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文档简介

常考的应用文类型:

1.通知、启示

2.个人信函(邀请信、道歉信、投诉信、求职信、推荐信、证明

信、自我介绍等)

3.商务信函(询价、报价、建立业务关系,告顾客书等)

4.备忘录

5.电子邮件

6.广告(招聘广告)

(附:带★的范文为历年考试真题)

通知

★1.说明:学校新装修的图书馆即将开放,请你为图书馆写一份通知。

内容:1.本学期图书馆开放时间:

星期一至星期五:上午8:00至晚上10:00

星期六/日:上午8:00至下午5:00

2.阅览室增添了一些新期刊杂志,欢迎大家借阅。

3.上学期借书超期未还的老师和同学,请办理续借或还书手续,否则将不

准继续借阅任何图书。

Wordsforreference:新装修的:newly-decorated

Thenewly-decoratedlibrarywillbeopenedsoon!

Libraryopeninghoursforthissemester:

8:00a.m.to10:00p.m.,MondaythroughFriday.

8:00a.m.to5:00p.m.onSaturdayandSunday.

Somenewperiodicalsandmagazinesareaddedinthereadingroom.Everyoneis

welcometoborrowthebooks.

Theteachersandstudents,whosebookshavebeenoverduebutnotbeenreturned,

pleasereneworreturnthebooks.Otherwise,youarenotpermittedborrowingany

morebooks.

Thanks!

2.说明:根据下列信息,以学生会(theStudents,Union)的名义写一张通告。

应广大学生的要求,学生会邀请著名跨国公司(BSCCompany)中国公司的人

力资源部HumanResourcesDepartment经理Mrs.Tailor来校为全体学生开设讲座。

1.内容:如何为应聘面试作准备

2.时间:5月22日晚7:00-8:30

3.地点:多媒体(Multi-media)教学大楼320教室

希望广大学生,特别是即将毕业求职的学生前往听讲。

Notice

Mrs.Tailor,managerofHumanResourcesDepartmentofBSCCompany,the

famousmultinationalcompanyintheworld,willgivealectureonPreparationforan

Interviewat7:00p.m.onMay22.thelecturethatwilllastoneandahalfhourswill

beheldinRoom320oftheMulti-mediaBuilding.Allofthestudents,especiallythose

whowillgraduateandapplyforjobsareinvitedtoattendthelecture.

TheStudents9Union

★3.请按下列内容出一通知:

标题:您的未来就在你手中!

演讲人:江海博士(GHB公司首席执行官)

演讲对象:2004届毕业生

时间:2004年6月20日

地点:科学楼演讲厅(638号)

内容:你就要离开学校踏上征程了吗?你想拥有一个光辉美好的未来吗?江

海博士(GHB公司首席执行官)将通过他本人数十年来国内外求学、创业、成功

的经历向您细述人生的真谛,指点未来成功之路。

Wordsforreference:

演讲人:lecturer首席执行官:CEO光辉的:splendid真谛:true

meaning

Yourfutureisinyourhands!

Willyouleaveschoolforatrip?Wouldyoulikeasplendidandbetterfuture?

Dr.JiangHai(CEOofGHBCompany)willtellyouthetruemeaningoflifeindetails

andguideyourfuturesuccesswithhisexperiencesofstudy,entrepreneurshipand

success.

Whynotjoinustospendanexcitingday!Youwillenjoyafruitfulday.

Lecturer:Dr.JiangHai(CEOofGHBCompany)

Towhom(audience):2004graduates

Time:June20,2004

Place:Thelecturehallinsciencebuilding(No.638)

★4.海报:英语晚会(EnglishEvening)

内容:随着新年的到来,我们欢送难忘的2006年,将迎来新的2007年。希望

学院英语沙龙和外语系学生会热忱欢迎每一位校友参加我们的迎新年英语晚会。

外语系全体学生将为您献上精彩的英语节目,并为您准备了水果和茶点。

同学们,欢迎你们参加!

让我们共同迎来2007年阳光明媚的第一天!

