酒店情景英语对话

PARTITHEFRONTOFFICE

INTRODUCTION

Themanager'sRemarks

Theaimofahotelistocreateahomeawayfromhomeforallthetravellingguestswhoneedrest,

foodanddrink.

Thefrontofficeofahotelisnotonlyits“shopwindow“butalsoits"nervecenter”.Thefront

officestaff'sefficiencyandpersonalityareofgreatimportancetoguesfsvacationorbusiness,and

indeed,thehotefsoperationitselfaremadeorruined.

Thefrontofficestaffseemto“doitall”-receivereservations,registerguests,assignrooms,

distributebaggage,storeguests'valuables,provideinfbnnation,delivermailsandmessages,

exchangeforeigncurrencies,checkroomoccupancies,checkguestsoutandsoon.

Inordertofulfilthesetasks,thestaffmusthaveaneatandsmartappearance,goodmanners,

adaptability,knowledgeoflanguagesandaheadforfigures.Themostimportantofallthequalitiesis

areallikingforpeopleandawarmdesiretohelpthem.

Besides,frontdeskstaffshouldencourageandsettletheguests'complaints.Thatwillsoothean

unhappyguestandrevealthehotePsproblemssothattheoperationcanbebettered.

Inshort,allstaffoughttorememberthatthehotelwillenjoygreaterfinancialsuccessonlywith

thegreatersatisfactiontheguestsreceivefromthe“homeawayfromhome^^.

WordList

Remarkn.陈述、言语efficiencyn.效率

Nerven.神经personalityn.个性

Realizationn.实现smarta.活泼的、精明的

Operationn.经营appearancen.外表

Ruinu.崩溃、毁灭goodmanners彬彬有.礼

Reservationn.预订adaptabilityn.适应性

Registeru.登记、注册figuren.数字

Assigns.分配、指定settle也解决、安定

Baggagen.行李complaintn.投诉、抱怨

Distributeu.分发sootheu.安抚

Deliveru.投递、递交revealu.显示

Occupancyn.居住、占用financiala.财政的、财经的

Currencyn.货币satisfactionn.满意

UsefulExpressions

Notonly...butalso...不仅...而且…

toseento似乎，好像...

alikingfbr对……喜爱

Sothat…以便

TocheckSB.Out结某人的帐（以使之可离开旅馆）

inorderto为了……

oughtto应当……

inshort简言之，总而言之

UNIT1

RoomReservations

1-1AlongDistancecallReservation

Scene:HenryBellow(B)andMargaretBellow(M),anAmericancouple,aregoingtospend

theirHolidaysinChina.NowMr.BellowismakingareservationatHaitianHotelin

Shanghaithroughalongdistancecall.

Reservations(R):ShanghaiHaitianHotel.ReservationDesk.CanIhelpyou?

B:TmcallingfromNewYork.Tdliketobookaroominyourhotel.

R:Whatkindofroomwouldyoulike,sir?Wehavesinglerooms,doublerooms,suitesand

DeluxesuitesinJapanese,British,Roman,Frenchandpresidentialstyles.

B:ABritishsuite,please.

R:Wouldyoulikebreakfast?

B:No,thanks.

R:Canyougivemeyournameplease,sir?

B:Bellow.B-E-L-L-O-W.

R:Thankyou,Mr.Bellow.Andyouramvalanddeparturedates?

B:FromMay26thtoMay29th.

R:Verywell,Mr.Bellow.BritishsuitewithoutbreakfastfromMay26thtoMay29th.AmI

Correct,Mr.Bellow?

B:Yes,thankyou.

R:Whattimewillyoubearriving,Mr.Bellow?

B:Around5:00p.m.

R:Allright.You'llbeexpectedtobeherethen.

B:That'sfine.Thankyou,madam.Good-bye.

R:Good-bye.

1-2AGroupReservation

Scene:Thetelephonerings.TheReservations(R)answersthephone.

R:Reservations.MayIhelpyou?

Client(C):Yes.TheAmericanPeople-to-peopleEducationDelegationwillbevisitingShanghai

Attheendofthismonth.Fdliketobook10doubleroomswithtwinbedsforfivedays.

R:Forwhichdates?

