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HOWGENZXGENALPHAAREREWIRING
THEFASHIONINDUSTRY
OCTOBER2025WWDxBCG
GenZoperatesbyanewsetof
rules—distinctfromprior
generations—redefiningdiscoveryandproductengagement.
2
Brandheritagenolongerguaranteesvalue;youthculturedecideswhichbrandsearnconsideration.
3
Socialmediaisthenewbattleground,shiftingfromfunneltoaflywheel.
4
Shoppinghabitsareundergoinga
seismicshift,with40percentofGenZusingAItoolstoshop.Brandsmustadapttostaycompetitive.
5
REWIRINGFASHION
WWDXBCG
EXECUTIVESUMMARY
ashion’snextgen—GenZandGen
Alpha—projectedtobe40percentofthefashionspendingoverthenextdecade.
Brandswhoadjusttheirgo-to-marketstrategiesstandtowin
F
disproportionateshareandgrowfaster.
TheinauguralWWDxBCGFutureofFashionReporttakesadeeperlookattheconsumer
insightsacrosstheFashionNextGenintheU.S.
Thestudywasbasedonareviewconducted
across~9KU.S.consumers,socialmedialistening,andinterviewswithCEOsofbrandswinning
withyoungergenerations.
FivekeyinsightsonFashion’sNextGen,projectedtodrive
>40percentofUSspenD:
1
BCGandWWDexploredhow
leadingbrandsareadapting,
surfacingfivestrategies
towinwithFashion’sNextGen.
1
Determinetargetconsumersthebrandwantstoacquire:
createclarity,targetsandKPIs.
2
Focusonyouthculture.Buildauthenticitythroughcreators,collaborationsandproducts.
3
Shiftfrombrandcontroltocreatorenergyandactivatethesocialcommerceengine.
4
Prepareforagentengine
optimizationandprioritizeAIsearchtoprotecttraffic.
5
Focusonthefundamentalsof
pricing,discountsandquality—
investincriticalconversionfactors.
Thisgenerationprioritizes
productsoverbrands,accentuatingfundamentalslikepriceandquality.
2
FUTUREOFU.S.FASHIONSTUDYMETHODOLOGY
9K+
U.S.responsestoBCGConsumerSurveys1
exploringcross-generationalpreferencesandexpectationsacrossfashion&luxury.
50K+
postsonsocialmediachannels.
10
in-depth1:1interviewswith
industryleaderswinningwithyoungergenerations.
EngagementofglobalBCG
FashionandLuxuryexpertsandWWDjournalists.
1.U.S.RESULTSCAPTUREDJUNE2025(N=4,377)&AUGUST2025(N=5,838)
3
45
REWIRINGFASHION
WWDxBCG
WHATWEPREDICTED
ABOUTFASHION’S
NEXTGEN10YEARSAGOANDWHAT
ACTUALLYHAPPENED.
10YEARSAGO
PredictionsonWhatFashion’sNextGenWanted
•LOYAL
•BRANDHERITAGE
•CAMPAIGNS
•LINEARJOURNEYS
•BUYLESS,BUYBETTER
TODAY
WhatFashion’sNextGenWants
•EXPERIMENTAL
•CULTURALRELEVANCE
•SOCIAL-FIRSTSTORYTELLING
•FRAGMENTED,AI-LEDJOURNEYS
•TREND-DRIVEN
67
REWIRINGFASHION
WWDxBCG
WINNINGWITHFASHION’SNEXTGEN
5TRENDSDEFININGU.S.
FASHION
1
Fashion’sNextGenmoves
byadiferentsetofrulestopriorgenerations,strategiesforthosegenerationswon’tworkforthisaudience.
2
Foryoungerconsumers,heritagenolongerdeterminesbrandvalue,youthculturedecideswhowinsconsideration.
3
Socialmediaisthenew
battlegroundasplatformsevolvetofullcommerceengines,
shiftingfromfunneltoflywheel.
4
AIhaspenetratedfashionshoppinginaseismicwaywith40percentofyoungerconsumersusingAItoshop,requiringbrandstocrackthenew
codetowin.
5
?
Whatmattersto
Fashion’sNextGen
intheU.S.?
Thisgenerationisproduct-drivenoverbrand-driven,accentuatingthefundamentalsofpriceandquality.
