酒店英语新版

1）X.O.炒萝卜糕TurnipCakewithXOSauce（2）八宝饭EightTreasureRice（3）白粥PlainRicePorridge（4）XO酱海鲜蛋炒饭Stir-friedRicewithAssortedSeafoodinXOSauce（5）鲍鱼丝金菇焖伊面Stir-friedNoodleswithMushroomsandShreddedAbalone（6）鲍汁海鲜烩饭BoiledSeafoodandRicewithAbaloneSauce（7）鲍汁海鲜面SeafoodNoodleswithAbaloneSauce（8）北京炒肝Stir-friedLiverBeijingStyle（9）北京鸡汤馄饨WontoninChickenSoup（10）北京炸酱面NoodleswithBeanPaste（11）碧绿鲜虾肠粉FreshShrimpsinRiceFlourNoodleswithVegetables（12）冰糖银耳炖雪梨StewedSweetPearwithWhiteFungus（13）菜脯叉烧肠粉SteamedRiceRollswithPreservedVegetables（14）菜盒子Stir-friedCrispyCakeStuffedwithVegetable（15）菜肉大馄饨PorkandVegetableWonton（16）菜肉饺子DumplingsStuffedwithMincedPorkandVegetable（17）参吧素菜卷SweetDumplingsStuffedwithCreamandMixedFruits（18）草菇牛肉肠粉SteamedRiceNoodleRollswithMushroomsandMincedBeef（19）叉烧包BarbecuedPorkBun（20）叉烧焗餐包BarbecuedPorkDumpling（21）叉烧酥CakewithBarbecuedPork（22）炒河粉SauteedRiceNoodles（23）炒面SauteedNoodleswithVegetables（24）陈皮红豆沙MincedRedBeanPastewithOrangePeel（25）豉油蒸肠粉SteamedRiceRollswithBlackBeanSauce（26）豉汁蒸凤爪SteamedChickenFeetwithBlackBeanSauce（27）豉汁蒸排骨SteamedSpareRibswithBlackBeanSauce（28）春菇烧麦SteamedDumplingsStuffedwithMushroom（30）葱油拌面MixedNoodleswithSpringScallion,OilandSoySaucewww（31）葱油饼FriedChiveCake（32）葱油煎饼PancakewithScallions（33）脆皮春卷CrispySpringRoll（34）脆炸芋头糕TaroCakewithPreservedPork（35）担担面SichuanFlavorNoodle（36）蛋煎韭菜盒Deep-FriedShrimpsandChiveDumplings（37）冬菜牛肉肠粉SteamedRiceRollswithMincedBeefandPreservedVegetables（38）冻马蹄糕WaterChestnutJellyCake（39）豆浆SoybeanMilk（40）豆沙包SteamedBunStuffedwithRedBeanPaste（41）豆沙锅饼Pan-friedRedBeanPastePancake（42）豆沙粽子GlutinousRiceStuffedwithRedBeanPasteWrappedinBambooLeaves（43）翡翠培根炒饭Stir-friedRicewithBaconandMixedVegetables（44）翡翠烧麦SteamedVegetableDumplings（45）翡翠水饺SpinachandMeatDumpling（46）蜂巢炸芋头Deep-FriedTaroDumplings（47）蜂蜜龟苓糕ChilledHerbalJellyServedwithHoney（48）凤城煎鱼脯FriedFishandEgg（49）干炒牛河Dry-friedRiceNoodleandSlicedBeef（50）高汤鸡丝面NoodlesinShreddedChickenSoup蔬菜类部分：（1）XO酱炒海茸百合SauteedLilyandGreenVegetableinXOSauce（2）百合炒南瓜SauteedPumpkinwithLily（3）板栗白菜SauteedChineseCabbagewithChestnuts（4）白灼时蔬BoiledSeasonalVegetables（5）炒芥兰SauteedKale（6）炒生菜SauteedLettuce（7）炒时蔬SauteedSeasonalVegetables（8）豉汁凉瓜皮SauteedBitterGourdPeelinBlackBeanSauce（9）葱香荷兰豆SauteedSnowBeanswithScallion（10）翠豆玉米粒SauteedGreenPeasandCorn（11）冬菇扒菜心BraisedVegetableswithBlackMushroom（12）豆豉鲮鱼油麦菜SauteedVegetablewithDicedFishandBlackBeanSauce（13）干贝扒芦笋BraisedAsparaguswithScallops（14）干煸苦瓜SauteedBitterGourd（15）海茸墨鱼花SauteedDicedSquidandGreenVegetables（16）蚝皇扒双蔬BraisedSeasonalVegetablesinOysterSauce（17）蚝油扒时蔬BraisedVegetablesinOysterSauce（18）蚝油生菜SauteedLettuceinOysterSauce（19）红烧毛芋头BraisedTaroinSoySauce（20）红枣蒸南瓜SteamedPumpkinwithRedChineseDates