时间:2006年12月10日

地点:艺术培训中心三楼300室

主办者:希望学院英语沙龙和外语系学生会

Notice

WiththearrivaloftheNewYear,theEnglishSaloonandtheStudents9Unionare

organizinganEnglishEveningtobidfarewelltotheoldmemorable2006andseethe

new2007in.Allperformanceswillbegivenbythestudents,andfruitsandsnacksare

readyforyou.

Boysandgirls,welcometoourparty!Let'scometogethertogetthefirstsunnyday!

Time:Dec.10,2006

Place:Room300,thethirdfloorofArtsTrainingCenter

Sponsor:theEnglishSaloonofHopeCollegeandtheStudents9UnionofForeign

LanguageDepartment

留言

1.假如你叫王平,是某公司的一名职员。用英语写一篇关于推迟约会的留言。

要求:文字简洁,概念清楚,中心突出

时间:2007年6月13日星期三

内容:张经理事先约好你今晚见面,可公司派你去机场接一位澳大利亚的朋友,

因而你不能按时赴约。为此,你发了这个电子邮件,希望张经理发来一个email

再另约一个时间,或告诉你的其他的同事他何时有空。

To:Mr.Zhang

From:WangPing

Date:Monday,June13,2007-3-25

Subject:PuttingoffanAppointment

Mr.Zhang,I'mterriblesorrytosaythatIwon'tbeabletocomethisevening

becauseIamsenttogototheairportat5p.m.tomeetanoverseasvisitorfrom

Australia.Couldyoupleaseringmeuptomakeanothertime?Orpleaseinformthe

otherpersonconcernedifpossible.

Manythanks.

征稿启示

★1.内容:1)本报的主要对象为我公司员工;出版日期为每个月的15日。

2)欢迎下列各种形式和题材的稿件:

a.各部门情况的报道;

b.对我公司生产,销售,产品推广的意见和建议;

c.员工业余(spare-time)生活;

d.其他。

3)来稿请勿超过1000字;英文来稿要求打字。

4)来稿如不采用,三个月内退还作者。

5)联系人:林月

6)联系地址:公司公共关系部

ContributionsWanted

Publishedon15theverymonth,ournewspapermainlyservesoutcompanystaff.

Wewelcomecontributionsofallforms.Thewritingscanbe:

a.Reportsonalldepartments.

b.Opinionsandsuggestionsonproductions,salesandproductsspreading.

c.Sparetimelivesofcompanystaffs.

d.Others.

Yourcompositionswillnotbeover1,000words.ContributionsinEnglishare

requiredtobetyped.Ifnotadopted,contributionswillbereturnedtotheauthorsin

threemonths.

Hereisourcommunicationaddress:LinYue,PublicRelationsDepartment.

2.内容:在庆祝城市学院建校30周年纪念之际,校刊(杂志)“学生时代”决

定向全校的老师、学生、退休教师及毕业生发出“我爱母校”的征稿启示

时间:March15,2007—June31,2007-3-26

稿件直接送交本刊总编辑。

ContributionWanted

TocelebratethethirtiethanniversaryofthefoundingoftheBeijingCityCollege,

thismagazine,Students9Times,hasdecidedtopublishaspecialissuewiththetitle"I

LoveMySchool”.Teachers,students,retiredteachersandgraduatedstudentsare

warmlywelcometosendintheircontributionsinwhateverformandstyle.

DeadlinewillbeonJune31,2007.contributionsshouldbesentdirectlytothechief

editorofthemagazine.

Theeditorialboard

Students'Times

March15,2007

个人信函(申请信,推荐信,求职信,自我介绍,邀请,致歉等)

邀请信

★1.说明:根据下列内用写一封邀请信。

写信日期:2005年12月13日

邀请人:张建国,东方集团公司人力资源部经理

事由:召开人事管理研讨会

主要内容:研讨新形势下人事管理的新模式和新方法

主题报告人:滨海大学管理学院丁一教授

会议地点:2006年1月3-4日

会议地点:滨海市友谊宾馆

请与会人员在12月20日前将发言稿提纲寄给东方集团公司人力资源部办公室。

参与会议与否,请回复。

注意书信格式。

Wordsforreference:

人力资源部HumanResourcesDepartment研讨会workshop

主题报告人keynotespeaker

Dec.13rd,2005

DearSir,

Iwouldliketoinformyouthattherewillbeaworkshopaboutthepersonnel

managementfromJanuary3rdto4th,2006atFriendshipHotelatBinhai.Wewill

discussthenewmodeandmethodofpersonnelmanagementinthenewsituation.The

keynotespeakerisProfessorDingYiattheManagementFacultyofBinhaiUniversity.

