版权说明:本文档由用户提供并上传,收益归属内容提供方,若内容存在侵权,请进行举报或认领
文档简介
湖南省永州市大界中学高三英语期末试题含解析一、选择题1.Thefact_____shehasn’tknowntheresultoftheexaminationisagreatsurprisetome.A.which
B.that
C.what
D.when参考答案:B2.Hissisterlefthomein2008,and_____since.A.hasnotbeenheardof
B.hadnotbeenheardofC.hadnotheardof
D.hasnotheardof参考答案:A3.Successisnotfinal,andfailureisnotdeadly.Itis,youknow,thecouragetocontinue______countsinlifeA.that
B.which
C.where
D.when参考答案:A【知识点】考查强调句型的用法。句意:成功不是最终目的,失败也不是致命的。你知道,是继续下去的勇气在生活中才最重要。Youknow为插入语,做题时可删除,以免影响思考。Itisthecouragetocontinuethatcountsinlife为强调句型,强调的是句子的主语thecouragetocontinue。故选A。4.Everystudentaswellasteacherswho__tovisitthemuseum___askedtobeattheschoolgateontime.A.is,is
B.are,
are
C.is,are
D.are,is参考答案:D略5.Tomwokeuptofindhimselfrobbedbysomeone,only_______himthreebrokenglasses.A.toleave
B.leaving
C.left
D.havingleft参考答案:B6.It'sstandardpracticeforacompanylikethisone_____asecurityofficer.A.employed B.beingemployed C.toemploy D.employs参考答案:
C7.—Doyouhavemoneywithyou?Ineedsomebadly.—Sorry,but________atall.A.no
B.nothing
C.none
D.little参考答案:C
8.—Areyoustillverybusy?—Yes,I
thereportforthemanageranditwon’ttakelong.A.havejustfinished
B.amjustfinishingC.hadjustfinished
D.amjustgoingtofinish参考答案:B略9.—Areyougoingtoourpartythisweekend,Emma?—______.Imightbeawayonbusinessthen.A.That’ssettled
B.Withpleasure
C.Thatdepends
D.Uptoyou参考答案:C10.Theproblemissodifficultthatit
untilweworkhardatit.
A.issolved
B.isnotsolved
C.willbesolved
D.willnotbesolved参考答案:D23.JeremyLinhasscored166pointsinsevengamesandhisfameissweepingtheUS,whichmeansthathiscareerhas______.A.paidoff
B.takenoff
C.putoff
D.calloff参考答案:B略12.Itissaidthatwalkingisoneofthebestwaysforapersonto________healthy.A.reserve
B.preserve
C.stay
D.obtain参考答案:C略13.—Whatdoyouthinkwecandoforouragedparents?—You_____
doanythingexcepttobewiththemandbeyourself.A.don’thaveto
B.oughtn’tto
C.mustn’t
D.can’t参考答案:25.A
don’thaveto意为“不必”。根据所提供的情景excepttobewiththemandbeyourself可判断出除了和他们在一起不必做其他任何事。oughtn’tto意为“不应该”;mustn’t意为“不准,禁止”;can’t意为“不能够,不可能”。略14.Takethisboxand_____youcanfindenoughspace.
A.putitwhich
B.putitwhichplace
C.putitwherever
D.putitinwhere参考答案:C略15.---Johnsonwastakenawaybypoliceyesterday.
---Sure.Itissaidthathewas____ofatheft.
A.charged
B.suspected
C.innocent
D.guilt参考答案:B16.“Theinterest________bedividedintofourparts,accordingtothecontractbetweenthetwosides,”declaredthejudge.A.may
B.should
C.can
D.shall参考答案:D略17.-Haveyougotanyparticularplansforthecomingwintervacation?
-Yes,_
,I'mgoingtovisitmygrandparents.
A.ifnecessary B.ifso C.ifever
D.ifpossible参考答案:D二、新的题型18.Nomatterwhattypeofbusinessyourun,ithastodealwiththingsthatgowrongfromyourcustomer’spointofview.Complaintscanbeagreatsourceofinformationfororganizationstomakecorrectionsaswellasfurtherimprovements.__36__.▲Youshouldlistenactivelytowhatthecustomerhastosaybymaintainingcomfortableeyecontact.__37__.▲__38__.It’simportantforyoutoknowthatyourapologymustappearsinceretothecustomer,andnotanemptyexcuse.Andalsoyoushouldshowthecustomeryou’veacceptedtheresponsibilityandprovidehimwithchoicesorassurethecustomeryou’lldosomethingabouthiscomplaint.▲Talkwiththeclientanddiscoverthebestmeanstoresolvehisproblem.__39__Inthiscaseit’simportanttoletyourcustomerknowanestimation(估计)ofhowlongitwilltaketotakeactiononhiscomplaint.▲Asimple“thankyou”isonewaytoletthecustomerknowyouappreciatethetimeandeffortthey’vetakentoinformyouaboutaproblemwithyourcompany’sserviceorproductthatyouneedtoknowabout.▲Createaprocedureforrecordingdifferenttypesofcustomercomplaints.__40__.A.Listentoyourcustomer’scomplaintsandyoucanimproveyourservice.B.Therewillbetimeswhenyou’llbeunabletoresolvetheissueimmediately.C.Whenreceivingacomplaint,youshouldapologizeforthefailurethecustomerhasidentified.D.Theyareavaluablesourceofinformationtodeterminevariousrootcausesthatneedtobeaddressedwithinyourcompany.E.Soit’simportanttolearntodealwithcustomercomplaintsefficiently.F.Don’tfeelashamedofthefailureinyourserviceorproducts.G.Youshouldalsoshowyourcustomerthatyoudounderstandhimbygivingfullattention.参考答案:36.E