（21）猴头蘑扒菜心BraisedVegetablewithMushrooms（22）虎皮尖椒SauteedGreenChiliPepper（23）琥珀香芹炒藕粒SauteedDicedLotusRootwithCeleryandWalnuts（24）黄耳浸白玉条SimmeredWinterMelonwithYellowFungus（25）黄金玉米SauteedSweetCornwithSaltyEggYolk（26）火腿炒蚕豆SauteedBroadBeanswithHam（27）鸡汤竹笙浸时蔬SauteedBambooShoots（28）姜汁炒时蔬SauteedSeasonalVegetablesinGinger（29）椒盐茄子丁DeepFriedDicedEggplantwithSpicySalt（30）辣椒炝时蔬SauteedVegetableswithChiliPepper中国酒部分：（1）8年香雕绍兴酒XiangDiaoShaoXing（8Years）（2）陈年彩坛花雕CaiTanHuaDiao（3）5年香雕绍兴酒XiangDiaoShaoXing（5Years）（4）绍兴花雕2023ShaoXingHuaDiao（10Years）（5）绍兴花雕2023ShaoXingHuaDiao（20Years）（6）绍兴花雕及清酒ShaoXingHuaDiao&Sake（7）三十年花雕HuaDiaoShaoXing（30Years）（8）绍兴加饭ShaoXingJiaFan（9）女儿红2023Nu'erHong（12Years）（10）女儿红2023Nu'erHong（18Years）（11）古越龙山GuYueLongShan白酒类：（12）北京醇BeiJingChun（13）二锅头ErGuoTou（Superior500ml56°）（14）精装二锅头52度HongXingErGuoTou（500ml52°）（15）古钟二锅头GuZhongErGuoTou（500ml46°）（16）蓝花珍品二锅头LanHuaZhenPinErGuoTou（17）红星珍品二锅头（500毫升52度）RedStarZhenpinErGuoTou（500ml52°）18）牛栏山经典二锅头（500毫升52度）NiulanshanBrandJingdianErguotou（500ml52°）（19）青瓷珍品二锅头QingCiZhengPinErGuoTou（500ml46°）（20）京酒38度JingJiu（500ml38°）（21）三品京酒（500毫升38度）SanPinJingJiu（500ml38°）（22）三品京酒（500毫升52度）SanPinJingJiu（500ml52°）（23）酒鬼38度JiuGui（500ml38°）（24）酒鬼52度JiuGui（500ml52°）（25）小酒鬼（250ml）XiaoJiuGui（250ml38°）（26）国酿（贵州茅台系列）GuoNiang（MaoTaiLiquorSeries）（27）茅台38度MaoTai（500ml38°）（28）茅台53度MaoTai（500ml53°）（29）茅台（三十年）MaoTai（30years）（30）茅台（十五年）MaoTai（15years）猪肉类部分：（1）白菜豆腐焖酥肉BraisedSlicedPorkwithBeanCurdandChineseCabbage（2）鲍鱼红烧肉BraisedPorkwithSmallAbalone（3）鲍汁扣东坡肉BraisedPorkwithAbaloneSauce（4）百页结烧肉StewedDicedPorkandSlicedBeancurdwithBrownSauce（5）碧绿叉烧肥肠SteamedRiceRollswithBarbecuedPorkIntestineandVegetables（6）潮式椒酱肉FriedPorkwithChiliSauceChaozhouStyle（7）潮式凉瓜排骨SpareribswithBitterGourdChaozhouStyle（8）豉油皇咸肉SteamedPorkwithSoySauce（9）川味小炒SautéedShreddedPork（Carrots,BambooandMushrooms）withHotSauce（10）地瓜烧肉StewedDicedPorkandSweetPotato（11）东坡方肉BraisedDongpoPork（12）冬菜扣肉BraisedSlicedPorkwithPreservedVegetablesinCasserole（13）方竹笋炖肉BraisedPorkwithBambooShoots（14）干煸小猪腰FriedPig'sKidneywithOnion（15）干豆角回锅肉SauteedSpicyPorkwithDryBean（16）干锅排骨鸡BraisedSpareribandChickeninClayPot（17）咕噜肉StewedSweetandSourPork（18）怪味猪手BraisedSpicyTrotters（19）黑椒焗猪手FriedTrotterswithBlackPepper（20）红烧狮子头StewedMeatballwithBrownSauce21）脆皮乳猪CrispySucklingPigs（22）回锅肉片SauteedSlicedPorkwithPepperandChilli（23）火爆腰花Stir-FriedPorkKidney（24）煎猪柳Pan-FriedPorkFillet（25）酱烧骨BraisedSpareRibswithSpicySauce（26）酱猪手BraisedTrotterswithSoyBeanPaste（27）椒盐肉排SpareRibswithSpicySalt（28）椒盐炸排条Deep-FriedSpareRibswithSpicySalt（29）金瓜东坡肉BraisedPorkwithMelon30）金元鲍红烧肉BraisedPorkwithSmallAbalone31）京酱肉丝SauteedShreddedPorkwithSweet-BeanSauce\o"餐饮"餐饮服务常用英语一

