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2016PESTMANAGEMENTSTANDARDS
FORFOODPROCESSING&HANDLINGFACILITIES
PestManagementStandardsforFoodProcessing&HandlingFacilities|Introduction
INTRODUCTION
TheNationalPestManagementAssociation(NPMA)ispleasedtoreleasethe
2016PestManagementStandardsforFoodProcessingandHandlingFacilities.
Since2007,NPMAguidanceonpestmanagementinfoodfacilitieshasbeenthecornerstoneofNPMA’scommercialactivities.Thesestandardswerelastupdatedin2013andthis2016versionprovidesupdatesandimprovementstobetteraddresschangingregulatoryrequirements,newtechnologiesandbetterintegratedpestmanagementpractices.
Thepublicationofthis2016revisioncoincideswiththeimplementationof
theFoodSafetyModernizationAct(FSMA).FSMAwillreformourfoodsafetysystembyensuringasafefoodsupplybasedonpreventionratherthanreaction.ThenewFSMAstandardswillbringincreasedscrutinyandoversighttotheentirefoodindustrywhichrequiressanitationstandardsonlyachievablethroughproperpestmanagementpractices.
Ofnoteinthe2016revisionthenamewaschangedfromPestManagement
Standardsfor“FoodPlants”to“ProcessingandHandlingFacilities”tobetter
reflecttheintendedscopeofthesestandards.Othernewadditionsinclude
addressingtheuseofremotemonitoringtechnologyandtheadditionofa
“sampleriskassessment”thatmaybeusedasareferencetoassistinanalyzing,
creatingandmaintainingasuccessfulpestmanagementplan.Inthe2013
revisionwemovedawayfromprescriptiveinstructionsregardingplacementandmonitoringfrequencyinfavorofaresultsorientedapproachbasedon
trends,inspectionandobservations.The2016revisionmaintainsthisapproachbutprovidessomebaselinesinsituationswherehistoricaldataisunavailable.
Thesestandardsaregeneralguidancefortheindustryandrequiretheuseof
independentjudgmentwhenimplementingapestmanagementplaninfood
processingandhandlingfacilities.Asstatedinpreviouseditions,thesestandardsdonotpreemptlocal,state,orfederallawsandregulations.Anyserviceprovidedmustcomplywithrelevantstatutesandregulationsgoverningpestmanagement,safetyandfoodprotection.Inaddition,foodplantsmayhaverequirementsmorestringentthanthesestandards.
Todemonstrateunderstandingonthesestandards,NPMAmaintainsstudy
materialsandanonlineexamat.Uponsuccessful
completion,thesystemgeneratesacompletioncertificate.PrintedstudyguidesandstandardscanbepurchasedfromNPMAat.
Throughonlinetestingandfoodsafetyresources,NPMAisworkingtoprovide
PestManagementStandardsforFoodProcessing&HandlingFacilitiesi
PestManagementStandardsforFoodProcessing&HandlingFacilities|Introduction
thetoolsnecessaryforpestmanagementfirmstocomplywiththestandardsandraisethelevelofcompetencyofpestmanagementprofessionalsservicingfoodplants.
Wehopethatyoufindthesestandardstobeabeneficialresourceforyourorganization.Asprotectorsoffoodandpropertyanddefendersofpublichealthitisourindustry’sobligationtoexceedexpectationsanddemonstratethepestmanagementindustry’svitalroleinfoodsafety.
ii2016NationalPestManagementAssociation,Inc.
