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CONSUMER&
BRANDBrandKPIs
for
salty
snacks:
BalajiWafers
in
IndiaConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
7500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Balaji
Wafers’
performance
inthe
salty
snackmarket.Fieldwork:April-July
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofDecember202482%
of
Balaji
Wafers
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket?•Balaji
Wafers’
brandingresonates
more
with•Balaji
Wafers
ranksfifth
inawareness
withinthesaltyMillennialssnackmarket•Balaji
Wafers
generally
appealsto
men
more
thanwomen•Thepopularity
ratingof
BalajiWafers
is
53%•Balaji
Wafers
ranksfifth
inconsumption•Among
BalajiWafers
enthusiasts,41%
fallunder
thehigh-income
category•Interms
of
loyalty,Balaji
Wafers
isthirdinIndia•Balaji
Wafers
hasascore
of
44%
formedia
buzz•Consumers
want
theirsaltysnackbrandstohavehonesty
/trustworthiness,
authenticity,andhigh
value3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Balaji
Wafers
at
82%Brand
profile:
snapshotBrand
performance
of
Balaji
Wafers
inIndia82%78%53%49%44%AwarenessPopularityUsageLoyaltyBuzz5Notes:Salty
snacks
‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=979,
respondents
who
know
the
individual
brand
(popularity),
n=979,
respondentswho
know
the
individual
brand
(consumption),
n=483,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=979,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Balaji
Wafers’
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations46%
46%45%42%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeBalaji
Wafers
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatBalaji
Wafers
islikedby0%
of
Babyboomers
and
9%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is0%
and
12%,
respectively.ForMillennials
andGen
Z,
45%
and
46%
feel
positivelytowards
Balaji
Wafers,
versus
42%
and
46%.
Socurrently,
forBalaji
Wafers,
Millennials
connect
mostwith
theirbrandcompared
tothe
overall
industryuser.12%9%0%
0%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestosalty
snacks,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=516,
BalajiWafersenthusiast,
n=1,240,
salty
snack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Balaji
Wafers
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
Balaji
Wafers
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.16%15%80%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Balaji
Wafers
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.38%62%40%60%62%
ofmen
likeBalaji
Wafers
comparedto38%
of
women,
whereas
fortheoverall
industry,60%
ofmen
consumesaltysnacks
compared
to40%
ofwomen.80%16%
ofBalaji
Wafers
enthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to15%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
salty
snacks,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=516,
BalajiWafersenthusiast,
n=1,240,
salty
snack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Balaji
Wafers
enthusiasts,
41%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.3%3%Single37%5%6%41%CoupleSingleparentNuclear41%
ofBalaji
Wafers
enthusiastsarefrom
high-income
households.Balaji
Wafers’
brandisgenerally
enjoyedmore
byconsumers
who
arepartof
amulti-generational
household,
30%
ofBalaji
Wafers
enthusiastshavethiscurrent
living
situation.4%5%20%21%30%33%29%Multi-generational30%27%37%36%29%ExtendedOther1%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
salty
snacks,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=516,
BalajiWafersenthusiast,
n=1,240,
salty
snack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
salty
snack
brands
to
have
honesty
/
trustworthiness,authenticity,
and
high
valueBrand
profile:
qualitiesQualitiesconsumerswant
from
salty
snackbrandsForsalty
snacks,thetopthree
qualitiesconsumers
want
fromabrandarehonesty
/trustworthiness,
authenticity,andhigh
value.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Balaji
Wafers
consumers
alsoappreciatethese
key
attributes,indicatingBalajiWafers
exudes
these
qualities.SocialresponsibilityCoolnessThequalitiesthatBalajiWafersenthusiastsare
least
focused
on
arethrill/excitement
andinclusiveness.ReliabilityExclusivityBalaji
Wafers
shouldwork
onpromotingfriendliness
toconvert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
salty
snacks,
which
ofthese
aspects
aremostimportant
to
you?”;Multi
Pick;“When
it
comesto
salty
snacks,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
salty
snacks,
which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;
Base:
n=483,
Balaji
Wafersconsumers’,n=516,
Balaji
Wafersenthusiast,
n=1,240,
salty
snack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Balaji
Wafers
fans,
51%
state
that
they
get
excited
about
salty
snackproductsBrand
profile:
attitudesWhat
doconsumersthink
ofsalty
snacksingeneral?51%50%48%47%45%44%43%43%40%39%38%30%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutsaltysnackproductsIliketotalkabouttopicsrelating
tosaltysnacksBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
salty
snacks
do
youagree
with?”;
Multi
Pick;“When
it
comesto
salty
snacks,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=516,
Balaji
Wafersenthusiast,
n=1,240,
saltysnack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1182%
of
Balaji
Wafers
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
salty
snacks,theaverage
awarenessof
abrand
inIndiais76%.