201)Whattimewouldyoulikeyourtable?您什么时间需要这张餐桌呢？

202)Atablefortwo?你们是两个人吗？

203)Forhowmany?几个人？

204)Who’sthereservationfor?您为谁预订？

205)Youcansitwhereyoulike.您可以随便坐。

206)Isthistablesuitable?这张桌子合适吗？

207)Thewaitresswillbehereinafewminutes.服务员立即就来。

208)I’msorry,therearen’tanytablesleftnow.对不起，没有空桌子了。

209)I’msorry,therestaurantisfullnow.对不起，现在餐厅已坐满。

210)Wecanseatyouintwentyminutes.二十他钟后才干安排您入座。

211)Haveyoubeenserved?有人为您服务了吗？

212)Doyouhaveareservation,sir?先生，您预订了吗？

213)Wouldyoucomewithme,please?请跟我来，好吗？

214)Couldyoupleasecomewithme,please?请随我来，好吗？

215)Pleasestepthisway.这边请。

216)Wouldyouliketositnearthewindow?您喜欢靠窗坐吗？

217)Wherewouldyouliketosit?您希望坐在哪儿呢？

218)I’llbewithyouinaminute.我立即就来。

219)Wouldyoumindsittinghereinthecorner?靠角坐您不介意吧？

220)Weareopenfrom6inthemorningto11intheevening.我们的营业时间是从早上6：00到晚上11：00。

221)Weserve24hours.我们24小时营业。

222)Weareopenroundtheclock.我们昼夜营业。

223)Servicehoursare:7:00a.m.to9:00a.m.forbreakfast;11:30a.m.to1:30p.m.forlunch;6:30p.m.to8:30p.m.fordinner.

早饭：7：00到9：00

餐厅供应时间是：午饭：11：30到下午1：30；

晚饭：6：30到8：30

餐饮服务常用英语二

224)MayIhaveyourname,please?请问您的姓名。

225)Canyougivemeyourname,please?我可以问您的姓名吗？

226)Here’sthemenu.这是菜单。

227)I’llbringyouthemenu,sir.先生，我给您拿菜单。

228)Herearethemenuandwinelist.这是菜单和酒单。

229)Areyoureadytoorder?您现在点菜吗？

230)Wouldyouliketoordernow?您现在点菜吗？

231)MayItakeyourordernow?您现在可以点菜了吗？

232)Whathaveyoudecidedon?您决定吃什么了吗？

233)WouldyoulikeChinesefoodorWesternfood?您要吃中餐还是西餐？

234)Whatwouldyoulike?您想吃点什么？

235)Whatwouldyouliketostartwith?您先来点什么？

236)Whatwouldyouliketofollow?您下一道菜点什么呢？

237)Wouldyoulikesomethingtodrink?您想喝点什么吗？

238)Whatwouldyoulikeforadrink?您想喝什么？

239)Wouldyouliketoorderaperitif?想要点开胃酒吗？

240)Wouldyoulikeanaperitifbeforelunch?饭前您想吃点开胃的东西吗？

241)Whatkindofdrinkwouldyoulike?您要点什么饮料。

242)Whatkindofjuicedoyouwant?您要茶还是咖啡？

243)Willyouhaveteaorcoffee?你要品茗还是咖啡？

244)Doyoulikeyourcoffee,blackorwhite?您喜欢清咖啡还是牛奶咖啡？

245)Wouldyoulikegreenteaorblacktea?您喜欢绿茶还是红茶？

246)WouldyouliketotryMaoTai–thebestChinesespirits?您想尝尝中国最佳的酒——茅台酒吗？

247)WouldyoupreferShanghaicocktail?您喜欢上海鸡尾酒吗？

248)Whydon’tyoutryaglassofdrywhitewine?干吗不尝一杯干白葡萄酒吗？

249)WhatkindofChinesefooddoyouwant?您想吃哪种中国食物？

250)Whatkindofvegetableswouldyoulike?您想吃什么蔬菜。

251)Wehavesteak,roastchickenandvegetablestoday.我们今天供应牛排，烤鸡和蔬菜。

252)Today’sspecialisroastlegoflamb.今天的特别菜是烤羊腿。

253)Everythingisalacarte.这里只能点菜。

254)Wouldyouliketodinealacarteortabled’hote?您是吃点菜还是公司菜。

255)Wehaveabuffet.Youcanhaveallyouwantfor$10.我们有自助餐，您交十元钱可以随便吃。

256)Howwouldyoulikeyoureggs?您喜欢几成熟的鸡蛋？

257)Howwouldyoulikeyourstreak,welldone,mediumorrare?

您喜欢几成熟的牛排，是熟透的，还是适中的，还是半生的？

258)Howabouttryingsomelobster?您是不是尝一尝大虾？

259)IsuggestyouhaveatasteofSichuandishes.我建议您尝尝四川菜。

260)I’drecommendthisdishtoyou.我乐意向您推荐一个菜。

261)I’msureyou’llenjoyit.我肯定您会喜欢它。

262)It’sdeliciousandworthatry.它鲜美可口，值得一尝。

263)I’msorry,therearenochopsleft.对不起，没有排骨了。

264)Wehaven’tanymorelobstertoday.今天的大虾已经卖完了。

265)Thisisthesoupyouordered.这是您点的汤。

266)Weareshortofhelptoday.我们今天人手少，

267)I’llseeaboutyourorder.我会去看看您点的菜做得如何了。

268)Doyoucareforadessert?您是不是想吃点甜食。

269)Whatdoyouwantfordessert?你要吃什么甜食？

270)I’llgetyouanotherone.我再给您端一份来。

271)Whatelsedoyouwant?您还要别的什么吗？

272)Isthereanythingelse?您还要别的什么吗？

273)CouldIserveyouanythingelse?还需要我给您点什么吗？

274)Ifyouneedanythingelse,justfeelfreetotellme.假如您还需要别的什么，尽管告诉我好了。

275)What’stheproblem,sir?先生，出了什么问题？

276)I’lltaketothechefandseewhathecando.我去和\o"厨师"厨师商议一下，看看他能否给予补救。

277)Ifyoudon’tlikethisdish,howaboutgettingyouanotherone?假如您不喜欢这道菜，是不是换个别的。278)Wouldyoulikeitcookedalittlemore?您乐意把它再煮一下吗？

