国际商务函电课件

InternationalBusinessEnglishCorrespondenceChapterOneIntroductionIntroductionBusinessEnglishAbranchofEnglishforspecificpurpose(ESP),standardEnglishtobeusedininternationalbusinessactivities.HasitsdominantfeaturesAgoodcommandofChineseisequallyimportantasbusinessEnglishEnclosedpleasefindachequeforUS$5000insettlementofaccounttodate.DearSirsYoursfaithfullyBusinessEnglishcorrespondenceForms:Letters/CablesTelexes/Emails/faxesPurpose:winagreementTogetactionTobuildgoodwillToprovideinformationHowtoachievethepurpose(whatweshouldlearninthissubject)WritingformatBusinessincotermsExpressingmethodsandskillsArrangementofthesubjectThelayoutofbusinesslettersEstablishmentofbusinessrelationsandcreditstatusenquiriesEnquiryandofferCounter-offerOrderplacingandrepliesTermsofpayment(EstablishmentofL/Candamendment)TransportPackingInsuranceComplainsandclaimsStudyingmethodDeeplyunderstandthebasictheoryofwritingStudytheexamplelettersMastercustomarywords,phrases,sentencepatternsandexpressingmethodineachphaseofforeigntradebusinessExerciseEssentialQualitiesinBusinessLetterWriting

the7C’sprinciplesConsideration考虑周到

“youattitude”;“putyourselfinyourreader’sshoes”Questions:Whatarehisneeds,hiswishes,hisinterests,hisproblems,andhowImeetwiththem?Whatwouldbemyownfeelings,ifIweretoreceivealetterofthekindIproposetowrite?Compare:Wewon’tbeabletosendyouthebrochurethismonth.Wewillsendyouthebrochurenextmonth.Thiskindofunfortunateincidentwillnotoccurinthefuture.Futuretransactionswillbehandledwiththeutmostcare.Wewouldliketotaketheopportunityatthefairtodemonstrateourfullrangeofproductsandserviceswhichwecanofferourcustomers.Pleasejoinus

atthefairandyouwillhavethechancetoseehowourproductsandservicescanbenefityouandyourcompany.Courtesy谦虚礼貌Dealpromptlywithalllettersneedingareply,ifnot,writeandexplainwhyBesincerelytactful,thoughtful,andappreciative(notoverdone)Omitexpressionsthatirritate,hurt,orbelittleGrantandapologizegood-naturally,resistthetemptationtoreplyasifyoucouldnotbeinthewrong.Compare:YourE-mailisnotclearatall.Ican’tunderstandit.IfIunderstandyourE-mailcorrectly….Ifthegoodswerereallydamagedintransit,asyouallege,we…Asyoumentioned,thegoodsweredamagedintransit,we….Clarity清楚易懂Choosewordsthatareshort,familiar,andconversational.Constructeffectivesentencesandparagraphs.(unity,coherence,andemphasis)Includeexamples,illustrations,andothervisualaidswhendesirableNote:①conversationaltonesoundnaturalifreadoverthetelephone,be-helpfulandfriendly②cannotbeconfusedwithinformal–slang,badgrammarorpoorEnglish③techniquesUsecontractionsUsepersonalreference(I,we,you,your,myandour<->third-person)UsedirectquestionsCreateaperson-to-personstyle

—mentioningpeopleratherthanthings.

