2026年宁波单招英语职业场景对话专项含答案购物职场服务经典题

2026年宁波单招英语职业场景对话专项含答案（购物+职场+服务经典题）一、购物场景对话（共3题，每题5分）题目1（5分）：场景：李明在宁海市中心的“宁海老街”服装店购买外套。店员热情接待了他。对话：店员：Goodafternoon!CanIhelpyou?李明：Goodafternoon.I’mlookingforawintercoatformydaughter.She’stallandlikesblue.店员：Sure.Letmeshowyousomeoptions.Herearethesetwostyles.Whichonedoyouthinkisbetter?李明：Theonewiththehoodlooksmoresuitableforher.Whatmaterialisitmadeof?店员：It’smadeofcottonandpolyester.Warmandcomfortable.李明：Great.Howmuchisit?店员：It’s299yuan.Doyouneedtotryiton?李明：Yes,please.Where’sthefittingroom?店员：It’srightoverthere,nexttothemirrors.问题：(1)Whatisthecustomerlookingfor?(2)Whatdoesthecustomerlikeaboutthecoat?(3)Howmuchisthecoat?答案：(1)Awintercoatforhisdaughter.(2)Ithasahoodandiswarmandcomfortable.(3)299yuan.解析：(1)从对话中“lookingforawintercoatforhisdaughter”可知答案。(2)店员提到“hood”和“warmandcomfortable”，李明也表示同意。(3)店员说“It’s299yuan”，直接给出价格。题目2（5分）：场景：张华在宁海市“海鲜市场”购买鱼。摊主是当地渔民老王。对话：张华：Goodmorning,Mr.Wang.I’dliketobuysomefreshfish.老王：Goodmorning!Whatkindoffishdoyouwant?Ihaveseabass,cod,andtilapiatoday.张华：I’lltakesomecod.Howmuchisitperkilogram?老王：It’s58yuan/kg.Wouldyoulikesomeshrimpwithit?张华：No,thanks.I’lltaketwokilogramsofcod.老王：Okay.Hereyougo.Wouldyoulikemetowrapitinice?张华：Yes,please.Andcouldyougivemeabag?老王：Sure.Here’saplasticbag.Anythingelse?张华：No,that’sall.Thankyou!问题：(1)Whatfishdoesthecustomerbuy?(2)Howmuchdoesthefishcostperkilogram?(3)Doesthecustomerbuyshrimp?答案：(1)Cod.(2)58yuan/kg.(3)No.解析：(1)张华明确说“I’lltakesomecod”。(2)老王回答“58yuan/kg”。(3)张华拒绝“Wouldyoulikesomeshrimp”。题目3（5分）：场景：王丽在宁海市“宁海特产店”购买文具。店员是年轻的李芳。对话：王丽：Hi,Ineedsomenotebooksandpens.李芳：Hi!Wehaveanewbrandofnotebooks.They’reverypopular.王丽：Howmucharethey?李芳：10yuaneach.Andpens?Doyouwantgelpensorballpointpens?王丽：Gelpens,please.Threepens.李芳：Okay,10yuanfornotebooks+15yuanforpens=25yuanintotal.王丽：Great.Doyouhaveadiscountforstudents?李芳：Yes,wehavea10%discount.Here’syourreceipt.王丽：Thankyou!问题：(1)Whatdoesthecustomerbuy?(2)Howmuchdoesitcostintotal?(3)Doesthecustomergetadiscount?答案：(1)Notebooksandgelpens.(2)25yuan.(3)Yes.解析：(1)王丽说“Ineedsomenotebooksandpens”，店员确认了商品。(2)李芳计算“10yuan+15yuan=25yuan”。(3)王丽询问折扣，李芳回答“Yes,wehaveadiscount”。二、职场场景对话（共3题，每题5分）题目4（5分）：场景：陈浩在宁海市某公司实习，向他的导师李老师请教工作问题。对话：陈浩：Goodmorning,TeacherLi.Ihaveaquestionabouttheproject.李老师：Goodmorning,ChenHao.What’stheproblem?陈浩：I’mnotsurehowtoformatthereport.Couldyougivemesomeadvice?李老师：Ofcourse.UseTimesNewRomanfont,size12,anddoublespacing.陈浩：Thatmakessense.Whataboutthecoverpage?李老师：Includeyourname,date,andthecompanylogo.Here’satemplate.陈浩：Thankyou!I’lltryitnow.李老师：Goodluck!问题：(1)Whatistheproblem?(2)WhatfontshouldChenHaouse?(3)Whatshouldbeincludedonthecoverpage?答案：(1)Formattingthereport.(2)TimesNewRoman,size12.(3)Hisname,date,andthecompanylogo.解析：(1)陈浩直接问“Ihaveaquestionabouttheproject”，具体是格式问题。(2)李老师建议“TimesNewRomanfont,size12”。(3)李老师提到“yourname,date,andthecompanylogo”。题目5（5分）：场景：刘婷在宁海市一家餐厅做服务员，接待一位外国游客。对话：游客：Hello,couldyouhelpmewiththemenu?刘婷：Hello!Ofcourse.Wouldyouliketotryourspecialdishes?游客：Yes,please.What’stheseafoodspecial?刘婷：It’sgrilledshrimpwithlemongrasssauce.Veryfresh.游客：Soundsgood.Anddoyouhavevegetarianoptions?刘婷：Yes,wehaveavegetablestir-frywithtofu.