279)Onceit’sorderedandserved,itcan’tbeexchanged.凡是点的菜上桌以后是不能换的。

280)Regretfullynot.遗憾的是不行，

281)I’mreallysorry,butyouseemydifficulty.真对不起，但也希望您能体谅我的难处。

282)I’msureeverythingwillbesatisfactoryagainnexttimeyoucome.相信下次您再来时，一切都会使您称心满意。

283)Idoapologizeforgivingyouthewrongdish.实在对不起，我把菜送错了。

284)Iseemtohavemisservedadish.我好象上错了一道菜。

285)I’llchangeitimmediatelyforyou.我立即给您换。

286)Icanofferyousomeoystersoup.Complimentsofthechef.我可以向您免费提供一些牡蛎汤，算是厨师的一点敬意。

287)Iseverythingallright?一切都还好吗？

288)Howwasthefood?饭菜还好吗？

289)Howdoyoulikethefishcookedthisway?您觉得鱼这样烧怎么样？

290)Iseverythingtoyoursatisfaction?吃得满意吗？

291)What’syouropinionofourservice?您对我们的服务有什么意见吗？

292)Wouldyouliketosignforthat?您准备签字挂帐吗？

293)Wouldyouliketoputitonyourhotelbill?

您准备将这个费用记到您饭店的总帐吗？

294)Couldyousignhere,please?请您在这儿签字。

295)MayIalsohaveyourroomnumber,please?我可以问一下您的房间号码吗？

296)Inourhotelwedon’taccepttips.我们饭店是不收小费的。

297)Theminimumchargeforadinnerpartyof200peopleis6000yuanFEC,excludingdrinks.200人的宴会最低的6000人民币况换券，不涉及饮料。

