深圳威尼斯皇冠假日酒店管理培训生项目课件

深圳威尼斯皇冠假日酒店管理培训生项目2024/5/12深圳威尼斯皇冠假日酒店管理培训生项目Whyisit?Thepositionexiststointroducethetraineetoallaspectsofhoteloperationsandinparticular,thesystems,proceduresandphilosophiesoftheIntercontinentalHotelsGroup.TheTraineeshipalsoincludesstructuredsupervisoryexperience,whichexposesthetraineetotheskillsofpeoplemanagementandformsthebasisforfurtherdevelopment.Theaimisto

developmanagersofthefutureforyourhotel.深圳威尼斯皇冠假日酒店管理培训生项目Tobuildatalentpoolandbenchstrengthformiddlemanagersin2to3yearstimelineTobuildemployerbrandasknownforcompanywhoinvestsongrowingpeopleandhighpotentialmanagement

ObjectiveofCPSZManagementTraineeProgram深圳威尼斯皇冠假日酒店管理培训生项目HowitWorks–Program

Framework

On-the-JobTrainingTraining&Development

PerformanceManagementSuccessionPlanningRecruitment18monthsprogram,indifferentfunctionsincludingHR,FO,HSKP,S&M,F&B,Fin(SampleprograminToolkit)RecruitasLevel8(Serviceassociates/Supervisor)accordingtothecandidate’sexperienceandbackground1-2levelsupuponsuccessfulcompletionoftheprogramdependingonperformance(Performancemanagementandsuccessionplanning)Currentsystemintegration-OnBoarding,Training&Development,PerformanceManagement,SuccessionPlanningSpecializedProcessinareaslikerecruitment,orientation,on-jobtraining

Orientation深圳威尼斯皇冠假日酒店管理培训生项目Orientation

On-the-JobTrainingTraining&Development

PerformanceManagementSuccessionPlanningRecruitmentChineseNationalityArelevantDegree/DiplomainpreferablyHotel,CommerceorBusinessManagementMinimum6monthsexperienceinhospitalityoraserviceindustryenvironmentStrongcustomerserviceorientationEffectivecommunicationskillsConsistentlystrivingtolearnandapplyskillsandknowledgeSelfmotivated,showsinitiativeandflexibilityMobilityEnglishproficiencyExcel/WordoperationRecruitment深圳威尼斯皇冠假日酒店管理培训生项目ManagementTraineeSelectionCriteria1.Competency2.SkillsSet3.Intelligence(capabilitypotential)4.FitCPSZManagementTrainee深圳威尼斯皇冠假日酒店管理培训生项目1stInterview&AssessmentActivities1.Competency2.SkillsSetEnglishTestWindowOperationTest3.Intelligence(capabilitypotential)IQTest4.FitGroupExerciseCPSZManagementTraineeCBIInterviewPresentation深圳威尼斯皇冠假日酒店管理培训生项目InterviewGroupExercisePresentationIQTestTranslation/ComputerTest‘45TeamworkImpact&InfluenceCustomerFocusProblemSolving&DecisionMakingImpact&InfluencePlanning&OrganizingDriveforResultImplementationArithmeticSpatialSkillLogicalShortTermMemoryRoteUtilizationAlgebraicVisualApprehensionGeometricIntuitionComputationalSpeedTeamworkLeading&DevelopingPeopleDriveforResultCustomerFocusUnderstandingOperationOralEnglishEnglishWindowoperationPlanning&OrganizingImplementation‘30‘30‘20‘45ManagementTraineeSelectionProcessDurationAssessmentActivitiesAssessmentAreas深圳威尼斯皇冠假日酒店管理培训生项目

Orientation

On-the-JobTrainingTraining&Development

PerformanceManagementSuccessionPlanningRecruitmentIHGManagementTraineeon-boardingCentralizedOffJobOrientationServiceProgramOn-jobOrientation

Orientation深圳威尼斯皇冠假日酒店管理培训生项目Orientation

On-the-JobTrainingTraining&DevelopmentPerformanceManagementSuccessionPlanningRecruitmentHumanResourcesTraining&DevelopmentFinanceSalesandMarketingFoodandBeverageFrontOfficeHousekeepingOn-the-JobTraining深圳威尼斯皇冠假日酒店管理培训生项目Orientation

On-the-JobTraining

Training&Development

PerformanceManagementSuccessionPlanningRecruitmentManagingTrainingandDevelopmentCraftTrainingCertificateGroupTrainingCertificateSupervisoryLeadershipTotalQualityManagementPerformanceManagementE-CornellCourseOtherfunctionalTraining

Training&Development深圳威尼斯皇冠假日酒店管理培训生项目Orientation

On-the-JobTrainingTraining&Development

PerformanceManagementSuccessionPlanningRecruitmentPerformancePlanningMidYearPerformanceReviewsAnnualPerformanceReviewsPerformanceManagement深圳威尼斯皇冠假日酒店管理培训生项目Orientation

On-the-JobTrainingTraining&Development

PerformanceManagement

SuccessionPlanningRecruitmentConductPerformanceReviewEstablishSuccessionPlanConductTalent