版权说明:本文档由用户提供并上传,收益归属内容提供方,若内容存在侵权,请进行举报或认领
文档简介
湖南省永州市大界中学高三英语期末试题含解析一、选择题1.Thefact_____shehasn’tknowntheresultoftheexaminationisagreatsurprisetome.A.which
B.that
C.what
D.when参考答案:B2.Hissisterlefthomein2008,and_____since.A.hasnotbeenheardof
B.hadnotbeenheardofC.hadnotheardof
D.hasnotheardof参考答案:A3.Successisnotfinal,andfailureisnotdeadly.Itis,youknow,thecouragetocontinue______countsinlifeA.that
B.which
C.where
D.when参考答案:A【知识点】考查强调句型的用法。句意:成功不是最终目的,失败也不是致命的。你知道,是继续下去的勇气在生活中才最重要。Youknow为插入语,做题时可删除,以免影响思考。Itisthecouragetocontinuethatcountsinlife为强调句型,强调的是句子的主语thecouragetocontinue。故选A。4.Everystudentaswellasteacherswho__tovisitthemuseum___askedtobeattheschoolgateontime.A.is,is
B.are,
are
C.is,are
D.are,is参考答案:D略5.Tomwokeuptofindhimselfrobbedbysomeone,only_______himthreebrokenglasses.A.toleave
B.leaving
C.left
D.havingleft参考答案:B6.It'sstandardpracticeforacompanylikethisone_____asecurityofficer.A.employed B.beingemployed C.toemploy D.employs参考答案:
C7.—Doyouhavemoneywithyou?Ineedsomebadly.—Sorry,but________atall.A.no
B.nothing
C.none
D.little参考答案:C
8.—Areyoustillverybusy?—Yes,I
thereportforthemanageranditwon’ttakelong.A.havejustfinished
B.amjustfinishingC.hadjustfinished
D.amjustgoingtofinish参考答案:B略9.—Areyougoingtoourpartythisweekend,Emma?—______.Imightbeawayonbusinessthen.A.That’ssettled
B.Withpleasure
C.Thatdepends
D.Uptoyou参考答案:C10.Theproblemissodifficultthatit
untilweworkhardatit.
A.issolved
B.isnotsolved
C.willbesolved
D.willnotbesolved参考答案:D23.JeremyLinhasscored166pointsinsevengamesandhisfameissweepingtheUS,whichmeansthathiscareerhas______.A.paidoff
B.takenoff
C.putoff
D.calloff参考答案:B略12.Itissaidthatwalkingisoneofthebestwaysforapersonto________healthy.A.reserve
B.preserve
C.stay
D.obtain参考答案:C略13.—Whatdoyouthinkwecandoforouragedparents?—You_____
doanythingexcepttobewiththemandbeyourself.A.don’thaveto
B.oughtn’tto
C.mustn’t
D.can’t参考答案:25.A
don’thaveto意为“不必”。根据所提供的情景excepttobewiththemandbeyourself可判断出除了和他们在一起不必做其他任何事。oughtn’tto意为“不应该”;mustn’t意为“不准,禁止”;can’t意为“不能够,不可能”。略14.Takethisboxand_____youcanfindenoughspace.
A.putitwhich
B.putitwhichplace
C.putitwherever
D.putitinwhere参考答案:C略15.---Johnsonwastakenawaybypoliceyesterday.
---Sure.Itissaidthathewas____ofatheft.
A.charged
B.suspected
C.innocent
D.guilt参考答案:B16.“Theinterest________bedividedintofourparts,accordingtothecontractbetweenthetwosides,”declaredthejudge.A.may
B.should
C.can
D.shall参考答案:D略17.-Haveyougotanyparticularplansforthecomingwintervacation?
-Yes,_
,I'mgoingtovisitmygrandparents.