298)MayIhavealookatyourinvitationcard?我可以看一个您的请柬吗？

299)AtaChinesepartytheguestsusuallyarrive5-10minutesearly.中餐宴会客人通常提前五至十分钟到达。

300)It’snotgoodtobelate.迟到是不好的。酒店英语饭店英语交流用语·欢迎、问候用语1、Goodmorning(afternoon,evening),sir(madam)早上（下午、晚上）好，先生（夫人）。2、Howdoyoudo?您好！（初次见面）Gladtomeetyou.不久乐见到您。3、Howareyou?您好吗？Fine,thanks.Andyou?很好，谢谢。您好吗？4、Welcometoourhotel(restaurant,shop).欢迎到我们宾馆（餐厅、商店）来。5、Wishyouamostpleasantstayinourhotel.愿您在我们宾馆过得快乐。6、Ihopeyouwillenjoyyourstaywithus.希望您在我们宾馆过得快乐。（客人刚入店时）Ihopeyouareenjoyingyourstaywithus.希望您在我们宾馆过得快乐。（客人在饭店逗留期间）Ihopeyouhaveenjoyedyourstaywithus.希望您在我们宾馆过得快乐。（客人离店时）7、Haveagoodtime!祝您过得快乐！8、***hotel,frontdesk.CanIhelpyou?***饭店，前厅。您找谁？9、Sorry,I'vedialedthewrongnumber.对不起，我拨错号了。10、MayIspeaktoyourgeneralmanager?能和你们总经理说话吗？Speaking.我就是。11、Sorry,heisnotinatthemoment.对不起，他现在不在。Wouldyouliketoleaveamessage?您要留口信吗？12、Pardon.对不起，请再说一遍，好吗？Ibegyourpardon.对不起，请再说一遍，好吗？饭店英语交流用语·祝贺用语13、Congratulations!祝贺您！14、Happybirthday!生日快乐！15、Happynewyear!新年快乐！16、MerryChristmas!圣诞快乐！17、Haveaniceholiday!假日快乐18、Wishyoueverysuccess!祝您成功！答谢和答应语:19、Thankyou(verymuch).谢谢您（非常感谢）。20、Thankyouforyouradvice(information,help)感谢您的忠告（信息、帮助）。21、It'sverykindofyou.谢谢，您真客气。22、Youarewelcome.不用谢。23、Notatall.不用谢。Don'tmentionit.不用谢。24、It'smypleasure.非常快乐为您服务。(Withpleasure.)(Mypleasure.)25、Iamatyourservice.乐意为您效劳。26、Thankyouforstayinginourhotel.感谢您在我们酒店下榻。27、I'msorry.很抱歉。28、Excuseme.对不起。29、I'msorry,It'smyfault.很抱歉。那是我的过错。30、Sorrytohavekeptyouwaiting.对不起，让您久等了。31、Sorrytointerruptyou.对不起，打扰您了。32、I'msorryaboutthis.对此表达抱歉。Myapologize.我向您道歉。33、Iapologizeforthis.我为此道歉。34、That'sallright.没关系。35、Let'sforgetit.算了吧。饭店英语交流用语·征询和指路用语36、Can(May)Ihelpyou?我能帮您什么吗？Yes,please.好的。37、WhatcanIdoforyou.我能为您干点什么？38、IsthereanythingIcandoforyou?有什么能为您效劳的吗?39、Justamoment,please.请稍等一下。40、MayIuseyourphone?我能借用您的电话吗？Certainly.当然可以。Yes,ofcourse.当然可以。41、Goupstairs/downstairs.上楼/下楼。42、It'sonthesecond(third)floor.在二（三）楼。43、Excuseme.对不起。Whereisthewashroom(restroom,elevator)?请问盥洗室（休息室、电梯）在哪儿？Thisway,please.请这边走Turnleft/right.往左转/右转。45、It'sinthelobbynearthemainentrance.在大厅靠近大门。46、It'sinthebasementattheendofthecorridor.在地下室走廊尽头。饭店英语交流用语·提醒和辞别用语47、Mind/(Watch)yourstep.请走好。48、Pleasebecareful.请当心。49、Pleasedon'tleaveanythingbehind.请别遗忘您的东西。50、Don'tworry.别紧张。51、Takeiteasy.放心好了。52、Pleasedon'tsmokehere.请不要在这边抽烟。53、Goodbye.再见。54、Seeyoulater.再见。55、Goodnight.晚安。56、Seeyoutomorrow.明天见。57、Goodbyeandthankyouforcoming.再见，谢谢您的光顾。58、Goodbyeandhopetoseeyouagain.再见，希望再见到您。59、Haveanicetrip!一路平安！60、Wishyouapleasantjourney!Goodluck!祝您旅途快乐！祝您好运！饭店英语交流用语·前厅和客房部用语1、Haveyougotareservation?您预定过了吗？2、MayIknowyournameandroomnumber?您能告诉我您的名字与房间号吗？3、Hereisyourroomkey.给您房间钥匙。4、Pleasepayatthecashier'sdeskoverthere.请去那边帐台付款。5、Aretheseyourbaggage?这些是您的行李吗？MayItakethemforyou?我来帮您拿好吗？6、Housekeeping,mayIcomein?客房服务员，我可以进来吗？7、Leaveyourlaundryinthelaundryinthelaundrybagbehindthebathroomdoor.请把要洗的东西放在浴室门后的洗衣袋中。8、IhopeI'mnotdisturbingyou.我希望没有打扰您。9、Onemoment,madam.I'llbringthemtoyourightaway.等一会儿，夫人。我立即送来。10、I'llsendforanelectrician(doctor...)我给您请电工（大夫……）。餐饮部：11、Sitdown,please.Hereisthemenu.请坐，给您菜单，先生。MayItakeyourorder,sir?您要点菜吗？12、Whatwouldyouliketohave,coffeeortea?您要喝咖啡还是茶？13、Wouldyouliketohaveanywinewithyoudinner?您用餐时要喝点酒吗？14、Servicehoursare:（餐厅）供应时间是：7:00a.m.to9:00a.m.forbreakfast.早餐7点到9点。11:30a.m.to1:30p.m.forlunch.午餐11点半到1点半。6:30p.m.to8:30p.m.fordinner.晚餐6点半到8点半。15、Hereisthebill.Pleasesignit.这是您的账单，请签字。饭店英语交流用语·销售用语1、Whatkindofroom(food)wouldyouliketohave?您需要什么样的房间（吃什么样的菜）？2、Hereisabrochureofourhotelandtariff.这是介绍我们饭店的小册子和价目表。3、We'llgiveyoua10%(tenpercent)discount.我们给您九折优惠。4、We'lloffertourguidescomplimentarybreakfasts.我们给陪同提供免费早餐。5、Weacceptyourterms.我们接受您的条件。6、MayIintroducemyself?让我介绍我自己。7、MayIpresentyoualittersouvenir?请接受我们的一点小纪念品。8、Let'sdrinktoourfriendship!为我们的友谊干杯！