Pleaseaskthosewhowillattendthisworkshoptosendthespeechoutlinetothe

HumanResourcesDepartmentofficeofDongfangCorporationbeforeDecember

20th.Bytheway,pleasewritetotelluswhetheryouwillattendthisworkshopornot.

Iamlookingforwardtoyourreply.

Yours,

2.例文2

DearProf.Wang,

Iamwritingtoinviteyoutoattendaconference.TheconferenceonEnglishTeaching

ReformwillbeheldinouruniversitynextWednesday.Asyouareoneofthemost

famousprofessorsandhavedonemuchresearchinthefield,wewouldliketoinvite

youtogiveusaspeechonthetopic.

Enclosedisourschedulefortheconference.Ifyoucancome,pleasecallusat

(010)60889090andtelluswhatyouneed.Icanassureyouthatwewillmake

everythingconvenient.

Sincerelyyour

WangYan

3.例文3

DearMr.andMrs.Smith,

Wehaven'tseeneachotherformonths.KateandIwouldbeveryhappyifyoucould

cometodinnerwithusonFridayMay2atsixo'clock.Severalotheroldfriendswill

joinus.Itwillbeatourhouse,andtherewillbeapartyafterwards,startingatabout8

p.m.Youarewelcometostaythenightasthereisplentyofroom,thoughitwould

helpifyoucouldletmeknowinadvance.

Hopetoseeyouthen.

Yours,

LiMing

感谢信

1.你每天乘车上下班。一天早上在上班的路上你突然病倒,失去知觉。同车的

一位先生把你送到医院。

给那位先生所在的公司写一封信表达你的感激之情。

例文

DearSirorMadam,

IamwritingthislettertoextendmysincerethankstoMr.Baker,thecasherofyour

company.

IamacommuterandeverydayItakebusRoute133towork.LastFridaymorning

whenthebusalmostreachedthestopwhereIwastogetoff,Isuddenlyfeltdizzyand

thenIlostmyconsciousness.WhenIcameto,IfoundmyselfinSt.Mary'sHospital

attendedbymywife.ThedoctortoldmeitwasMr.Bakerwhohadsentmetothe

hospitalandinformedmywifeofmycondition.Mr.Bakerhappenedtobeonthesame

bus,butIhavenevermethim.

MywifeandIwereverymuchgratefultoMr.Bakerforhiskindness.Pleaseforward

myheartfeltthankfulnesstohim.Wefeelverymuchproudofyourcompanyfor

havingsuchagoodemployee.IfMr.bakerwaslateforworkthatday,I'dliketo

compensateyou.

IdohopethatyourcompanywouldrewardMr.Bakerforhisnobledeeds.(173词)

Yourssincerely,

LarryWong

2.你刚从悉尼回来。在那里时你的朋友杰克逊先生给了你许多帮助。

给杰克逊先生写一封信,对他的好客与帮助表示感谢。

DearMr.Jackson,

IamwritingthislettertothankyouforthehospitalityyougavemewhenIstayedin

SanFrancesco.

ItwasthefirsttimeIhavebeentoSanFrancisco.Duringmystay,youletmelivein

yourhouse.Yougavemesomeverygoodadviceofwheretovisit.Whatismore,at

theweekend,youdrovemetotheBayBridgeandtheFisherman,WharfsothatIhad

awonderfultimeinthecity.

IsincerelyhopesomedayinthefuturewhenyoucometoBeijingforavisit,Icould

repayyouforyourkindness.

Onceagainwithmanythanks.(106词)

Yourssincerely,

LiMing

致歉信

1.你收到你朋友请你参加他结婚典礼的邀请信,但是那天你正与你的老板在加

拿大因公出差。给你的朋友写一封致歉信,对不能参加他的婚礼而道歉。

DearHeGuang,

Thankyouverymuchforinvitingmetotakepartinyourweddingceremonyon

Feb.12.