PestManagementStandardsforFoodProcessing&SandalidgSFeactiloitnie|TableofContents
TABLEOFCONTENTS
SECTION
1.0PERSONNEL1
1.1EmployeeIdentification3
1.2Uniforms4
1.3SecurityandCriminalBackgroundChecks5
1.4FacilityPersonnelPractices6
1.5Vehicles7
1.6Safety8
1.7MinimumTrainingStandardsforTechnicians9
1.8CompliancewithFoodSafetyRulesCGMPs10
SECTION2.0
PESTMANAGEMENTPLAN11
2.1RodentProgram—ExteriorPropertySurvey13
2.2RodentProgram—InteriorSurvey14
2.3RodentProgram—FacilityHistory15
2.4RodentProgram—FrequencyofService16
2.5RodentProgram—SpacingofRodentManagementDevices17
2.6RodentProgram—Monitoring19
2.7RemoteElectronicMonitoringTechnology20
2.8InsectProgram21
2.9BirdsandWildlife24
2.10WeedManagement25
2.11PestManagementSurvey26
2.12Storage—StandardNumber27
2.13CompliancewithFacilityFoodAllergenControlProgram28
2.14QualityAssurance29
2.15AnnualTraining30
2.16AnnualReview31
SECTION
3.0COMMUNICATIONS33
3.1Reporting35
SECTION
4.0RECORDKEEPINGANDCONTRACTS37
4.1Contracts39
4.2LabelsandSafetyDataSheets40
4.3PestSightingLog41
4.4LicensesandCertificates42
4.5ServiceProtocolsandStandardOperatingProcedures43
4.6ServiceandTreatmentRecords44
SECTION
5.0NATIONALORGANICPROGRAM45
5.1WorkinginNOPFacilities47
APPENDIXAPESTMANAGEMENTINSPECTIONREPORT49
APPENDIXBSAMPLERISKASSESSMENT51
APPENDIXCCURRENTGOODMANUFACTURINGPRACTICES,21C.F.R.§11757
PestManagementStandardsforFoodProcessing&HandlingFacilitiesiii
PestManagementStandardsforFoodProcessing&HandlingFacilities|Definitions
DEFINITIONS
Fordefinitionpurposes,
ActionThresholdmeanslevelofpestactivityorpestdamagethattriggersapestmanagementresponse.
Companymeansthepestmanagementfirm
Contactmeansthefoodfacilitycontactperson
CurrentGoodManufacturingPracticesmeanstheFDA’sCurrentGoodManufacturingPractices(CGMPs)intheUnitedStates,orequivalentoutsideoftheU.S.
Devicesanyequipmentusedtomonitororcontrolpestsincluding,butnotlimitedto,insectmonitors,rodentbaitstations,insectlighttraps,pheromonetraps,androdentmanagementstations.
Employeemeanspestmanagementfirmemployee
Facilityisusedinterchangeablythroughoutthesestandardsastheshortenedversionfor“FoodProcessingandHandlingFacility”
FoodProcessingandHandlingFacilitymeansanyfoodfacilityengagedinfoodproduction,manufacturing,storing/warehousinganddistribution.Thisdoesnotincluderestaurantsorotherfoodservicefacilities.
Pestmanagementproductmeansanylure,bait,monitoringproduct,pesticide,oranyotherformulatedmaterialusedinperformanceofpestmanagementactivities.
Rodentbaitstationmeansanystationusedforplacementofsolidrodenticidebait
Rodentmanagementdevicemeansanydeviceusedformonitoringormanagingrodents.Theseincludemechanicaltraps,rodentbaitstations(seeabove),andotherplacedequipmentforrodentmanagement.
Technicianmeansthepestmanagementfirmemployeeprovidingservice
Wehopethatyoufindthesestandardstobeabeneficialresourceforyourorganization.Asprotectorsoffoodandpropertyanddefendersofpublichealthitisourindustry’sobligationtoexceedexpectationsanddemonstratethepestmanagementindustry’svitalroleinfoodsafety.
iv2016NationalPestManagementAssociation,Inc.
SECTION1
PerSonnel
PestManagementStandardsforFoodProcessing&HandlingFacilities1
StandardSection1|Personnel
1.1EMPLOYEEIDENTIFICATION
Bothfoodsecurityandsafetyaretheprimaryconcernofthefoodfacility.Thissectionsetsforthminimumstandardsforcompanyemployeeidentificationsothatthefacilityhasaclearunderstandingofwhichpersonnelarefromthepestmanagementcompanytoensurethatfacilityfoodsafetyandsecurityaremaintained.
Allemployeesenteringgroundsofafoodfacilityshalldisplayphotoidentificationtoinclude:
•employeename
•Employeeidentificationnumber(ifissuedbythecompany)
•Companyname
•Companyphonenumber
•employeephoto
•Dateofissue
Theidentificationshallbedisplayedatalltimeswhiletheemployeeisonsiteunless
personnelpracticessetbythefacilityprohibitsuchbadges.Inaddition,facilitiesmay
requireotheridentificationsuchasvisitorbadgesorfacilityissuedcontractorbadgesandtheemployeemustcomplyatalltimeswiththevisitor/contractorpoliciesofthefacility.