9、Letmeproposeatoasttothehealthofourguests!建议为在座客人的健康干杯！10、Cheers!(Bottoms!)干杯！11、HowdoyoulikeChinesefood?您喜欢中国菜吗？12、Whatdoyouthinkofourservice?您对我们的服务有什么意见？13、Thankyouforyourcomments(compliment,suggestions).谢谢您给我们提的意见（赞扬、建议）。14、I'mafraidit'sagainstthehotel'sregulations.这是违反饭店规章制度的。15、Inourhotelwedon'taccepttips.我们饭店是不收小费的。It'sourpleasuretoserveourguestswell.我们为能为客人服务好而感到快乐。Thankyouallthesame.然而，还是要谢谢您。16、I'mafraidyou'llhavetopayforthedamage.您必须补偿。17、Thankyoufortellingusaboutit.谢谢您告诉我们I'lllookintothematterrightaway.我立即去解决这件事情。18、Iassureyouitwon'thappenagain.我保证此类事情不会再发生。19、Pleasedon'tworry,sir(madam)先生（夫人），请不必紧张。Iwillsendsomeoneuptoyourroomrightaway.我立即派人到你的房间去。20、Ican'tguaranteeanything,butI'lltrymybest.我不能保证，但我会尽力而为。21、WhatcanIshowyou.您要买什么？22、Howdoyoulikethisfashion(color,size,design)?您喜欢这种款式（颜色、尺寸、图案）吗？23、Theextralargesizeofthiscolorisoutofstock.这种颜色的特大号已经卖完了。Pleasetryusagaintomorrow.请明天再来看看。24、Theyarealtogether175(onehundredandseventy-five)Yuan.共计175元。Youmaypayincashorwithcreditcard.您可以付钞票也可以用信用卡。25、Youhavemadeagoodchoice,youhaveverygoodtaste.您真会买东西，眼力真好。宾馆英语·预订房间1．I'dliketobookadoubleroomforTuesdaynextweek.下周二我想订一个双人房间。2．What'sthepricedifference?两种房间的价格有什么不同？3．Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis115dollarspernight.一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。4．IthinkI'lltaketheonewithafrontviewthen.我想我还是要阳面的吧。5．Howlongwillyoubestaying?您打算住多久？6．We'llbeleavingSundaymorning.我们将在星期天上午离开。7．AndwelookforwardtoseeingyounextTuesday.我们盼望下周二见到您。8．I'dliketobookasingleroomwithbathfromtheafternoonofOctober4tothemorningofOctober10.我想订一个带洗澡间的单人房间，10月4日下午到10月10日上午用。9．Wedohaveasingleroomavailableforthosedates.我们的确有一个单间，在这段时间可以用。10．Whatistherate,please?请问房费多少？11．Thecurrentrateis$50pernight.现行房费是50美元一天。12．Whatservicescomewiththat?这个价格涉及哪些服务项目呢？13．Thatsoundsnotbadatall.I'lltakeit.听起来还不错。这个房间我要了。14．Bytheway,I'dlikeaquietroomawayfromthestreetifthatispossible.顺便说一下，如有也许我想要一个不临街的安静房间。DialogueAA:RoomReservations.Goodafternoon．B:I'dliketobookadoubleroomforTuesdaynextweek．A:That'sfine,sir.AdoubleroomforTuesday,September12th,withafrontvieworrearview?B:What'sthepricedifference?A:Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis115dollarspernight.B:IthinkI'lltaketheonewithafrontviewthen.A:Howlongwillyoubestaying?B:We'llbeleavingSundaymorning.A:Thatwillbefivenights,sir.Thankyouverymuch,andwelookforwardtoseeingyounextTuesday.B:Good.That'sallsettledthen.Good-bye.A:Good-bye.DialogueBA:AdvanceReservations.CanIhelpyou?B:Yes,I'dliketobookasingleroomwithabathfromtheafternoonofOctober4tothemorningofOctober10.A:Yes,wedohaveasingleroomavailableforthosedates.B:Whatistherate,please?A:Thecurrentrateis$50pernight.B:Whatservicescomewiththat?A:For$50you'llhavearadio,acolortelevision,atelephoneandamajorinternationalnewspaperdeliveredtoyourroomeveryday.B:Thatsoundsnotbadatall.I'lltakeit.A:Verygood.Couldyoutellmeyourname,sir,please?B:Yes,itisMoore.A:Howdoyouspellit,please?B:It'sM-O-O-R-E.A:M-O-O-R-E.Andwhatisyouraddress,please?B:Itis3600MontagueBoulevard,Hattiesburg,Mississiippi39401U.S.A..A:Excuseme,sir,butcouldyouspeakalittlemoreslowly,please?B:Sure,noproblem.It's3600MontagueBoulevard,Hattiesburg,Mississippi39401U.S.A..Haveyougotit?A:Yes,soitis3600MontagueBoulevard,Hattiesburg,Mississippi39401U.S.A..B:That'sright.A:Whataboutyourtelephonenumber?B:(601)264-9716.Bytheway,I'dlikeaquietroomawayfromthestreetifthatispossible.A:Aquietroomawayfromthestreetispreferred.O.K..We'llmailyouareservationcardconfirmingyourbookingassoonaspossible.Welookforwardtoyourvisit.B:Thankyouandgood-bye.A:Good-bye.WordsandExpressionssettlev.解决availablea.可得到的，有用的confirmvt.使坚定，认可Mississippin.密西西比（美国州名）宾馆英语·在宾馆门口15．Welcometoourhotel.欢迎光顾。16．Soyouhavegotaltogetherfourpiecesofbaggage?您一共带了4件行李，是不是？17．Letmehaveacheckagain.