Firstofall,pleaseacceptmywarmestandmostsincerecongratulationstoyouand

XiaoChun!ButIhavetoaskforyourforgivenessofnotbeingabletoturnupatthe

ceremonybecauseonthatdayIwillbeinCanadawithmybossonbusiness.You

knowIhavejustcometothisfirmandIamtheonlysecretarywhoseEnglishisgood

enoughtointerpretfortheboss.ThereforeIjustcannottellthebossthatIwon'tgo

withhimtoCanada.Whatapityitistomissyourweddingceremony!Whatmakes

mefeelevenuneasieristhatyoucametomyweddinglastyear!Well,tomakeupfor

thedisappointment,IwillvisityoubeforeIleaveforCanadatopresentmygreetings

toyou.Iwillgiveyouacallbeforehand.

SayhellotoXiaoChun.(162words)

yourssincerely,

LarryWong

2.你的朋友将访问你所在的城市,而你无法到机场接他。给他写封信,说明理

由并表示道歉。

DearTom,

IamoveqoyedtoknowthatyouarecomingtoBeijingforafive-dayvisitandyetI'm

terriblysorrytosaythatIamnotabletomeetyouattheairportonthedayofyour

arrivalbecauseIhavetochairaninternationalmeetingthatmorning.

Ihopeyouwillunderstandmeandthereforeforgiveme.Inorderthatyouwon'thave

anydifficultycomingtomyhouse,IhaveaskedafriendofminenamedXiaoLinto

meetyouinstead.

Onthedayyouarrive,XiaoLinwillwaitattheexitholdingaboardonwhichis

written"WelcomeMr.ThomasWhiteformNewYork."Hewillalsodriveyouto

yourhotel.

Iwillcallyouimmediatelyafterthemeeting.

Wishyouahappyjourney.

Yourssincerely,

LiMing

3.

DearMary,

IapologizeagainforthelastminutecancellationofourNationDayplans.Youhad

putsomuchworkintoarrangingtheparty.

IfeltverybadabouthavingtoflytoNewYorkoncompanybusinessatthelast

minute.Ihopethisboxofchocolatecandoalittletomakeupforthedisappointment.

Let'splantomakethattripwe'vebeentalkingabout-justthetwoofus.

Allmylove,

Bob

申请信

★1.说明:假定你是李明,给北京奥组委写一份申请函,申请做一名奥运会志

愿者。

写信日期:2007年12月23日

申请函需要包括:

个人信息(年龄,性别,特长,外语能力,社会活动经历等)

担任志愿者的理由

希望担当志愿者的工作(如导游,翻译或接待服务)

联系方式

Wordforreference:志愿者volunteer奥运会theOlympicGames

December23rd,2007

DearSirorMadam:

Inreplytoyouradvertisementinyesterday9ChinaDaily,Iamwritingtoapply

forapositionasavoluntarytouristguidefortheBeijing2008OlympicGames.

IamLiMing,a20-year-oldgirlmajoringinEnglishfromBeijingUniversity.

Thereasonsformyapplicationareasfollow.Firstly,asacollegestudent,I'dliketo

makesomecontributionstotheBeijing2008OlympicGames,asignificanteventthat

Chinesepeoplehavebeenexpectingforyears.Secondly,beingalocalresident,Iam

veryfamiliarwiththetouristsitesinBeijing.Thirdly,Ihaveagoodcommandof

English.Lastbutnotleast,asapart-timetouristguideinatravelagencyforover

threeyears,Ihavemasteredallthebasictechniquesofbeingatouristguide.

IhopeIcangetanopportunityforapersonalinterview.Iamavailableat

Thankyouforyourconsideration.

XXX

自我介绍信

DearTom,

Hi!MynameisJaneZhang.Iamverygladtohavethischancetowritetoyouand

becomepenpals.

