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CONSUMER&
BRANDBrandKPIs
for
salty
snacks:
Jacob’sCrackers
in
the
United
KingdomConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
7500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Jacob’s
Crackers’
performanceinthe
salty
snackmarket.Fieldwork:April-July
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofDecember202480%
of
Jacob’s
Crackersconsumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•Jacob’s
Crackers’
branding
resonates
more
with
Gen•Jacob’s
Crackers
ranksninth
inawareness
withintheXsaltysnack
market•Jacob’s
Crackers
generally
appealsto
women
morethan
men•Thepopularity
ratingof
Jacob’s
Crackers
is
43%•Jacob’s
Crackers
rankssixthinconsumption•Among
Jacob’sCrackers
enthusiasts,34%
fall
underthe
high-income
category•Interms
of
loyalty,Jacob’s
Crackers
isoutsidetheTop10
inthe
United
Kingdom•Consumers
want
theirsaltysnackbrandstohavereliability,
high
value,andauthenticity•Jacob’s
Crackers
hasascore
of
13%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awarenessis
the
highest
scoring
KPI
for
Jacob’s
Crackers
at
87%Brand
profile:
snapshotBrand
performance
of
Jacob’sCrackers
intheUnited
Kingdom87%80%43%39%13%AwarenessPopularityUsageLoyaltyBuzz5Notes:Salty
snacks
‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=1,084,
respondents
who
know
the
individual
brand
(popularity),
n=1,084,respondents
who
know
the
individual
brand
(consumption),
n=423,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,084,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Jacob’s
Crackers’branding
resonates
more
with
Gen
XBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations36%35%33%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeJacob’s
Crackers
bygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatJacob’s
Crackers
islikedby14%
of
Babyboomers
and
36%
of
Gen
Xers,whereas
the
total
shareof
industryusers
is
10%
and
31%,
respectively.31%24%18%14%ForMillennials
andGen
Z,
33%
and
18%
feel
positivelytowards
Jacob’s
Crackers,
versus
35%
and
24%.
Socurrently,
forJacob’s
Crackers,
Gen
Xconnects
mostwith
theirbrandcompared
tothe
overall
industryuser.10%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestosalty
snacks,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=465,
Jacob’sCrackers
enthusiast,
n=1,188,
salty
snack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Jacob’s
Crackers
generally
appeals
to
women
morethan
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Jacob’s
Crackers
showsthatwomen
are
more
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof7%8%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Jacob’s
Crackers
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.51%49%58%57%
ofwomen
likeJacob’s
Crackerscompared
to
42%
of
men,whereas
forthe
overall
industry,51%
of
womenconsume
salty
snackscompared
to
49%of
men.91%90%7%
of
Jacob’s
Crackers
enthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to8%among
industryusers
overall.42%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
salty
snacks,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=465,
Jacob’sCrackers
enthusiast,
n=1,188,
salty
snack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Jacob’s
Crackers
enthusiasts,
34%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.23%20%Single34%35%21%20%CoupleSingleparentNuclear34%
ofJacob’s
Crackers
enthusiastsarefrom
high-income
households.Jacob’sCrackers’
brandisgenerallyenjoyed
more
byconsumers
who
arepartof
asinglehousehold,
23%
ofJacob’sCrackers
enthusiastshavethiscurrent
living
situation.11%11%30%30%37%35%30%Multi-generational3%2%9%12%30%ExtendedOther4%5%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
salty
snacks,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=465,
Jacob’sCrackers
enthusiast,
n=1,188,salty
snack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
salty
snack
brands
to
have
reliability,
high
value,
andauthenticityBrand
profile:
qualitiesQualitiesconsumerswant
from
salty
snackbrandsForsalty
snacks,thetopthree
qualitiesconsumers
want
fromabrandarereliability,
high
value,andauthenticity.Authenticity50%Thrill/ExcitementSustainabilityBoldnessCleverness40%30%20%10%0%Jacob’s
Crackers
consumers
alsoappreciate
these
key
attributes,indicating
Jacob’s
Crackers
exudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatJacob’s
Crackersenthusiastsare
least
focused
on
areinclusiveness
and
exclusivity.ReliabilityExclusivityJacob’s
Crackers
shouldwork
onpromoting
boldness
to
convertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
salty
snacks,
which
ofthese
aspects
aremostimportant
to
you?”;Multi
Pick;“When
it
comesto
salty
snacks,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
salty
snacks,
which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;
Base:
n=423,
Jacob’sCrackers
consumers’,n=465,Jacob’sCrackers
enthusiast,
n=1,188,
salty
snack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Jacob’s
Crackers
fans,
34%
state
that
they
get
excited
about
salty
snackproductsBrand
profile:
attitudesWhat
doconsumersthink
ofsalty
snacksingeneral?37%34%33%30%29%24%21%21%20%19%18%18%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutsaltysnackproductsIliketotalkabouttopicsrelating
tosaltysnacksBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
salty
snacks
do
youagree
with?”;
Multi
Pick;“When
it
comesto
salty
snacks,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=465,
Jacob’sCrackers
enthusiast,
n=1,188,
saltysnack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1180%
of
Jacob’s
Crackersconsumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
salty
snacks,theaverage
awarenessof
abrand
intheUnitedKingdomis80%.