让我再看一下。18．TheReceptionDeskisstraightahead.接待处就在前面。19．Afteryou,please.你先请。20．Excuseme,wherecanIbuysomecigarettes?劳驾。我到哪儿可买到香烟？21．Thereisashoponthegroundfloor.一楼有个商店。22．ItsellsbothChineseandforeigncigarettes.在那儿可买到中国香烟和外国香烟。23．CanIalsogetsomesouvenirsthere?也可以买到纪念品吗？24．Thereisacountersellingallkindsofsouvenirs.有个柜台出售各种各样的纪念品。25．Excuseme,whereistherestaurant?劳驾，请问饭厅在哪儿？26．WehaveChineserestaurantandawestern-stylerestaurant.Whichonedoyouprefer？我们有中餐厅和西餐厅，你乐意去哪个?27．I'dliketotrysomeChinesefoodtoday.今天我想尝尝中国菜。DialogueA(AcarpullsupinfrontofHuatianHotelandadoorman(A)goesforwardtomeettheguestsBandC,openingthedoorofthecarforthem.)A:Goodevening,sirandmadam.Welcometoourhotel.MrBell(B):Thanks.Goodevening.A:(Openingthetrunk,takingoutthebaggageandlookingatthenameonthebaggagetags.)I'mthedoorman,sir.Soyouhavegotaltogetherfourpiecesofbaggage?B:Er.Maybefive,Margaret(C)?A:Five?Oh,sorry.Letmehaveacheckagain.C：Oh,no,Henry.Alwayspoormemory!We'vegotonlyfour.B:Isee.(Tothedoorman)Sorry,boy.You'reright.Fourpieces.A:Nevermind,sir.TheReceptionDeskisstraightahead.Afteryou,please.B:Yes,thankyou.DialogueBA:Excuseme.WherecanIbuysomecigarettes?B:Thereisashoponthegroundfloor.ItsellsbothChineseandforeigncigarettes.A:CanIalsogetsomesouvenirsthere?B:Yes,sir.Thereisacountersellingallkindsofsouvenirs.A:Bytheway,whereisthemen'sroom?B:Thereisoneattheendofthecorridor.A:Thankyou.B:Youarewelcome.DialogueCA:Excuseme,whereistherestaurant?B:WehaveChineserestaurantandawestern-stylerestaurant.Whichonedoyouprefer?A:I'dliketotrysomeChinesefoodtoday.B:TheChineserestaurantisonthesecondfloor.A:Whatarethehoursattherestaurant?B:Breakfast6:0to9:00a.m.;Lunch11:30a.m.to2:00p.m.;Dinner5:30to9:00p.m.A:Thankyou.B:You'rewelcome.WordsandExpressionscigaretten.香烟、纸烟souvenirn.纪念品，纪念物corridorn.走廊宾馆英语·在接待处(1)28．Iwantadoubleroomwithabath.我要一间有浴室的双人房。29．Howmuchadaydoyoucharge?天天收费多少？30．Itishundredyuanadayincludingheatingfee,butexcludingservicecharge.一百元一天，涉及供暖费但不涉及服务费。31．It'squitereasonable.收费十分合理。32．Howlongdoyouintendtostayinthishotel?您准备住多久？33．Haveyougotthroughwiththecheck-inprocedure?你是否已经办妥住宿登记手续？34．CanIbookasingleroomformyfriendbeforehandashewillarriveinShanghaitomorrowmorning?我能为我的朋友预订一间单人房吗?他将于明天早上到达上海。35．Wouldyoumindfillinginthisformandpayahundredyuaninadvanceforhim.请填好并预付一百元钱。36．Thisisareceiptforpayinginadvance.Pleasekeepit.这是预付款收据，请收好。37．Haveyouanyvacant(spare)roominthehotel?旅馆里有空余房间吗？38．Sorry,wehavenovacant(spare)roomforyou.ButIcanrecommendyoutotheOrientHotelwhereyoumaygetaspareroom.对不起，我们已经客满了。但是我可以介绍您去东方饭店，那里有空余的房间。39．Goodafternoon,myroomnumberis321.Anymailforme?下午好！我的房号是321。有我的信吗？40．Yes.Youhavetwolettersandonetelegram,alsoamessagewasleftbyaladybeforeonehour.有的。您有两封信和一封电报，一小时前有一位小姐来电话留言给您。41．I'llmailalettertoU.S.A.byairmail.我要寄一封航空信到美国。42．HowmuchdoIhavetopayforyou?我要付多少钱？43．AlettergenerallymailstoAmerica-Europe-Africabyairmail.First20gramsis20yuan.通常一封寄到美国、欧洲、非洲的航空信，20克收费20元。DialogueA(A:ReceptionistB:Guest)B:Iwantadoubleroomwithabath.Howmuchadaydoyoucharge?A:Itisahundredyuanadayincludingheatingfeebutexcludingservicecharge.B:It'squitereasonable.A:Howlongdoyouintendtostayinthishotel?B:Ishallleaveinafortnight(halfamonth).A:Haveyougotthroughwiththecheck-inprocedure?B:Oh,yes,I'mgoingtofillintheformofregistrationrightnow.CanIbookasingleroomformyfriendbeforehandashewillarriveinShanghaitomorrowmorning?A:Sure.Hereistheformforreservations.Wouldyoumindfillinginthisformandpayhundredyuaninadvanceforhim.B:Allright.Thisisonehundredyuantopayformyreservation.A:Thankyou.Thisisareceiptforpayinginadvance.Pleasekeepit.DialogueBB:Haveyouanyvacant(spare)roominthehotel?A:Sorry,wehavenovacant(spare)roomforyou.ButIcanrecommendyoutotheOrientHotelwhereyoumaygetaspareroom.B:Thatsoundsverygood!CanIbooktheplaneticket(trainticket,shipticket)here?A:PleasegototheCAACofficetobookyourplaneticket.Ifyouwanttobookyourtrainticketorshipticket,you'dbettergototheShanghaiInternationalTravelService.B:Couldyoutellmehowmanykindsofroomsdoyouhave?A:Therearesinglerooms,doublerooms,suitesanddeluxesuitesinourhotel.Everyroomisequippedwithabathandatelephone.B:Oh,Isee.Thanks.A:Youarewelcome.DialogueC(A:GuestB:Receptionist)A:Goodafternoon，myroomnumberis321.Anymailforme?B:Yes.Youhavetwolettersandonetelegram,alsoamessagewasleftbyaladybeforeonehour.A:Letmeseewhocalled...?Ihavetomakeaphonecall．