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2026年英语口语交流:国际贸易会话实践测试第一部分:商务问候与介绍(共5题,每题2分,合计10分)题型说明:考生需根据不同情境,用英语进行商务问候、自我介绍或介绍同事/公司。1.场景:你代表中国一家电子公司首次拜访美国某科技企业,请用英语进行简短的自我介绍,并表达合作意愿。参考答案:"Goodmorning/afternoon.Mynameis[YourName],andI'mthesalesmanagerfrom[YourCompany],aleadingmanufacturerofsmarthomedevices.WespecializeinAI-poweredgadgets.It'sapleasuretomeetyouheretoday.Webelieveourtechnologiescouldbeagreatfitforyourcompany,andwe'reeagertoexplorepotentialpartnerships.Couldyoutellmeabitaboutyourbusinessinterests?"2.场景:你在伦敦参加国际贸易展会,遇到一位潜在客户,对方询问你的公司业务。请用英语介绍公司并询问对方需求。参考答案:"Hello,thankyouforstoppingbyourbooth.Weare[YourCompany],aChinesesupplierspecializinginsustainablepackagingsolutions.Weproduceeco-friendlymaterialsthatmeetinternationalenvironmentalstandards.Howdoyoucurrentlyhandleyourpackagingneeds?Areyoulookingforsomethingmorecost-effectiveorenvironmentallyfriendly?"3.场景:你通过邮件联系英国一家进口商,首次通话时需确认对方身份并介绍自己。参考答案:"Goodmorning.Thisis[YourName]from[YourCompany].WesawyourinterestinourtextileproductsonLinkedIn.I'mcallingtointroduceourcompanyanddiscusspotentialorders.MayIaskwhoI'mspeakingwith?"4.场景:你在东京与日本客户会面,对方希望了解你的公司背景。请用英语介绍公司规模和优势。参考答案:"Goodafternoon.I'm[YourName],andourcompanyhasover15yearsofexperienceinexportingagriculturalproducts.WehaveastrongsupplychaininChinaandcomplywithJapanesequalitystandards.Ourteamisdedicatedtodeliveringfresh,high-qualitygoodstoglobalmarkets.Whatkindofproductsareyoucurrentlysourcing?"5.场景:你作为团队代表在国际会议上发言,需用英语介绍自己和公司。参考答案:"Goodmorning,everyone.Mynameis[YourName],andIleadtheinternationalsalesteamat[YourCompany],atop-tierproviderofindustrialmachinery.We'vebeenservingmarketsinEuropeandAsiaforoveradecade.Today,I'dliketodiscussemergingtrendsinsmartmanufacturing.Anyquestionsforme?"第二部分:询盘与报价(共5题,每题3分,合计15分)题型说明:考生需用英语向供应商询盘或向客户报价,注意价格、付款方式、交货期等细节。6.场景:你希望从德国采购汽车零部件,请用英语向供应商询盘,要求提供最小起订量(MOQ)和付款条件。参考答案:"DearSir/Madam,weareinterestedinpurchasingautomotivepartsfromyourcompany.Couldyoupleaseprovideuswiththeminimumorderquantity(MOQ)andacceptablepaymentterms?WeusuallypayviaT/T30%upfrontand70%afterinspection.Also,pleaseconfirmtheleadtimefordelivery."7.场景:你是中国一家服装厂的采购经理,收到澳大利亚客户询盘,请用英语报价,并询问是否可分期付款。参考答案:"Thankyouforyourinquiry.ThepriceforyourrequestedgarmentbatchisUSD15,000per1,000pieces,FOBShanghai.WeacceptT/T50%depositand50%balanceuponshipment.Wouldyoubeinterestedininstallmentpayments?Wecandiscussflexibletermsifyourordervolumeissubstantial."8.场景:你是巴西一家超市的采购主管,向中国一家水果供应商询盘有机苹果,请用英语询问价格、包装和运输方式。参考答案:"Hello,wearelookingtosourceorganicapplesforoursupermarket.Pleasequoteusthepriceperkilogram,includingpackagingandshippingtoBrazil.Wepreferseafreightduetocostefficiency.Also,canyouguaranteethefruitispre-packagedin5kgboxeswithlabelsinPortuguese?"9.场景:你是法国一家家具经销商,向中国制造商询盘定制办公椅,请用英语要求提供样品和详细报价单。参考答案:"Goodday.Weareinterestedinorderingcustomofficechairs.Couldyousendusasampleforqualityassessment?Additionally,pleaseprovideadetailedquotationincludingmaterials,productiontime,andpaymentterms.WerequirepaymentviaL/Catsight."10.场景:你是中国一家科技公司,向韩国客户报价智能手表,请用英语说明价格、质保和售后服务。参考答案:"DearCustomer,thepriceforoursmartwatchesisUSD120perunit,EXWShenzhen.Weoffera2-yearwarrantyandfreefirmwareupdatesforoneyear.Forbulkordersover1,000units,wecanprovidea5%discount.DoyourequireinstallationservicesinKorea?"第三部分:商务谈判与协商(共5题,每题4分,合计20分)题型说明:考生需用英语就价格、质量、交期等问题进行谈判或协商。11.场景:供应商提出的价格高于你的预算,请用英语协商降价。参考答案:"Thankyoufortheoffer.However,thepriceisslightlyhigherthanourbudget.Couldyouconsiderreducingitby10%tomakethedealfeasible?Wearereadytoplacealargerorderifthepriceismorecompetitive."12.