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successFactors
SAPReport|PUBLIC
TheRoadAhead:
PredictionsandPossibilitiesfortheFutureofWork
successFactors
2|24
TableofIntroduction03
ContentsPillarI:TheFutureofWorking05
AIImpactApproaches:AIUpgradevs.AIOverhaul06
WorkRedesigned:AIMaximalistvs.SymbioticStrategist
07
DigitalHearts,HumanNeeds:TheSyntheticTeammatevs.
TheFit-for-PurposeTool-mate
08
TheGreatCognitiveShift:TheOffloadEffectvs.TheAmplificationEffect
09
PreparingfortheFutureofWorking
10
PillarII:TheFutureoftheWorkforce
11
EarlyTalentinPeril:GrowthThroughGigsvs.Home-GrownDevelopment
12
PeopleLeadersataCrossroads:AIasCoachvs.ManagerasMentor
14
TheThirdCareerAct:TheFractionalAdvisorvs.
TheOrganizationalMemoryArchitect
16
PreparingfortheFutureoftheWorkforce
18
PillarIII:TheFutureofWorkPractices
19
RecruitingReinvented:AIArmsRacevs.PredictivePotential
20
PerformanceRedefined:MeasuredbytheMinutevs.
MeasuredbytheMagnitude
21
PayReimagined:RewardinginRealTimevs.InvestinginImpact
22
PreparingfortheFutureofWorkPractices
23
Conclusion24
AbouttheFutureofWorkResearchLab24
TheRoadAhead:PredictionsandPossibilitiesfortheFutureofWork
Introduction
Thefutureofworkwillnotbedefinedbyasinglepath.Powerfuldrivingforces–fromAIandothertechnologyadvancementstomacro-economic
volatilityandpopulationdemographicshifts–arereshapingworkatanunprecedentedpaceand
pushingustowardmultiplepossiblefutures.
Againstthisbackdropofexternaldisruption,a
parallelchallengeisemerginginsideorganizations,asemployeesgrapplewithagrowingsenseof
disconnectfromtheiremployers.Ashighlightedinthe
2025HRTrendsReport
bythe
FutureofWork
ResearchLab
,manyemployeesarequestioningtheveryfoundationoftheirrelationshipwith
theirorganizationsastrustandloyaltycontinuestodecline.Accordingtoourresearch,actively
disconnectedemployeesare3.1xmorelikelytosaytheirorganizationhasfailedtofollow
throughonitspromises.Andtheconsequencesaresignificant:thosedisconnectedemployeesputin16%lesseffortthantheirpeers.
Drivingforcesshapingthefutureofwork
AI&technologyadvancements
RapidbreakthroughsinAIanddigitaltoolsarereshapinghowworkgetsdone,fromautomatingtaskstoexecutingworkflowsindependently.
Macro-economicvolatility
Unstablemarkets,risingcosts,andglobaltensionsarecreatinguncertainty,leadingmanyorganizationstocutspending,delayinvestments,andfocusonminimizingrisk.
恐Populationdemographicshifts
Longerlifespans,decliningbirthrates,andmulti-generationalworkforcesaretransformingtalentsupply,careerpaths,andemployeeexpectations.
3|24
TheRoadAhead:PredictionsandPossibilitiesfortheFutureofWork
Thisisourstartingpoint:alandscapedefinedas
muchbyexternalforcesasinternalturmoil.Inthis
environment,HRhasarareandurgentopportunitytoactasthearchitectofwhatcomesnext–shapingnotjustprocesses,buttheverymeaning,experience,andvalueofwork.Todosorequiresaclearview
ofthepossibilitiesaheadandthedifferentpathsorganizationsmighttaketogetthere.Thatiswhatthisreportprovides:atangiblelookatemergingpossibilitiesoverthenextfiveyears,grounded
indataandforesight,organizedintothreepillars:
•PillarI:TheFutureofWorkingexploreshowAIwillreshapetheverynatureofjobsandtasks,disruptingandredesigningroleswhilealso
impactinghowhumansthinkandcollaborate.