Letmefirstintroducemyself.Iamcurrentlyworkingasacomputerprogrammerina

largecompany.IgraduatedfromBeijingNormalUniversitywithaBachelor'sdegree

incomputerscienceinJuly2005.WhileIenjoymycurrentjob,Iaminterestedin

pursuingaMaster'sdegree.Myhobbiesincludelisteningtopopmusic,playingthe

pianoandplayingtennis.Iamalsoveryinterestedintraveling,andhavevisitedevery

provinceinChinaatleastonce.

Letmefinishhere.Iamalreadyeagerlyawaitingyourreplytothisfirstletter.Please

tellmeallaboutyourselfandyourinterests.Ihopethatwecanbecomegoodfriends.

Yours,

LiMing

求职信

1.在中国日报上看到招聘翻译的广告

DearSirorMadam,

Havingseenyouradvertisementintoday'sChinaDailyforatranslator,Ican't

waittowritethisapplicationforthepostbecauseIthinkIhavethequalificationsyou

areseeking.

IamLiMing.IgraduatedfiveyearsagofromBeijingNormalUniversityand

majoredinappliedlinguistics.IgotaBAdegreein2000.IamnowteachingEnglish

atacollegeinBeijing.Meanwhile,IalsotrytoimprovemyEnglishlevelaswell.I

oncereceivedsixmonthstrainingoftranslatingskillsandsuccessfullyobtainedthe

certificatefortranslatorofthetoplevel.IamresponsibleforeverytaskItakeIam

energeticandeasy-going.Itrustthatyouandyourcolleagueswillfindmyservice

satisfactoryifIhavethehonortobeaccepted.

Iwouldbegratefulifyoucouldgrantmeaninterview.ForyourconvenienceI

enclosemyresume.Lookingforwardtoyourfavorablereply.

Sincerely,

LiMing

★2.说明:假定你的名字叫林林,请你起草一封求职信,写给美国友邦保险公

司。

发信时间:2007年6月18日

内容:本人2007年7月将从广花学院毕业本人主修的科目是保险业。曾经在保

险公司实习过4个月。

随函附上个人简历。

本人愿意进一步提供公司所需要了解的情况。

希望在补救的将来能接到面试的通知。

Wordsforrefemce:

美国友邦保险公司AmericanInternationalAssurance

注意正确书写信函格式。

June18,2007

DearSirorMadam,

IwouldlovetoworkintheinsurancebusinessandIcan'twaittowritethis

applicationforapostinyourcompanybecauseIthinkIhavethequalificationsyou

areseeking.

IamLinLin.IwillgraduatefromGuanghuaCollegeinJuly,2007andmymajoris

insurance.Ihavegot4months'workingexperienceinaninsurancecompany.1am

responsibleforeverytaskItake.1amenergeticandeasy-going.Itrustthatyouand

yourcolleagueswillfindmyworksatisfactoryifIhavethehonortobeaccepted.

Iwouldbegratefulifyoucouldgrantmeaninterviewinthenearfuture.Foryour

convenienceIenclosemyresumeandIwouldliketoprovidemyfurtherinformation

youwanttoknow.Lookingforwardtoyourfavorablereply.

Sincerely,

LinLin

★3.根据以下内容写一封求职信

2006年10月10日在《中国日报》看到贵公司招聘翻译的广告。

申请人:张林,家住长春市红旗路5号。毕业于中华大学,获得英语文学学士学

位;在一家合资企业作翻译两年,有一定工作经验。

随函附上个人简历并期待回复。

Oct.

11th,2006

DearSir/Madam,

IsawyouradvertisementinChinaDailyon10thOct.2006andIwouldliketoapply

for

thejobasatranslatorinyourcompany.

IamZhangLin,livingatNo.5HongqiRoad,inChangchunCity.Igraduatedfrom

ZhonghuaUniversitywiththeBachelor,sdegreeofEnglishLiterature.AndIhave

workedasatranslatorinajoint-venturefortwoyears,withsomeexperience

IenclosemyresumehereandIamlookingforwardtohearingfromyouforthe

interview.