C:ForMay23rd,24th,...and27th.

R:Onemomentplease,sir.

(Thereservationscheckthelist.)

Yes,wecanconfirm10roomsfbrfivedays.

C:Thankyou.Isthereaspecialratefbragroupreservation?

R:Yes,thereisa10percentdiscount.

C:Thafsfine.

R:Bytheway,howwilltheybegettingtoShanghai?Willtheybecomingbyair?

C:Yes.

R:Couldyougivemetheflightnumber,please,incasetheplane'slate?

C:Oh,sorry.Idon'tknowtheflightnumber,butrilletyouknowbyphonetomorrow.

R:Thankyou,sir.

C:Oh,yes.Accordingtotheprogram,they'llhaveameetingonthe25th.Haveyougotabig?

Conferencehall?

R:Yes,sir,wehaveaverynicemulti-functionhall,butyou'llhavetospeaktothemanager

Aboutthat.PleaseholdonamomentandI'llseeifIcanputyouthrough.

1-3ALocalCallReservation

Scene:TheReservations(R)answersthephoneassoonasitrings.

R:Reception.Can1helpyou?

Client(C):I'dliketobookasingleroomwithshowerforMr.GeorgeSmith.Heplanstoarrive

Onthe20,hofthismonth.

R:Howlongwillhebestaying?

C:Idon'tknow,butitcouldbeanythingfromseventotend.

R:Thenwecanonlyconfirmaroomfromthe20thtothe27th.Pmafraidwewon'tbeableto

Guaranteehimaroomafterthe27th.Weusuallyhavehighoccupanciesinthepeakseasons.

C:Whatifthereisn'tanyroomthen?

R:Don'tworry,sir.Wecaneitherputhimonawaitinglistorfindhimaroominanearby

Hotel.

C:Fine.Howmuchdoyouchargeforasingleroomwithbreakfast?

R:Foronenight,thehotelcostwouldbe200yuan.Howwillhebepaying,sir?

C:Hiscompanywillcoveralltheexpenses.We'llsendyouacheckrightaway.

R:Thankyou,sir.

C:Thankyou.Good-bye.

WordList

Reservationn.保留、预定chargeu.收费

Suiten.套房reservationistn.预订处值班员

Romana.罗马的deluxen濠华

Presidentiala.总统的listn.表、目录、名单

Clientn.顾客raten.价格等级

Confirmu.进一步确定、证实flightn.飞行、航班

Discountn.折扣conferencen.会议

Programn.议程、节目guaranteeu.保证

Receptionn.接待，欢迎checkn.支票

Expensed花费、经费、费用

UsefulExpressions

tomakeareservation预订

tocheckin登记

bytheway顺便

incase以防（万一），假使

according根据、按照

either...or...或者…或者

rightaway马上、随即

UNIT2

AtthereceptionDesk

2-1AttheEntrance

Scene:AcarpullsupinfrontofHuatianHotelandadoorman(Dm)goesforward

tomeettheguests,openingthedoorofthecarforthem.

Dm:Goodevening,sirandmadam.Welcometoourhotel.

MrBellow(B):Thanks.Goodevening.

Dm:(Openingthetrunkoutthebaggageandlookingatthenameonthebaggagetags)

I'mthedoorman,Mr.Bellow.Soyouhavegotaltogetherfourpiecesofbaggage?

B:Er...Maybefive,Margaret(M)?

Dm:Five?Oh,sorry.Letmehaveacheckagain.

M:Oh,no,Henry.Alwayspoormemory!We'vegotonlyfour.

B:Isee.

(Tothedoorman)Sorry,boy.You'reright.Fourpieces.

Dm:Nevermind,Mr.Bellow.TheReceptionDeckisstraightahead.

Afteryou,please.

B:Yes,thankyou.

2-2TheRegistration

Scene:Mr.Bellow(B)checksinattheReceptionDesk.

Receptionist(R):Goodevening.WhatcanIdoforyou,sir?

B:Ibookedatwin-bedroomwithbaththreeweeksago.

I'mHenryBellow.

R:Justamoment,please,Mr.Bellow.THcheckthearrivallist....Sorrytohavekeptyouwaiting,si匚

Yes,youhavereservedaBritishsuitefromtodaytothe29th.