40%
GenZandGenAlpha
projectedfashionspend
inyearstocome.
REWIRINGFASHION
THISGENERATIONHAS
AGROWINGLISTOF
EXPECTATIONSFORTHEFASHIONTHEYBUY
Appareltakesupalargershareof
theirexpensesthanthoseoverage28,withalongerlistofneedsand
1
wantsfromtheirstyle.Withtighterbudgetsbutastrongdesirefor
self-expression,they’rechoosing
looksthathelpthemfeelfun,
authentic[deletecomma]and
successful,andthatmakethemfeellikeaninfluenceramongtheirpeers.Theywanttoimpressthosearoundthem,butwithoutpayingapremium.
THEIRPURCHASEJOURNEYSAREBASEDINTHEIR
ONLINECOMMUNITY
Thekeypurchasetouchpointsforthisgenerationareresearching
online,scrollinginfluencercontent,andturningtotheirfriends
andfamily.Evenastheirdigitalinfluencehasgrown,in-store
YOUNGFASHION’SNEXTGENMOVESBYADIFFERENT
SETOFRULES
browsinghasremainedthemostpopularmodeofdiscovery.
IDENTITYISTHECORE
FORTHEYOUNGERGENALPHAPORTIONOF
THISNEXTGENERATION
Styleisn’tjustaboutaesthetics—it’saboutwhotheyare.Traditionalleverslikebrandstoryorheritagematterlessthanauthenticityandself-definition.
HOWTO
RESPOND?
Brandsshouldinvitetheyoung
generationtoco-createandshapetheiridentity,notjustconsume
it—fromproductdesignto
FOR
PRIOR
STRATEGIES
WON’T
GENERATIONS
WORK
storytelling.Thosethatbuildwiththeirculture,humorandcreativitywillforgeauthenticrelevanceandlong-termconnection.
THIS
FOR
AUDIENCE.
89
REWIRINGFASHIONWWDxBCG
DEFININGTHEGENERATIONS;GENZANDGENALPHAAREFASHION’SNEXTGEN
SOURCE:PEWRESEARCHCENTER
FASHION’SNEXTGENSPENDSONCLOTHING,SHOESANDOTHERGOODSWHILETHOSE29+SPENDONDININGANDTRAVEL
10SOURCE:BCGSTATEOFFASHIONANDLUXURYSURVEY202511
Thisyounggenerationspends
atotal.7percentmoreoftheir
spendingmoneyonclothingand
shoesand10percentlessondiningoutandtravellingthanthe29+yearold,makingclothingandshoes
akeycategoryforthem.
FASHION’SNEXTGENSHOPPERSHASAGROWINGLISTOFEXPECTATIONSONWHATFASHIONCANDOFORTHEM
Fashion’sNextGenCaresAbout
•Feelinginspired
•Havingfun
•Expressingthemselves
•Projectingsuccess
•Beingfashionforward
•Feelingsporty
•Wantingtoinfluence
•Standingout
•Beingauthentic
•Feelingstylish
Whateveryoneelsecaresabout:
•Gettingtheirmoney’sworth
•Productsthataredurable
•Relaxingfits
•Comfort
•Quality
SOURCE:BCGSTATEOFFASHIONANDLUXURYSURVEY2025
12SOURCE:BCGSTATEOFFASHIONANDLUXURYSURVEY202513
REWIRINGFASHION
WWDxBCG
FASHION’SNEXTGENARETURNINGTOINFLUENCERSMORE&AMAZONLESS,BUTSTILLRELYHEAVILYONIN-STORE
BROWSINGTOINFLUENCETHEIRPURCHASES
SOURCE:BCGSTATEOFFASHIONANDLUXURYSURVEY2025
THEYOUNGERGENERATIONWANTSTOIMPRESSOTHERS,
BUTUNLIKETHOSE29+,THEYARELESSWILLINGTOPAYFORIT
TheFashionNextGenofshoppersaredressingtoimpresswithnearlyhalfoftheseshopperswantingto
impressandgetcomplimentsfromthosearoundthem.Whilethose29+generationscaretoo,itisnotas
popularofapriority.
Despitewantingtobenoticedandcomplimented,theyoung
generationisnotwillingtospendforitinthesamewaythatthe
29+setmight.
