某酒店管理公司人力资源管理制度

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陕西嘉盛酒店管理有限公司

GOODWINHOTELSINC.,SHAANXI

人力资源管理制度

生效日期：2003年10月01日

修订日期：2005年02月22日

EE

EE

嘉盛酒店

GOODUUINHOTWLS

StandardOperatingProcedures

HumanResources

人力资源部操作程序

PolicyNo.Subject

政策编号主题

HR-01ManpowerAdministration

人员预算管理

HR-02ClassificationofEmployment

职位分类

HR-03RecruitmentPolicy

招聘政策

HR-04EmploymentProcedure

入职程序

HR-05NewEmployeeOrientation

入职培训

HR-06ConfirmationofProbation

试用期转正

HR-07Promotion&Transfer

晋升和调职

HR-08Separation

员工离职手续

HR-09SalaryPayment

薪水支付

HR-10EmployeeAttendance&SalaryDeductiononAbsenteeism

员工考勤及薪水减扣

HR-11WorkingHours&DutyRoster

工作时间及排班

HR-12SalaryAdministration

薪水管理

HR-13Leave

休假

HR-14OvertimeCompensation

加班补休

HR-15MedicalBenefits&Consultation

医疗福利及就诊程序

HR-16DutyMealinStaffCanteen

员工餐厅工作餐

HR-17GrievanceProcedure

员工投诉程序

HR-18DisciplinaryProcedure

纪律处分程序

HR-19EmployeeBirthdayParty

员工生日会

HR-20NameTag

名牌

HR-21GroomingStandard

仪容仪表标准

HR-22CompensationtoDamages

破损赔偿

HR-23WorkingInjury

工伤

HR-24EmployeeNotice

员工通告

HR-25StaffExit

员工通道

HR-26GuestRoomExperience

客房体验程序

HR-27HotelTrainingClub

酒店培训俱乐部

HR-28LanguageTest&Allowance

语言考试及津贴

HR-29MonthlyTrainingPlan

月度培训计划

HR-30LocalStaffBenefitsChart

本地员工福利表

HR-31OnthePropertyTraining

酒店培训

HR-32InternalCrossTraining

店内交叉培训

HR-33HotelSponsoredTraining

酒店资助的培训

HR-34StaffLocker

员工更衣柜

HR-35Trainees&CasualLabor

培训生及临时工

HR-36PerformanceReview

员工工作评估

EE

EE

嘉盛酒店

GOODUUINHOTWIS

STANDARDOPERATINGPROCEDURES

Subject:ManpowerAdministrationEffectiveDate:Oct01,2003

人员预算管理

PolicyNo:HR-01Issuedby:HRDirector

Page:1Approvedby:GeneralManager

Distribution:SeniorExecutiveCommitteeDepartmentHeadsA&BAllEmployees

Objective目的

Thepurposeofthispolicyistoestablishguidelinesfordeterminingandcontrollingannualheadcount

requirementsfbrtheHotel.

此政策鉴于更好的控制年度人员预算符合酒店的正常运作。

PolicyStatement政策说明

ItisthepolicyofGoodwinHoteltoreviewandapproveheadcountbudgetannuallyforeachdepartmentthat

wouldrepresentthemaximumstaffingestablishmentthatmaybebroughtonboardeachyear.Exceptinextreme

cases,requisitionsfbradditionalheadcountarenormallydisapproved.

嘉盛酒店政策规定：各部门总监或经理每年应对本部门的人员编制和预算进行复查，修改并确认每年的

最高人员预算。年度预算被批准后，除特殊原因，要求增加的人员一般是不予批准的。

Procedures程序

1.Aspartoftheannualbudget,allDepartmentsHeadsshallproposetheirmanpowerbudgetfbrthe

forthcomingyearinSeptemberfbrtheirDivisionHead'sendorsementwithelaboratedjustificationofthe

manpowerchanges,ifthereisany.

作为年度预算的一部分,所有部门经理应在每年的九月份准备来年的人员预算。如有任何变动，各部门

都应解释说明呈报审批。

2.ThemanpowerbudgetsshallthenbestudiedbytheHumanResourcesDirector,afterwhichallmanpower

budgetswillbecompiledandsubmittedtotheGeneralManagerfbrapproval.