Awarenessof
Jacob’s
Crackers,
however,
isat87%.Awareness43%
ofUK
saltysnackconsumers
say
theylike
Jacob’sCrackers,
compared
to
anindustryaverage
brandpopularity
of43%.39%
ofindustryconsumers
intheUnited
Kingdom
saythey
consume
Jacob’s
Crackers,
withtheaverageconsumption
ofabrandat36%.BuzzPopularity80%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of83%.Jacob’s
Crackers
hasbeen
noticed
similarly
inthemedia
compared
tootherbrands,with
a“Buzz”scoreof
13%
compared
to14%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeinconsistent
compared
to
theindustry.12
Notes:Salty
snacks
‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=1,084,
respondents
who
know
the
individual
brand
(popularity),
n=1,084,respondents
who
know
the
individual
brand
(consumption),
n=423,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,084,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Jacob’s
Crackers
ranks
ninth
in
awareness
within
the
salty
snack
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofJacob’s
CrackersRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1WalkersPringlesDoritos97%95%93%92%91%90%90%89%87%86%13%234Wotsits5QuaversMcCOY'SHulaHoopsRitzUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.678Outofallrespondents,
87%
were
aware
of
Jacob’sCrackers.
Thisranksthemninth
compared
to
otherbrandssurveyed
inthismarket.87%N/A9Jacob's
CrackersSkipsAwareness1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,247,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Jacob’s
Crackersis
43%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofJacob’s
CrackersRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Walkers66%66%59%55%54%47%47%46%46%45%2Pringles3Doritos4McCOY'S43%Outofconsumers
who
knew
thebrand,
43%
saidtheyliked
Jacob’s
Crackers.
Thisranksthemoutside
the
Top10
compared
toother
brandssurveyed
inthismarket.5HulaHoopsSensationsTyrrells57%678Quavers9KettleBrandMonster
MunchPopularityN/A1014
Notes:“When
it
comesto
salty
snacks,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=1,084,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Jacob’s
Crackers
ranks
sixth
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofJacob’sCrackersRank#
BrandUsage
%63%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
salty
snacks,which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Walkers2Pringles60%3Doritos57%39%Outofconsumers
who
knew
thebrand,
39%
saidtheyconsumed
Jacob’s
Crackers.
Thisranksthemsixthcompared
to
other
brandssurveyed
inthismarket.4McCOY'S46%5HulaHoopsJacob's
CrackersKettleBrandSensationsQuavers45%639%61%737%837%936%UsageN/A10Monster
Munch35%15
Notes:“When
it
comesto
salty
snacks,
which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;Base:
n=1,084,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Jacob’s
Crackersis
outside
the
Top
10
in
the
United
KingdomBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofJacob’s
Crackers’
consumersRank#
BrandLoyalty
%91%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1WalkersPringlesWotsitsTyrrellsQuaversSensationsDoritosRitz20%291%388%487%587%686%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
saltysnacks,which
of
the
following
brandsareyou
likely
toconsume
againinthefuture?”.785%885%80%9PopchipsSkips85%Outofrespondents
whohaveconsumed
Jacob’sCrackers,
80%
saidthey
would
consume
the
brandagain.LoyaltyN/A1083%16
Notes:“When
it
comesto
salty
snacks,
which
ofthe
following
brands
are
youlikely
to
consume
againin
the
future?”;
Multi
Pick;Base:n=423,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Jacob’s
Crackers
has
a
score
of
13%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofJacob’s
CrackersRank#
BrandBuzz%35%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Doritos13%2Pringles31%3Walkers30%Outofconsumers
who
knew
thebrand,
13%
saidtheyhadheardaboutJacob’s
Crackers
inthe
media.
Thisranksthemtenthcompared
tootherbrandssurveyedinthismarket.4Eat
Real21%5HulaHoopsTyrrells15%615%7McCOY'S15%8Monster
MunchSensationsJacob's
Crackers13%87%913%BuzzN/A1013%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=1,084,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drive
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