•PillarII:TheFutureoftheWorkforceexamineswhowillperformthisnewwork,highlightingthe
implicationsofdemographicshifts,theevolvingprofileofa“successfulworker,”andspecific
workforcesegmentsandrolesthatwillbeparticularlydisrupted.
•PillarIII:TheFutureofWorkPractices
considershowHRpracticeswilladaptasAIfundamentallyaltershowtalentisidentified,managed,evaluated,andrewarded.
Methodology
Ourfutureofworkpredictionsweredeveloped
throughamulti-stepprocesscombiningearlysignaldetection,structuredforesighttechniques,and
empiricalvalidation.
Weanalyzedearlysignsofchangebasedonourreviewof357businesspresscommentaryandsecondaryresearcharticlesrelatedtosocial,economic,and
workforcedynamics,validatedthemthroughaglobalsurveyof8,058employees,andappliedtheFuture
Wheelsmethodologytomapfirst-,second-,andhigher-orderconsequences.
Acrossthethreepillars,weoutlineatotaloftenpredictions.Eachpredictionispairedwithtwoscenarios(“Future1”and“Future2”)thatillustratedivergingpathsthefuturemighttake.
WethenintentionallyfollowFuture2forward,asitrepresentsthepathweseeasmosttransformativeforworkplacesandworkersalike–thoughalso
themostambitiousanddemanding.
ThisisHR’sopportunity:toturnthesepossiblefuturesfromprovocationtopracticeandto
shapeafutureofworkwherebothpeopleandorganizationscanthrive.
4|24
TheRoadAhead:PredictionsandPossibilitiesfortheFutureofWork
PillarI:
TheFutureofWorking
ExploreshowAIwillreshapetheverynatureofwork,disruptingrolesandimpactinghowhumansthinkandcollaborate
AIImpactApproaches
Todate,thebroadpromiseofAI’simpactonbusinessoutcomeshasbeenlargelyrealized
inoneway:timesavings.Howwillthisefficiency-firstapproachevolveinthefuture?
Future1
AIUpgrade:
AIscalesintoafutureofproductivity
Future2
AIOverhaul:
AIshiftstowardsafutureofexpandedoutcomes
WorkRedesigned
Today,mostorganizationsareintroducingAIincrementally,butexponentialchangewillrequirefundamentally
reconsideringwhatworkshouldbedoneandhow.Theinevitabilityofworkredesignisclear,buthowwillitunfold?
Future1
AIMaximalist:
OrganizationsprioritizearoundAI’sever-expandingcapabilities
Future2
SymbioticStrategist:
Organizationsprioritizerealizinghumanpotential
DigitalHearts,HumanNeeds
AI’sinterdependentworkingrelationshipwithhumansiscontinuingtoevolveasthetechnologyadvances.
HowwillorganizationsdefinetherelationshipbetweenhumansandAIatwork?
Future1
TheSyntheticTeammate:
AIisseenasananthropomorphizedteammate
Future2
TheFit-for-PurposeTool-mate:
AIisseenasanunbiasedcollaborator
TheGreatCognitiveShift
HumansareincreasinglyrelyingonAIforcriticalthinkingwork.
HowwillworkingwithAIoncognitivelydemandingtasksre-shapehowhumansthink?
Future1
TheOffloadEffect:
AIisusedtooffloadcriticalthinking
Future2
TheAmplificationEffect:
5|24
AIisusedtoamplifyhumancognition
TheRoadAhead:PredictionsandPossibilitiesfortheFutureofWork
AIImpactApproaches:AIUpgradevs.AIOverhaul
Todate,thebroadpromiseofAI’simpactonbusinessoutcomeshaslargelybeenrealizedinoneway:time
savings.AIadoptionremainsconcentratedinnarrowusecasesthatdelivertimesavingsandfasterexecutionofexistingtasks.Accordingtoourresearch,employeesnowsaveanaverageof75minutesperdayusing
AIatwork–anincreaseof23minutesfromthestartof2025–andC-suiteexecutivesconsistentlyrank
efficiencyastheirtopdesiredoutcome.Thequestionnow:howwillthisefficiency-firstapproachevolveinthefuture?