Yourssincerely

ZhangLin

面试后续信

★以求职人张华的身份给Daniel公司的人事部主任Jones先生写一封面试后续

信。感谢Jones先生给予你的面试机会,并表示你对该公司的好感。最后表示

自己能够胜任该公司的工作。

Wordsforreference:

表达对...的感谢:expressone'sappreciationfor

对...印象深刻:befavorablyimpressedwith

有信心:feelconfident

May23,2010

DearJones,

I'mwritingtoexpressmyappreciationforgivingmeaninterview.Asweallknow,

DanielCompanyisaspecialcompanywhichisgoodatmakingyouremployeescome

upwiththeirideasandiswillingtoacceptthem.What'smore,DanielCompanycan

supplyopportunitiestoeveryemployeetobepromoted.Andithasabrightfuturein

today'smarket.Allthesecomparativeadvantagesmakemebefavorablyimpressed

withDanielCompanyandmakemechooseit.

Fmveryinterestedinthisposition.Ifeelconfidenttobequalifiedfortheposition.

Yourssincerely,

ZhangHua

推荐信

★1.假定你是MediaHotel的人事部经理李卫,你的秘书王芳打算到离她家较近

的一家外贸公司应聘相应职位,请你为她写一份推荐信。

信中介绍王芳的基本情况:前进职业技术学院商务英语专业毕业,擅长英语,

能熟练操作计算机。待人诚恳,与人相处和睦。工作效率高。有三年秘书工作经

验。其他你认为应介绍的情况。

收信人:JohnBrown,新秋外贸公司人事经理

请注意书信格式。

Mr.JohnBrown,PersonnelManager

XinqiuForeignTradeCorporation

DearMr.Brown,

I'mLiWei,thepersonnelmanagerofMediaHotel.Iamwritingtoyouto

recommendmysecretary,WangFang,forarelatedpostinyourcompany.Sheis

applyingforanotherjobbecauseourhotelisfarfromherhouseandyourcompanyis

near.

MissWanggraduatedfromQianjinPolytechnicCollegeandmajoredinbusiness

English.Shehasworkedasasecretaryformeforthreeyears.SheisgoodatEnglish

andskilledinoperatingacomputer.Sheispunctual,careful,andefficient.Sheisalso

highlydependable.

MissWanghasapleasant,easy-goingpersonality.Shemademanyfriends

amonghercolleagues.Wearesorrytoloseher,butitismygreatpleasureto

recommendher.

Yours

truly,

LiWei

★2.以JohnBrown的名义写一封给ABC公司的推荐信。

内容:李小姐从1995至1999年在你公司担任秘书工作。她打字及速记能力极强。

其他工作也很好,是一名优秀的秘书。工作勤奋,待人和善,深受同事的尊敬。

她现在想从事责任更大,薪水更高的工作。

注意信函格式。

DearSir/Madam,

MissLihasbeenworkingasasecretaryinthiscompanyforfouryears,from

1995to1999.Sheisverycompetentattypingandshorthandandhasfulfilledher

otherdutieswell.AsherimmediatesupervisorforthelasttwoyearsIcanstatethat

sheisaverygoodsecretary.Sheishard-working,pleasantandiswelllikedbythe

othermembersofourstaff.Shenowwantstomoveontoajobwithmore

responsibilityandhigherpay,forwhichsheissurelyqualified.

Icangiveherawholeheartedrecommendation.

Yourssincerely,

XXX

3.DearSir/Madam,

Ihavelearnedfromyournewspaperadvertisementthatyourcenterisorganizingan

internationalsummercampforoverseasteenagers,andarelookingforassistanttutor

toworkwiththechildren.Iamwritingtoyoutorecommendoneofmybestfriends,

HelenWang,forthispost.

HelenusedtobemyclassmateatBeijingNormalUniversity.Shewasaveryactive

organizerandparticipantinallkindsofactivities.Busyasshewas,shepassedthe

collegeEnglishBandSix.NowsheisteachingEnglish.Whafsmore,shelovesher

jobandenjoysworkingwithchildren.

Therefore,Idonothesitatetorecommendherasanidealcandidateforthepostyou

advertised.Iamsureyouwillmakeawisedecisionifyouhireher.