B:Yes,exactly.

R:CouldIseeyourpassports,please?(Checkingthepassportsandgivingthemback)

Thankyou,sir.Andwouldyoumindfillingintheregistrationform?

B:Tiltakecareofit.(Fillingouttheform)

Hereyouare.Isitallright?

R:Yes,thanks.Howareyougoingtopay,incashorbycreditcard?

B:CouldIpaywithtraveller'schecks?

R:Certainly.Here'sthekeytoRoom908.Pleasekeepit.

Andthebellmanwillshowyouup.

(Abellmancomesover.)

Haveaniceevening,sir.Andenjoyyourstay.

B:Thankyou.

2-3ReceivingaWalk-inGuest

Scene:Agentlemanstepsin,tryingtofindaroomforthenight.

Receptionist(R):Goodafternoon,sir.MayIhelpyou?

Client(C):Yes,please.EvejustarrivedfromHongKong.

Couldyouletmehavearoomforthisevening?

R:Haveyoumadeareservation,sir?

C:Tmafraidnot.

R:Howmanypeopledoyouhave,please?

C:Justone.Tmalone.

R:Justamoment,please.Ihavetocheckifthere'saroomavailable....Oh,sorry,

Sir.Alltheroomsarebookedup.ButIthinkwe'llbeabletoarrangeforaroomaftersix

o'clockthisevening.Ifyouneedaroomrightnow,wouldyoulikemetogetintouchwith

somewhereelseforyou?

C:No,thanks.IshouldsayIprefertostayhere.Afriendofminehighly

recommendedyourhoteltome.I'lljustwaitheretillsix.

R:Youarewelcome,sir.Perhapsyoumightfeelmorecomfortabletorestinour

lobbyafteratiringjourney.Andifyouneedanyhelp,doletusknow.

C:Thankyou.Noproblem.

WordList

Doorman.门卫人员trunkn.行李箱（汽车）

Tagn.标签baggagen.行李

registrationn.登记、注册cashn.现金、现款

receptionistn.接待员creditn.信用贷款

bellmann.应接员availablea.可得至lj的

preferv.喜欢highlyad.高度的

recommendv.推荐、介绍、建议lobbyn.（剧院、旅馆等的）门廊、门厅

tiringa.使疲劳的

UsefulExpressions

topullup（使）停下

tohaveacheck检查、复核

tofillin(out)填写、填好

totakecareof留心

toshowsb.Up领某人上楼

tobebookedup预订完了

togetintouchwith与……取得联系

torecommend...to向…….推荐……

UNIT3

TheBellman

3-1CarryingBaggage

Scene:Thebellman(Bm)doesservicefbrtheBellows.

Bm:Goodevening,madamandsir.Fmthebellman.MrBcllow(B)&.MrsBellow(M),Good

evening.

Bm:Verygladtohaveyouhere.Tilgetthebaggageuptoyourroom.

B&m:Thankyou.

Bm:Letmecarryyourbaggage.Aretheseallyours?

M:Fourpieces,Henry?

B:Yes.(Laughs)

Bm:Allowme,madam.

(Mr.Bellowtriescarryoneofthesuitcasesuptothebaggagecart.)

Bm:Oh,leaveittome,I'lldothatfbryou.

B:Thanks.

Bm:Ifsmypleasure.Thisway,please.

(Theyaregoingtotheelevatorentrance.)

Hereweare.Pleasetakethiselevatortotheninthfloor.Thefloorattendantwillmeetyouatyour

elevatorentrancethereandshowyoutoRoom908.Filtakethebaggageelevatorandgetyour

suitcasesuptotheroom.

B:Verygood.Seeyouthen.

Bm:Seeyou.

3-2IntroducingHotelServices

Scene:TheBellman(Bm)escortsalady(L)tohersuitealongthecorridor.

Bm:Thisway,please.Room308isattheendofthelongcorridor.

L:Oh,marvellous!Thecorridorlookslovely,soquietandwelldecorated!Beautifulindeed!

Bm:I'mgladthatyoulikeit.AndI'msureyouUllikeyourroom.too.Allourroomsarespaciousand

airy.