ThisnextGenfashionconsumeristhereforechoosingtospend
moretimedoingresearchand
pricecomparisontomakesuretheyarefindingtheybestpiecesattherightprices.
REWIRINGFASHION
WORDSOFWISDOM
Howleadingbrandsareredefiningloyaltybyconnectingwithyouththroughauthenticity,values,andculturalrelevance
WHILETHETWOGENERATIONSWITHINTHISNEXTFASHIONGENERATIONHAVEOVERLAP,THEREAREDIFFERENCES
JayL.Schottenstein
ChiefExecutiveOfficer/AmericanEagleOutfitters
leadingwithpurposeandconnection
“A
mericanEagleisoneofthelargestandmostenduringyouthbrands,servinggenerationupongenerationsince1977.By
understandingwhatouryouthcustomercaresabout-andalwaysputting
themfirst-wehavecementedourpositionasthe#1jeansbrandforGenZ.
Fornearly50years,wehavebuilttrustandloyaltythroughan
unwaveringcommitmenttoproductquality,pricing,compellingmarketingandacustomer-firstapproach.AmericanEagle(AE)hasstoodfor
inclusion,belongingandself-expressionsinceitsearliestdays.We
areoptimisticandwelcomingtoall.Thesefundamentalvaluesarekeydiferentiatorsthatconsistentlyresonatewitheachnewgeneration.
Today’syouthconsumerexpectsbrandstomeetthemwheretheyareandtoshowupinplaceswheretheycareaboutmost.Leaningintonewplatforms,culturalmomentsandexperienceshaspositionedAEatthe
centerofconversationandrelevance.OurdominanceinjeansandiconicpartnershipswithsomeofthemostinluentialtalentinentertainmentandsportsdefineAEastheAmericanyouthbrand.
JenniferM.Foyle
President&ExecutiveCreativeDirector/AmericanEagleOutfitters
buildingloyaltythroughconfidence,comfortandcommunity
“T
hemagicofAerieistheauthenticrelationshipwehavebuiltwithourcustomers.Everythingwedoisdesignedtocelebratethe
realbeautyofthispassionatecommunity.Aeriewasoneofthefirstto
celebratetheunretouchedbeautyofwomeninitscampaignsmorethan10yearsago,launchingthe#AerieREALbrandplatformthatcontinuestoinspireconfidenceandempowerment.
Drivenbyapowerfulblendofcomfort,styleandafordableprice
points,thesuccessofAerieandOFFL/NEbyAerieisunderpinnedbythedeepemotionalconnectionbetweencustomerandbrand.Ourcustomerswanttofeelamazingeverywherelifetakesthem.Bylistening,we’ve
quicklygrowntheleggingsbusinesstoholdthe#2positionwithinourcoredemoand#3insportsbras.Thefutureisbrightaswecontinuetocapturemarketshareinintimates,apparelandactivewearthroughnewfabrics,seasonaldrops,andperformancestyles.
Aerieismorethanabrand–it’samovement.Morethanadecadeago,Aerieignitedwomenacrosstheglobetolovethemselves,insideandout.Now,weareinspiringanewgenerationtodothesameasweremain
unwaveringinourpromisetobealwaysandforeverreal.
1415
REWIRINGFASHION
YOUNGERGENERATIONS
DRIVEWHAT’SFASHIONABLE
Youth-endorsedbrandsoften
benefitfromacross-generationalhaloefectasbrandsthatcaptureGenZ/Aattentionearncredibilitywitholderconsumerswhoviewthemasfashionleaders.
RAPIDVIRALITY
Withtheriseofsocialmedia,
culturaltrendsscalerapidly,givingbrandslimitedtimetorespondandcapitalizeonmomentum.
TRENDSTARTERS
OVERTRENDSETTERS:
Brandsthatarewinningaretappingintotherightmomentsbefore
theycrestbyembeddinginyouthcultureandreactingbeforeothers.
HOWTORESPOND?
Recruityoungtalentandinfuse
youthcultureintotheproduct,
collaborationandcreatorstrategy,
witharealtimepulseonwhatisabouttotakeofwithFashion’sNextGen.