Future1:AIUpgrade
Inthisfuture,AIincreasessheeroutput.Businessimpactismeasuredinproductivitygains,fasterproductionwithgreaterconsistency,ratherthaninnewkindsofvalue.
Existingworkflowsremainlargelyintact,butAIisused
toaugmentthem,allowingorganizationstoproducemorewithinexistingstructuresandroles.
Thisfuturehasclearadvantages.Employeesthemselves
endorseproductivityastheirtopprioritywhenusingAI:our
researchfoundthattwothirdssayitistheirprimarygoal,
andonaverage,theyexpectAIwillmakethemnearly3xmoreproductiveinthenextfiveyears.Inindustrieswherescale,
speed,andstandardizationdominate,thesegainscanbetransformative.However,thisfuturealsohaslimits;namely,thatbykeepingproductivityastheprimarymeasureof
success,organizationsriskoverlookingAI’spotentialtocreatenewformsofvaluebeyond“moreofthesame.”
Future2:AIOverhaul
Inthisfuture,organizationsmovebeyondusingAItosimply
boostexistingmeansofproductionandinsteadapplyitto
re-imagineoutcomes.Ratherthanjustproducingmore,AIis
leveragedtocreatetransformativesolutionsandgenerate
alternativeoutputsthatwerepreviouslytoocostly,slow,or
complextodeliver,orweresimplynotimaginedinapre-AI
world.Businessimpactisnolongermeasuredonlyin
productivitygains,butinabroadersetofvaluedriversthat
strengthenorganizationalperformance,innovation,andgrowth.
Thebenefitsofthispatharesignificant:organizationsgain
acompetitiveadvantagethroughbetteralignmentoftheir
outputstomarketdemandsalongsideanabilitytounlocknewformsofvaluefromAI.Meanwhile,employeesalsobenefitfromAIthatraisesthestandardoftheirworkandenablesthemto
deliveroutcomesthatwere,untilnow,outofreach.Butthispathisnotwithoutchallenges:suchanoverhaulwillrequireboldleadership,culturalresilience,andawillingnessto
navigatedeepuncertainty.
Today,employeeswhosavetimeatworkaremostoftentoldtospendthatextratimedoingmore–notdoinganything
different.(Seefiguretotheright.)
Doingmycoreworktasks,likeimprovingexisting
workordoingmorework
Improvingmywork-relatedknowledgeorskills
Helpingcolleagueswiththeirworkloads
Buildingrelationshipswithcolleaguesorcustomers
Accordingtoyourcompany,howareyousupposedtospendthetimethatyousavebyusingAIatwork?
65%
55%
42%
34%
6|24
NEW
TheRoadAhead:PredictionsandPossibilitiesfortheFutureofWork
WorkRedesigned:AIMaximalistvs.SymbioticStrategist
PursuingthenovelbusinessoutcomesthatcouldbeachievedthroughtheAIoverhaulfuturewillrequire
thatorganizationsembracedeepertransformationandredesignworkitself.Today,mostorganizationsare
introducingAIincrementally,layeringitontoexistingrolesandworkflows.Butexponentialchangewillnot
comefromtinkeringattheedges;itwillrequirefundamentallyreconsideringwhatworkshouldbedoneand
how.Accordingtoourresearch,employeesalreadyrecognizetheimminentnatureofthisshift:onaverage,theyestimatethat42%oftheirtaskscouldbeperformedbyAItoday.And,unsurprisingly,thosewhoseethemostpotentialforAItodotheirjobfeelthemostjobinsecurity:foreveryadditional10%oftheirjobthat
employeesthinkAIcoulddo,theirAI-inducedjobinsecurityincreasesby25%.Theinevitabilityofworkredesignisclear.Thequestionnow:howwillitunfold?