各部门的人员预算由人力资源部审核后报总经理审批。

3.FinalapprovalwillbesoughtfromtheGeneralManagerandOwner'sbeforebudgetsbecomeseffective.

所有人员预算在实施前必须获得总经理和业主的批准。

4.DepartmentHeadswhowishtoincreasethedepartmentalauthorizedheadcountrequirementduringtheyear

shallseekapprovalfromGeneralManagerandFinancialControllerviatheHumanResourcesDirector.

JustificationfortheadditionalheadcountisrequiredandapprovedbytheOwner's

如果部门经理希望在本年度内增加部门的人员编制必须经总经理，财务总监和人力资源的审批。增加

的人员和具体说明应获得业主的批准。

EE

EE

嘉盛酒店

GOODUUINHOTELS

STANDARDOPERATINGPROCEDURES

Subject:ClassificationofEmploymentEffectiveDate:Oct01,2003

职位分类

PolicyNo.:HR-02Issuedby:HRDirector

Page:5Approvedby:GeneralManager

Distribution:SeniorExecutiveCommitteeDepartmentHeadsA&BAllEmployees

Objective目的

Thepurposeofthepolicyaimstodefinethetermsandconditionsofworkandemploymentbenefitsentitlements

forthedifferentgradesandcategoriesofemployees.

这项政策的目的在于根据不同的级别和范畴区分工作情况和员工福利。

PolicyStatement政策说明

ItisthepolicyoftheGoodwinHoteltodefineandclassifythegradesandcategoriesofouremployeesinto

SeniorExecutiveCommittee,DepartmentHeads,SupervisorsandGeneralEmployeesandExpatriateandlocal

employeesrespectively.

嘉盛酒店规定：限定和区分员工的级别和种类,分为高级行政委员会，部门经理，主管普通员工和本地员

工。

Procedures程序

1.Thereare5gradesofEmployees:

员工级别有5种：

1.0.SeniorExecutiveCommittee-SE

高级行政人员

1.1.DepartmentHeadA—A

A级部门经理

1.2.DepartmentHeadBB

B级部门经理

1.3.SeniorSupervisor&Supervisor-SS

高级主管&主管

1.4.GeneralEmployee-Grade1and2—G1/G2

普通员工——级和二级

1.5.Trainee&CasualLabor-C

培训生&临时工

PleaserefertoManningGuidef()rdifferentgradesofEmployees.

请查阅不同级别员工人员配备指南。

2.Thereare4categoriesofemployees:

4种类别员工

2.1.OverseasExpatriates-OverseasPackage

Employeeswhoarerecruitedfromoverseas

外籍员工一定居海外

在海外招聘的员工

2.2.OverseasExpatriates-LocalPackage

OverseasEmployeeshiredonalocalpackage.

外籍员工一当地居住

在本地招聘的外籍员工

2.3.LocalEmployee本地员工

Employeeswhoarelocalpeoplehavinglongstaywithinthecityconcerned.

此类员工是在相关城市长期居住的本地人。’

2.4.LocalExpatriate

EmployeeswhoareChinesenationalshiredfromoutsideofcitywheretheHotelislocated.

此类员工是在当地酒店工作的具有中国国籍的其它城市的人。

HotelHumanResourcePositionPolicy

人力资源职位政策

Level"SE”GeneralManager,总经理

ResidentManager,驻店经理

DeputyGeneralManager,副总经理

Asst,toGeneralManager总经理助理

FinancialController财务总监

Level"A”DirectorofRooms(A1),房务总监(Al)

HumanResourcesDirector(A1),人力资源总监(Al)

DirectorofSales&Marketing(/\1),市场营销总监(Al)

DirectorofF&B(A1),餐饮总监(Al)

DirectorofEngineering(AI),工程总监(Al)

DeputyFinancialController(A2)财务副总监(A2)