PestManagementStandardsforFoodProcessing&HandlingFacilities3
StandardSection1|Personnel
1.2UNIFORMS
Uniformsareanimportantpartofthefacilitysafetyandstandardsprogram.Criteriaare
designedtocomplywiththemajorityoffoodfacilityrequirementsandCGMPsforuniforms.
Allemployeeswhoperformserviceworkinfoodfacilitiesshallwearuniformsmeetingcurrentfacilityrequirementsandatleastthefollowingcriteria:
•Slipresistantsoleshoes(safetytoeifrequiredbyfacility)
•Socks
•longpants
•Shirtwithsleeves(shortorlong)withcompanylogoorcompanyname
•Uniformclosuresshallbeincompliancewithfacilityrequirements.
Acleansetofclothingshallbeusedinfacilities.Iftheuniformisexposedtocontaminantsacleansetofclothingshouldbereadilyavailable.Thesecontaminantsincludebutarenotlimitedtochemical,microbiological,orallergenssuchaspeanutproducts.
Morestringentrequirementsmaybeinplaceforindividualfacilitiesinadditiontothesestandardsandservicepersonnelmustcomplywiththosestandards.Somefacilitiesmayrequiretheuseofdesignatedshoes,shoecovers,smocksand/orlintbrushespriorto
enteringsensitivefoodprocessingareas.
42016nationalPestManagementAssociation,Inc.
StandardSection1|Personnel
1.3SECURITYANDCRIMINAL
BACKGROUNDCHECKS
Securityisamajorconcernatallfoodfacilities.Thissectionisdesignedtoensurethatpersonnelinfoodfacilitieshavehadproperbackgroundchecksandthattheycomplywithfacilityrules.
Anynewlyhiredemployee,includingmanagement,enteringafoodfacilityshallhavea
criminalbackgroundcheckperformedcoveringthepreviousfiveyearspriortothedateofhire.Thechecksshallbepartoftherecordsofthecompanyandshallincludeallstates
orprovincesinwhichtheemployeehaslivedand/orworkedduringthepreviousfiveyears.Resultingactionasaresultofthecheckwillbeatthediscretionofcompanymanagement.Somefoodfacilitiesmayhavespecificrequirementsandcompaniesmustcomplywith
theserequirementsinadditiontotheabove.Reminder:Companiesmustcomplywithgovernmentregulationsrelatedtoobtainingbackgroundchecks.
Facilitiesmayalsohavepoliciesregardingwhenanemployeeispermittedonsiteand
iftheyrequireafacilityescort.Companiesshouldunderstandandcomplywithallfacilitypoliciesandprovideawrittenproceduretoemployeeswithacopyinthefacilityregarding:
•Whetheradvancednoticemustbegivenpriortoarrivalonsite
•Parkingandvehicleuse
•Noticeofneworsubstitute
employees(technicianstaking
theplaceofprevioustechniciansmayhavetobeonaroster
providedtothefacility)
•Sign-inpolicies
•Hoursofoperationwhen
employeesmayhaveaccess
•Visitorbadgeand/or
contractorbadgepolicies
•Confidentialityoffacilityinformation
•escortpolicies
•restrictedareas
•Accesstolockedorrestrictedareasviaanassignedkey,
card,fob,accesscodeetc.
PestManagementStandardsforFoodProcessing&HandlingFacilities
5
StandardSection1|Personnel
1.4FACILITYPERSONNELPRACTICES
Itisimperativethatallemployeesenteringafoodfacilitypropertyunderstandandcomplywithfacilitypersonnelpractices.Besidesbeingrequiredbylaw,complianceisimportantaspartoffoodsafetyandalsofacilitypersonnelmorale.
Whereapplicable,allemployeesenteringfoodfacilitypropertymusthavereviewedandsignedoffonthestandardsofthefacilityintermsofpersonnelpracticesasoutlinedbythefacility.Ifaspecialsetofstandardsisinplaceforfacilitycontractors,thentheemployeemustcomplywiththestandards.Ifanyquestionsorconflictsarise,theemployeemustnotifytheirsupervisorandthefacilitycontactperson.
Acopyofthesigneddocumentshallbemadeavailableuponrequest.
62016nationalPestManagementAssociation,Inc.
