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6UnitSale‘Buyone,getonefree.’s6UnitSale‘Buyone,getonef1

TheCainsisterssalesteamsalesmeetings

Heidi,asalesmanagerSalesTheCainsisterssalesteam2

Languagepoints243133635Vocabulary

1:BuyingandsellingListening:SellingReading:Thirstyforsuccess?Languagefocus1:Pastsimple

Skills:PresentingaproductCasestudy:Link-upLtdLanguagefocus2:Pasttimereferences

837Vocabulary

2:BuyingandsellingLanguagepoints243133635Voca3

6.1

listentothethreepeopletalkingabouttheproductstheybuyandwhentheybuythem.Completethechart.Youaregoingtolistentwice.

StartingupASpeakerProductPlaceHowoften1mailorder2online/internet3everyyearfoodeverythreemonthsonceaweekelectricalgoodsdepartmentstoresclothes6.1listentothethreepeopl4

KoreantraditionclothesstoreHugoBossclothesshopKoreantraditionclothessto5

MeatMarketOnsiteConveneStore

FastFoodFranchiseCafeMeatMarketOnsiteConvene6

Myfavoriteelectricalshop

Exteriorelectricalshop

Myfavoriteelectricalshop7

BWheredoyoubuytheproductsinExerciseA?Howoftendoyoubuythem?Usethewordsfromthebox.usuallyonceaweekattheweekendsometimeseverydayseldomrarelyoftenneverIbuyclothesinhighstreetstores.Iusuallybuythem

everymonth.Ibuyfoodinthesupermarket.Ioftenbuythemeveryday.Ibuyelectricalgoods

intheelectricalshop.Iusuallybuythemattheweekend.BWheredoyoubuytheproduc8

CWorkinpairs.Choosetwootherproductsyoubuy.Talkaboutwhereandhowoftendoyoubuythem.bicyclesSportscartoysCDsSelf-helpbookswatchescameracupluggagecomputerpenTelephoneCWorkinpairs.Choosetwoo9

Vocabulary1AReadtheDelfossalesleaflet.Findexpressionswhichmeanthefollowing:Therearesomegoodoffers.Thebuyerpaysonlyasmallamountofmoneyatthebeginning.Thebuyerpayssomemoneyeveryfourweeksforayear.Thereisnocostfortransportingthegoodstothebuyer.Itdoesn’tcostextratopayover12months.GreatdealsLowdepositMonthlypaymentsFreedeliveryInterest-freecreditVocabulary1AReadtheDelfos10

BReadthesentence.Doesabuyerorasellersaythem?WriteBorSineachbox.weoffergreatdeals.I’dliketoplaceanorder.Doyougiveaguarantee?I’dliketocompareprices.Arethegoodsinstock?Canyoupayadeposit?Wealwaysdeliverontime.CanImakemonthlypayments?SSSBBBBBBReadthesentence.Doesab11

C6.2Listentoaconversationbetweenabuyerandaseller.Underlinethecorrectanswers.WhichmodeldoesKarlwant?Howlongistheguarantee?Howmuchdepositisneededforlargeorders?Whatdoesthesellersayisalargerorder?Doestheselleralwayshavegoodsinstock?PS7/TX73years/2years15%/10%Over50units/Over25unitsYes/NoC6.2Listentoaconversatio12

ReadingBeforeyoureadthead,matchthesewordstotheirmeanings.AAmbitiousEnergeticenthusiasticactiveandabletoworkhardshowingalotofexcitementandinteresthavingastrongdesiretobesuccessfulBReadtheadquickly.Answerthesequestions.WhatsalaryisIBIoffering?DoesIBIprovideacompanycar?DoesIBIprovideacompanypension?Howcanyougetmoreinformation?YesYesTelephoneMelissaDavison0208320162130,000£

ReadingBeforeyoureadthea13

IBITHIRSTYFORSUCCESS?SALESREPRESENTIVE,IBILondonandsoutheastEngland£30,000+CAR+BENEFITSWearealargesoftdrinkscompanybasedinLondon.Lastyearweincreasedoursalesby15%andlaunchedseveralnewproducts.Atpresentweareexpandingoursalesforce,creatingopportunitiesthroughoutthecountryforexperiencedsalesrepresentatives.Oursalesrepresentativesmanagertheirownareasandhelpcustomerstopromoteourbrands.Theyshowcustomershowtoincreasesales.Theyadvisecustomersonequipment,advertisingandspecialpromotions.IBITHIRSTYFORSUCCESS?Londo14

Ifyouare:ambitiousenergeticenthusiasticandyouhave:CustomerserviceorsalesexperienceGoodcommunicationAcleandrivinglicenseWewouldliketomeetyou.Weoftenanexcellentsalary,anincentiveschemeandacompanypension.FormoreinformationtelephoneMelissaDavison02083201621Ifyouare:15

CNowreadtheadcarefully.Makeeachstatementtrueor

false.IBIsellssoftdrinks.LastyearIBIincreasedprofitsby15%.LastyearIBIintroducednewproducts.IBIisincreasingthenumberofpeopleinitssalesteam.IBIislookingforambitiouspeoplewithnosalesexperience.IBIwantsitsrepresentativestogiveadvicetocustomers.truetruetruetruefalsefalseCNowreadtheadcarefully.16

EMatchawordontheleftwithawordontherighttomakewordpartnershipsfromthead.IncreaseLaunchSalesCustomerIncentivecompanyProductsForceSchemePensionSalesserviceDwhatisimportantwhenworkingasasalesrepresentatives?