2
HERITAGENO
LONGERDETERMINESBRANDVALUE
YOUTHCULTUREDECIDES
WHOWINSCONSIDERATION
1617
1819
REWIRINGFASHION
WWDxBCG
WITHTHERISEOFSOCIAL,CULTURALTRENDSSCALERAPIDLY,GIVINGBRANDSLIMITEDTIMETORESPONDANDCAPITALIZEONMOMENTUM
CulturalcyclesamongGenZandGenAlphahaveaccelerated,breaking
intomicrotrendsthatspikeand
fadewithinshortwindows.Social
platformsamplifydiscoveryand
feedconstantnovelty,compressingthehalf-lifeofculturalrelevance.
Streamingpopularityhighlightsthis,withsearchinterestpeakingsharplythendropping50to75percent
withinonetotwoweeks.
Inthisenvironment,winners
anticipatetrends,actatpeakinterestanddosoauthentically.When
amicrotrendalignswithbrand
DNA,attentionconvertsquickly,
especiallyassocialchannelsfunctionincreasinglyasstorefrontswith
nativecheckout.
Asthesecohortsgainspendingpower,thestakesrise:brandsmustdeliverproductsfasterthanever,
sinceopportunitiesnowlastweeks,notquarters.Successdependson
spottingsignalsearlyandmovingbeforetheyhitthemainstream.
SOURCE:GOOGLETRENDS(WEEKLYSEARCHINTERESTSCALED0–100,WITHEACHSHOWINDEXEDTOITSOWNPEAK=100)
BRANDSTHATAREWINNINGARETAPPINGINTOTHE
RIGHTMOMENTSBEFORETHEYCRESTBYEMBEDDINGINYOUTHCULTUREANDREACTINGBEFOREOTHERS
WinningwithGenZmeansbeingpartofculture,notchasingitafter
thefact.Thebrandsthatresonatemostdon’tjustfollowtrends—theyshapethem,earningcredibilityasculturaldrivers.
Becauseculturalwavesriseand
spreadfasterthanever,success
comesfromspottingwhat’snext
earlyandshowingupauthenticallybeforeitgoesmainstream.That
requirespairingtherightproducts
withtherightmomentsandweavingthemseamlesslyintoyoung
consumers’lifestyles.
Noteveryexperimentwillhit,
butbrandsthatstayagileand
opentotest-and-learnaretheonespositionedtolead.
SOURCE:BCGANALYSIS
2021
REWIRINGFASHION
WWDxBCG
ONEOFTHEFRONTIERSOFYOUTHCULTUREISIMMERSIVESPORTSENGAGEMENT
ForGenZandGenAlpha,sports
culturebeginswiththetraditional
coreofprofessionalathletes,major
leaguesandbroadcastviewing,butitdoesnotstopthere.Adjacentgrowthnowincludescollegeandamateur
play,nichesports,andlifestyleexpressionssuchassneakersorjerseysasfashion.
Atthefrontier,sportshavebecomeimmersive,interactiveandcreator-
driven.Youngergenerationsengagethroughesports,fitnessinluencers,fantasyleagues,gamingandbetting.Socialplatformsenableconstant
participation,whetherthrough
second-screenviewing,gamified
SOURCE:BCGANALYSIS
fitnessapps,orcreator-ledfandomthatspansmultiplechannels.
WORDSOFWISDOM
Howfashionleadersstayconnectedtoyouthcultureandcreativity
theirauthenticstories.This
connectionstrengthensourties
withlocalcommunitiesandkeepsusintunewiththeevolving
creativeenergyofyouthculture.
Atthesametime,we’re
continuingtostrengthenour
deepconnectionwiththeworld
ofsports—asourceofinspirationthathasalwaysbeenpartof
ourDNA.Wehavesignificantly
expandedourtieswiththeskatecommunity,auniversethathas
deeplyinluencedoursneakers
andcollections.Morerecently,
we’vetakenanotherstepintotheworldofracketsportswiththe
openingoftheGoldenGooseArena,ourfirstpadelcenterinMilanCityLife—aspacewherepassionmattersmorethan
performance,andwherethegamebecomesamomentofauthenticconnection.”
authenticallyconnectingthroughculture
“Alnct,edto
SilvioCamparaChiefExecutiveOfficer/GoldenGoose
youngerconsumersbybeinganactivepartoftheirworld
—pioneeringspaceswhere
authenticity,emotionandself-
expressionthrive.Wetailorour
collectionstolocaltastesand
celebratestorytellingthrough
personalizationandscarcity.Eachpieceismeanttofeelunique,
emotionallyvaluableandrelectiveoftheindividualwearingit.
