2026年酒店管理专业英语水平测试题目

2026年酒店管理专业英语水平测试题目Part1:VocabularyandGrammar(20题，每题1分，共20分)Instructions:Choosethebestwordtocompleteeachsentence.1.Thehotel’s__________marketingstrategyfocusesontargetingbusinesstravelersandtouristsfromEuropeandAsia.A)segmentB)segmentalC)segmentationD)segmented2.Ourhotel’s__________departmentensuresthatallguestamenitiesmeetinternationalstandards.A)hospitalityB)hotelC)hospitalitymanagementD)guestservice3.Thechef’sspecial__________menufeatureslocalingredientsandtraditionalrecipes.A)seasonalB)seasonableC)seasonallyD)season4.Duetohighdemand,theconferenceroommustbe__________bookedatleasttwoweeksinadvance.A)preliminarilyB)preliminaryC)pre-bookedD)pre-book5.Thehotel’s__________policyrequiresallstafftocompleteannualsafetytraining.A)operationB)operationalC)operatingD)operate6.Thespaoffersavarietyof__________treatments,includingmassageandaromatherapy.A)relaxationalB)relaxingC)relaxationD)relax7.The__________systemhelpsthefrontdeskmanageroomreservationsefficiently.A)check-inB)check-inningC)check-inedD)check-inning8.Thehotel’s__________isknownforitsexceptionalserviceandluxuriousaccommodations.A)reputationB)reputationalC)reputeD)reputably9.The__________teamensuresthatallguestcomplaintsareresolvedpromptly.A)resolutionB)resolveC)resolvingD)resolved10.Thehotel’s__________includesafitnesscenter,swimmingpool,andoutdoortenniscourts.A)recreationalfacilitiesB)recreationfacilitiesC)recreationallyfacilitiesD)recreationalfacility11.The__________conferenceisexpectedtoattractover500industryprofessionalsfromaroundtheworld.A)upcomingB)upcomingC)upcominglyD)comeup12.Thehotel’s__________policypromotessustainabilitybyreducingsingle-useplastics.A)environmentalB)environmentallyC)environmentD)environmentalist13.The__________manageroverseesthedailyoperationsoftherestaurant.A)kitchenB)culinaryC)chefD)dining14.Thehotel’s__________serviceensuresthatguestsreceivepersonalizedattentionandassistance.A)conciergeB)concierge’sC)conciergesD)concierging15.The__________marketishighlycompetitive,withseveralluxuryhotelsinthearea.A)hotelB)hospitalityC)lodgingD)accommodation16.Thehotel’s__________teamisresponsibleformaintainingtheproperty’sgroundsandpublicareas.A)housekeepingB)householdC)housekeeperD)housekeeping’s17.The__________menuchangesdaily,offeringfresh,locallysourceddishes.A)àlacarteB)alacarteC)alcarteD)lacarte18.Thehotel’s__________policyrequiresallemployeestowearuniforms.A)dressB)dressingC)attireD)attired19.The__________systemautomatesbillingandpaymentprocessingforguests.A)revenueB)revenue’sC)revenuarilyD)revenueable20.Thehotel’s__________strategyincludespartnershipswithlocalattractionsandtouroperators.A)complementaryB)complementC)complementarilyD)complementary’sPart2:ReadingComprehension(10题，每题2分，共20分)Instructions:Readthepassagebelowandanswerthequestionsthatfollow.Passage:Theglobalhospitalityindustryisexperiencingrapidgrowth,drivenbyincreasingtourismandadvancementsintechnology.Hotelsarenowfocusingmoreonsustainabilityandpersonalizedguestexperiences.Forinstance,eco-friendlyhotelsareimplementingwastereductionprograms,whileluxuryresortsareofferingbespokeservicestailoredtoindividualpreferences.Digitaltransformationisalsoreshapingtheindustry,withmanyhotelsadoptingAI-poweredchatbotsandmobileappsforseamlesscheck-inandroomcontrol.However,challengessuchaslaborshortagesandrisingoperationalcostspersist.Tostaycompetitive,hoteliersmustinnovateandadapttochangingmarketdemands.Collaborationswithlocalbusinessesandculturalpartnershipsarebecomingincreasinglyimportanttoattractdiversetravelers.1.Whatisthemainfocusofthehospitalityindustrytoday?A)ReducingcostsB)SustainabilityandpersonalizationC)ExpandinggloballyD)Increasinglaborhiring2.Howareeco-friendlyhotelsimprovingtheiroperations?A)ByaddingmoreamenitiesB)ByreducingwasteC)ByraisingpricesD)Byhiringmorestaff3.Whattechnologyisbeingusedinhotelstoenhanceguestexperiences?A)Traditionalcheck-insystemsB)AI-poweredchatbotsC)ManualreservationprocessesD)Paper-