A.ifnecessary B.ifso C.ifever
D.ifpossible参考答案:D二、新的题型18.Nomatterwhattypeofbusinessyourun,ithastodealwiththingsthatgowrongfromyourcustomer’spointofview.Complaintscanbeagreatsourceofinformationfororganizationstomakecorrectionsaswellasfurtherimprovements.__36__.▲Youshouldlistenactivelytowhatthecustomerhastosaybymaintainingcomfortableeyecontact.__37__.▲__38__.It’simportantforyoutoknowthatyourapologymustappearsinceretothecustomer,andnotanemptyexcuse.Andalsoyoushouldshowthecustomeryou’veacceptedtheresponsibilityandprovidehimwithchoicesorassurethecustomeryou’lldosomethingabouthiscomplaint.▲Talkwiththeclientanddiscoverthebestmeanstoresolvehisproblem.__39__Inthiscaseit’simportanttoletyourcustomerknowanestimation(估计)ofhowlongitwilltaketotakeactiononhiscomplaint.▲Asimple“thankyou”isonewaytoletthecustomerknowyouappreciatethetimeandeffortthey’vetakentoinformyouaboutaproblemwithyourcompany’sserviceorproductthatyouneedtoknowabout.▲Createaprocedureforrecordingdifferenttypesofcustomercomplaints.__40__.A.Listentoyourcustomer’scomplaintsandyoucanimproveyourservice.B.Therewillbetimeswhenyou’llbeunabletoresolvetheissueimmediately.C.Whenreceivingacomplaint,youshouldapologizeforthefailurethecustomerhasidentified.D.Theyareavaluablesourceofinformationtodeterminevariousrootcausesthatneedtobeaddressedwithinyourcompany.E.Soit’simportanttolearntodealwithcustomercomplaintsefficiently.F.Don’tfeelashamedofthefailureinyourserviceorproducts.G.Youshouldalsoshowyourcustomerthatyoudounderstandhimbygivingfullattention.参考答案:36.E
37.G
38.C
39.B
40.D文章是关于顾客投诉的。无论经营哪一行业,都需要处理顾客遇到的问题。消费者的投诉往往会反映出许多问题,因此,有效地处理投诉很重要。36.E.考查信息提取题。根据题干前后与E一致的关键词:dealwith,complaints,efficiently,improvement等判断选E。37.G。考查信息提取题。根据题干前后与G一致的关键词:listen,customers,contact,attention等判断选G。38.C。考查信息提取题。根据题干前后与C一致的关键词:apologize,apology,customer等判断选C。39.B.考查信息提取题。根据题干前后与B一致的关键词:toresolvetheissue/problem等判断选B。40.D。考查信息提取题。根据题干前后与D一致的关键词:various,different,procedure,rootcauses等判断选D。三、阅读理解19.CenterStageCenterStageisamusicanddramagroupforages12—16.OuraimistobuildconfidenceThroughmovementandmusic.A11agesworktogethertoperformattheendofeachtermforfamiliesandfriends.Workingwithourbodiesandviceshelpsdevelopawarenessofourselves,physicalandemotionalintelligenceandbuildsconfidenceinourrelationshipswithothers.Havingfun,learningnewskills,meetingfriends—thatis