Compare:Wewouldappreciateyouradvisinguswhetheryouwanttocontinuethisaccountortransferit.Doyouwanttocontinueyouraccountortransferit?Withreferencetoyourfaxof…,enclosedpleasedfindacopyofthebrochurerequested.Thankyouforyourfaxof….I’menclosingthebrochureyouaskedfor.Conciseness简洁明了Saywhatyouhavetosayinthefewestpossiblewordswithoutlosingclarityandcourtesy.Omittriteexpressions(e.g.)AvoidunnecessaryrepetitionandwordystatementIncludeonlyrelevantfactscourtesyOrganizeeffectivelyCompare:Werequirebicycleswhichisofthenewtype.WerequirenewtypebicyclesWehavestartedtoimportbicyclesfromcountriesabroad.WehavestartedtoimportbicyclesConcreteness真实确切Specific,definite,andvividUsespecificfactsandfiguresPutactioninyourverbChoosevivid,image-buildingwordsCompare:TerminationoftheinsurancewillbeinJune.TheinsurancecontractsendsinJune.Thesediscbrakescanstopacarwithinashortdistance.TheseAudidiscbrakescanstopa5-toncarwithin8feet.Correctness准确无误Besidespropergrammar,punctuation,andspelling,alsomeans:UsethecorrectleveloflanguageIncludeonlyaccuratefacts,words,andfiguresMaintainacceptablewritingmechanicsSpecialattentionshouldbepaidtonamesofarticles,specifications,quantity,figures,units,etcReadcarefully:Ourcompetitorsweremoresuccessfulthanours.Thetwofirstitemsarenotavailable.Neitheroftheoffersareacceptable.Itisoneofthemachinesthatwasdeliveredlastweek.Completeness全面完整7stepsforbusinesswritingplanningWritedownyourAIMASSEMBLEalltherelevantinformationanddocumentsARRAGNEthepointsinorderofimportanceWriteanOUTLINEinnoteform.Haveyouleftanyimportantpointsout?Cantheorderofpresentationbemadeclearer?Haveyouincludedanythingthatisnotrelevant?WriteaFIRSTDRAFT,leavingspaceforaddition,changesandrevisionsCheckitthrough,consideringINFORMATION,ENGLISH,STYLEWrite,typeordictateyourFINALVERSION.

Themottoinbusinessletter-writing

ConsiderationCourtesyClarityConcisenessConcretenessCompletenessCorrectness

Themottoinbusinessletter-writing

Aletterispersonalcontact.Theexchangeofinformationisbasictobusiness.Lettersshouldbeeasytoreadandeasytounderstand,theymustbefriendlyandcourteous.Businesslettersshoulddevelopgoodwill.

ChapterTwoTheLayoutofaBusinessLetterCorrespondenceBusinessEnglishTheLayoutofBusinessLetter

standardparts

theletterheadtheinsideaddressthedatethesalutationthebodyoftheletterthecomplimentaryclosethesignatureoptionalparts

(1)thereferences(2)theattentionline(3)thesubjectline(4)theenclosure(5)thecarboncopynotation(6)thereferencenotation(7)thepostscriptnoteThestructureofabusiness

letter

1)信头(letterhead)

－－－

2）编号，日期

3）封内名称和地址(insideaddress)(referenceanddate)

4）经办人(attentionline)5）称呼(salutation)6）事由（标题）(subject)7）正文(body)8）结尾敬词(complimentary)Nameofcompany9）签名(signature)10)thereferencenotation11）附件(enclosure)12）抄送(cctoXX)13）附言(postscript)Theformofabusinessletter

Full-blockstyle

（全齐头式）Indentedstyle

（缩行式）Modifiedblockform

（改良的齐头式）Semi-blockformatwithindentedparagraphs

（半齐头式或混合式）1.fullblockedstyleTheWilsonCompany1377MainStreetDallas,Texas75226U.S.A.February5,1999

NipponInternationalTradingCo.Ltd.3Nihonbashi,Honcho3ChomeJapanGentlemen:

We’resendingyouourlatestpricelist……Wearelookingforwardtohearingfromyousoon.

Trulyyours,

THEWILSONCOMPANYWilliamRobertson,PresidentWR/ea2.indentedstyle（Heading）

ChinaNationalLightIndustrialProductsImport&ExportCorporation82Tian’anMenStreetBeijing,ChinaJan.30,2005OurRef.NoYourRef.NoThePakistanTradingCompany(InsideAddress)15，BroadStreetKarachi,PakistanGentlemen:(Salutation)

Re:ChineseLightIndustrialProducts(Caption)

WethankyouforyourletterofJan.10,2005andshallbegladtoenterintobusinessrelationswithyourfirm.Asyouknow,itisourpolicytotradewiththepeopleofallcountriesonthebasisofequalityandmutualbenefit.Webelieveweshallbeable,byjointefforts,topromotefriendshipaswellasbusiness.Wearesendingyou5pamphletsandapricelistcoveringpartofourexports.Pleaseadvisewhatarticlesyouareinterestedinatpresent.（TheBodyoftheLetter）

Yourearlyreplywillbehighlyappreciated.(TheClosingSentences)（TheComplimentaryClose）

Yoursfaithfully,CHINANATIONALLIGHTINDUSTRIAL（TheSignature）

PRODUCTSIMPORT&EXPORTCORP.