37.G
38.C
39.B
40.D文章是关于顾客投诉的。无论经营哪一行业,都需要处理顾客遇到的问题。消费者的投诉往往会反映出许多问题,因此,有效地处理投诉很重要。36.E.考查信息提取题。根据题干前后与E一致的关键词:dealwith,complaints,efficiently,improvement等判断选E。37.G。考查信息提取题。根据题干前后与G一致的关键词:listen,customers,contact,attention等判断选G。38.C。考查信息提取题。根据题干前后与C一致的关键词:apologize,apology,customer等判断选C。39.B.考查信息提取题。根据题干前后与B一致的关键词:toresolvetheissue/problem等判断选B。40.D。考查信息提取题。根据题干前后与D一致的关键词:various,different,procedure,rootcauses等判断选D。三、阅读理解19.CenterStageCenterStageisamusicanddramagroupforages12—16.OuraimistobuildconfidenceThroughmovementandmusic.A11agesworktogethertoperformattheendofeachtermforfamiliesandfriends.Workingwithourbodiesandviceshelpsdevelopawarenessofourselves,physicalandemotionalintelligenceandbuildsconfidenceinourrelationshipswithothers.Havingfun,learningnewskills,meetingfriends—thatis
CenterStage.Forfurtherinformationpleasecontact01454851938orseeourwebsiteatwww.centerstagebristol.co.uk.TheTherapySpace“Inattentive.”“Poorhandwriting.”“Lazy.”“Can’tsitstill”.“Dull.”Someofthesetermsmaybehowyourparentsandteachersorotherpeopleviewyou.Youmaywonderwhyyouseemslowatschoo1andhavedifficultywithorganization,handwriting,sittingstillandconcentrating.TheTherapy
Space
can
help
you
understand
yourselffrom
a
new
angle.We
help
youunderstandanddealwiththerootcausesbehindyourbehaviors.AtTheTherapySpaceinSouthBristolthespecialistwillassessandtreatyouinafantastic,fun—filledenvironment.Teensbegtoreturntoschools!Parentshavetoldusitisthebestpresenttheyhavegiventotheirchildandthemselves.“Wehaveseensuchadifferencesincecomingtoseeyou,andschoolisnowbeingmuchmoreunderstandingafterreadingyourveryhelpfulreport.Wecan’tthankyonenough.”CallLinda&Annieforfriendlyadviceontelephone:01179079189.TheActionCenterskiraceteamislookingformorekeenandenthusiasticandexperiencedskierstojointheirteam.Havingthreehighlyexperiencedcoachestodevelopthepotentialofmembersoftheteam,wearecurrently
lookingintoarrangingracesagainstotherraceteams.WhoeverwantstojoinusmustbeabletoskitoanintermediatelevelandknowhowtohavefunWhileskiing.TheCenterissituatedinChurchillA38southofBristolAirport.Contact01934852335
49.Whatthethreeadshaveincommonisthat_____.A.peoplecancallthemiftheywantmoreinformation.B.alltheadsoffertheirphonenumbersandwebsitestore
温馨提示
- 1. 本站所有资源如无特殊说明,都需要本地电脑安装OFFICE2007和PDF阅读器。图纸软件为CAD,CAXA,PROE,UG,SolidWorks等.压缩文件请下载最新的WinRAR软件解压。
- 2. 本站的文档不包含任何第三方提供的附件图纸等,如果需要附件,请联系上传者。文件的所有权益归上传用户所有。
- 3. 本站RAR压缩包中若带图纸,网页内容里面会有图纸预览,若没有图纸预览就没有图纸。
- 4. 未经权益所有人同意不得将文件中的内容挪作商业或盈利用途。
- 5. 人人文库网仅提供信息存储空间,仅对用户上传内容的表现方式做保护处理,对用户上传分享的文档内容本身不做任何修改或编辑,并不能对任何下载内容负责。
- 6. 下载文件中如有侵权或不适当内容,请与我们联系,我们立即纠正。
- 7. 本站不保证下载资源的准确性、安全性和完整性, 同时也不承担用户因使用这些下载资源对自己和他人造成任何形式的伤害或损失。
最新文档
- 2023-2024学年湖北省襄阳第四中学高三下第一次测试数学试题含解析
- 广西南宁八中2023-2024学年高三压轴卷数学试卷含解析
- 湖南省益阳六中2023-2024学年高考适应性考试数学试卷含解析
- 2024年七年级下册数学80实际问题与二元一次方程组(二)(提高)巩固练习含答案
- 广东省湛江市徐闻县2024年中考化学模拟试题含解析
- 2024届江西省高安市高安二中学中考化学押题试卷含解析
- 山东省菏泽单县北城三中2024届中考猜题化学试卷含解析
- 2024届山东省临沂市沂南县重点达标名校十校联考最后化学试题含解析
- 黑龙江省大庆市肇源市级名校2024年中考化学适应性模拟试题含解析
- 黑龙江大庆第十四中学2024届中考三模化学试题含解析
- 2024届天一大联考高三阶段性测试(八)作文“独清独醒与与世推移”讲评课件
- MOOC 大地测量学基础-南京信息工程大学 中国大学慕课答案
- 概率论与数理统计10大案例
- 变电站监控软件设计毕业论文
- 贵州凯里市丶黎平县丶施秉县房地产市场调查报告
- 最优化理论与算法完整版.ppt
- 汽车维修价格表
- 二次供水设施卫生规范GB17051-1997
- 中药知识文库:猫儿屎
- 《汉服分类之深衣》PPT课件.ppt
- 机械使用台班记录表.xls
评论
0/150
提交评论