《涉外秘书英语阅读》课件-涉外秘书英语阅读 unit2

OfficecontrolInterpersonalrelationshipMatrixPartCInterpersonalRelationshipPartABrainstormingPartBOfficeControlPartEBankedClozePartDReadingStrategyPartABrainstormingDirections:Readthefollowingshortstoryandfillintheblank.Andthendiscussthefollowingquestions. *Whatcanyoulearnfromthefollowingstory? *Whydidcannibaleatdevelopers?Sohereafterpleasedon’teat“__________________________________.”anyonewhoisworkingPartBOfficeControlPre-readingQuestions:1.Whatdoesofficecontrolinclude?2.Whyisofficecontrolimportantforanorganization?

Itincludesthecontrolsforattendancechecking,staffleave,officesafetyandsecurity,officestressesandcrisismanagementandsoon.

Officecontrolcanensurethatofficeworkingstandardsandproceduresarebeingmaintainedandanydeviationscorrected.Thenumberofthe_______willruntoeighty.A.abundanceB.attendanceC.importanceD.significance2.Theysufferedhugelossesinthefinancial_______.A.growthB.periodC.boomD.crisis3.Ithinkweshouldworkoutastrategyto___________thissituation.A.togetherwithB.agreewithC.dealwithD.studywith4.Let's_________thefiguresandseewhatwehave.A.playB.displayC.replayD.cosplayTaskOneChoosethebestanswertofillintheblank.BBDC5.Orderswentouttoprepareforthe_______ofthecity.A.evacuationB.separationC.determinationD.vaccination6.Lightweightteamscannotexistwithoccasionalcommunication.Theyneedcontinuousaccesstobusiness________.A.experienceB.experimentC.expertiseD.expense7.Policeofficershavebeenclosely___________theorganization'sactivities.A.simulatingB.monitoringC.maintainingD.communicating8.Analarmsoundswhenthetemperaturereachesalevel.You_________arewardforbeingsohelpful.A.determineB.deserveC.deceiveD.desireBACB1.()Anofficeauditisunnecessaryforofficecontrol.2.()Timerecordersystemscankeeptrackofaccurateemployeeattendance.3.()StaffmaybeabsentforanumberofreasonswithoutcompletingaStaffLeaveFormgivingdetailsfortheleave.4.()Officestressesusuallycoverthreetypes:jobstresses,psychologicalstressesandtechnologicalstresses.5.()Ifaccidentsandemergencieshappen,asecretaryshouldreportandrecordimmediately.TaskTwoDecidewhetherthefollowingstatementsareTorfTFTFTTaskThreeTranslation1.Officecontrolcanensurethatofficeworkingstandardsandproceduresarebeingmaintainedandanydeviationscorrected.

2.StaffintendingtoleavemayneedtocompleteaStaffLeaveFormgivingdetailsfortheleave.

3.Officeworkershaveadutytotakereasonablecareforthehealthofthemselvesandofothers.员工如欲请假，需填写《员工请假单》，并附上请假的详细理由。办公室管理可以确保办公室工作标准，维护工作程序，及时纠正偏差。办公室工作人员有义务为自己和他人的健康着想。Theseofficestressesusuallycoverthreetypes:jobstresses,psychologicalstressesandtechnologicalstresses.

5.Technologicalstressorsincludeinadequatetraining;old,poorlymaintainedequipmentortools;paceofworkload;lackofrightequipmentortoolsandunsafeorpoorlydesignedequipment.

技术压力包括：培训不足；工具设备老化或保养不善；工作量过大；缺乏良好的工具设备；工具设备设计不佳，缺乏安全性。办公室压力通常包括三类：工作压力，心理压力和技术压力。PartCInterpersonalRelationshipPre-readingQuestions

Whatareimportantelementsofasecretary’ssuccess?Howtodealwithrelationshipbetweentheexecutiveandsecretary?TaskOneFillintheblankswiththeexpressionsgivenbelow.1.Wehopeyoucan______________yourmistakeinpublic2.Don'tconsiderthefactsin__________fromothers3.Hewasanauthorwhoseworksweresolittleknownastobealmost____________.4.Negotiationsbetweenunionsandmanagementaremademoredifficultby___________distrust.5.Hehasmadeanimportant_________tothecompany'ssuccess6.IwouldliketosayhowmuchI_______________takingsuchanunnecessarystep.7.The____________managertossedoutmyapplication.8.Wecan'ttakeyouradvice.___________,thankyouforputtingit.9.Heneverhelpsmewithouttryingto_________________me.10.Thetwocompaniesconsolidatedforgreater__________.acknowledgeisolationconfidentialmutualcontributiondisapproveofexecutiveNeverthelesstakeadvantageofefficiency

1.Relationshipsthatare__________canmakeanorganizationworkbetter.A.negativeandoffensiveB.carefulandcautiousC.positive,co-operativeandrespectfulD.selective,ambitiousandconsiderate

2.__________isthecoreofanygoodrelationship.A.CooperationB.RespectC.TrustD.Friendship

3.Theword“prejudice”means__________.A.anattitudeofadmirationoresteemB.agreetingorreceptionC.afeelingofangercausedbybeingoffendedD.apartialitythatpreventsobjectiveconsiderationofanissueorsituationTaskTwoChoosethebestansweraccordingtothetext.DCB4.Thetextmainlytalksabout__________.A.someimportantelementsofasecretary’ssuccessB.theimportanceofworkingwithcolleaguesC.theimportanceofgettingalongwithexecutivesD.theimportanceofmutualunderstanding5.WhichofthefollowingqualitiesisNOTformakinganidealrelationshipbetweentheexecutiveandsecretary?A.Thesecretaryshouldunderstandthatitmaybenecessarytostaylateifthereisanurgentjobtodo.B.Thesecretarymayleaktheexecutive’sconfidentialandprivatematterssincehe/shehaseasieraccesstoconfidentialinformation.C.Thesecretaryshouldbekeptfullyinformedofeverythingthattheexecutiveisdoingsothatthesecretarycanbeofmostusetotheexecutive.D.Thesecretaryshouldsetahighstandardofconductandefficiencyfortherestoftheofficestaff.BAPartEBankedClozeHowtoDealwithDisagreementsandConflictsToday’sworkplaceisrather______________(1),promptingdisagreementsthatcanimpedeworkprogress.Toooften,peopleatworktaketheiranxietiesanduneaseoutononeanother.Butconflictsatworkneedtoberesolvedsothatproductivitycanflourish.Itrequiresmuchtact,wisdomandpracticeofsecretaries.Ifyoucantakeapositiveand______________(2)approachtotheconflictsituation,thefewguidelinesofferedbelowmayhelpyouestablishorreestablishaworkenvironmentthatishealthier,happierandmoreproductiveforeveryone.H.stressfulC.constructiveFacinguptoproblems,don’tletproblems“fester”

Someofthebiggestandmostuglyinterpersonalproblemsatworkstartedsmallandwereeitherdeliberatelyorunconsciously______________(3).Simpleshynessorlackofassertiveskillscanallowasmallinterpersonalproblemtogrow.Addresstheproblemwhenyouarefeelingrelativelygoodaboutyourcolleagueratherthanwaitingforthelast______________(4),whichbreaksthecamel’sback.Yourapproachshouldbecalmer,more______________(5)andmoreproductive.A.ignoredI.strawG.rationalGethelpifnecessary

Whendisputeorconflicthappened,___________________(6)isnoteasilytobeachievedbetweenthetwopartiesinvolved.Athirdparty,particularlyonewhoinneutralandnotsimplytakingyourside,canhelpyoudevelopaproblemsolvingstrategy,ormayplayanacti