(Sighed)Encls:3.modifiedblockedstyle

NipponInternationalTradingNihonbashi,HonchoChome3Chuo-ku,Tokyo104Japan

February15,19--TheWilsonCompany1377MainStreetDallas,Texas75226U.S.A.Attn:Mr.Robertson4混合式（SemiblockStylewithIndentedParagraphs）M.D.Ewart&Co.,Ltd36TowerStreetToronto4,CanadaAugust22,2005OurRef.No.YourRef.No.BeijingTextilesImport&ExportCorporation43Tian’anMenStreetBeijing,ChinaDearSirsRe:FistInquiryWelearnfromafriendinChinathatyouareexportingNylonBedsheetsandPillowCases.Thereisasteadydemandherefortheabove-mentionedcommoditiesofhighqualityatmoderateprices.Willyoupleasesendusacopyofyourcatalogue,whichdetailsofyourpricesandtermsofpayment?Weshouldfinditmosthelpfulifyoucouldalsosupplysamplesofthesegoods.Wearewaitingforyourearlyreply.Yoursverytruly,(Signature)PartsofabusinessletterLetterhead信头Thecompany’sname/address/postcode/TelNo./faxNo./E-mailaddress2.

Reference编号（案号）Filenumber,departmentalcode(orthereferenceinitials)

E.GYourref.:2005/IB318Ourref.:CS49/770053.

DateShouldbetypedinfullandnotabbreviatedAvoidgivingthedatesinfigures(2/3/1999)BrE:day,monthandyearAmE:month,dayandyearPrefercardinalnumbers(1,2,3,4…)ratherthanordinalnumbers(1st,2nd,3rd,4th…)Acommamustbeusedbeforetheyear8June,2005/June8,20054.

Insidenameandaddress信内地址Courtesytitles

①Mr.先生E.g.Mr.Storm②Esq./Esquire先生（forcertainclassesofpersonssuchasjudges,magistrate)E.g.JohnP.Storm,Esq.③Mrs.夫人④Ms.女士⑤Miss小姐⑥Messrs.先生们（“Messieurs”)E.g.Messrs.MacDonald&EvansCo.⑦Mmes.女士们（“Mesdames”)⑧Thereceiverholdsaspecialtitle,suchasDoctor,Professor,Colonel,useitinsteadofMr.andhisofficialpositionshouldfollow:

E.g.Dr.E.Browning,President⑨Whenaddressingbusinessexecutives,includetheirtitle.

E.g.Mr.PaulJohnson,President4.

Insidenameandaddress信内地址Payattentiontothepostalserviceabbreviationforstate(province)andothersNY–NewYork,Pa./Peen–Pennsylvania,Ca.–CaliforniaVic.–VictoriaQue.–QuebecMA–MassachusettsRd.–RoadSt.–StreetAve.–Avenue

E.g.234CommonwealthAve.BostonMA23456Attentionlinebeusedtodirectthelettertoaspecificindividualorsectionofthefirm.(ATTN:/Attention:/(Forthe)attentionof…)

E.g.RichardThomas&BaldwinsLtd.,

151GowerStreet

London,SC76DY,England

Attention:Mr.CaveorAttentionofPurchasingManager

5.Thesalutation（称呼）DearSir,DearMadam,(forbothsingleandmarriedwomen)DearSirorMadam,DearSirs,(Mesdames)(BrE,foraddressingtwoormore,aswherealetterisaddressedtoafirm)Gentlemen:(AmE)(followedbyacolon)DearMr.Mason,DearDavid,6.Thesubjectline.（事由）Callattentiontothereason,relativereferenceorbriefsubjectE.g.Re:YourOrderNo.1513Subject:Men’sShirts7.Thebody.（正文）Whenusingcontinuoussheets,alwaystypeaheadingtoshowthenameofyourcorrespondent,thenumberofthesheet,andthedateE.g.CollinsTelecomCompany,-2-March242005

8.ComplimentaryClose（结尾套语）Beinkeepingwiththesalutations,usualmatchesasfollows:

SalutationCloseOccasion

DearSir(s)Yoursfaithfully,standard/formal

MadamFaithfullyyours,(AmE)GentlemenTrulyyours,UsedbyAmericansDearMr.…Yourssincerely,lessformallyand

Sincerelyyours,(AmE)betweenpersons

knowntoeachotherDearJohn(Kind)regards,informal(Best)wishes,9.Signature(签名）BesignedbyhandandininkThenameofsignerisusuallytypedbelowthesignatureandfollowedbyhisjobtitleorposition