Sincerelyyours,

VictorLi

投诉信:

★1.说明:请以王华的名义向商店经理写一封投诉信。内容如下:

投诉人:王华

投诉对象:第一百货公司

投诉商品:SQ200手机

投诉原因:不能拍照,不能收发短信,……,等等

投诉要求:退货或更换

提出希望:及早回复

写信日期:2008年12月24日

注意信函格式!

24thDecember,2008

DearSirorMadam,

IamwritingtoyoutocomplainthemobileofSQ200whichIboughtinyourstore

3daysago.WhenIboughtthemobileonDecember19,itworkedwellandIpaidfor

1,500RMB.

Sinceyesterday,themobilehasbeguntoworkimproperly.Itwasneitherabletosend

themassage,nortookphotosaswell.Itmademealotoftroubles.Asthemobilewas

boughtonlyfor3days,IwishIcouldgetanothernewoneorrefund.

Iamlookingforwardtoyourimmediatereply.

Yoursfaithfully,

Wanghua

★2.说明:假定你是软件工程系二年级的学生肖明,现在给院长写一封信反映

教学楼晚自习的情况,你的信包括以下内容:

阶梯教室拥挤,吵闹;学生听音乐、玩电脑、打手机。。。

小教室也不安静。

熄灯太早

建议学院制定制度,保证教学楼成为一个良好的学习场所。

DearMr.President,

I'mXiaoMing,asophomoreinsoftwareengineeringdepartment.I'msorrytobother

youwiththisletter,butIcan'twaittoletyouknowtheconditionoftheself-study

atnightintheclassroombuilding.Foronething,itiscrowdedandnoisyinthelecture

roomswheresomestudentslistentomusic,someplaycomputergames,some

playwiththeirmobilephones***;foranother,thestudentsinthesmallclassrooms

can'tkeepquiettoo.

Inaddition,wedon'thaveenoughtimeforourindividualstudybecausethelightsof

theclassroombuildingareturnedouttooearly.Underthesecircumstances,Isuggest

somerelatedrulesandregulationsshouldbeestablishedatourcollegeandmakesure

theclassroombuildingisagoodplaceforstudy.Wouldyoupleasetakemy

suggestionintoconsideration?

YoursSincerely,

XiaoMing

★3.你所住单元的一个水龙头漏水。你曾给房屋维修办公室打电话请他们来修

理,他们答应了但始终没有人来。给学校领导写一封信关于这件事的投诉信。

DearSirorMadam,

I'msorrytobotheryouwiththisletter.

Forquiteafewdaysthewatertapinmykitchenhasbeenleaking.Itnotonlywastes

thevaluablewaterresource,butalsomakesbignoise.Iamnowpreparingmy

end-of-termpaper,butthenoisedisturbsmywork.IndaytimeIcan'tconcentrate

myself,atnightIcan'tsleepwell.

Ihaveinformedthemaintenanceofficeofthematterandtheypromisedmethey

wouldcometofixit.Twodayshavepassedandnobodyevercomes.

Pleasehelpmesolvetheproblem.Ican'tendureitanymore.

Ilookforwardtoaquicksolution.(106词)

Yourssincerely,

LiMing

4.投诉同住的室友经常有朋友来拜访,还经常举办聚会,打扰别人学习,因此

希望相关人员能尽快处理,T±JaniceKennedy单独住或者在附近另外找间房。

DearSirorMadam,

IamwritingtoinformyouthatIwishtomoveintoanewroomnextterm.Iwould

preferasingleroom,asIfindthepresentsharingarrangementinconvenient.

Imustexplainthatthereasonformydissatisfactionismyroommate'sinconsiderate

behavior.Foronething,hisfriendsareconstantlyvisitinghim;foranother,he

regularlyholdsnoisyparties.Inaddition,hesometimesborrowsmythingswithout

askingme.Underthesecircumstances.Ifinditdifficulttoconcentrateonmystudies,

andIamfallingbehindinmyassignments.

Iamsureyouwillagreethattheonlysolutionisformetomoveintoaroomofmy

own,whereIwillbefreefromsuchdistractions.Therefore,Iwouldbegratefulifyou

couldfindasingleroomforme,preferablynotinthesamebuildingbutasneartothe

collegecampusaspossible.