L:Good.Bytheway,couldyoutellmeaboutyourhotelservices?

Bm:Certainly,madam.Ourhotelisafirst-ratehotelandchosenasthefavouriteplacetostayin

byVIPs,officialguestsandbusinessmenfrommanycountries.Thereareover300rooms

ofinternationalstandard,includingsinglerooms,doubleroomsandsuites.Therearefour

spaciousChineserestaurantsdeluxeWestern-stylerestaurant,largeandsmallbanquethalls

bar,a24-hourcafeandanindoorpatiowithdrinks.

L:Howaboutotherservices?

Bm:Alsoavailableareabeautysalon,abarbershop,asouvenirshop...

L:Haveyougotanindoorswimmingpoolhere?

Bm:Yes,ifsonthefirstfloor.Andwe'vegotabilliardroomandbowlingroomasWell.Theyready

toservetheguestsattheirconvenience.

L:I'dliketohaveabrochureofyourhotel.WherecouldIgetone?

Bm:YoucantakeonefromReceptionDesk.Ifyoudon'tmind,Tilcomeupagainandbringyouone.

L:Oh,good.That'sverykindofyou.

Bm:Notatall.Tmalwaysatyourservice.

Makeuproom

Staff:Goodafternoon,MrsAnderson.CanIcleanyourroomnow?

Guest:Couldyoupleasecomebackagain.I'mtiedupatthemoment.I'vesomevisitors

Staff:Allright,noproblem.Whendoyouneedmetocomeback?

Guest:Howabout6:00.isthatallright?

Staff:Sorry,I'llbeoffthen.Filfinishworkingat5:30.,butdon'tworry.Oneofmy

colleagueswillcome.

Guest:OK

Staff:Bytheway,doyouneedanadapter?

Guest:Yes,Ididaskforone

Staff:Hereyouare.Fvegotitfbryou

Guest:Thankyou

Staff:Notatall.

客人打DND

Guest:Goodafternoon.Smithspeaking

Attendant:Goodafternoonsir.ThisisNicolespeakingfromtheHousekeepingDepartment.

I'mterriblysorrytodisturbyou,butwhencanwecleanyourroom?

Guest:Whydoyouask?Isthereaproblem?

Attendant:Well,yourDNDsignisstillonyourdoor.

Guest:Isit?Fmsorry.Iforgottotakeitofthedoorknob.Youcancomewheneveryou

want.

Attendant:Oh.Thankyouverymuch.

开夜床服务:

Attendant:Goodevening,mayIcomeinfbrturndownservice?

Guest:Yes,comeinplease.

Attendant:IsthereanythingelseIcandofbryou?

Guest:Yes,Iwouldlikeafewmoretowels.

Attendant:Sure.Justamoment.Iwillgoandgetthematonce.

Hereyouare,sir.

Guest:Thankyouverymuch.

Attendant:You'rewelcome.

Guest:Goodnight.

Attendant:Goodnight.

收取客衣:

Attendant:Goodafternoon.Laundryservice.MayIhelpyou?

GuestGoodafternoon.ThisisMr.Morrisspeaking.Ijustchecked-inandI'llhavea

meetinginafewhours,butmysuiteisfolded.CanIhaveitpressed?

AttendantThatisnoproblem,sir.Youneeditwithinafewhours?

GuestWell,rdratherhaveitwithinanhour.

Attendant:OK,butthereisasurchargefroexpressservice.

Guest:Iknow,butthatisfinewithme.Ineedittobepressed

Attendant:Allright.Iwillsendsomeonetopickitupinafewminutes.

Guest:Iwon'tbeinmyroomthenbecauseIhavetoleaverightaway.I'Hputmysuite

on

thedoor

Attendant:Whatisyourroomnumber,sir?

GuestMyroomnumberis318

送回客衣:

Attendant:Goodevening.Laundryoffice.MayIhelpyou?

Guest:Goodevening.ThisisMs.Taylorinroom548.TodayIhadmylaundrydone,

butI

thinkithasnotbeenreturned.

Attendant:Thatisstrange,becausewe'vealreadyreturnedallthelaundry.

Whickitemsdidyouhaveaslaundry?