E.g.YoursfaithfullyperproTheoverseasCoLtd/forSalesManager(sgd.)W.BlackPresidentPerpro/P.P–withspecialauthoritytosignFor–aofficialsigningforthecompany

orsb.Neversigntheletterwitharubberstamp10.Thereferencenotation（经办人代号）ShowstheinitialsofboththedictatorandthetypistE.g.FCM/hl,FCM:HL,FCM/HL,fcm:hlCanbeincludedintheReferenceNo.Part

11.TheEnclosure（附件）E.g.Enclosure:PricelistEnclosures:1.1B/L

2.1Photo

3.1CertificateEnclosures4Encl.Asstated/Encl.a/sEnc.12.Thecarboncopynotation（抄送）Type1.cc--Notationistypedontheoriginalandcarboncopies.E.g.c.c.:Mr.J.CooperC.C.:RoticCo.Copyto:SalesManagerCopiesto:DirectorsType2.bcc--copynotationisspecifiedonthecopyonlyE.g.b.c.c:Mr.J.Cooper13.Postscript（附言）E.g.P.S.Theinvitationwillbemailedtoyouinadayortwo.

PracticeSender'sname:ChinaNationalChemicalsImp.&Exp.CorporationSender'saddress:Xijiao,Beijing,ChinaDate:August18,2001Receiver'sname:Messrs.J.Brown&Co.,Receiver'saddress:143Eastcheap,LondonE.C.3Salutationused:DearSirs,Subject-line:ShippingDocumentsThemassage:Wearesendingyouunderseparatecoverafullsetofnon-negotiablecopiesofshippingdocumentspers.sPEACE.Wehopethatyouwillfindeverythingingoodorder.Complimentarycloseused:Yoursfaithfully,Thesignature:ChinaNationalChemicalsImp.&Exp.Corporation,ManagerWangWeiHR:flYourRef:ASB318;OurRef:2005/IB208C.C:MissMaryChenEncl:a/sP.S:ThenameofthesteamershouldbepaidattentiontoArrangethefollowinginproperformastheyshouldbesetoutinaletter:Key

ChinaNationalChemicalsImp.&Exp.Corporation

Xijiao,Beijing,China

August18,2001

YourRef:OurRef:Messrs.J.Brown&Co.,143Eastcheap,LondonE.C.3

DearSirs,

Re:ShippingDocuments

Wearesendingyouunderseparatecoverafullsetofnon-negotiablecopiesofshippingdocumentspers.sPEACE.Wehopethatyouwillfindeverythingingoodorder.

Yoursfaithfully,

ChinaNationalChemicalsImp.&Exp.Corporation(sgd)WangWeiManagerHR:flEncl.:a/sC.C.:P.S.

ChinaNationalChemicalsImp.&Exp.Corporation

Xijiao,Beijing,China

Messrs.J.Brown&Co.,143Eastcheap,LondonE.C.3

Key

AddressanenvelopefortheaboveletterstampChapter3EstablishmentofBusinessRelationsCorrespondenceEnglishBusinessToestablishbusinessrelationswithprospectivedealersisoneofthevitallyimportantmeasureseitherforanewlyestablishedfirmoranoldonethatwishestoenlargeitsbusinessscopeandturnover.Nocustomers,nobusiness.ChapterThreeEstablishmentofBusinessRelationsWHY?

HOW?CommunicationinwritingAttendanceattheexportcommoditiesfairsContactattheexhibitionsheldathomeorabroadMutualvisitsbytradedelegationsandgroups.Merchantsmaybeapproachedthroughthefollowingchannels:

HOW?WebBanksCommercialCounsellor’sOfficeChambersofCommercebothathomeandabroadTradeDirectoryConsultantAdvertisementsThemarketinvestigationEnquiresreceivedfromthemerchantsabroadGetallthenecessaryinformationaboutanewcustomerbyreferringtoorwiththehelpof:SpecimenLetter1DearSirs,WeoweyournameandaddresstotheCommercialCounselor'sOfficeoftheBritishEmbassyinBeijing,whohaveinformedusthatyouareinthemarketforjeans.Weavailourselvesofthisopportunitytowriteyouinthehopeofestablishingofbusinessrelationswithyou.Weareagovernment-ownedcorporation,handlingboththeimportandexportofgarments.Inordertoacquaintyouwithourbusinesslines,weencloseacopyofourExportListcoveringthegoodsyourequiredatpresent.Itisourtradepolicythattotradewithmerchantsofvariouscountriesonthebasisofequality,mutualbenefitandexchangeofneededgoods.Wehopetopromote,throughmutualefforts,bothtradeandfriendship.Welookforwardtoreceivingyourearlyinquiries.Faithfullyyours,AnalyzingtheLetter

ParagraphOne:identifyingthereference.ParagraphTwo:expressingthemainpurposeoftheletter.ParagraphThree:makingaself-introductionParagraphFour:explainingthetradepolicyinbrief.ParagraphFive:givingtherecipientanincentivetoreply.Comments:Thisletterisbriefandtothepoint.Itsaysenoughtointeresttherecipientandencourageapromptreply.Moredetailednegotiationswillfollow.