Yourssincerely,

JaniceKennedy

5.投诉小区养宠物的人造成过多的喧哗,印象他人休息,希望能给予解决。

DearSirorMadam:

Nowadaysmanypeoplehavebeguntokeeppetdogs.Idothinkitisagoodthing

becausemanypeople,especiallytheold,needtohavepetsasfriends.Buttheproblem

isthatsomeofthemwalktheirdogsearlyinthemorningandthedogsbarkalot.

Whatismore,someofthepetownerstalkloudlyrightoutsidemyhouse.

Ineedtoworklateatnightandgetuplateinthemorning.Thenoiseseriously

disturbsmysleep.Thelackofsufficientsleepmademeinjuremyhealth.Myblood

pressureishigherthanbeforeandmyappetiteispoorer,too.Ican'tconcentrateon

myworkindaytime.Icannotendureallthisanymore.

Iwritethislettertocomplaintothecommunitycouncilandexpectapropersolution

ofthematter.

Ilookforwardtohavingagoodsleepinthemorning。50词)

Yourssincerely,

JackWallace

★6.说明:假定你是李伟先生,根据下列信息写一封投诉信。

内容:你通过ASD中介公司租了一套公寓,但一个月前,屋内的暖气坏了,

你打电话要求公司派人来修理。但至今没有人来修理。你写信投诉,并要求公司

立刻派人来修理。

Wordsforreference:

中介公司:agency暖气:heatingsystem

DearSirorMadam,

I'msorrytobotheryouwiththisletter.

Ihaverentedanapartmentwiththehelpofyourcompany,ASDagency.Forone

monththerehasbeensomethingwrongwiththeheatingsystem.Itnotonlywastesthe

valuableheatingresource,butalsomakesmylifeinconvenient.

Ihaveinformedthemaintenanceofficeofyourcompanyandtheypromisedmethey

wouldcometofixit.Onemonthhaspassedandnobodyevercomes.

Pleasehelpmesolvetheproblem.Ican'tendurethecoldanymore.

Ilookforwardtoaquicksolution.

Yourssincerely,

LiWei

★7.说明:请给某旅行社写一份投诉信,反映对此次旅行的不满意之处。

内容:

1•原本安排的接机服务根本没有,你只能自己打出租车去旅店;

2.在前台登记住宿时被告之要六点以后才能进房;

3.离店结帐等候时间长,差点误了班机。

4.要求旅行社给予解释及赔偿。

Wordsforreference:接机月艮务pick-upservice

June20th

DearSirorMadam,

Iamoneofthecustomersinyourtravelagency.Pmsorrytobotheryouwiththis

letter,butIcan'twaittoletyouknowmydissatisfactionwithsomeservicesprovided

byyourtravelagency.Theyareasfollows:Therewasnopickupservicewhichwas

originallyarrangedandIhadtotakeataxibymyselftothehotel.Besides,wewere

requiredtoentertheguestroomafter6o'clockwhenwecheckedinatthereception

desk,andIthinkitwastoolate.What'smore,wehadtowaitforalongtimetocheck

out,whichmadeusnearlymissedmyflight.

Ihopeyoucangivemeanexplanationandmakeareasonablecompensation

Lookingforwardtoyourfavorablereplyassoonaspossible.

Yourstruly,

xxx

商务信函

告顾客书

★1.说明:假定你是辛蒂公司(CindyGarmentCo.)销售经理丁志文,根据下

列内容给客户(Mr.JohnSmith)写一封信函。

写信日期:2008年6月22日

内容:

告知因原材料(rawmaterial)价格上涨,产品价格上调

原定货物仍维持原价

希望今后继续向本公司订货

随函寄去调整后的价目表(pricelist)

表示歉意,敬请原谅

注意书信格式。

June22nd,2008

DearMr.JohnSmith,

Thankyouforyourorderofourproducts.Pmsorrytoinformyouthatthe

pricesofourproductshaverisenbecauseoftherisingpricesoftherawmaterials.And

thepricesofthegoodsyouhaveorderedwillremainunchangeable.Thankyouvery

muchforyourunderstanding.

Thenewpricelistisenclosedwiththeletter.I'llbemuchobligedifyoucancontinue

toor

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