Awareness
ofBalaji
Wafers,however,
is
at78%.Awareness53%
ofIndiansaltysnackconsumers
say
theylikeBalaji
Wafers,
compared
to
anindustryaverage
brandpopularity
of53%.49%
ofindustryconsumers
inIndiasaythey
consumeBalaji
Wafers,
with
the
average
consumption
of
abrandat50%.BuzzPopularity82%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of79%.Balaji
Wafers
hasbeen
noticed
similarly
inthemediacompared
to
other
brands,with
a“Buzz”score
of44%compared
to
43%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeaverage
compared
tothe
industry.12
Notes:Salty
snacks
‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=979,
respondents
who
know
the
individual
brand
(popularity),
n=979,
respondentswho
know
the
individual
brand
(consumption),
n=483,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=979,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Balaji
Wafers
ranksfifth
in
awareness
within
the
salty
snack
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofBalaji
WafersRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Lay's97%96%95%90%78%78%70%70%64%48%22%2Parle's3Bingo!4Haldiram'sBalaji
WafersBikaji5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Bikano8Yellow
DiamondBikanervalaChhedda's78%Outofallrespondents,
78%
were
aware
of
BalajiWafers.
Thisranksthemfifth
compared
tootherbrandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Balaji
Wafers
is
53%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofBalaji
WafersRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Lay's79%76%73%61%54%53%43%42%35%32%2Haldiram'sBingo!34Parle's47%Outofconsumers
who
knew
thebrand,
53%
saidtheyliked
Balaji
Wafers.
Thisranksthemsixthcompared
toother
brandssurveyed
inthismarket.5Bikaji53%6Balaji
WafersBikano78BikanervalaYellow
DiamondUrban
Platter9PopularityN/A1014
Notes:“When
it
comesto
salty
snacks,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=979,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Balaji
Wafers
ranksfifth
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofBalaji
WafersRank#
BrandUsage
%76%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
salty
snacks,which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Lay's2Haldiram'sBingo!72%368%Outofconsumers
who
knew
thebrand,
49%
saidtheyconsumed
Balaji
Wafers.
Thisranksthemfifthcompared
to
other
brandssurveyed
inthismarket.4Parle's58%49%5Balaji
WafersBikaji49%51%649%7Bikano43%8BikanervalaYellow
DiamondChhedda's38%938%UsageN/A1034%15
Notes:“When
it
comesto
salty
snacks,
which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;Base:
n=979,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Balaji
Wafers
is
third
in
IndiaBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofBalaji
Wafers’
consumersRank#
BrandLoyalty
%91%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Haldiram'sLay's18%288%3Balaji
WafersParle's82%482%5Bingo!81%6Bikaji78%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
saltysnacks,which
of
the
following
brandsareyou
likely
toconsume
againinthefuture?”.7Urban
PlatterChhedda'sBikanervalaYellow
Diamond76%875%82%973%Outofrespondents
whohaveconsumed
BalajiWafers,
82%
saidthey
would
consume
the
brandagain.LoyaltyN/A1072%16
Notes:“When
it
comesto
salty
snacks,
which
ofthe
following
brands
are
youlikely
to
consume
againin
the
future?”;
Multi
Pick;Base:n=483,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Balaji
Wafers
has
a
score
of
44%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofBalaji
WafersRank#
BrandBuzz%72%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Lay's2Bingo!66%3Haldiram'sParle's62%Outofconsumers
who
knew
thebrand,
44%
saidtheyhadheardaboutBalaji
Wafers
inthemedia.
Thisranksthemsixthcompared
to
other
brandssurveyed
inthismarket.454%44%5Bikaji46%56%6Balaji
WafersBikanervalaBikano44%735%833%9Chhedda'sUrban
Platter27%BuzzN/A1019%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=979,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlock
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