国家开放大学本科《管理英语4》一平台机考真题及答案(第十一套)

国家开放大学本科《管理英语4》一平台机考真题及答案第十一套说明：整理于2024年7月30日；适用于国家开放大学本科学员一平台期末机考考试；前5个题相同则整套相同。第一部分、试题原题第一大题、交际用语(单选题)本大题共包含5小题，每小题2分，共计10分。阅读对话，从A、B、C三个选项中选择一个能填入空白处的最佳选项。1.—Howdidyourmeetinggoyesterday?—_________________.Itwasreallyfrustratingactually.A.NotsogoodB.VerygoodC.Nothingspecial2.—DoyoumindifIusevoucherstospendinarestaurant?—_________________.A.Yes,pleaseB.Notatall.GoaheadC.No,thankyou3.—_________________.—I’dliketohavethisfilmdeveloped.A.What’sit?B.MayIhelpyou?C.Whatdoyouwant?4.—Don’tworry,Mum.Thedoctorsaiditwasonlyacommoncold.—_________________!I’lltellDadthere’snothingserious.A.WhatareliefB.HowsurprisingC.I’msosorry5.—CouldIborrowyouriPadforafewhours?—_________________.Enjoyyourtime.A.No,IamsorryB.Sure,hereyouareC.Itdoesn’tmatter第二大题、词汇与结构(单选题)本大题共包含15小题，每小题2分，共计30分。阅读句子，从A、B、C三个选项中选择一个能填入空白处的最佳选项。1.EveryemployeeatGooglehastheopportunityto______20%ofhisorherworkingtimeonaprojecttheychoose.A.wasteB.useC.spend2.Incompetitivemarkets,leadersareunderincreased______tomaintainapositiveworkculture.A.pressureB.pleasureC.presence3.Ifit______uptome,I’dloveforeveryonetocomeinatnoon.A.wasB.isC.were4.Theworldlargestsearchenginecompanyprovidesafreesearchservice______userscangetrelevantresultsinaninstant.A.withthatB.inwhichC.withwhich5.Ifyoucouldhavean______supplyofanyfood,whatwouldyouliketohave?A.endlessnessB.endlessC.endlessly6.______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.A.NotonlyB.DonotonlyC.Notonlydo7.Sheisveryadaptiveandsoon______tothecampuslife.A.adoptedB.adaptedC.addicted8.Tobuildthereservoir(水库),thousandsofpeoplehavetobe______.A.relocatedB.repeatedC.reopened9.Self-esteemneedsmightincludethe______fromaworkplace.A.rewardsB.rewardedC.rewarding10.Anappreciatedgiftandthegestureofprovidingitwill______yourcoworker’sday.A.lookupB.lightupC.liftto11.Afacilityenablingparticipantsindistantlocationsto______aconferenceelectronically.A.takeapartB.takepartinC.takeon12.Iliketothink______.Iamalwaystheonefindingnewwaystoasituationorchallenge.A.insideoftheboxB.oftheboxC.outsideofthebox13.Regularandconcretefeedbackisimportantwhen______withaworkerwhoisnotperforminguptoherpotential.A.todealB.dealingC.dealt14.Eachemployee,______his/herspotonthetotempole,hasaninfluenceonhowGoogleperforms.A.regardlessofB.eventhoughC.although15.Althoughwecan’tcompeteintermsofsize,I______believeweholdanadvantageintermsofdedicationtocustomerservice.A.didB.doC.have第三大题、阅读理解(单选题)(本大题共包含5小题，每小题4分，共计20分。阅读短文，从A、B、C三个选项中选择一个正确答案。)1.Themeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we’regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome--“Sendthreeandfour-pence,we’regoingtoadance.”Thereinforcementsneverarrived.Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.特别提醒：本题共5个小题，需要拉动答题框右边的滚动条使5个试题显示出来做答！！[单选题]◆Whatdoesthephrase“confirmingreceptionofthesentmessages”meaninParagraph1?A.Tomakesurethatthemessagesaresenttotherightreceivers.B.Tomakesurethatthemessagesarefullyunderstood.C.Tomakesurethatthemessagesarecorrectlyunderstoodbytherightreceivers.[单选题]◆InthefamousBritishArmyCommanderstory,whichstepprobablywasrightinthecommunicationchain?A.Conceiving.B.Sending.C.Receiving.[单选题]◆WhatisChinesewhispers?A.WhowhispersinChinese.B.Agametopassmessagesaroundinawhisper.C.Chinesepeoplewhodon’tnormallytalkveryloudly.[单选题]◆Whendoes“allocativesuccess”happen?A.Therightinformationgoestotherightplace.B.Acompanygathersinformationfromunderstaffingdepartments.C.Thecorrectinformationwillbesentbytherightdepartment.