Level“Bl”ChiefAccountant总会计师

Food&BeverageManager,餐饮部经理

ExecutiveChef,行政总厨

EDPManager,电脑部经理

PurchasingManager,采购经理

HumanResourcesManager,人事经理

TrainingManager,培训经理

DirectorOfSales销售总监

FrontOfficeManager,前厅部经理

ExecutiveHousekeeper,行政管家

SecurityManager.保安部经理

Level“B2”ExecutiveAssistant,行政助理

CreditManaget•，信贷经理

CostController,成本控制经理

Asst.PurchasingManager采购部副经理

Asst.ChiefEngineer,行政副厨

SalesManager,销售经理

PRManager,公关经理

F&BOutletManager(BeverageManager,CafeManager,ChineseRestaurant,

BanquetManager),

餐饮部营业部门经理(酒吧经理，西餐厅经理，中餐厅经理，宴会经理)，

CateringManager,餐饮经理

ChiefStewarding,管事部经理

OudetChef(WesternKitchenChef,SousChef,PastryChef,ChineseKitchen

Chef),

营业部门厨师(西厨房厨师长，副厨师长，饼房厨师长，中厨房厨师长)，

Asst.F/OManager,前厅部副经理

Asst.F/OGSM,宾客服务经理

ChiefConcierge,礼宾部经理

Asst.ExecutiveHousekeeper,行政管家助理

LaundryManager,洗衣房经理

HealthClubManager康乐部经理

Asst.SecurityManager,保安部副经理

LevelSSEngineeringDutyManager(SS),工程部值班经理

SousChef(SS),西厨房副厨师长

HROfficer,TrainingOfficcr(SS),人事官员，培训官员

GSM-ServiceCenter(SS),宾客服务经理一服务中心

Asst.PasttyChef(SS),饼房副厨师长

SecurityDutyManager(SS),保安部值班经理

StaffCanteenSupervisor(SS),员工餐厅主管

LevelS(Accountableforthequalityofallworkperformedwithintheirareaof

responsibility,includingmanagementShiftLeader,)

(责任所在区域的所有工作表现及质量，包括管理领班)

Translator(S),翻译

SecretarytoExecutiveCommitteeMember/LevelA(S),行政委员会成员秘书

PayrollMaster(S),薪水员

A/P,A/RSupervisor^),应付/应收主管

EDPAssistant(S),电脑部助理

PurchasingOfficer(S),采购官员

IncomeAudit(S),收益审计

CashierSupervisor(S),收银主管

EngineeringSectionSupervisor(S)工程部区域主管

Doctor(S),医生

StaffCanteenChef(S),员工餐厅厨师长

PRAssistant(S),公关部助理

SalesExecutive(S),销售助理

ReservationSupervisor⑸，预订部主管

F&BSecretary(S),餐饮部秘书

F&BOutletSupervisoKS),餐饮部各餐厅主管

StewardingSupervisor(S),管事部主管

ChefDePartie(S),厨房主管

FrontDeskSupervisor(S),GSOSupervisor(S),前台主管，宾客服务主管

ClubFloorSupervisor(S),行政楼层主管

BellSectionSupervisor(S),行李房主管

HousekeepingSupervisor(FloorSupervisor,PASupervisor,LaundrySupervisor,

U&LSupervisor)(S),

客房部主管(楼层主管,大众区域主管，洗衣房主管，布草制服房主管)

SecuritySupervisor(S),GeneralCashier(S),保安部主管,总出纳

LevelG1(Possessspecializedskillsand/ortradequalifications)

拥有专业技能和行业认证

PurchasingAssistant采购助理

Asst.IncomeAudit收益审计助理

NightAudit夜间审计

EngineeringSeniorSkiUedWorker工程部高级技工

Storekeeper,库管员

TrainingAssistant培训助理

HygieneOfficer卫生官员

CanteenSeniorCook,员工餐厅高级厨师

SalesCoordinator,销售联络员

Artist美工

ReservationClerk预定员

F&BOudetCaptain餐饮部各营业部门领班

F&BHostess餐饮部领位

Butcher肉案厨师

GSO-Reception前台接待

PABXOperator总机接线员

GSO-Lobby,WelcomeOfficer大堂门迎

Driver司机

BellCaptain行李房领班

LevelG2(Basicmanualdutiesacrossallworkareas)

所有工作区域的基本工作职责

DepartmentClerk,各部门文员

Cashier收银员

EngineeringBasicSkilledWorker工程部普通技工

StaffCanteenCook员工餐厅厨师

F&BServiceAttendant餐饮部服务员

Budcr贴身管家

Bartender吧员

CommisChef(qualified)厨师助手(有资格的)