Navigatingtheagenticrevolution:HowautonomousAIisreshaping
human-AIdynamicsatwork
Readthereport
Future1:AIMaximalist
Inthisfuture,workredesignisbasedonasimpleprinciple:
ifAIcandoit,AIshoulddoit.Rolesarestructuredaround
automationfirst,withhumanshandlingnotonlythetasksthatremain,butalsothenewresponsibilitiesthatemergeonce
AIassumescorepartsofwork.Forexample,AIagentsmay
orchestrateworkflowsacrosssystemsandtransactionswhilehumansstepintooversee,validate,andrefinetheiroutputs.ThelogicofthisfutureisdrivenbyagoalofmaximizingwhatAIcando,leavingpeopletofillthegapsevenifpeopleare
notbestsuitedforormotivatedbythatwork.
However,thisapproachdoeshaveadvantages.ProponentsofanAI-maximalistmodelargueitwillyieldrealbenefits,
andemployeesthemselvesshowtrustintheirorganizationstonavigatethisshift:accordingtoourresearch,80%believetheiremployerwillmakegooddecisionsaboutwhatwork
shouldbegiventoAI.Butamodelthatframeshuman
contributionasmerely“whatremains”inevitablyriskserodingtrust,underminingmotivation,andincreasingjobinsecurity.
ByprioritizingAI’spotentialaboveallelse,organizations
mayachieveshort-termgainsbutcompromisethelong-termsustainabilityoftheirworkforceintheprocess.
Future2:SymbioticStrategist
Inthisfuture,workredesignisguidedbybothAIandhuman
potentialthroughaprinciplecalledstrategicsymbiosis,
wherehumansandAIcombinestrengthstocreateamutuallybeneficialrelationshipthatgeneratesoutcomesgreaterthan
whattheycouldachievealone.Here,organizationsnolonger
askonly“whatcanAIdo”?butalso“whatmakeswork
motivatingandmeaningfulforpeople”?Rolesarereimaginedtoenhancethecoreelementsofgoodworkdesignthat
organizationalpsychologistshavestudiedfordecades–skillvariety,taskidentity,tasksignificance,autonomy,andfeedback–whileAIfurtheraugmentstheseelementsandtakesover
tasksoflowerinterestandvaluetohumanworkers.
ThisapproachrecognizesthatevenasAIreplacescertain
facetsofwork,jobscanbeintentionallydesignedtounlockintrinsicmotivationthroughworkthatismeaningfuland
energizing.Accordingtoourresearch,fourinfiveemployees
Mostemployeesexpectthat,ifAIweretotakeoverpartsoftheirjob,their
experiencesatworkwouldimprove.(Seefiguretotheright.)
1Themostcommonresponsewas“workfewerormoreflexiblehours.”
believeAIwillhelpthemfocusonmorevaluablework,and
whenaskedhowtheymostwantworktoberedesigned,thesecond-mostcommonresponsewas“workingonprojects
I’mpassionateabout1.”Strategicsymbiosisbuildsonthis
sentiment,usingAItoshiftemployees’focustotheworkthatreallymatterstothemandtheirbusiness.Theresultisnotjusthappier,moreengagedemployees,butworkerspositionedtodelivergreaterimpact.
HowdoyouthinkAItakingovercorepartsofyourcurrentjobwouldimpact…
...howenjoyableworkis?
...yourmotivation atwork?
...thequality ofworkproduced?
14%
40%
46
%
16%
42%
42%
18%
38%
44%
0%10%20%30%40%50%60%70%80%90%100%
WouldgetworseWouldstaythesameWouldgetbetter
7|24
DigitalHearts,HumanNeeds:TheSyntheticTeammatevs.TheFit-for-PurposeTool-mate
AsorganizationsredesignworktooptimizeAIandhumanpotential,wecananticipatethatAI’sroleinthisinterdependentworkingrelationshipwillcontinuetochangeasthetechnology’scapabilitiesadvance.
AclearexampleofthisistheextenttowhichAIcanreplicateempathiccommunication.Already,40%ofsurveyedemployeesreportturningtoAIforemotionalsupport,andmorethanhalfofthosesay
theyfeelmoresupportedbyAIthanbytheircoworkers.Thequestionnow:howwillorganizationsdefinetherelationshipbetweenhumansandAIatwork?