GuestWell,infactitwasnotlaundry.Ihadtwoslacksandajacketfordrycleaning.

AttendantAha.Didyoucheckyourwardrobe.Becausenormallywehangitbackthere.

Guest:No.Ididnot.Onemoment,I'llcheckit.Theyareback.Sorryfbrbotheringyou.

Attendant:Noproblematall,MsTaylor.Goodnight.

寻找客衣:

Guest:Hello,Madam.They9vejustreturnedmylaundrybutI'mmissingapairofsocks.

Attendant:Oh,I'msorry.Canyoutellmewhatcolouryoursocksare?ThenI'llseeifIcanfind

them.

Guest:Mysocksarebluewithgreen

Attendant:Bluewithgreen.Onemomentplease.

Hello,sir.Ifoundtwopairsofbluewithgreensocks.Bothwithadifferentroomnumber.

Guest:Well,myroomnumberis465.

Attendant:465.Well,thenIhaveyoursocksheretoo.Filsendthemtoyourroomassoonas

possible.

Guest:Thankyouverymuch.

Attendant:You'rewelcome,anddoryagain.

3-3Ticket-bookingService

Scene:AttheBellCaptain'sDisk(BC),theBellowstrytomakeaflightreservation.

BC:Goodmorning.MayIhelpyou?

Mr.Bellow(B):Yes,I'dliketoflytoGuilinonSaturday.Couldyoubookticketsforme?

BC:Youhavetobooktheticketsfivedaysinadvance.

Nowifsthebusyseasonfortravelling,youknow.

Sorrytosayalltheticketsarebookedup.

B:Notickets!Whatluck!ButI...

BC:Iwonderifyou'dconsidergoingtherebytraininstead.Youcanhavetrainticketsandthey're

muchcheaper,actually.

B:Well,itseemswe'llhavetotakethetrain.

BC:Whattimewouldyouliketoleave?

B:Atnoon,ifpossible.

BC:Howmanyticketsdoyouneed?

B:Twosoftberths,please.

BC:[Lookingatthetimetable)

Will2:15beallright?

B:Yes,thatUlbefine.

BC:Justamoment,whileIcallthestation.

...(Afterthecall)

Fmsorry,therearen'tanymoreseatsleftonthe2:15train,butthereisatrainleavingon

Saturdaymorning.That'sNo.79specialexpress.Itwillleaveat7a.m..Whatdoyouthink

ofit,sir?

B:Well,IsupposeI'Hhavetotakethatone.MynameisHenryBellow.Andhere'sthemoney

forbooking.

BC:IwishyouawonderfultriptoGuilin.

B:Thankyou.TheysayGuilinleadstheworldinbeautifulscenery.Totellthetruth,mywife

hasbeendyingtogothere.

Mrs.Bellow(M):{Appearing)andsohaveyou.

Wordlist

Suitcasen.衣箱Supposev.假定、猜想

Cartn.小推车Elevatorn.电梯

Entrancen.入口处Dutyn.责任

Attendantn.侍者、服务员Servicen.服务

Corridorn.走廊、通路Choosev.挑选、选择

Decoratev.装饰Spaciousa.广阔的、宽敞的

Airya.通风的Souvenirn.纪》念品

Favouritea.特别喜爱的Officiala.官方的、公务上的

Standardn.标准、规格Restaurantn.饭店、餐馆

Banquetn.宴会、盛宴Indoora.室内的

Pation.院子（连屋）室外就餐处Salonn.沙龙、美容室

Brochuren.小册子Conveniencen.便利、方便

Considerv.考虑Insteadad.代替

Timetablen.时刻表Tripn.旅程

UsefulExpressions

为……服务，效劳

Todoservicefor

把……留给……

Toleave...to...

陪同……去……

Toescort...to...

在……的尽头

Attheendof

Atone'sconvenience在……方便时

Aswell也

Inadvance预先

Ifpossible如果可能的话

Tothinkof

想到

Totellthetruth

说实话，老实说

Tobedyingtodosth

迫不及待（干某事）

UNIT4

AttheInformationDesk

4-1MailService

Scene:Mr.Bellow(B)isgoingtotheInformationDeskwithaletterinhishand.