StandardSection1|Personnel
1.5VEHICLES
Facilitiesmayhavespecificrequirementsforvehiclesbothintermsofoperationsandintermsofsecurity.Thissectionsetstheminimumforvehiclestandards.
Allvehiclesusedforservicemust:
•Beclearlymarkedwithcompanyname
•Beproperlylicensed
•Haveacurrentinspectionifrequiredbythestateorprovince.
•Haveadequateinsurancecoverageforbodilyinjury,property
damageandanyothercoveragethatmayberequiredbythefacility
•Beparkedinproperlyassignedarea
•Havematerialsandequipmentsecuredwhenunattendedtorestrictaccess
Afiveyearmotorvehiclebackgroundcheckmustbecompletedforallnewcompanyemployeeswhowilldriveonfacilityproperty.
AlldriversmusthaveviewedtheNPMASafeDrivingVideoorparticipateinaninsuranceindustryapprovedprogramannuallyandthecompanymustretainsafedrivingtrainingrecordsasrequiredbytheinsurancecompany.
•Inaddition,thevehiclemustincludeatleastthefollowingequipment:
•Firstaidkit
•Spillcontroltocoverallproductsonthevehicle
•Servicekit(carryingkitforsmallquantitiesofproductsandequipment)
•Changeofclothingand/orcoveralls
•Otherequipmentrequiredbyfacility
PestManagementStandardsforFoodProcessing&HandlingFacilities
7
StandardSection1|Personnel
1.6SAFETY
Safetyisavitalpartofanypestmanagementprogram.Thepestmanagementcompanyandthefoodfacilitybothmustmaintainsafeworkingenvironments.
Beyondminimalregulatoryrequirements,policiesmustbeinplacetoensureasafeworkenvironment.
Eachcompanymusthaveadocumentedsafetytrainingofallemployeesworkinginfoodfacilities.Safetytrainingshouldincludebutisnotlimitedto:
•Facility-specificsafetytraining
•Thecompanyandfacilityspecificrespiratoryprotectionprogram
•Pesticidesafetyincluding
theproperunderstandingofalllabelsofproductstobeusedinthefoodfacility,properuse,anddisposalofproductsandcontainers
•Properstorageof
productsandequipment
•emergencyresponse
proceduresincaseofspills
•Safetyofotherpersonnelnearpestmanagementactivities
suchasfacilityemployeesandthegeneralpublic
•ladderuseand
transportationsafety
•Useoffallpreventionequipmentandlifts
•Slipandfallprevention
•Lockoutandtagoutsystems
•Shoesafety
•Personalprotectiveequipment
•Definitionofaccident
•Accidentandinjury
reportingrequirements
•Fumigationplan
(iffumigationistobeperformed)(Note:ingeneral,fumigationisnotcoveredbythesestandards)
•restrictedareasinfacility
•Confinedspaceentry
requirementsandtheirrecognition
•Hazardcommunication
Note:AnoptionalsafetymanualisavailableforsalethroughtheNPMAResourceCenterwhichaddressessafetyprogramcomplianceandwillprovideguidelinesfordevelopingasafetyprogram.Formoreinformationvisit.
82016nationalPestManagementAssociation,Inc.
StandardSection1|Personnel
1.7MINIMUMTRAININGSTANDARDS
FORTECHNICIANS
Anytechnicianperformingpestmanagementservicesinfoodfacilitiesmustbetrained.Proofoftrainingmustbeavailabletothefoodfacilitycontact.
Thesestandardsrequirepesticidecertificationorregistrationincompliancewithlawandverifiabletrainingspecifictofoodfacilitypestmanagementincludinganexamregardlessofwhetheranexamforthestateorprovincehasbeenpassedforcertificationorregistrationoftechnicians.
TestingisconductedviatheinternetandisadministeredforanominalfeebyNPMA.ProceduresandverificationaretheresponsibilityofNPMA.
NPMAhasprovidedatestingsiteat.Aproctordesignatedbythe
companyisrequiredandthetestisclosedbook.Eachtechniciantobetestedmustestablishhis/herownaccountonthetestingsiteandmustselecthis/herownusernameandpassword.ThelogininformationisNOTthecompany’sNPMAmembershiplogin.
Therearefiftyrandomquestionsontheexamandtechniciansmustscore80%(40correct)orbettertopass.Technicianswhodonotpassmayretaketheexamatnoadditionalcost.