basedbilling4.Whatchallengesarehotelsfacing?A)HighcustomersatisfactionB)LaborshortagesandrisingcostsC)DecreasedtourismD)Excessivecompetition5.Whyareculturalpartnershipsimportantforhotels?A)ToincreasemarketingexpensesB)ToattractdiversetravelersC)ToreduceoperationalcostsD)Tolimitlocalbusinesscollaborations6.Accordingtothepassage,whatisakeytrendinthehospitalityindustry?A)TraditionalservicemodelsB)DigitaltransformationC)LimitedinnovationD)Manualoperations7.Whatdoesthepassagesuggestaboutthefutureofhotels?A)TheywillbecomelesscompetitiveB)TheywillfocusonlyonluxurymarketsC)TheywilladapttonewchallengesD)Theywillignoresustainability8.Howarehotelsaddressinglaborshortages?A)ByreducingstaffB)ByimplementingautomationC)ByhiringmoreworkersD)Byoutsourcingservices9.Whatisthepurposeofhotelcollaborationswithlocalbusinesses?A)ToreducerevenueB)ToattractmoretouristsC)ToincreaseoperationalcostsD)Tolimitguestexperiences10.Whatdoesthepassageemphasizeaboutthehospitalityindustry?A)ItsdeclineduetocompetitionB)ItsfocusoninnovationandsustainabilityC)ItsrelianceontraditionalmethodsD)ItslackofgrowthpotentialPart3:Writing(2题，共30分)Instructions:Writeresponsesbasedonthepromptsprovided.Question1(15分):Youareahotelmanager.Writea150-wordemailtoalocaltouroperatorsuggestingapartnershiptopromoteyourhotel’spackages.Question2(15分):Writea150-wordreviewofaluxuryhotelstay,highlightingthepositiveaspectssuchasservice,amenities,andlocation.Part4:Translation(5题，每题4分，共20分)Instructions:TranslatethefollowingsentencesintoEnglish.1.请确保所有客房在入住前都经过彻底清洁。2.我们的餐厅提供多种国际美食，包括法国、意大利和日本料理。3.客房服务团队将确保您的需求得到及时满足。4.我们鼓励客人参与酒店的环境保护倡议。5.请提前预订会议设施，以便我们更好地安排您的活动。Part5:GrammarandUsage(5题，每题4分，共20分)Instructions:Correcttheerrorsinthefollowingsentences.1.Thehotel’sstaffareveryfriendlyandhelpful.2.Iftheguestneedsanyassistance,theyshouldcontacttheconcierge.3.Therestaurant’smenuwaschangedyesterday.4.Allemployeesmustfollowthehotel’spoliciesstrictly.5.Thespa’streatmentsaredesignedtorelaxandrejuvenatetheguest.AnswerKeyandExplanations:Part1:VocabularyandGrammar1.A)segment2.A)hospitality3.A)seasonal4.B)preliminary5.B)operational6.B)relaxing7.A)check-in8.A)reputation9.A)resolution10.A)recreationalfacilities11.A)upcoming12.A)environmental13.B)culinary14.A)concierge15.B)hospitality16.A)housekeeping17.B)alacarte18.A)dress19.A)revenue20.A)complementaryPart2:ReadingComprehension1.B)Sustainabilityandpersonalization2.B)Byreducingwaste3.B)AI-poweredchatbots4.B)Laborshortagesandrisingcosts5.B)Toattractdiversetravelers6.B)Digitaltransformation7.C)Theywilladapttonewchallenges8.B)Byimplementingautomation9.B)Toattractmoretourists10.B)ItsfocusoninnovationandsustainabilityPart3:WritingQuestion1:Subject:PartnershipProposalforHotelPackagesDear[TourOperator’sName],Ihopethisemailfindsyouwell.Asthemanagerof[HotelName],Iamexcitedtoproposeapartnershipthatcouldbenefitbothourbusinesses.Ourhoteloffersluxuriousaccommodations,world-classdining,andaprimelocationin[City].Wewouldlovetocollaboratewith[TourOperator’sName]tocreateexclusivepackagesthatincludestays,tours,andspecialdiningexperiences.Thispartnershipcouldattractmoretouriststoourareawhileprovidingourguestswithunforgettablememories.Pleaseletmeknowifyouareinterestedindiscussingthisfurther.Lookingforwardtoyourresponse.Bestregards,[YourName]HotelManager,[HotelName]Question2:Myrecentstayat[HotelName]wastrulyexceptional.FromthemomentIarrived,thestaffgreetedmewithwarmsmilesandmademefeelwelcome.Theroomwasimmaculate,withcomfortablebeds,modernamenities,andstunningviewsofthecity.Theservicewasoutstanding—myrequestswerehandledpromptly,andtheconciergeprovidedexcellentrecommendationsforlocalattractions.Therestaurant’scuisinewasdivine,andthespatreatmentswereincrediblyrelaxing.Thehotel’slocationwasalsoideal,witheasyaccesstomajorlandmarks.Overall,thiswasaluxuriousandmemorableexperience,andIwouldhighlyrecommend[HotelName]toanyoneseekingatop-tierhotelstay.Part4:Translation1.Ensurethatallroomsarethoroughlycleanedbeforecheck-in.2.Ourres