Bakers面点师

F&BKitchenCook餐饮部厨师

KitchenArtist厨房冷盘雕花

Bellman行李生

OrderTaker点单员

FloorRoomAttendant楼层服务员

HealthClubAttendant康乐部服务员

GuestLaundrj7Checker客衣检查员

Tailor裁缝

SecurityGuard保安

Gardener园丁

BoilerAttendant锅炉工

PoutaryPreparation粗力口工

F&BKitchenHelp餐饮部厨房帮工

PAAttendant公卫服务员

WindowCleaner|1窗清洁员

Steward管事员

Timekeeper打卡员

VcgetablcCleaner蔬菜清洗员

CafeteriaAttendant,员工餐厅服务员

LaundryAttendant(Washer,Presser,etc.)洗衣房服务员

LinenRoomAttendant,布草房服务员

PantryHelper餐具室助手

EE

EE

嘉盛酒店

GOODUUINHOTELS

STANDARDOPERATINGPROCEDURES

Subject:RecruitmentPolicyEffectiveDate:Oct.01,2003

招聘制度

PolicyNo.:HR-03Issuedby:HRDirector

Page:7Approvedby:GeneralManager

Distribution:SeniorExecutiveCommitteeDepartmentHeadsA&BAllEmployees

Objective目的

Toclearlyestablishthecontrolparametersassociatedwiththeeffectiveplanningandrecruitmentof

manpowerforthebestutilizationofHotel.

对与人力计划及招聘相关的各项控制细则作出明确规定，从而达到酒店对人力的最佳利用。

PolicyStatement政策说明

ItisthepolicyoftheGoodwinHoteltoclearlyoutlinetheprocedurespertinenttotherecruitmentand

employmentofpersonnelwithintheHotel.

嘉盛酒店政策规定：对与酒店员工招聘及雇佣有关的所有程序应进行明确说明。

Theapprovedmanningguideistobestrictlyadheredto.Nopositioncanbephysicallyfilledwithoutan

approvedaPersonnelRequisitionForm”.

严格遵守已获得批准的人员配备指南。在人员请雇单未获批准前，不得对任何职位空缺进行补充。

Selectionsshouldbebasedonqualifications,experienceandskillasspecifiedintheapprovedpersonnel

specifications.

对人员的选择应基于获准的人员请雇单上所列各项资历、经验及技能要求。

PromotionshouldbefromwithintheHotelwheneverpossible.

升职应尽可能首先考虑酒店内部员工。

UponapprovaloftheGeneralManager,theHumanResourcesDirectorshallberesponsibleforthe

formulation,executionandrevisionoftheHumanResourcesStandardOperatingProceduresforthe

recruitmentandemploymentofallemployees.

总经理批准后，人力资源总监负责对与酒店员工招聘及雇佣相关的人力资源标准运行程序进

行寿命、执行和修改。

Procedures程序

1.ReplacementofEmployees人员更换

Asvacanciesarise,theDepartmentHeadconcernedhastocompleteandsubmitaPersonnel

RequisitionFormtotheirrespectiveDivisionHeadforapprovalandforwardtotheHuman

ResourcesDirector.TheHumanResourcesDirectorwillthenvalidatetherequestandforwardthe

PersonnelRequisitionFormtoGeneralManagerforapproval.Uponreceiptoftheapproved

PersonnelRequisitionForm,theHumanResourcesDirector/PersonnelManagerwilltakeactionto

fillinthevacancyandprovidefeedbacktotheDepartmentHeadconcernedbyreturningacopyof

theapprovedPersonnelRequisitionForm.

出现空缺后,相关部门经理须填写人员请雇单并由其部门总监审批后转给人力资源总监。人

力资源总监审批后将人员请雇单转至总经理处。人力资源总监/人事经理收到由总经理批准

的人员请雇单后，进行人员招聘补充空缺并将获准的人员请雇单的复印件反馈相关部门。

2.AdditionalEmployees追加员工

Underspecialcircumstances,itmaybenecessarytorecruitadditionalresourcesnotbudgetedfor.