Future1:TheSyntheticTeammate
Inthisfuture,AIistreatedasanequalmemberoftheteam,
evenappearingontheorganizationalchart.Someemployeesalreadyhaveanappetiteforsuchashift:accordingtoour
survey,39%saytheywouldprefertointeractwithanAIagentoverahumancoworkertogetadvice,30%toventwhen
stressedorfrustrated,23%tosharealaughonatoughday,and22%tocelebratesuccesses.Theallurelikelyliesinanendlesslyavailableandnon-judgmentalcompanion:
personalized,empathetic,andfinelyattunedtoindividual
needs.Inaneraofrisinglonelinessanddisconnectionatwork,suchcompanionshipcouldbeveryappealing.
Butthisfuturealsocarriesrisks.Anoverlyhumanized
teammatecouldquicklylosevalueifitbecomestoo
accommodating,tellingemployeeswhattheywanttohearratherthanofferingconstructivefeedback.Further,notall
employeeswillacceptAIasan“equal,”andsomemayfeelthreatenedordevaluedbytheblurringoftheseboundaries.
Insum,treatingAIasapersonifiedteammatemaymeetcertainneedsintheshorttermbutrisksintroducingnewproblems
aroundidentity,trust,andauthenticityatwork.
Future2:TheFit-for-PurposeTool-mate
Inthisfuture,AIispositionednotasapeerbutasa“fit-for-purpose”collaborator:morethanasimpleinstrument,
yetdeliberatelydistinctfromhumanteammembers.
Itsroleistoaugmenthumanthinking,offerunbiasedinsights,andenhanceworkproducts,whileclearorganizational
governanceandguardrailsensureitscontributionsremainboundedandtransparent.ThismodelreflectsagrowingrecognitionthatAIdoesnotfitneatlyintoeitherextremeofteammateortoolbutinsteadoccupiesanewspaceinbetween:a“tool-mate.”
Thatsaid,whenitcomestoconceptualizingAIasatool-mate,manyarenotthereyet.Inarecentpoll,63HRleadersratedtheirperceptionofAIasfarcloserto“tool”than“teammate”
(ratingof8.1ona10-pointscale).ButviewingAIasatoolaloneisshort-sighted–itoverlookshowAIwillactuallyoperate
intheworkplaceandhoworganizationswillneedtouseitto
unlockitsfullpotential.HR’srolewillbetohelpemployees
andleadersshiftintothisnewmentalmodel,onethat
recognizesAI’sdistinctcontributionswithoutraisingittoalevelof“human.”Iftheysucceed,thepayoffisafuturethatpreservesthebestofbothworlds:AIasacapable,always-oncollaboratorwhilehumanidentityismaintainedatthecenterofwork.
TheRoadAhead:PredictionsandPossibilitiesfortheFutureofWork
Onacontinuumfrom“teammate”to“tool,”howdoyouviewAIagents?
Employeeswhoanswer“tool”aremorelikely
tobe:
•Older
•Deskless
•Atasmallerorganization
•Apeoplemanager
•LessAIliterate
TOOL
TEAMMATE
Employeeswhoanswer
“teammate”aremorelikelytobe:
•Younger
•Desk-based
•LocatedinAPAC
•Anindividualcontributor
•MoreAIliterate
PerceptionsofAIagentsasa“teammate”ora“tool”varywidely.
8|24
TheGreatCognitiveShift:TheOffloadEffectvs.TheAmplificationEffect
AsAIbecomesembeddedasacollaboratorandtool-mate,humanswillinevitablytreatandvalueitasatruethinkingpartner.Already,ourresearchshowsthat50%ofemployeessaytheywouldprefertobrainstormsolutionswithanAIagentoverahuman.AsinteractionswithAIbecomemorenaturalandfluid,itspresenceinourworkwillshapemorethansimplywhatweproduce.Thequestionnow:howwillworkingwithAI
oncognitivelydemandingtasksre-shapehowhumansthink?
Future1:TheOffloadEffect
Inthisfuture,employeesdefaulttousingAIfordemanding
“thinkingwork,”treatingitasthequickest,easiestsolutionamidmountingperformancepressuresandexpandingworkloads.