Rcceptionist(R):Goodaftrenoon,sir.

B:Goodafternoon.Couldyoupleasemailaletterforme?

R:Yes.Haveyoustuckonthestampsyet?

B:No.Ineedtobuysome.

R:(Lookingattheletter)

IsittoSanFrancisco?

B:Yes.AndI'dliketosenditbyordinaryairmail.

R:(Weighingtheletteronthescales)

Twoyuanandsixtyfen...

B:Overweight?

R:Yes.

R:Two-yuanandsixtyfen.

B:Thankyou.Hereitis.

(Givingthemoney)

R:Hereareyourstamps.Pleasestickthemontogetherwiththeairmailstickeronthefrontofthe

envelope.

B:Allright.Onemorething,IwanttosendatelexandafaxtoNewYork.Canyouarrangeitforme?

R:Oh,yes,sir,Wehavetelexandfaxserviceinourhotel.

Wouldyoupleasegotothebusinesscenter?Youcansendyourtelexandfaxthere.

B:Well,Tilbegoingthere.Thankyouforyourinformation.

R:Youarewelcome.

4-2IntroducingSomeScenicSpots

Scene:TheBellowsplantogoaroundtown.TheReceptionist(R)givesthemsomesuggestions.

R:Goodmorning!

Mr.Bellow(B):Goodmorning!Todaywecanaffordawholedayforsightseeing.Couldyoutellus

someplacesofhistoricalinterestinShanghai?

R:HaveyoueverbeenisShanghaibefore?

B:No,thisisourfirsttriphere.

R:TmverypleasedtosuggestthatyougotovisittheYuYuanGardenandtheJadeBuddhaTemple,

themainattractionsinShanghai.Theyareoftenvisitedbyforeignguests.

Mrs.Bellow(M):Andwhyarethoseplacessopopular?

R:BecausetheyareoftypicalChinesenationalstyle.TheYuYuanGardenisnotonlythepearlof

Shanghai,butalsocalledthe"No.lVistainEastChina”.Youcanseebeautifulpavilions,terraces,

rockeries,ponds,aswellasbuildingsdecoratedwithfinebrickdesignsandwoodcarvings.

B:Good,Filtakesomepictures.Then,howaboutthetemple?

R:TheJadeBuddhaTempleisoneofthemostfamoustemplesinChina.Therearetwowhitejade

statuesofSakyamunibroughtfromBurmamorethanahundredyearsago.

M:Oh,great!WeUIhaveagoodchancetofeastoureyes.

R:Whafsmore,theconstructionoftheGrandHallismagnificent.

B:IthinkI'llenjoythearchitectureofthetemple,too.

M:Bothplacessoundworthvisiting.Henry,lefsgo.

4-3Showingtheway

Scene:TheBellowsareaskingthewayattheReceptionDesk.

Receptionist(R):Goodmorning,sir.

Mr.Bellow(B):Goodmorning.Excuseme,butcouldyoutellmehowtogotothe

FriendshipStore?Ican'tfindtheexactspotonthemap.

R:Yes,ofcourse.OurhotelislocatedonMingYuanRoadinthewesterndistrictofShanghai.Butthe

FriendshipStoreiswithineasyreach.YoucantakeNo.27TrolleyBusandgetoffatSichuan

Road.Goaheadalongtheroadandturnleftatthefirstcrossing.Thengostraightonuntilyoufind

thesecondcrossing.Atthecomerofthestreet,youUlfindahigh-rise.That'stheshop.Mrs.

Bellow(M):Henry,itseemstoocomplicated.We'llgetlost,Fmafraid.Shallwetryanothershop?

B:Whatareyouworryingabout?IwanttobuyaChinese-styledressforyoufbryourbirthday.They

sayforeignersareofferedthebestservicethere,attheFriendshipStore.

M:Then,whynottakeataxi,mydear.

B:Allright,lefsgo.

(TotheReceptionist)Couldyouorderataxicabfbrus?

R:Yes,Tdbegladto.(Callsataxibyphone)

Thecarisexpectedtocomewithinfiveminutes,si匚

Bytheway,theFriendshipStoreisneartheHuangpuRiverandifyoucouldaffordtime,dowalk

alongtheBundandseethebeautifiilsceneryandtheharbor.It'salivewithactivity.