ConfidenceGoodcommunicationskillsEMatchawordontheleftwi17

FCompletethesesentenceswiththewordpartnershipsfromExerciseE.Retiredemployeesoftengeta(n)………….Promoteyourproductswellandyouwill………Peopleworkharderwhentheyreceivemoneyfroma(n)………….Answeringthetelephonequicklyisanexampleofgood……………..Whenacompanyexpands,itmayneedtoneedtoincreaseits….Competitivecompaniesmust…………..new…………..fromtimetotime.companypensionincreasesalesincreasesalescustomerservicesalesforcelaunchproductsFCompletethesesentenceswi18

Languagefocus1Weusethepastsimpletotalkaboutcompletedactionsinthepast.Lastyearweincreasedoursalesby15%.Weusuallyfromthepastsimplebyadding-dor–edtotheverb.Increase-increasedlaunch-launchedexport-exportedAbout150irregularverbsfromthepastsimpledifferently.Cost-costbe-was-weregrow-grewSpend-spentgive-gavego–wentForalistofthemostcommonirregularverbs:Buy-boughtcost-costknow-knewmake-madeMeet-metput-putsend-sentwrite-wroteLanguagefocus1Weusethep19

Completethesalesreport.Usethepastsimpleoftheverbsinbrackets.Reportonsalessaletrip-ChinaLastDecemberI…………..(visit)ourmajorcustomersfrombigdepartmentstoresinchina.On5thDecemberI…………(meet)MsCheninshanghai.We………..(send)her200brochuresinJune.On6thDecemberI…………(make)apresentationtoMsChen’ssalesstaffonourproductsand…………..(advise)themhowtodisplaythem.ThefollowingdayI………….(go)toBeijing,andouragent…(introduce)metoMsHan,thechiefbuyerofanewdepartmentstoreinthecapital.She……….(ask)metosendher500brochures.I………hersomesamplesofourproducts.I………(fly)backtoheadofficeinpairstothe9th.visitedmetsendmadeadvisedwentintroducedaskedgaveflewCompletethesalesreport.U20

VocabularyAPutthewordsformtheboxintothecorrectplaceintheDartleaflet.threediscountsavefreelimitedDartCarHireSpecialSummerPromotion……………..upto50%onselectedmodels……………..daysforthepriceoftwo……………..insuranceandunlimitedmileageExtra10%…………..untiltheendofJuneFora…………..periodonlySaveThreeFreediscountlimitedVocabularyAPutthewordsfor21

BMarkthesesentenceabouttheDartleaflettrueorfalse.Thebuyercangetsomedealsforhalfprice.Thebuyercanget33%moretimeforthesameprice.Thereisanextracostforinsurance.Thepriceischeaperifthebuyerisquick.Theofferisonlyforashorttime.truetruefalsetruetrueBMarkthesesentenceaboutt22

A6.3KevinWarrenisVicePresident,SalesandMarketing,ofCoca-CocaEnterprisesintheUK.Heisgivingsomeadvicetosalespeople.listentothefirstpartandcompletetheadvice.

Firstly,makesureyou……thesalescall.Secondly,beclearwhatyour….are.Thirdly,………………morethanyou………………Finally,aftermakingyoursale,………..……asquicklyaspossible.ListeningprepareforobjectiveslistentalkleaveA6.3KevinWarrenisVicePr23

B6.4Listentothesecondpartandanswerthesequestions.WhatmistakedoesKevinmention?Whatarethethreegoodthingsaboutworkinginsales?Whatarethetwobadthingsaboutworkinginsales?Somesalespeoplethinktheyknowwhatthecustomerwantsbuttheyarewrong.Theyshouldaskquestionstofindout.Yougetoutoftheoffice,makeyourowndecisionsandmeetlotsofdifferentpeople.Itcanbelonely,andsalespeopleareoftenthefirsttolosetheirjobsifjobsifbusinessisbad.B6.4Listentothesecondp24

Languagefocus2Underlinethecorrectwordstocompletethisarticle.AProfileMiguelPerezstudiedbusinessatSantiagodeCompostelaUniversityinSpainin/from1995to1998.During/Atthesummerholidays,heworkedpart-timeasasalesmanforLevi’s.Aftergraduatingin/onJuly1998,hewantedtocontinueinsales,soheworkedfor/atayearinthesalesdepartmentofhisfamily‘scompany.HedecidedtoimprovehisbusinessEnglish.In/AtSeptember1999,hewenttoLondontostudyforaDiplomainbusinesswithEnglish.During/Forthatyear,heworkedpar-timeforthestudents’Union.In/ForJuly2000,hebeganlookingforasalesjob.Sixmonthslater,hegotapermanentpositioninashippingcompany.However,ayearsince/ago,hechangedhisjobandjoinedFutureFinancialService.Henowworksinthesalesdepartment.Next/Lastmonthhewasvotedsalespersonoftheyear.Languagefocus2Underlineth25

BWriteanarticleaboutKevinWarren’scareerliketheoneabutMiguelPerez.BWriteanarticleaboutKevi26

Skills6.5atatradefair,adepartmentstorebuyertalkstoasalespersonaboutmicrowaveovens.Listenandcompletethechart.AModel:……………..Targetmarket:peoplewith………….kitchensColors:black,…………..,blue,……………..Featu

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