CenterStage.Forfurtherinformationpleasecontact01454851938orseeourwebsiteatwww.centerstagebristol.co.uk.TheTherapySpace“Inattentive.”“Poorhandwriting.”“Lazy.”“Can’tsitstill”.“Dull.”Someofthesetermsmaybehowyourparentsandteachersorotherpeopleviewyou.Youmaywonderwhyyouseemslowatschoo1andhavedifficultywithorganization,handwriting,sittingstillandconcentrating.TheTherapy
Space
can
help
you
understand
yourselffrom
a
new
angle.We
help
youunderstandanddealwiththerootcausesbehindyourbehaviors.AtTheTherapySpaceinSouthBristolthespecialistwillassessandtreatyouinafantastic,fun—filledenvironment.Teensbegtoreturntoschools!Parentshavetoldusitisthebestpresenttheyhavegiventotheirchildandthemselves.“Wehaveseensuchadifferencesincecomingtoseeyou,andschoolisnowbeingmuchmoreunderstandingafterreadingyourveryhelpfulreport.Wecan’tthankyonenough.”CallLinda&Annieforfriendlyadviceontelephone:01179079189.TheActionCenterskiraceteamislookingformorekeenandenthusiasticandexperiencedskierstojointheirteam.Havingthreehighlyexperiencedcoachestodevelopthepotentialofmembersoftheteam,wearecurrently
lookingintoarrangingracesagainstotherraceteams.WhoeverwantstojoinusmustbeabletoskitoanintermediatelevelandknowhowtohavefunWhileskiing.TheCenterissituatedinChurchillA38southofBristolAirport.Contact01934852335
49.Whatthethreeadshaveincommonisthat_____.A.peoplecancallthemiftheywantmoreinformation.B.alltheadsoffertheirphonenumbersandwebsitestore
温馨提示
- 1. 本站所有资源如无特殊说明,都需要本地电脑安装OFFICE2007和PDF阅读器。图纸软件为CAD,CAXA,PROE,UG,SolidWorks等.压缩文件请下载最新的WinRAR软件解压。
- 2. 本站的文档不包含任何第三方提供的附件图纸等,如果需要附件,请联系上传者。文件的所有权益归上传用户所有。
- 3. 本站RAR压缩包中若带图纸,网页内容里面会有图纸预览,若没有图纸预览就没有图纸。
- 4. 未经权益所有人同意不得将文件中的内容挪作商业或盈利用途。
- 5. 人人文库网仅提供信息存储空间,仅对用户上传内容的表现方式做保护处理,对用户上传分享的文档内容本身不做任何修改或编辑,并不能对任何下载内容负责。
- 6. 下载文件中如有侵权或不适当内容,请与我们联系,我们立即纠正。
- 7. 本站不保证下载资源的准确性、安全性和完整性, 同时也不承担用户因使用这些下载资源对自己和他人造成任何形式的伤害或损失。
最新文档
- 共享经济模式创新研究论文
- 2026广西钦州市县级政府统计机构招聘统计协管员(协统员)18人模拟试卷【培优B卷】附答案详解
- 2026四川内江市隆昌市委老干部局招聘1人备考题库附完整答案详解【名师系列】
- 2026广东湛江市廉江市第十批兜底安置类公益性岗位招聘7人备考题库【考试直接用】附答案详解
- 2026广东广州美术学院F202653实验雕塑工作室专任教师招聘模拟试卷含答案详解【完整版】
- 2026福建三明医学科技职业学院公开招聘助理岗位工作人员的(二)模拟试卷含答案详解(A卷)
- 2026广东云浮市高校毕业生基层公共就业创业服务岗位招募40人考前冲刺试卷附参考答案详解【能力提升】
- 2026四川凉山州妇幼保健院医务社会工作服务岗招聘1人笔试题库及参考答案详解【培优B卷】
- 2026山东德州市德城区教育系统引进专业人才20人考前冲刺密卷完整参考答案详解
- 2026广东吴川市消防安全委员会办公室招聘乡镇专职消防员9人的模拟试卷附答案详解(预热题)
- 2026年重庆市“五方面人员”选拔乡镇领导班子考试历年参考题库(含完整答案)
- 家政保姆入户服务标准化礼仪规范
- 2026秋新教科版科学五年级上册教学课件:第四单元 第5课 岩石的类别与变化 有2个微课视频
- 2026年浙江基层法律服务工作者执业核准考试试题及答案
- 2026年幼儿园课程故事培训会
- 2025年全国检察官遴选考试真题及参考答案
- 2026年中国石油辽阳石化分公司校园招聘笔试参考试题及答案解析
- 2026年新水利安全员b证考试试题及答案
- 二年级上册数学【应用题乘法】80题(含答案)
- 2026年全国中考语文试题汇编-议论文阅读及答案
- 冶金安全评价标准考试试题及答案
评论
0/150
提交评论