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Unit2TravellingaroundPeriod4ListeningandTalkingMakingreservations学习目标1.通过听对话,掌握电话预订的过程及其恰当的表达。2.通过模拟生活中的场景,创编电话预订。Warming-upWhatreservationsdoweneedtomakebeforeorwhilewetravel?bookairticketsbookahotelbookadinnertablePre-listeningWhenyoutalkaboutairticket/hotelroom/dinnertablereservation,whatwordsandexpressionscomeintoyourmind?makeareservationfirstclassbusinessclasseconomyclassdelay(延误)cancel(取消)checkincheckout2singlebeddoublebedkingbedqueenbedflightone-wayticketaround-tripticketlocationpaymentincashbycreditcardbyWeChatbyAlipayWhile-listening1.Whatarethetwospeakerstalkingabout?2.Whatistherelationshipbetweenthetwospeakers?Activity1:Listentothephonecallandanswerthequestions.1.Theyaretalkingaboutbuyingaplaneticket.2.Oneofthepeopleintheconversationis
acustomer,whiletheotherisanairlinereservationagent.*Befamiliarwithwordsrelatingtoprofessionalidentity.*Focusontheplace:hospital,school,restaurant,library,office…*Payattentiontothetoneofvoice.Tips:Howdowejudgetherelationship?()ThemanwouldliketobuyaplaneticketfromLondontoBerlin.()Themanpreferthe9:30flight.()Themanwouldliketotravelbusinessclass.()Themanwouldliketobookareturnflight.()Themanwouldliketopaybycash.While-listeningListentotheconversationagainanddecidewhetherthestatementsaretrueorfalse.TFFaone-wayflightcreditcardTFParisWhile-listeningActivity2:Listenagainandcompletethetablewiththewordsyouhear.Opening______canIhelpyou?__________tobuyaplaneticket...Talkingabouttime_________________areyoutravelling?Onthe23rdofDecemberTalkingaboutwhatyoupreferTherearetwoflights...Which_____________________?Would_______________travelbusinessclassoreconomy?_______________bookareturnflightthistime?The9:30flight,please._________________totravelbusinessclass.No,_________________.I’mtakingthetrainback.Otherinformation___________yourname,sir?RobertWilliamsPayment____________________________topay?BycreditcardHowI’dlikeOnwhatdatedoyoupreferyouliketoI’dlikeWouldyouliketothankyouMayIhaveMayIaskhowyouwouldlikeWoman:SkiesAirlines.HowcanIhelpyou?
Man:I’dliketobuyaplaneticketfromLondontoParis.
Woman:
Certainly,sir.Onwhatdateareyoutravelling?
Man:Onthe23rdofDecember.
Woman:Therearetwoflightsthatday:oneinthemorningat9:30andtheotherintheafternoonat5:00.Whichdoyouprefer?
Man:The9:30flight,please.
Woman:Wouldyouliketotravelbusinessclassoreconomy?
Man:I’dliketotravelbusinessclass.
Woman:Wouldyouliketobookareturnflightthistime?
Man:No,thankyou.I’mtakingthetrainback.
Woman:MayIhaveyourname,sir?
Man:RobertWilliams.
Woman:Thankyou,Mr.Williams.I’vemadeyourbooking.MayIaskhowyouwouldliketopay?
Man:Bycreditcard.
Woman:OK,waitjustasecond,please...OpeningRead
the
conversation.Talking
about
timeTalking
about
what
you
preferOther
informationPaymentPost-listeningPleasereadthroughthetableinActivity2andsummarizethe5stepstomakeareservation.01Opening03Talkingaboutwhatyouprefer04Confirmingyourname05Meansofpayment02TalkingabouttimeandplaceImagineyouaremakingplansfortheholiday.Chooseoneofthesituationsbelowandmakeaconversation.BookingairticketsDetailstraveldate(s)preferredtimeone-wayorreturnFlight□firstclass□businessclass□economyclassOtherinformationnamemethodofpaymentBookingahotelroomDetailscheckin/checkoutbreakfastInternetKindofroom□2singlebeds□doublebed□kingbedSpecialrequestsaviewanon-smokingroomaquietroom学科网原创BookingatablefordinnerDetailsdatetimenumberofpeopleSpecialrequests□non-smokingarea□highchair(s)□other:_________HowcanIhelpyou?WhatcanIdoforyou?I’dliketo...MayIreserve...?Whichdoyouprefer?Whatkindofroomdoyouwant?Wouldyouliketo...?Post-listeningSomeformalandpoliteexpressionsusedintelephoneconversations.No,thankyou.MayIhaveyourname,sir?MayIaskyouhowyouwouldliketopay?Waitjustasecond,please.Make
a
conversation
about
booking
a
table
for
dinner,
using
the
information
on
P29.
Making
reservationsOpening
How
can
I
help
you?I’d
like
to
…date,
time
and
the
number
of
peopleOn
what
date
are
you
…?How
many…
On
….
what
you
preferThere
are
two
…Which
do
you
prefer?Would
you
like
to…Doyouhaveanyotherspecialrequests?I’d
like
to
take
….
No,
thank
you.
Other
informationWhat’s
you
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