游客：Great.Howmuchistheseafoodspecial?刘婷：88yuan.Andthevegetablestir-fry?刘婷：58yuan.Wouldyouliketoordernow?游客：Yes,I’lltaketheseafoodspecialandthevegetablestir-fry.问题：(1)Whatdoesthetouristorder?(2)Howmuchistheseafoodspecial?(3)Doestherestauranthavevegetarianoptions?答案：(1)Grilledshrimpwithlemongrasssauceandvegetablestir-fry.(2)88yuan.(3)Yes.解析：(1)游客最终说“I’lltaketheseafoodspecialandthevegetablestir-fry”。(2)刘婷报价“88yuan”。(3)刘婷提到“vegetablestir-frywithtofu”，说明有素食选项。题目6（5分）：场景：赵刚在宁海市一家物流公司做客服，处理客户投诉。对话：客户：Hello,Ihaven’treceivedmypackageyet.Canyouhelpme?赵刚：Hello,I’msorrytohearthat.Couldyoutellmeyourtrackingnumber?客户：It’sLN789012.Isentitthreedaysago.赵刚：Letmecheck...Ah,Isee.Therewasadelayatthecustoms.Itshouldarrivetomorrow.客户：Tomorrow?That’snotsoonenough.Canyouspeeditup?赵刚：I’llaskthewarehousetoprioritizeyourpackage.Pleasewaitforacallfromourdeliveryteam.客户：Okay,thankyou.赵刚：You’rewelcome.问题：(1)Whatistheproblem?(2)Whyisthepackagedelayed?(3)Whatwillthecustomerdonext?答案：(1)Thecustomerhasn’treceivedthepackage.(2)Itwasdelayedatcustoms.(3)Waitforacallfromthedeliveryteam.解析：(1)客户直接说“Ihaven’treceivedmypackage”。(2)赵刚解释“delayatthecustoms”。(3)赵刚建议“waitforacallfromourdeliveryteam”。三、服务场景对话（共3题，每题5分）题目7（5分）：场景：孙女士在宁海市医院挂号，医生是张医生。对话：孙女士：Goodmorning,DoctorZhang.Ihaveafeverandacough.张医生：Goodmorning.Pleasesitdown.Howlonghaveyoubeenfeelingsick?孙女士：Fortwodaysnow.Ialsohaveasorethroat.张医生：Okay.Letmecheckyourtemperature.Ah,it’sabithigh.Youshoulddrinkmorewater.孙女士：DoIneedtotakemedicine?张医生：I’llprescribesomeantibiotics.Pleasetakethemthreetimesaday.孙女士：Thankyou,Doctor.WhenwillIfeelbetter?张医生：Itshouldimproveinafewdays.Restwell.问题：(1)Whatsymptomsdoesthecustomerhave?(2)Doesthedoctorprescribemedicine?(3)Howoftenshouldthecustomertakethemedicine?答案：(1)Fever,cough,andsorethroat.(2)Yes.(3)Threetimesaday.解析：(1)孙女士说“Ihaveafeverandacough”和“Ialsohaveasorethroat”。(2)张医生说“I’llprescribesomeantibiotics”。(3)医生建议“takethemthreetimesaday”。题目8（5分）：场景：周先生在宁海市银行办理信用卡，接待他的工作人员是王小姐。对话：周先生：Goodafternoon,couldIapplyforacreditcardhere?王小姐：Goodafternoon!Ofcourse.Doyouhaveasalaryaccountwithus?周先生：Yes,Ido.Mysalaryisdepositedhereeverymonth.王小姐：Great.Pleasefilloutthisform.周先生：Okay.Whatarethebenefitsofthiscard?王小姐：Yougetcashbackongroceriesandfreeairportloungeaccess.周先生：Thatsoundsgood.WhencanIuseit?王小姐：Onceyourapplicationisapproved,it’lltake3-5businessdays.周先生：Alright.Thankyou!王小姐：You’rewelcome!问题：(1)Whatisthecustomerapplyingfor?(2)Whatisonebenefitofthecreditcard?(3)Howlongdoesittaketogetthecard?答案：(1)Acreditcard.(2)Cashbackongroceries.(3)3-5businessdays.解析：(1)周先生直接说“Iapplyforacreditcard”。(2)王小姐提到“cashbackongroceries”。(3)王小姐说“3-5businessdays”。题目9（5分）：场景：吴阿姨在宁海市“宁海公交”售票处问路线，售票员是陈师傅。对话：吴阿姨：Hello,IneedtogotoXixiWetlandPark.HowcanIgetthere?陈师傅：Hello.YoucantakeBus18fromhere.Getoffatthesecondstop.吴阿姨：Bus18?Whereisthebusstop?陈师傅：It’srightnexttoourstation.吴阿姨：Great.Howlongdoesittaketogetthere?陈师傅：About30minutes.Thebusisverycomfortable.吴阿姨：Thankyou!陈师傅：You’rewelcome!问题：(1)Whatisthecustomer’sdestination?(2)Whichbusshouldthecustomertake?(3)Howlongdoesittaketogettothedestination?答案：(1)XixiWetlandPark.(2)Bus18.(3)About30minutes.解析：(1)吴阿姨说“IneedtogotoXixiWetlandPark”。(