[单选题]◆Accordingtothelastparagraph,whatresultwillbecausedbyhumanfailure?A.Increasingcreativityacrossdepartments.B.Inadequatecommunicationbetweendepartments.C.Increasingcustomercomplaints.第四大题、阅读理解(判断题)(本大题共包含5小题，每小题4分，共计20分。阅读短文，判断句子正误，正确选“T”,错误选“F”。)1.Astrategicplanisnottheendgoalofthestrategicplanningprocess-itistheframeworkforsuccessfullyimplementingastrategy.Untilastrategicplanisputintoeffect,ithasnorealvalue.Thereareseveralkeystosuccessfulimplementation.First,peopledirectlyinvolvedinexecutingthestrategymustbeincludedintheplanningprocess.Strategicplanningisnolongeratop-downdirective.Withouttheinputandfeedbackofthepeopleresponsibleforexecutingonthestrategy,aseeminglysolidstrategyislikelytofallapartwhenimplementationisattempted.Thenextkeytosuccessfulimplementationisclearlycommunicatingthestrategytothewholecompany.Thecommunicationshouldensurethateveryoneinthecompanyunderstandsandacceptsthestrategyasthebestpathforward,andnotsimplytheleadership’slatestidea.Withoutclearcommunication,employeeslackasenseofownershipandclarityofpurpose.Whenastrategyisnotunderstoodorembraced,itusuallyresultsinmisunderstandingandunevencommitmentstoimplementation.Anotherkeytothesuccessfulexecutionofastrategicplanistheclearandstraightforwarddescriptionoftheplananditsoperations.Eventhemostbrilliantstrategyfacesfailureifitcannotbeexplainedclearlyandconcisely.特别提醒：本题共5个小题，需要拉动答题框右边的滚动条使5个试题显示出来做答！！[判断题]◆Thefinalgoalofthestrategicplanningprocessisastrategicplan.[判断题]◆Astrategicplanisvaluableifitisexecuted.[判断题]◆Therearefourkeystosuccessfulimplementation.[判断题]◆Agoodstrategyislikelytofallapartifwithouttheinputandfeedbackofthepeopleresponsibleforexecutingonthestrategy.[判断题]◆Leadership’sideadeterminesall.第五大题、写作(问答题)(写作题大题共计20分。根据要求，完成一篇作文。)Writeapassageofatleast100wordsaccordingtothetitleandthefollowingrequirements.题目：ChallengesandOpportunitiesforYoungPeople主要内容：(1)Whatarethechallengesandopportunitiesforyoungpeople?(2)Howtodealwiththechallengesandseizetheopportunities?.第二部分、试题及答案第一大题、交际用语(单选题)本大题共包含5小题，每小题2分，共计10分。阅读对话，从A、B、C三个选项中选择一个能填入空白处的最佳选项。1.—Howdidyourmeetinggoyesterday?(红色字体为本题正确答案选项)—_________________.Itwasreallyfrustratingactually.A.NotsogoodB.VerygoodC.Nothingspecial2.—DoyoumindifIusevoucherstospendinarestaurant?(红色字体为本题正确答案选项)—_________________.A.Yes,pleaseB.Notatall.GoaheadC.No,thankyou3.—_________________.(红色字体为本题正确答案选项)—I’dliketohavethisfilmdeveloped.A.What’sit?B.MayIhelpyou?C.Whatdoyouwant?4.—Don’tworry,Mum.Thedoctorsaiditwasonlyacommoncold.(红色字体为本题正确答案选项)—_________________!I’lltellDadthere’snothingserious.A.WhatareliefB.HowsurprisingC.I’msosorry5.—CouldIborrowyouriPadforafewhours?(红色字体为本题正确答案选项)—_________________.Enjoyyourtime.A.No,IamsorryB.Sure,hereyouareC.Itdoesn’tmatter第二大题、词汇与结构(单选题)本大题共包含15小题，每小题2分，共计30分。阅读句子，从A、B、C三个选项中选择一个能填入空白处的最佳选项。1.EveryemployeeatGooglehastheopportunityto______20%ofhisorherworkingtimeonaprojecttheychoose.(红色字体为本题正确答案选项)A.wasteB.useC.spend2.Incompetitivemarkets,leadersareunderincreased______tomaintainapositiveworkculture.(红色字体为本题正确答案选项)A.pressureB.pleasureC.presence3.Ifit______uptome,I’dloveforeveryonetocomeinatnoon.(红色字体为本题正确答案选项)A.wasB.isC.were4.Theworldlargestsearchenginecompanyprovidesafreesearchservice______userscangetrelevantresultsinaninstant.(红色字体为本题正确答案选项)A.withthatB.inwhichC.withwhich5.Ifyoucouldhavean______supplyofanyfood,whatwouldyouliketohave?(红色字体为本题正确答案选项)A.endlessnessB.endlessC.endlessly6.______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.(红色字体为本题正确答案选项)A.NotonlyB.DonotonlyC.Notonlydo7.Sheisveryadaptiveandsoon______tothecampuslife.