LanguagePointsowev.

应该把…归功于，（后接介词to）Heoweshissuccesstotheopen-policy.他把他的成功归功于开放政策。tooweyournameandaddressto承蒙…告知贵公司行名和地址（获悉贵公司行名和地址要感激…）

类似的表达法还有：E.G.Enclosedatthefollowingpagetobeindebtedto…foryournameandaddresstocometoknowthenameandaddressofyourfirmthrough……Throughthecourtesyof…wehavelearnedthat…..tohaveobtainedyournameandaddressfrom/through……that….tohavenotedyournameandaddresstoberecommendedtousby…as/that…..ontherecommendationof…Yournameandaddresshasbeengiventousby….,whohaveinformedusthat…..LanguagePointstheCommercialCounselor’sOffice

商务参赞处YouareinformedthatthegoodsunderyourOrderNo.616hasbeenreadyforshipment.得知贵公司行名和地址要感谢您瑞士驻北京大使馆商务参赞处。PracticeWeoweyournameandaddresstotheCommercialCounselor'sOfficeoftheSwedishEmbassyinBeijing.informv.通知informsbofsth.通知某人某事informsb.that/which/what

通知某人某事(Please)beinformedthat

兹通知PracticePleaseinformusofthenameofsteameranddateofshipment.请告知船名和装运期。兹通知你方第616号订单项下的货物已备妥待运。LanguagePoints你们应该充分利用图书馆的书籍。我们很抱歉不能为此项商品找到销路beinthemarketfor

欲购；想买一位日本客户拟购绿茶。OneofourclientsinJapanisinthemarketforgreentea.Weregretwecannotfindanymarketforthisarticle.availoneselfofv.

利用借此机会对你方的密切合作表示感谢。Weavailourselvesofthisopportunitytoexpressourthanksforyourclosecooperation.Youshouldavailyourselvesofthebooksinthelibrary.LanguagePointsWehavebeenformanyyearsinthechemicalline.6.handlev.经营（某种或某类商品）

totradeintodealinbeinline

类似的表达法还有：

Practice我们是国营公司，专门经营棉布的进出口业务。Weareastate-operatedcompany,handlingexclusivelytheimportandexportofCottonPieceGoods.我们经营各种各样的棉布。Wetradeinallkindsofcottonpiecegoods.Theyaremainlydealinginfertilizers.他们主要经营化肥。我们从事化工产品这一行业已有多年。LanguagePoints7.acquaintv.熟悉；了解toacquaintsb.with/ofsth.使某人了解某事be/getwellacquaintedwithsth.熟悉（了如指掌）PracticeWewanttoacquaintourselveswiththesupplypositionofcrudeoilinyourcountry.我们想了解贵国的原油供应情况。Wearewellacquaintedwiththemarketconditioninyourneighboringcountries.我们对你们邻国的市场情况了如指掌。Wearenotacquaintedwiththesearticles.我们对这些商品不熟悉。8.

onthebasisofequality,mutualbenefitandexchangeofneededgoods在平等互利、互通有无的基础上也可以这样说：onthebasisofequality,mutualbenefitandexchangingwhatonehasforwhatoneneedsLanguagePoints我们总是在平等互利的基础上同全球商人做生意。11.Lookforwardto+v./G期待你方早日答复。Welookforwardtoreceivingyourearlyreply.Welookforwardtoreceiveyourearlyreply.byjointefforts9.throughmutualefforts通过共同努力10.trade

v.

n.totradeinsth.totradewithsb.PracticeWetradeintheimportandexportoftextiles.我们从事纺织品的进出口业务。Wetradewithmerchantsallovertheworldonthebasisofequalityandmutualbenefit.Chineseversionoftheletter敬启者：得知贵公司行名和地址我们要感激英国驻北京大使馆商务参赞处，他们告知我们你公司拟购买牛仔裤。借此机会致信你方寄希望与贵公司建立业务关系。我公司是国营公司，从事服装的进出口业务。为使你们对我们的业务范围有所了解，随函附上目前有关你方所询购商品的我方出口价格表一份。我们的贸易政策是在平等互利互通有无的基础上同各国做生意。希望通过共同努力，既促进贸易又增进友谊。期待早日收到你方的询盘。谨上，