Inthisinstance,theDepartmentHeadconcernedhastosubmitthePersonnelRequisitionForm

withwrittenjustificationtotheirDivisionHeadforendorsementandforwardtotheHuman

ResourcesDirector.TheHumanResourcesDirector

willreviewtherequestwiththeDivisionHead,makeappropriateremarksandforwardtothe

FinancialControllerandGeneralManagerforapproval.Onceapprovalisgiven,theHuman

ResourcesDirectorwilltakenecessary7actiontofillthevacancy.

特殊情况下，会有必要招聘预算外的员工。此时，相关部门经理须将人员请雇单连同一份书面

说明递交部门总监进行批示后转至人力资源总监。人力资源总监与部门总监就其申请进行

研究后，作出必要说明转交财务总监及总经理审批。审批通过后，人力资源总监将采取必要行

动填补空缺。

3.FillingofVacancies填补空缺

TheHumanResourcesDirectorshouldensurethatthefollowingprioritywillbegiveninfilling

vacancies:

人力资源总监在填补空缺时，应首先考虑以下因素：

3.1existingemployeesoftheHotel酒店现有员工

3.2qualifiedEmployeeswithintheHotelwhoapplyfortransfer酒店内部申请调职且符合要

求的员工

3.3qualifiedapplicantswhoarereferredbyexistingEmployees酒店员工推荐的合格人选

3.4externalapplicants店外申请人

4.ExternalRecruitmentHiringProcedures外部招聘雇佣程序

4.1EmploymentApplicationForm求职申请表

ExternalapplicantsarerequiredtocompletetheEmploymentApplicationFormdetailingtheir

personaldata,academicqualifications,employmentrecordsandwithonerecentphotograph

attached.IssuingandreturningofApplicationFormsaretobecentralizedandforwardedto

theHumanResourcesOffice.ApplicationsreturnedthroughotherDepartmentHeadsor

EmployeesshallbesenttoHumanResourcesOfficedirecdyinstrictconfidencewithout

puttinganycommentsthatcouldpossiblyleadtoabiasedconclusionontheapplicant.店外申

请人须在求职申请表上详细填写其个人信息、资历、工作经历并附一张本人近照。发

放及收转求职申请表应由人力资源部负责。经由其他部门经理或员工的申请表须直接

转给人力资源部洞时严格，不做任何可能导致对求职者判断偏差的评论。

4.2ScreeningofApplications筛选求职申请

Priortothefirstinterview,theHumanResourcesDepartmentwillscreenalltheapplications.

第一次面试前，人力资源部颁将对所有求职申请进行筛选。

Thefollowingapplicantswillnotbeconsidered.以下列出的申请人将不予考虑：

-ImmediatefamilymembersofcurrentEmployees在职员工的直线亲属

-EmployeeswhoweredismissedbythepropertyunderGoodwinHotelorother

hotels被嘉盛酒店或其他酒店开除的人员

-EmployeeswhoresignedfromthepropertyunderGoodwinHotelwithinthelast3

months从嘉盛酒店辞职不三个月的人员

-Applicantwhoarcphysicallyunfittoworkforthejobtheyhaveappliedfor

身体状况不适合其所申请之职位的人员

-Applicantwhowerepreviouslyconvictedofacrime有犯罪前科的申请人

4.3FirstInterview初次面试

AllapplicantshavetobeinitiallyinterviewedbytheHumanResourcesDepartment.The

HumanResourcesDepartmentshallverifythepersonaldataprovidedbytheapplicantsand

alsoinquiretheapplicantssalaryexpectationwiththeformofInterviewEvaluation.

所有申请人须首先经过人力资源部面试。人力资源部将使用面试评估表核实申请人的

个人信息询问其薪水要求。

Iffoundsuitable,theHumanResourcesDepartmentshallarrangetheapplicantforasecond

interviewbytheDepartmentHeadconcernedwiththecompletedInterviewEvaluationform,

resume,referencesandotherrelevantdocuments.

如认为适合，人力资源部将安排申请人与相关部门经理进行复试,同时附上已填写的面

试评估表、简历、相关证明及其他文件。

Iftheapplicantisfoundunsuitableorimmediatefeedbackisnotpossible,theHuman

ResourcesDepartmentshallkeeptheapplicantinformedofthestatusinasincere,directand

timelymanner.

