人力资源-2022IT助理岗位说明书

partmentITDepartment职位名称:IT助理oITManagerTResponsibilities:-Numberofsubordinates:0nagersinchargeofsubordinatesonly领导风格(仅针对有下属员工的经理)：-Responsibilitiesngconditionofthecomputerterminalsofthefaxserver2.Assuretheinformationsecurity3.Assureagoodinternalcommunication(networkande-mailsingoodworkingon确保内部通讯畅通(如网络、邮件处于正常使用状态)。tsofthejob工作内容:1.Selectthetypeofsoftwareandhardwarethatthecompanywilluse(suchasAutoCAD,FaxServer)对公司所需软件、硬件进行选型(例如AutoCAD软件，传真服务器软件的选型)；2.Buycomputercomponentsandfittings3.Assurecompanywebsiteconstruction&development4.Assurethegoodrunningofthecomputers(includeinstallation,dealingwithcomputerblemsormalfunctionintroducingtheuseofsomesoftware维护客户机终端(包括装机，排除电脑故障，介绍软件使用方法)；5.ParticipateintheERPimplementation,assisttheERPteam第-2-页共8页山有路勤为径，学海无涯苦作舟P6.Tomonitortheworkingsituationoftheservers汇报:-PositionholderSupervisor任职人的直接主管希望得到的汇报如下:1.WantreportsabouteverydailyITsupportandproblemsandtokeepalog(records).2.Wantreportaboutimportantincidentontheserverterminalandthenetworkandtokeepalog(records).3.WantreportsabouttheOfficeAdministration(OA)system:test,installation,debugging,…OA汇4.WanttoknowwhentheITAssistantwillbeoutsideofthecompany-Positionholder任职人认为需向直接主管提供的汇报如下:1.ReporteverydailymanipulationofITsupport,byoralfirstandthenrecordthe2.Reporttheemployees’computerproblemsandthereasonabledemandsofemployees3.Reporttheimportantincident(suchasahackerattack)服务器发生重大故障的汇报；(如：黑客攻击等)；4.Reportthesituationofthecomputers(todiscarduselesscomputersornts职位层级:执行层Workingrelations：工作联系:1.Withthecomputersusers:tohelptheemployeestoinstallthesoftware,maintainthe第-3-页共8页山有路勤为径，学海无涯苦作舟computerinagoodworkingconditionanddealwiththemalfunctions2.WiththeITManager:todothetasksassignedbytheITManagerWiththeelectrician:thepositionholdercanhelptheelectriciantosetandmaintainthetelephoneline.ftheposition职位目标:1.Toassurethatallthecomputerterminalsrunnormally,toassurethatallemployeescanworknormallywiththeircomputer.2.Tobuildagoodcompanyprofilebysettingupthecompanywebsite.Workprocessesofthecompanyinwhichthispositiontakesplace参与公司的各项流程如下:zontalsupports任务:-MainTasks:60%1.Tomaintainthecomputerterminalsinagoodworkingcondition2.TocollectsomeITinformation(searchoninternet:forgoodpricesforcomponentsorfittingsfortechnicaladviceschatwithITspecialiststofindutionstoITproblems3.Tomonitorthefaxsentorreceivedbythefaxserver-SecondaryTasks:30%1.Tobuildthecompanywebsite2.Toselectthesoftwarethatthecompanywilluse第-4-页共8页山有路勤为径，学海无涯苦作舟3.ToassisttheITManagertofinishselectingandtestingtheOfficeAdministrationsoftware-OccasionalTasks:10%10％ToparticipateintheERPprojectandinputtheproductioninformationdata参与ERP项目，输入相关数据(生产信息)。irements知识技能要求:.Degree/Experience:SeniorHighSchoolorTechnicalSecondarySchool/Oneyearor中专技校毕业/少于一年或一年的相关经验.Diploma:MCSE(MicrosoftSystemEngineer).Languages:TobeabletoreadEnglish.Generalknowledge：1.Toknowhowtodothemaintenanceofthehardware2.Tohaveabasicknowledgeaboutnetwork.Technicalorpracticalknowledge：作技能：TobeabletoconfigureandmanagetheWindows2000serverWindows务器1.Tobeabletoresolvetheroutinecomputertroubles2.Toknowaboutnetworkmaintenance3.Toknowhowtoinstallandconfigurethedifferentsoftwarewecanuseorneed.tents联系相关项:内部(联系频率):1.Usersofthecomputerterminals:everyday第-5-页共8页山有路勤为径，学海无涯苦作舟2.ITManager:Every2days3.Electrician:2timesamonth-External(&frequency)外部(联系频率):Softwarecomponentsandfittingssupplier2timesamonthonditions工作环境:Worksintheofficeroomwithcomputer脑eandFreedom独立性和自由度:-Independence:No,thepositionholderneedstoaskforinstructionsfromtheITnagerforexampletopurchasethecomputercomponentsandfittings独立性：无独立性，任职人执行任务需向IT经理请示(例如，电脑设备及配件采购)-Freedomoforganization:Yes,theITManagerassignsthetaskstothepositionholdercanorganizehishertimeandwork.ly对下属的督察(仅针对有下属员工的经理):方法:频率:-Keypointslofyourwork受控工作:rkcontrolled%-Frequency:Every2days第-6-页共8页山有路勤为径，学海无涯苦作舟edecisions工作产生的影响:1.Impactontheworkingconditionoftheserver2.Impactontheinternalcommunication:toassurethegoodworkingconditionoftherkandoftheemailserver对内部通讯情况有影响(确保邮件网络正常使用)；3.Impactonthecompanyprofile:toavoidusingillegalcopiesofsoftware,tobuildthecompanywebsiteandnetworktounifytheformatofthecompanydocuments.对公司形象有影响(避免使用盗版软件，公司文档使用统一格式，网站建设等)。xchanges信息处理:-Natureofinformation:E-mail,scannedpictures,ITadvertisements-Medias:Network,e-mail,telephoneandbyspeakingdirectlytotheconcerned路、电话、邮件、电话、面谈-Importanceandurgency:10%oftheseinformationareimportantandurgentinformationabouthackersattacks),5%areimportantbutnoturgent(thefeedbackofamalfunctioninacomputerterminaland85%areneitherimportantnorurgent(todealwiththeITadvertisementsandgarbagee-mails)急(客户机终端出现故障的信息)，85％的信息为既不重要也不紧急(IT广告和垃圾邮nations从属关系:-Vertical:Superior:ITManager上级：IT经理-Horizontal:Noneiesabilitiesforthis该职位胜任要求:1.Senseofresponsibility2.Globalsystemthinking第-7-页共8页山有路勤为径，学海无涯苦作舟3.Creativity4.Initiative5.Intellectntaryinformation补充信息:-TheITManagercanassurealltheITaffairs-Thepositionholder