AnoptionalstudyguideisavailablethroughtheNPMAResourceCentertoprovide
educationonfoodfacilityworkandtohelppasstheexam.Notallquestionsaredirectlyfromthestudyguide.Thetestingsitedoesprovideadviceonhowtopreparefortheexamat.
PestManagementStandardsforFoodProcessing&HandlingFacilities9
Standard
StandardSection1|Personnel
1.8COMPLIANCEWITHFOODSAFETY
RULESCGMPS
Federalagencieshaveestablishedregulationstoincludebasicfoodsafety.PestmanagementprofessionalsshouldbefamiliarwiththefoodsafetyregulationsincludingtheCurrentGoodManufacturingPractices(CGMPs)andtheFoodSafetyModernizationAct(FSMA)orequivalentinothercountries.
AllpestmanagementprogramsmustcomplywithCGMPs.AlltechniciansperforminganytypeofworkinfoodfacilitiesmustbetrainedinrequirementsofCGMPsandfacilityimplementation.Also,facilitiesmayhaveadditionalfood-safetyrelatedrequirementsbeyondCGMPsand
techniciansmustbetrainedinfacilitypoliciesaswell.Writtenverificationoftrainingmustbeonfileinthefacilityandinthecompanyoffice.
Typicalfoodsafetyrequirementsforpersonnelinclude:
•Useofhairnets,beardguardsorotherhairrestraints
•Removalofjewelrysuchasrings,watchesandearrings
•Washingandsanitizinghandsandequipmentpriortoenteringfoodprocessingareas
•Useofsmocksordesignatedclothingwhichwillhelppreventthecontaminationoffoodorfoodcontactsurfaces
TheupdatedCGMPs,locatedinAppendixC,specifiesthatpestsmustnotbeallowedinanyareaofthefacility.Specifically,21C.F.R.§117.35states,“Effectivemeasuresmustbetakentoexcludepestsfromthemanufacturing,processing,packingandholdingareasandtoprotectagainstthecontaminationoffoodonthepremisesbypests.”Inordertoprotectclientsfromregulatoryviolations,thepestmanagementprogrammustbedesignedtoidentifyfoodsafetyrisks,andtakeeffectivemeasuresthroughdiligentpestproofing,monitoringandcontrol.Allstepsmustbewelldocumented.Theclient/pestmanagementprofessionalpartnershipbecomesevenmorecriticalinachievingpestpreventiongoals.Theprogramoutlinedinthesestandardsisdesignedtomeettheserequirements.
102016nationalPestManagementAssociation,Inc.
SECTION2
PEST
MANAGEMENTPLAN
PestManagementStandardsforFoodProcessing&HandlingFacilities
11
StandardSection2|PestManagementPlan
122016NationalPestManagementAssociation,Inc.
StandardSection2|PestManagementPlan
2.1RODENTPROGRAM—EXTERIORPROPERTY
SURVEY
Priortodevelopingarodentmanagementprogramateachfacilitysite,athoroughinspectionmustbemade.Theexteriorpropertyofthepropertyshouldbeinspectedandthefollowingobservations(ataminimum)mustbeidentifiedanddocumentedusingadiagramand/ornotes:
•Areasofrodentinfestationbaseduponsightings,harborages,or
otherevidenceincludingallareasofthebuildingincludingroofs
•Areasoftheproperty
conducivetoinfestationsuchasclutteredareas,opentrash,standingwater,potentialor
confirmedburrowingareas
•Dumpsterswhicharenotonrigidcleanableareassuchasconcretepads
•Opendoorsorgapsin
buildingareaswhich
couldpermitrodententry
•Clutterordebris
underneathloadlevelers
•Dockareasthathaveclutterordebris
•Offloadingareaswithclutterordebris
•Tallgrassandvegetationonproperty,sidings,andadjacenttobuildings
•Perimeterareasofbuildings
havinglessthan24”ofclearanceandareasnothavinggravel
orothermaterialwhichwill
reducechancesofrodentactivity
•Neighboringproperties
whichmayhaveconditionsconducivetoinfestation
Asummaryofinfestationobservationsandpotentialinfestationmustbedocumentedandpresentedtothepestmanagementcontactofthefacility.
PestManagementStandard
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