B:Thatsoundslikeaverygoodidea.

R:Andthere'stheOldMen'sJazzBandatthePeaceHotelCaffe.It'swell-knownevenabroadand

muchappreciatedbyforeignguests.Ifyouarcinterestedinthat,youmightgothereandhaveacup

ofcoffee.

M:Wonderful!Thankyouforyournicesuggestions.

R:It'smypleasure.

WordList

Ordinarya.普通的Buddhista.

Stickern.粘纸Architecturen.建筑式样，风格

Telexn.电传Burman.缅甸（国名）

Faxn.传真电报Envelopen.信封

Sightseeingn.观光Spotn.点、地点、场所

Typicala.典型的Districtn.地区

Pavilionn.亭子、楼阁Trolley-busn.无轨电车

Rockeryn.石头假山Sceneryn.风景、景色

Decoratev.装饰Bandn.乐团

Carvingn.雕刻、雕刻品Appreciatev.欣赏

Buddhan.佛Affordv.抽得出（时间）

Magnificenta.宏伟的Exacta.确切的

Sakyamunin.释迦牟尼Locatev.座落于、位于

Pearln.珍珠High-risen.多层高楼

Terracen.平台、阳台Complicateda.复杂的

Pondn.池塘Jazzn.爵士音乐

Brickn.砖头Massa.群众性的

Statuen.雕像、塑像Scenica.风景的

UsefulExpressions

tostick...on把...粘贴在....上

placesofhistoricalinterest名月生古迹

onemorething还有一件事

withineasyreach彳艮近

tobelocated(on)座落于、位于

atthecomerof在...拐角处

togetlost迷路

tobedecoratedwith山...装饰

totakepictures照相

what'smore还有

UNIT5

TheCashier

5-1ForeignCurrencyExchange

Scene:Mr.Bellow(B)ismakinghiswaytotheforeignexchangecounter.Hewantstochangesome

US.dollarsforFEC.

Cashier(C):Goodafternoon,si匚CanIhelpyou?

B:EdliketochangesomeUSdollarsandI'dliketoknowtoday'sexchangerate.

C:Accordingtotoday'sexchangerate,everyUSdollarincashisequivalentto5.32yuan,FEC.How

muchwouldyouliketochange,sir?

B:Well,rilchangeonehundredandhere'sthemoney.

C:Wouldyoupleasefillinthisform?

B:Allright.

C:Pleasewriteyourname,passportnumberandroomnumberontheslip.

B:Hereyouare.

C:Thankyou.You'llhaveitrightaway.Willyousignyournamehereonthismemo?

B:OK,Willyoupleasegivemesomeone-yuannotes?Ineedsomesmallchange.

C:Allright.

(Changingthemoney)

Mr.Bellow,hereitis.Pleasehaveacheckandkeeptheexchangememo.

B:Oh,yes,thanks.Bytheway,canyoutellmewhatIshoulddowiththeFECleft?

Withme?

C:You'llhavetogototheBankofChinaortheairportexchangeofficetochange

Itbacksintodollars.

B:Isee.Thanks.

C:Youarewelcome.

5-2CheckingOut

Scene:Mr.Bellow(B)checksoutattheCashier'sDesk.

Cashier(C):Goodmorning,sir.MayIhelpyou?

B:IsthiswhereIcanpaymyhotelbills?

C:Yes,pleasetellmeyourroomnumberandwhenyouarecheckingout.

B:Myroomnumberis902andI'dliketocheckoutnow.

C:Justamoment,please.(Checksfiles)

AreyouMr.Bellow?

B:Yes.

C:Didyouhavebreakfastthismorning?

B:Yes,butIpaidcashforit.

C:Andhaveyouusedanyhotelservicessincebreakfast?

B:Yes.Iusedthemini-bar.IdrankacanofCoca-Cola.

C:Allright...

(GivingMr.Bellowthebill)

Hereyouaresir.Pleasecheckit.

B:Fmsorry.What'sthisfor?

(Pointingtoafigure)

C:That'sforthedrinks