(红色字体为本题正确答案选项)A.adoptedB.adaptedC.addicted8.Tobuildthereservoir(水库),thousandsofpeoplehavetobe______.(红色字体为本题正确答案选项)A.relocatedB.repeatedC.reopened9.Self-esteemneedsmightincludethe______fromaworkplace.(红色字体为本题正确答案选项)A.rewardsB.rewardedC.rewarding10.Anappreciatedgiftandthegestureofprovidingitwill______yourcoworker’sday.(红色字体为本题正确答案选项)A.lookupB.lightupC.liftto11.Afacilityenablingparticipantsindistantlocationsto______aconferenceelectronically.(红色字体为本题正确答案选项)A.takeapartB.takepartinC.takeon12.Iliketothink______.Iamalwaystheonefindingnewwaystoasituationorchallenge.(红色字体为本题正确答案选项)A.insideoftheboxB.oftheboxC.outsideofthebox13.Regularandconcretefeedbackisimportantwhen______withaworkerwhoisnotperforminguptoherpotential.(红色字体为本题正确答案选项)A.todealB.dealingC.dealt14.Eachemployee,______his/herspotonthetotempole,hasaninfluenceonhowGoogleperforms.(红色字体为本题正确答案选项)A.regardlessofB.eventhoughC.although15.Althoughwecan’tcompeteintermsofsize,I______believeweholdanadvantageintermsofdedicationtocustomerservice.(红色字体为本题正确答案选项)A.didB.doC.have第三大题、阅读理解(单选题)(本大题共包含5小题，每小题4分，共计20分。阅读短文，从A、B、C三个选项中选择一个正确答案。)1.Themeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we’regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome--“Sendthreeandfour-pence,we’regoingtoadance.”Thereinforcementsneverarrived.Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.特别提醒：本题共5个小题，需要拉动答题框右边的滚动条使5个试题显示出来做答！！[单选题]◆Whatdoesthephrase“confirmingreceptionofthesentmessages”meaninParagraph1?(红色字体为本题正确答案选项)A.Tomakesurethatthemessagesaresenttotherightreceivers.B.Tomakesurethatthemessagesarefullyunderstood.C.Tomakesurethatthemessagesarecorrectlyunderstoodbytherightreceivers.[单选题]◆InthefamousBritishArmyCommanderstory,whichstepprobablywasrightinthecommunicationchain?(红色字体为本题正确答案选项)A.Conceiving.B.Sending.C.Receiving.[单选题]◆WhatisChinesewhispers?(红色字体为本题正确答案选项)A.WhowhispersinChinese.B.Agametopassmessagesaroundinawhisper.C.Chinesepeoplewhodon’tnormallytalkveryloudly.[单选题]◆Whendoes“allocativesuccess”happen?(红色字体为本题正确答案选项)A.Therightinformationgoestotherightplace.B.Acompanygathersinformationfromunderstaffingdepartments.C.Thecorrectinformationwillbesentbytherightdepartment.[单选题]◆Accordingtothelastparagraph,whatresultwillbecausedbyhumanfailure?(红色字体为本题正确答案选项)A.Increasingcreativityacrossdepartments.B.Inadequatecommunicationbetweendepartments.C.Increasingcustomercomplaints.第四大题、阅读理解(判断题)(本大题共包含5小题，每小题4分，共计20分。阅读短文，判断句子正误，正确选“T”,错误选“F”。)1.Astrategicplanisnottheendgoalofthestrategicplanningprocess-itistheframeworkforsuccessfullyimplementingastrategy.Untilastrategicplanisputintoeffect,ithasnorealvalue.Thereareseveralkeystosuccessfulimplementation.First,peopledirectlyinvolvedinexecutingthestrategymustbeincludedintheplanningprocess.Strategicplanningisnolongeratop-downdirective.Withouttheinputandfeedbackofthepeopleresponsibleforexecutingonthestrategy,aseeminglysolidstrategyislikelytofallapartwhenimplementationisattempted.Thenextkeytosuccessfulimplementationisclearlycommunicatingthestrategytothewholecompany.Thecommunicationshouldensurethateveryoneinthecompanyunderstandsandacceptsthestrategyasthebestpathforward,andnotsimplytheleadership’slatestidea.Withoutclearcommunication,employeeslackasenseofownershipandclarityofpurpose.Whenastrategyisnotunderstoodorembraced,itusuallyresultsinmisunderstandingandunevencommitmentstoimplementation.Anotherkeytothesuccessfulexecutionofastrategicplanistheclearandstraightforwarddescriptionoftheplananditsoperations.Eventhemostbrilliantstrategyfacesfailureifitcannotb