecordsatplantsPPEPFormTestResults….Schneider

Electric

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Division

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Name

–Date25

ProductionsignalstheendoftheSQMprocess

TheQualificationTeamisdisbanded,andthequalificationprojectisclosed

TheQualityManagementSystemforafacilitydeterminesthequalityoversightforthegoodSSQM:SQMProcessFlowSchneider

Electric

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Division

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Name

–Date26NewPart/ProductEvaluationPlan(PPEP)SummarySheetSchneider

Electric

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Division

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Name

–Date27WhatisaPPEPform?Apurchasingprojecttooltoselectallthenecessarypartfunctionalrequirements,alltheactorsinordertoqualifyasupplyandaprocess.WhentoestablishaPPEP?Atthestartofanypurchasingproject,normallybeforethesupplierchoiceandbetterbeforethequotationstep.Don’t’forgettoreadtheSAMauditsbeforechoiceasupplier.Schneider

Electric

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Division

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Name

–Date28Schneider

Electric

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Division

-

Name

–Date29Whatisapurchaseproject?

AuseofaNewSupplier

ARawMaterialChange

ASupplierProcessChange(eg:Cr6

Cr3)

ASupplierLocationChange

ADesignChange

AnOutsourcing<->Insourcing

ADifferentSchneiderManufacturingLocation

APartNon-Conformancesimprovement(likecorrectiveaction)Schneider

Electric

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Division

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Name

–Date30WhoestablishaPPEPform?Thequalificationteamincludingatleastthefollowingfunctionswithavetoright:Engineering(ProductResponsible)QualityPurchasingManufacturing(LogisticsorIndustrial)Schneider

Electric

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Division

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Name

–Date31WhoisresponsibletostartthePPEPprocess?TheprojectleaderWhoisresponsibleofthePPEPapplication?TheQualityDepartment.WhosignthethePPEP?Thesupplierbeforeto

starttheprojectandthe

qualityresponsible

attheend.Whovalidatethe

PPEP?Thequalification

teamSchneider

Electric

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Division

-

Name

–Date32Schneider

Electric

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Division

-

Name

–Date33Schneider

Electric

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Division

-

Name

–Date34Links

between

SSQM

and

PMPSelection

of

suppliersin“technology

supplier

mapping”Verification

planinclude

:list

of

all

components

that

should

besubmitted

to

verification,SupplyQualificationModuleSupplierApprovalModulenew

projectfocussed

on

partscomponent+

PPEP

selected

operations

to

be

verificationperformed

for

each

component,+

quality

specificationsFinal

check

of

qualification

aspectsduring

“supplier

contract

review”SupplierPerformanceModuleSuppliercontractreviewmethods

&toolsSupplierperformanceevaluationQualificationreportreport

of

PPEP

selecteditems(could

includecomponentapproval)resultsSSQMSchneider

Supplier

Quality

ManagementapprovedsuppliersSuppliers

forS.SRM

New

Project

Developmentand

e.design

labelCriteriaE.design

criteriaincluded

if

neededRequestSchneider

Electric

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Division

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Name

–Date35Criticality

levelSchneider

Electric

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Division

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Name

–Date36SupplierPerformanceModule(SPM)SSQMProcessforMonitoringPerformanceofSuppliersTheSSQM-SPMSupplier

evaluationprocessisa

combination

ofdailyand

regularlyscheduled

events;Daily:Communication

&resolution

of

SupplierDelivery,QualityandCriticalIssuesbySupplierQualityEngineer

andUpstream

FlowSupervisorMonthly:Compilemetric

dataforKeySuppliersbySupplierLeaderandSupplierQualityManagementEngineerandSupplier

SupplyChainManagement

EngineerQuarterlyCommunicatemetric

performance

vs.

targettoKeySuppliers

bySupplierLeadersSchneider

Elec●tric

Y-Diveisioan

-

Nramley–Date37SupplierPerformanceModuleToday

globally

allthesuppliersaremonitored

withtheSPM.ButeachCountryaremore

focusonsomecategories

of

suppliers,such

as;TheKey&

ChallengersuppliersThemainactivesuppliersThemostimpacting

suppliers...Additionally,

CorporatePurchasing

andOperatingDivision

Purchasingalso

has

theresponsibilitytomonito“r“Global”Suppliers

across

Schneider.TheCountryorganizations

must

provide

performance

datatoSchneider

Electric

-

DivCisiono-Nrapmeo–

rDaate

tePurchasingforthese

“Global”

Suppliers38Definition

of

Suppliersto

be

MonitoredSchneider

Electric

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Division

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Name

–Date39SupplierPerformanceModuleThereare5minimumSupplierperformancemetricsrequired

bytheSupplier

Quality

PolicyandSSQM;DeliveryDeliveryofProductvs.Lead-TimeQualityQualityof

Product

DeliveredProductivityAchievementof

ProductivityTargetsAdministrativeResponsetoSchneider

RequestsDevelopmentCompletion

of

Improvement

PlansButonly3

are

usedtodaySchneider

Electric

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Division

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Name

–Date40TheExternalSupplier

Service

Rate

(ESSR)(Thequantity

oforder

linesontime/

the

quantityof

orderlinesexpectedin

the

samemonth)

*100(%)After

commonacknowledgementbetweenthesupplier

andSchneideron

the

deliverydayor

accordingthestandard

lead

time(No

morethan7

daysbefore

and)no

one

day

afterOnlyformass

productionandexcluding

prototypes,

samples,pilotrun,

…TheDefect

PartsperMillion(DPMe)FormulaandDefinitionDP1=(numberof

defectivesamples/

totalnumber

of

samplesinspected)*

Totalnumber

of

partsin

the

batchorif

asort,

thetotalNCparts

/total

quantity

of

the

batchx

1000000DP2=number

of

defectiveparts

foundin

manufacturinglineDP3=number