Self-introductionletter-writingstatethereasonsofyourletterstateyourpurposeofyourlettermakeabriefself-introductiongivetherecipientanincentivetoreplyWritingStepswhereyougettheinformationaboutthepersonorcompanytowhomyouarewritingtheletter;yourintentionforexportorimport;abriefintroductiontoyourbusinessscope,experienceandproducts;thereferenceastoyourfirm’screditstanding;expectationforcooperationandanearlyreply.Aletteraimingatestablishingbusinessrelationsusuallyconsistsoffollowingsteps:SpecimenLetter2DearSirs,YourletterofMarch5addressedtoourDalianBranchOfficehasbeenpassedontousforattentionandreply,asthecaptionedgoodscomeundertherangeofourbusinessactivities.Weregrettoinformyou,however,thatthisparticularlinehasalreadybeenrepresentedforMessrs.Lee&Co.,18BroadStreet,LosAngeles,U.S.A..Therefore,wearenotinapositiontoofferyoubutwouldratherrecommendthatyouapproachthemforyourrequirementsdirectly.

Shouldanyotheritemsbeofinteresttoyou,pleaseletusknowandweshallbepleasedtomakeyouoffers.Yoursfaithfully,

LanguagePointsaddressv

写信给；+toHeadOffice

总店passonv.ph.转交ThisletterisaddressedtothePresidentDaiofDalianVocational&technicalCollege.此信是写给大连职业技术学院戴院长的。YourletterofMarch5addressedtoourDalianOfficehasbeenpassedontousforattentionandreply.你方三月五日写给我大连分公司的信已转交我们办理答复。Yourcommentsonpackinghavebeenpassedontoourmanufacturersfortheirreference.你方对包装的建议已转交我方制造商参考。DalianBranchOffice

大连分公司

也可以说：DalianBranch/DalianOffice

分公司、分部

类似的表达法：forward，transmitLanguagePointsforattentionandreply研究答复；办理答复希望你方能对此信予以迅速办理。thecaptionedgoods/标题项下的货物thesubjectgoods/标题项下的货物fallwithinthescopeofone’sbusinessactivitiesliewithinthescopeofone’sbusinessactivitiesattentionn.注意；办理Yourapplicationwillhaveattention.你的申请会得到考虑。Wecanassureyouthatyourorderswillreceiveourimmediateandcarefulattention.对你方所有的订单将予以及时认真办理。Wehopeyouwillgivethisletterpromptattention.captionedadj.

标题的comeundertherangeofone’sbusinessactivities属于某人经营范围LanguagePointsregretv.n.抱歉；遗憾regret作动词用时，后接名词、动名词、不定式或that从句PracticeWeverymuchregretthatweareunabletosupplywhatyourequiresofar.抱歉目前我方不能供应你所要求的货物。Weregretbeingunabletomakeyouoffersforthisarticle.我们无法给你方这种货物的报盘，甚歉。Weregretthatthebusinesshasfallenthrough.

十分抱歉，没能做成这笔买卖。Muchtoourregret，wecannotentertainyourcounteroffer.非常遗憾，我方不能考虑接受你方的还盘。Wenotewithregret/Weverymuchregrettolearnthatyourbuyersarenotinterestedinouroffer.我们十分遗憾得知/获悉你们的客户对我方报盘没有兴趣。LanguagePointsrepresentativen.代表representationn.描写,陈述,代表近来我公司在东南亚地区的代理空缺，可任命你来担当此任。抱歉地通知你方，在这一行业我们现在已有了全权代表。Wearesorrytoinformyouthatwearefullyrepresentedatthisline.Weareveryhappytoappointyouasourrepresentativeandlookforwardtoamutuallybeneficialassociation我们高兴地任命你为我方的业务代表并期待彼此互利的贸易关系。OurrepresentationinSoutheastAsiahasbecomevacantrecently.Wecouldappointyouforthisposition.representv

代理；代表Practice

LanguagePointslinen.行业,货色Ourchieflineisporcelain.Wehavebeenformanyyearsinthetextileline.我们主要经营瓷器。这是自行车中较好的一种。

我公司经营纺织品已有多年了。Thi