Withminimalhumanoversight,AIbecomestheultimate
problem-solver:generatinganswersthatareacceptedatfacevalueratherthancritiquedorbuiltupon.Accordingtoour
research,90%ofemployeessaytheyhavesubmittedentirelyAI-generatedcontentwithoutanyeditsorrevisionsatwork,
and56%dosoonceaweekormore.Fororganizations,this
offloadeffectmaydeliverimmediateproductivitygains,butatapotentiallysteepcost.OverrelianceonAIforcognitivetasksrisksdullingproblem-solvingskillsanddiminishingcreativity,innovation,anddiversityofthoughtwithinandacrossteams.Inthelongerterm,itcoulderodetheveryhumanjudgment
andcriticalreasoningthatorganizationsrelyoninmomentsofcomplexity,ambiguity,andstrategicdecision-making.
Future2:TheAmplificationEffect
Inthisfuture,AIisintentionallypositionedasacatalystfordeeperhumanthinkingratherthanareplacementforit.
Organizationsintentionallydesignfrictionand“cognitivespeedbumps”intotheAIuserexperiencetopreventoverreliance,
promptingemployeestoquestion,refine,andbuildupon
AI-generatedinsights.InsteadofemployeespromptingAItogivethemtheeasyanswer,AIpromptsemployeesinturntogenerateabettersolutiontogether.Thegoalisnotthe
offloadingofcognitivework,butratherthecultivationofsharperhumanjudgment,creativity,andproblem-solving.
Ourresearchindicatessomeencouragingsignsthisfuturemayarealreadybeemerging:mostemployeesreporttheyhave
alreadyusedAItothinkthroughproblemsinnewways(60%)
andtobemorecreativeandimaginative(67%).Harnessed
appropriately,thisapproachallowsorganizationstostrengthencognitivecapabilitiesinthepresentwhilelayingthegroundworkforlong-termresilience.
TheRoadAhead:PredictionsandPossibilitiesfortheFutureofWork
EmployeeswhouseAIinwaysthatamplifytheirthinkingaremoreproductiveandefficient.
49%
Comparedtotheirpeers,whenusingAIatwork,cognitivelyamplifiedAIusers:
•Save22%moretime
•Are32%moreproductive
ofAIusersare
cognitivelyamplified.
CognitivelyamplifiedAIusersaremorelikelytobe:
•Desk-based
•Managers
•University-educated
•InIT,management,HR,productdevelopment,orsales
•MillennialsorGenX
9|24
TheRoadAhead:PredictionsandPossibilitiesfortheFutureofWork
PreparingfortheFutureofWorking
1Beintentionalandstrategicwhen
choosingwhatAIoutcomestoprioritize,howworkisredesigned,andhow
employeesshouldworkwithAI.HRcandothisbybeingakeystakeholderin
AIgovernanceefforts,leadingredesigninitiatives,andvettingvendorsaccordingtoyourorganization’sprinciplesonAI.
2Buildcross-functionalAIgovernance
teamsearlytoaddressfast-evolving
questions.Instakeholdermeetings,playoutthedownstreamimpactsofAIuse–ifagivenchoiceismadenow,howwilltheemployeesofthisorganizationbe
impactedinayear?Inthreeyears?Infiveyears?
3CommunicateexpectationsearlyandoftenaroundhowAIis(andisnot)
expectedtobeusedbyemployees
andwhattheintendedoutcomesof
thatAIusewillbe.Incorporatethose
expectationsintoworkflowsandformalprocesses(e.g.,goalsettingand
performancemanagement).Begin
measuringtheimpactsofAIandtrackprogressovertime.
ConsiderYourTechnology
Buildingthe“futureofworking”willrequire
theabilitytounderstandthecurrentstate,
forecasttheoutcomesofredesigndecisions,andeffectivelyenactchangesoncethose
decisionsaremade.TaskintelligencewillhelpHRunderstandcurrentworkflows,
includingwhereandhowemployeesare
collaboratingwithAI.Organizational
modelingtechnologieswillhelpbusinessestoexperimentwithvariousscenarioswhile
strategicworkforceplanningtechnologieswillhelptoensuresuccessfulexecution.
