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2026年外贸业务英语交流预测模拟试题一、选择题(共10题,每题2分,总计20分)说明:每题提供四个选项,请选择最符合题意的答案。1.(单选)WhennegotiatingacontractwithaGermancompany,itisimportanttoemphasize______tobuildtrust.A)punctualityB)flexibilityC)formalagreementsD)immediatepayment2.(单选)IfaUKsuppliercannotmeetthedeliverydeadline,whichphraseismostappropriatetoapologizepolitely?A)"Wecannotfulfillyourrequest."B)"Weapologizeforthedelay,butitisbeyondourcontrol."C)"Youshouldhaveorderedearlier."D)"Wewillnottakeresponsibilityforthis."3.(单选)AJapaneseclientasksforsampleswitha"verysimpledesign."Whatisthebestresponse?A)"Weonlyhaveexpensivesamples."B)"Canyouprovidemoredetailsaboutthedesign?"C)"Wecancustomizeitforextracost."D)"Thisdesignisourbestseller."4.(单选)ToavoidmisunderstandingsinaChinesebusinessmeeting,itisadvisableto______.A)interruptthespeakerfrequentlyB)avoideyecontactC)usedirectlanguageD)waitfortheseniorpersontostarttheconversation5.(单选)ABrazilianbuyerrequestsa30%discount,butyourcompanycannotaccept.Whichresponseismostdiplomatic?A)"Wecannotofferdiscountsunderanycircumstances."B)"Ifyouorderinbulk,wemightconsiderit."C)"Wehavealreadygivenyouthebestprice."D)"Wewillcallyourcompetitortochecktheirprices."6.(单选)WhendiscussingpaymenttermswithanIndianclient,mentioning"letterofcredit"ismorelikelyto______.A)confusethemB)buildcredibilityC)suggestcashpaymentD)indicatepoorfinancialstability7.(单选)AFrenchcustomercomplainsaboutproductquality.Whatisthemosteffectiveresponse?A)"Ourproductsarethebestinthemarket."B)"Wewillinvestigatetheissueandcontactyousoon."C)"Youshouldhavecheckedtheproductbeforebuying."D)"Wedonotacceptreturnsforqualityissues."8.(单选)ToconfirmanagreementwithanAustraliansupplier,itisbestto______.A)sendavagueemailB)agreeverballywithoutdocumentationC)followupwithaformalwrittenconfirmationD)relyonahandshake9.(单选)ARussianclientasks,"DoyoushiptoMoscow?"Thecorrectreplyis______.A)"Yes,butitwilltakeayear."B)"WedonotshiptoRussia."C)"Yes,butthecostishigh."D)"Ineedmoreinformationaboutyouraddress."10.(单选)IfaSouthKoreanpartnersays,"Wewillconsideryourproposal,"itimplies______.A)theyacceptimmediatelyB)theyneedtimetoevaluateC)theyrejectitoutrightD)theywillignoreit二、填空题(共5题,每题2分,总计10分)说明:根据语境,填写最合适的单词或短语(不超过3个单词)。1.WhenaSpanishclientasksaboutyourcompany’s______,respondwith"Wehavea5-yearwarranty."2.TosuggestameetinginTokyo,usethephrase"Wouldyoubeavailablefora______nextweek?"3.IfaGermansupplierdelaysshipment,apologizewith"Wesincerelyapologizeforthe______indelivery."4.AMiddleEasternbuyerrequestsa"formalquotation,"soprovidea______withdetailedprices.5.TocloseadealwithanItalianpartner,endwith"Let’smoveforwardwitha______agreement."三、简答题(共3题,每题5分,总计15分)说明:简要回答问题,每题不超过50字。1.HowshouldyourespondifaSouthAfricanclientsays,"Yourpriceistoohigh"?2.WhatisthebestwaytohandleadisputewithaDutchsupplierovershippingcosts?3.IfaMalaysianbuyerasks,"Whatisyourcompany’spolicyonreturns?"howwouldyoureply?