场景:客户对产品质量有异议,请用英语解释并提议解决方案。参考答案:"Iunderstandyourconcern.Theissuemaybeduetoimproperhandlingduringshipping.Wecanresendthegoodswithbetterpackagingorofferapartialrefund.Pleaseprovidethedefectiveitemsforinspection,andwewillresolvethispromptly."13.场景:你希望缩短交货期,请用英语与供应商协商。参考答案:"Wearefacingurgentdemandfromourclientandneedthegoodsdeliveredbynextmonth.Isitpossibletoadjusttheproductionschedule?Wecanincreasethelaborforceorworkovertimetomeetthedeadline.Whatadditionalcostswouldthisinvolve?"14.场景:供应商要求更改付款方式,请用英语提出替代方案。参考答案:"WeusuallypayviaT/T,butIunderstandyourneedforbettercashflow.Howaboutweagreeona30%depositand70%paymentuponcompletionoftheproject?Thiswouldensureyourcompany'sfinancialstabilitywhilemeetingourpaymentpreferences."15.场景:客户对包装规格提出修改要求,请用英语解释可行性并提出建议。参考答案:"Yourrequestedpackagingsizeissmallerthanourstandard,whichmayincreaseproductioncosts.Alternatively,wecanuseaslightlylargerboxanddesignittoyourspecifications.Thiswouldsavecostswhileensuringtheproductiswell-protectedduringtransit."第四部分:投诉与解决(共5题,每题4分,合计20分)题型说明:考生需用英语就货物问题、服务纠纷等进行投诉并寻求解决方案。16.场景:你收到的货物有损坏,请用英语向物流公司投诉并要求赔偿。参考答案:"I'mwritingtofileacomplaintaboutthedamagedgoodsreceivedtoday.Severalboxeswerecrushed,andthecontentsareunusable.Pleaseprovideacopyoftheshippingreportandcompensationdetails.Weneedthisresolvedwithin48hours."17.场景:客户收到产品后发现问题,请用英语安抚对方并安排退货。参考答案:"Isincerelyapologizefortheinconvenience.Pleasereturnthedefectiveproducttous,andwewillissueafullrefundimmediately.Youcanshipittoouraddressatnocost.Wewillalsocoverthereturnfreight.Thankyouforyourpatience."18.场景:你对供应商的交货延迟感到不满,请用英语要求其解释原因并提出补救措施。参考答案:"Wenoticedthedeliverywasdelayedbytwoweeks,andthisisaffectingourinventory.Couldyouexplainthereasonforthedelayandproposeasolution?Weneedarevisedtimelineandassurancethatfutureshipmentswillmeettheagreeddeadlines."19.场景:客户对售后服务不满,请用英语承诺改进并解决当前问题。参考答案:"Iunderstandyourfrustration.Ourteamwillescalateyourissueandensureit'sresolvedwithin24hours.Movingforward,wewillimproveourafter-salessupportbyproviding24/7technicalassistance.Pleaseshareyourcontactdetailsforfurtherassistance."20.场景:你发现供应商提供的发票与实际订单不符,请用英语要求其更正。参考答案:"We'venoticeddiscrepanciesbetweentheinvoiceandtheoriginalorder—specifically,thequantityandunitprice.Pleasesendacorrectedinvoiceimmediatelytoavoidpaymentdelays.Weexpectthistoberesolvedwithin3businessdays."第五部分:会议发言与总结(共5题,每题5分,合计25分)题型说明:考生需用英语就贸易合作、市场分析或合同条款发表观点或进行会议总结。21.场景:你在国际贸易会议上发言,讨论中国市场的增长机遇。参考答案:"Goodmorning.China'se-commercemarketcontinuestoexpandrapidly,drivenbymobilepaymentsandlogisticsimprovements.Forforeigncompanies,partnershipswithlocaldistributorsarekeytosuccess.Ourgovernmentalsooffersincentivesforforeigninvestmentsingreentechnologyandhigh-techsectors.Howcanwecollaboratetotapintothispotential?"22.场景:你在团队内部会议上总结与欧洲客户的合作进展。参考答案:"Today,I'llsummarizeourprogresswiththeEuropeanclient.We'vesuccessfullyshippedthreebatchesofproducts,andtheirfeedbackhasbeenpositive.However,weneedtoimprovedeliverytimesnextquarter.Additionally,Isuggestexploringjointmarketingcampaignstoenhancebrandvisibilityintheirregion."23.场景:你在合同谈判中,就付款条款提出建议。参考答案:"Regardingthepaymentterms,Iproposea50%depositupfrontand50%upondelivery,withanoptionforthebuyertopayviaL/C.Thisbalancesourfinancialriskwhileensuringtimelypayment.Ifthebuyerprefersalternativeterms,wecandiscussinstallmentpaymentswithinterest."24.场景:你在供应商会议上发言,讨论供应
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