10|24
PillarII:
TheFutureoftheWorkforce
ExaminestheimplicationsthatAIworkredesignanddemographicshiftswillhaveontheevolvingprofileofa“successfulworker”throughoutthecareerlifecycle
——
EarlyTalentinPeril
Entry-levelopportunitiesaredisappearingasAIabsorbsroutinetasksandeconomicpressuresreduceheadcount.
Howwillopportunitiesforearlytalentevolvetoensuretoday’snewcomersbecomethetoptalentoftomorrow?
Future1
GrowthThroughGigs:
Earlytalentbuildstheirownportfolios
throughgigwork
Future2
Home-GrownDevelopment:
Earlytalentiscultivatedinternallyasthe
nextgenerationoftheworkforce
PeopleLeadersataCrossroads
Managerstodayareoverwhelmedbywideningspansofcontrolandheavyadministrativeburdens.
Who,orwhat,willapeoplemanagerlooklikeinthefuture?
Future1
AIasCoach:
AIfullyovertakestheroleofthemanager
Future2
ManagerasMentor:
Themanagerroleisredefinedaroundthe
humanelementsofleadership
——
TheThirdCareerAct
——
Duetoavarietyoffactors,manyworkersarestayingintheworkforcelongerthaneverbefore.
Howwillorganizationsshifttobestleveragetheirmostseniortalent?
Future1
TheFractionalAdvisor:
Thethirdcareeractisre-imagined
asthefluidfractionaladvisor
Future2
TheOrganizationalMemoryArchitect:
Thethirdcareeractisre-imaginedasa
stablearchitectofinstitutionalknowledge
TheRoadAhead:PredictionsandPossibilitiesfortheFutureofWork
11|24
TheRoadAhead:PredictionsandPossibilitiesfortheFutureofWork
EarlyTalentinPeril:GrowthThroughGigsvs.Home-GrownDevelopment
AsAIabsorbsmoreentry-levelworkandeconomicpressuresreduceheadcountfornewroles,thetraditionalon-rampsforearlytalentintotheworkforceareeroding.Atthesametime,universitiesarestrugglingtokeeppacewithrapidlyshiftingskilldemands,renderingtraditionaldegreesalessreliablepathwaytoemploymentthantheyoncewere.Theresultisareductioninavailabilityofentry-levelroles,earlysignalsofagrowing
unemploymentrateforyoungworkers,andultimately,asensethattheirfuturehangsinthebalance.
Thequestionnow:howwillopportunitiesforearlytalentevolvetoensuretoday’snewcomerscanbecomethetoptalentoftomorrow?
Future1:GrowthThroughGigs
Inthisfuture,theentry-leveljobmarketcollapsesalmostentirely.AIabsorbsmostsimpletasks,leavinglittlespacefortraditionalentryrolesinsideorganizations.Asaresult,earlytalentdoesn’tentercompaniesinthewaysthat
previousgenerationshave.Instead,theybuildcareers
fromtheoutside,turningtocertificationsandhigh-fidelity
simulationtrainingsratherthanuniversity,andshort-term
contractsandgigassignmentsratherthanentry-level
permanentroles.Portfoliosofworkbecomethenewresume,withexpertiseandexperienceearnedthroughprojectsratherthanorganizationaltenure.
42%
arepursuinggigworktobuildorstrengthentheirskills
Ontheonehand,thisfuturecreatesahyper-adaptive
workforce,asyoungworkerscontinuouslyupskilltostay
relevantanddevelopin-demandcapabilities.Andyoungerworkersunderstandthepotentialbenefitsofthisapproach:
accordingtoourresearch,77%ofyoungerworkerssaytheywouldpreferfull-timegigworkifitdidn’taffect
theirincome.Ontheotherhand,therisksofthisfutureare
considerable:thestandardtalentpipelinesinorganizations
destabilize,youngworkersfaceincreasingstressandburnoutfrominconsistentworkarrangements,andwhenorga
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