四、情景对话题(共2题,每题10分,总计20分)说明:根据情景,写出你的英文回复(5-8句)。1.情景:AMexicanclientemails,"Ireceivedyourcatalog,butthepaymenttermsareunclear.Canyouexplain?"Yourreply:[YourAnswer]2.情景:ASaudiArabianbuyercalls,"Weneedtochangethedeliverydatebecauseofacustomsissue.Whatareyouroptions?"Yourreply:[YourAnswer]五、邮件写作题(共1题,15分)说明:按要求写一封商务邮件(100-120词)。题目:YouarethesalesmanagerofaChinesefurniturecompany.WriteanemailtoaFrenchdistributortoapologizeforadelayedshipmentofofficechairs(OrderNo.12345)andproposeanalternativedeliverydate.要求:-Includetheorderdetails.-Explainthereasonforthedelay.-Suggestanewdeliverydate.-Expressappreciationfortheirpatience.[YourEmail]答案与解析一、选择题答案与解析1.C-解析:Germansvalueformalagreementsandwrittencontractstoensureclarityandtrust.2.B-解析:Apoliteapologyacknowledgestheissuewhilemaintainingprofessionalism.3.B-解析:Japanesebusinesscultureprefersindirectrequests;askingformoredetailsshowswillingnesstoaccommodate.4.D-解析:InChineseculture,waitingforseniorexecutivestoinitiatediscussionsisrespectful.5.B-解析:Offeringacondition(bulkorder)createsanegotiationpathwithoutoutrightrefusal.6.B-解析:IndianbusinessesoftenpreferLCforsecuretransactions,especiallywithunfamiliarpartners.7.B-解析:Takingresponsibilityandinvestigatingtheissueshowscommitmenttocustomersatisfaction.8.C-解析:FormalwrittenconfirmationsreducemisunderstandingsinAustralianbusinessculture.9.C-解析:Honestyaboutshippingcostsismoreprofessionalthanavoidingthequestion.10.B-解析:Koreanbusinesscultureoftenusesindirectlanguagetoindicatefurtherconsideration.二、填空题答案与解析1.warranty-解析:WarrantiesarecommoninSpanishbusinessdiscussionstobuildconfidence.2.meeting-解析:Schedulingameetingispoliteandefficientinformalnegotiations.3.delay-解析:Using"delay"isneutralandprofessionalwhendiscussingmisseddeadlines.4.quotation-解析:FormalquotationsarestandardinGermanandMiddleEasternbusiness.5.mutual-解析:Amutualagreementsignifiessharedconsentandmovesthedealforward.三、简答题答案与解析1.-回复:"Iunderstandyourconcern.Let’sdiscussyourneedsandseeifwecanadjustthepackagetobetterfityourbudget."-解析:Avoidingconfrontationwhileofferingsolutionsiskey.2.-回复:"Wecandiscussalternativeshippingmethodswithlowercosts.Wouldyoulikeustosendarevisedquote?"-解析:Offeringsolutionsratherthanargumentsresolvesdisputes.3.-回复:"Wehavea30-dayreturnpolicyfordefectiveproducts.Pleaseprovidephotosforverification."-解析:Clearpoliciesreassurebuyersandpreventdisputes.四、情景对话题答案与解析1.-回复:"Thankyouforreachingout.Regardingpaymentterms,weacceptT/T30%upfrontandthebalancebeforeshipment.Ifthisdoesn’tsuityou,wecandiscussalternatives."-解析:Cleartermswithflexibilityshowsprofessionalism.2.-回复:"I’msorrytohearaboutthecustomsissue.Wecaneitherreschedulethedeliverytonextmonthorsplittheshipmentintotwoparts.Letmeknowyourpreference."-解析:Offeringsolutionswithoutblamemaintainsgoodrelations.五、邮件写作题答案与解析邮件:Subject:ApologyforD

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