Willyougetmetheparty？Hereisthenumber．B:OK.Waitformoment....Hereisyourparty.A:Thankyou.I'llmailalettertoU.S.A.byairmail.HowmuchdoIhavetopayforyou?B:AlettergenerallymalltoAmerica-Europe-Africabyairmail.First20gramsis20yuan．Eachadditional20gramsis15yuan.A:Oh,Isee.Thankyouverymuch.WordsandExpressionsheatingfee供暖费excludevt.把……排除在外reasonablea.价钱公道的，不贵的fortnightn.十四日，两星期proceduren.过程，环节，程序check－inprocedure住宿登记手续registrationn.登记，注册deluxesuites豪华套房宾馆英语·在接待处(2)44．Yes,wedohaveareservationforyou.对了，我们这儿是有您预订的房间。45．WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou?请您把这份表填好，我同时就给您开出入证，好吗？46．WhatshouldIfillinunderROOMNUMBER?“房间号码”这一栏我该怎么填呢？47．I'llputintheroomnumberforyoulateron.过会儿我来给您填上房间号码。48．Youforgottoputinthedateofyourdeparture.您忘了填写离店日期了。49．Andhereisyourkey,Mr.Bradley.Yourroomnumberis1420.给您房间的钥匙，布拉德利先生。您的房间号码是1420。50．Itisonthe14thfloorandthedailyrateis$90.房间在14层，天天的房费是90美元。51．Pleasemakesurethatyouhaveitwithyouallthetime.请务必随时带着它。52．MybusinessnegotiationhasprogressedmuchmoreslowlythanIhadexpected.我的业务谈判进行得比我原先预料的慢了许多。53．Iwonderifitispossibleformetoextendmystayatthishotelfortwodays.我想知道是否可以让我在这儿多呆两天。54．I'lltakealookatthehotel'sbookingsituation.我来查看一下本店房间的预订情况。55．I'mgladthatwe'llbeabletoacceptyourextensionre-quest.不久乐我们有办法接受您延长住宿的规定。56．ButI'mafraidthatitwillbenecessaryforustoaskyoutochangeroomsforthelasttwonights.但是，恐怕最后两天我们得请您搬到别的房间去。57．Wehavealreadyletyourroomtoanothergentleman.我们已经把您住的房间租给了此外一位先生。58．That'snoproblematall.没问题。DialogueAA:Goodmorning,sir.CanIhelpyou？B:Goodmorning!Ihaveareservationforasingleroomwithabathhere.A:MayIhaveyourname,sir,please?B:Bradley,JohnBradley.A:Justamoment,sir,whileIlookthroughourlist.Yes,wedohaveareservationforyou,Mr.Bradley.WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou？B:Yes.CanIborrowyourpenforaminute,please？A:Sure.Hereyouare.B:WhatshouldIfillinunderROOMNUMBER？A:Youcanjustskipthat.I'llputintheroomnumberforyoulateron.B:(Afterhehascompletedtheform)Hereyouare.IthinkI'vefilledineverythingcorrectly.A:Letmesee…name,address,nationality,forwardingaddress,passportnumber,placeofissue,signatureanddateofdeparture.Oh,here,sir.Yourforgottoputinthedateofyourdeparture.Hereletmefillitinforyou.Youareleavingon...？B:Ocrober24.A:Noweverything'sinorder.Andhereisyourkey,Mr.Bradley.Yourroomnumberis1420.Itisonthe14thfloorandthedailyrateis＄90.Hereisyourkeycardwithalltheinformationonyourbooking,thehotelservicesandthehotelrulesandregulationsonit.Pleasemakesurethatyouhaveitwithyouallthetime.Youneedtoshowitwhenyousignforyourmealsanddrinksintherestaurantsandthebars.YoualsoneedtoshowitwhenyoucollectyourkeyfromtheInformationDesk.B:OK.I'lltakegoodcareofit.A:Andnowifyouareready,Mr.Bradley,I'llcallthebell-boyandhe'lltakeyoutoyourroom.B:Yes,I'mready.Thankyou.A:Ihopeyouenjoyyourstaywithus.B:I'lltry.DialogueBA:Goodmorning:CanIhelpyou?B:Goodmorning.I'mMr.Douglassinroom1208.MybusinessnegotiationhasprogressedmuchmoreslowlythanIhadexpected.Thismakesitnecessaryformetostayonhereforanotherday.Iwonderifitispossibleformetoextendmystayatthishotelfortwodays.A:I'lltakealookatthehotel'sbookingsituation.Yes,sir,I'mgladthatwe'llbeabletoacceptyourextensionre-quest.ButI'mafraidthatitwillbenecessaryforustoaskyoutochangeroomsforthelasttwonights.Yousee,wehavealreadyletyourro