如认为申请人不合适或不能及时反馈意见，人力资源部须真诚、直接并及时向申请人说

明情况。

4.4SecondInterview第二次面试

TheDepartmentHeadconcernedshallberesponsibleforexaminingthesuitabilityofthe

applicantreferredfromtheHumanResourcesDepartmentonbasisofpersonalcharacteristics,

technicalcompetenceandjobskillrequirements.

相关部门经理应负责对人力资源部推荐的申请人就其个性、专业水平及工作技能方面

进行考察,确定是否符合要求。

Theratingandcommentsofapplicantshallbeclearlystatedontheappropriatecolumnofthe

ApplicationFormalongwiththesignatureoftheinterviewer.

面试者应在求职评估表的相应栏目内清楚填写对申请人的评分及考语，并签字。

Iftheapplicantisfoundsuitableforemployment,theresponsibleDepartmentHeadsshall

consultwiththeHumanResourcesDirectortodeterminethestartingsalarymaccordancewith

thefollowingguidelines:

如认为申请人可胜任，相关部门经理须与人力资源总监根据以下方针商定其起始薪水：

-Thesalary7scaleapplicabletotheposition此职位所对应的薪水级别

-Internalrelativityi.c.salariesofotherEmployeesholdingsame/similarposition

内部对比一目前任相同或相似职位员工的薪水

-Qualification,experience,presentsalaryandsalaryexpectationoftheapplicant.

申请人的资历、经验、目前薪水及薪水要求

TheresponsibleDepartmentHeadshallinformthesuccessfulcandidatethefollowingduring

theinterview.

相关部门经理应在面试时，向面试成功的申请人告知以下事项：

-Theposition(s)offered所提办事位

-Anoralindicationoftheproposedstartingsalarywithoutcommitment对起始薪水的口

头提议而非承诺

-The叩plicant'sproposedcommencementdate对申请人到职日期的提议

EmployeesselectedforDepartmentHeadlevelpositionsshallbeintroducedtotheGeneral

Managerbeforefinalconfirmationofemployment:为部门经理级别挑选的申请人须在最终确

认雇佣前，介绍给总经理：

ThefollowinghiringpositionshavetobeinterviewedbyourGeneralManagerfinally

以下职位的人员雇佣必须最终由总经理面试决定：

ChiefAccountant总会计师

CreditManager信贷经理

PurchasingManager采购经理

AssistantDirectorofEngineering助理总工程师

PersonnelManager人事经理

TrainingManager培训经理

AssistantDirectorofSales&Marketing营销副总监

SalesManager销售经理

PublicRelationsManager公关经理

Food&BeverageManager餐饮经理

Food&BeverageOudetManagers餐饮营业部门经理

AssistantFood&BeverageOutletManagers餐饮营业部门副经理

CateringManager宴会经理

ExecutiveChef行政总厨

ChineseExecutiveChef中厨厨师长

AssistantFrontOfficeManager前厅副经理

FrontOfficeSupervisor前厅主管

AssistantManagers大堂经理

GuestServiceManagers客户服务经理

ClubFloorManager行政楼层经理

ReservationsManager预定经理

PABXSupendsor总机主管

ChiefConcierge礼宾部经理

ExecutiveHousekeeper行政管家

AssistantExecutiveHousekeeper行政副管家

SecurityManager保安部经理

CompletedEmploymentApplicationFormswiththeInterviewEvaluationformmustbereturned

toHumanResourcesalongwithotherdocumentsinasealedconfidentialenvelopfornecessary

fbllowupaction.Incasetheapplicantisinterviewedandacceptedbyarepresentativeofthe

requestingDepartmentHead,thecandidate,sapplicationshouldroutethroughtheresponsible

DepartmentHead/DivisionHeadforendorsement.

完整的求职申请表及面试评估表连同其他材料须放入信封内密封后送返人力资源部进行

必要后续程序。如申请人是由相关部门经理所派代表面试且认可的,则其申请须再转交相

关部门经理/总监最终审批。

Iftheapplicanthasfailedthesecondinterview,therequestingDepartmentHeadshallifpossible,

informtheapplicantsorally.TheDepartmentHeadshallputdown“regretorally”oraplease

regretwontheformtoindicatewhethera“letterofregret“isrequired.

如申请人未通过第二次面试，相关部门经理应尽量口头告知。部门经理应在求职评估表上

注明“已告知结果”或“请告知结果”说明是否需要书面通知申请人。

AlldocumentsshouldbereturnedtotheHumanResourcesOfficeforfollowupaction.Theletter

ofregretistobeissuedatalltimesbytheHumanResourcesDirector.

所有文件均须送返人力资源部进行后续工作。书面通知书必须由人力资源总监签发。

IntheeventthatrequestingDepartmentHeadcannotdecideonthespotthatanofferistobemade,

he/shecanputdown“pending"or“hold"ontheformandreturnittotheHuman

ResourcesOffice.

如部门经理无法在面试当时作出决定，可在评估表上注明“待定”或“保留”并送交人力

资源部。

5.TentativeOfferandEmploymentContract

5.1Uponreceiptoftheselectedapplicant,sfile,theHumanResourcesDirectorwillsignon

theInterviewEvaluationFormconfirmingthatalldatahasbeenobtainedandtheyarcin

compliancewiththeHotelpolicyandappropriateLaborLaws.

收到选定申请人的资料，人力资源总监将在求知评估表上签字,确认获取所有信息且

与酒店政策及相关劳动法规保持一致。

5.2HumanResourcesDepartmentshallarrangetonotifytheapplicantorallytheposition

offered,thestartingsalaryandcommencementdateandtheEmploymentNotificationwill

beissuedtotheconfirmedapplicantslater.

人力资源部将口头通知申请人所提办事位、起始薪水、到职日期，随后向已确认雇佣

的申请人发出雇佣通知书。

5.3Whereapre-employmentreferencecheckisrequiredforwhateverreason,theHuman

ResourcesDepartmentwillconductsuchcheckorallyorinwritingwiththeagreementofthe

prospectivecandidate.

无论任何原因需要做背景调查，人力资源部将在得到候选人同意后口头或书面进行

调查。

5.4.Thecandidateshallberequiredtoattendthepre-employmentmedicalexamination.Upon

receiptofasatisfactorymedicalreport,applicantwillbeaskedtodotheHRcheck-in

procedure.

EmploymentContractwillbesignedtoconfirmhis/heracceptanceoftheoffer.Applicants

willthenhandintoHumanResourcesDepartmenttheSocialInsuranceTransferpaperand

thehotelwillarrangeforthetransferofLifetheEmployee,spreviousworkunitto

completetheemploymentformality.

申请人将被要求在雇佣前进行健康检查。在拿到健康证明后，人力资源部将通知申请

人办理入职手续。

5.5TheHumanResourcesDepartmentshallgivefeedbacktotheDepartmentHeadconcerned

andpreparetoreceivethenewEmployeeonhis/hercommencementdateaccordingtothe

orientationpolicy.

人力资源部将向相关部门经理反馈情况,并根据新员工入职政策做好新员工到职当

天的准备工作。

5.6HumanResourcesDepartmenthavetoissuethefollowingforournewemployee(s)on

boardpurpose:人力资源部须向以下部门发放有关新员工入职的表格：

FinanceDepartment财务部，HumanResourcesDepartment人力资源部，Security

Department保安部，HousekeepingDepartment客房部andotherConcerned

DepartmenKs)其他相关部门

PersonnelActionForm™ConcernedDepartments,HumanResources,FinanceDept.General

Manager(s)人事变动单-相关部门、人力资源部、财务部、总经理

EE

EE

嘉盛酒店

GOODUUINHOTELS

STANDARDOPERATINGPROCEDURES

Subject:EmploymentProcedureEffectiveDate:Oct.01,2003

入职程序

PolicyNo:HR-04Issuedby:HRDirector

Page:3Approvedby:GeneralManager

Distribution:ExecutiveCommitteeDepartmentHeadsA&BAllEmployees

Objective目的

Toensurethatemployeeshiredareaccuratelyaccountedforandprovidedwiththenecessary

informationanddetailsontheirfirstdayoftheirwork.

确保所有新聘员工在其入职第一天，均能获取准确的工作指示和必要的信息详情。

PolicyStatement政策说明

ItisthepolicyoftheGoodwinHotelthattheHumanResourcesDepartmenthastoarrangeand

providefornewemployeestheirrespe