Sincethebeginning,Golden
Goosehasalwaysbeentied
totheworldofart.From
partnershipswiththeVenice
Biennaleandlocalartists,our
storesalsoserveasartistichubs—spaceswhereyoungcreativescanexpressthemselves,
showcasetheirworkandshare
COURTESYOFGOLDENGOOSE
REWIRINGFASHION
SOCIALMEDIAISEVOLVING
FROMBRANDDISCOVERYTOAFULLCOMMERCEENGINE
Shoppersunder28aretwotimesmorelikelytociteinfluencer
contentasreasonforconversion.
CREATOR-LEDOVERTHANBRAND-LED
Brand-onlycontentistoostatic—
viralitynowcomesfromcreatorsanduser-drivenconversationsthatsparkengagementinrealtime.
NEWERAOFINFLUENCEPATHWAYS
Modernconsumerjourneys
revolvearoundfourkeybehaviors:streaming,scrolling,searching
andshopping.Unliketherigid,
sequentialapproachofthefunnel,influencemappinguncovers
overlappingandinfluencingtouchpointssimultaneously.
3
HOWTORESPOND?
Unlockingthesocialcommerce
enginerequirestailoredstrategiesbyaudiencetype,creatorcontentstrategiesandblendeddistributionformats.
SOCIALMEDIAISTHENEW
BATTLEGROUND
SHIFTINGFROMFUNNELTOFLYWHEEL
2223
REWIRINGFASHION
WORDSOFWISDOM
TODAY’SFASHIONCONSUMPTION
ENVIRONMENTLOOKSDRASTICALLYDIFFERENTWITHMOREOPTIONSATEVERYSTAGE
SOCIALMEDIAISEVOLVINGFROM
BRANDDISCOVERYTOAFULLCOMMERCEENGINEFORYOUNGERGENERATIONS
Howtopretailexecs
JoanneCrevoiserat
ChiefExecutiveOfficer/Tapestry
evolvingwithyouraudience
“Wht,iolllty
connections.Thatmeansaligningtowhat
theyvalueinawaythatisauthentictoour
brands.We’refocusedonunderstandingthemomentwhenyoungconsumersenterour
category,fosteringdeeperbrandloveand
providinghigherlifetimevaluethroughlastingrelationships.Todothiswell,itstartswith
knowingtheconsumerandunderstandingthemdeeplytoensurethatourbrandsarerelevantandfitintotheirevolvinglives.
Weplaceaheavyemphasisonconsumerinsights,pairingquantitativedata-poweredtoolswithqualitativeresearchwhichare
keytogainingadeeperunderstandingofconsumers’needs.
Withyoungerconsumers,loyaltyis
earnedthroughemotionalconnections.
Thatmeansaligningtowhattheyvalueinawaythatisauthentictoourbrands.
Coach’sexpressiveluxurypositioning
andKateSpadeNewYork’suplifting
luxurypositioningresonatewithwhat
ourtargetyoungconsumervalues.This
isthefoundationofdurablegrowthand
thereasonwhylastyear,weacquired6.8millionnewcustomersinNorthAmerica
alone,withstrongrepresentationfrom
GenZ.We’reconstantlylisteningtoour
consumers,testingandleveragingdata
toinformthechoiceswemakeacrossthevaluechain,fromdesignandassortmentplanningthroughstoreoperations,pricingandmarketing.
Thepathtodiscoveryisshifting.
Socialplatformsremainimportant,but
asAItoolsandagentsgaintraction,
thewayconsumersaskquestionsand
findbrandsisevolving.We’restudying
thesebehaviorscloselyandtestingnewapproachesandcontenttobettermeet
changingqueries.BydeployingtoolslikeAI,we’reabletooptimizesearchvisibility,andpersonalizebothourmarketingandtheshoppingexperience.”
Branddiscoveryamongyoungconsumersisledbyonlinechannels,withdigitaladvertisingandsocialmediathemostinluentialpathstofindingnewbrands.
Retailandin-storemomentsstillmatter,buttraditionalmediaisthesmallestcontributor.
ForGenZandGenAlpha,commerceisinherentlysocial,andbrandsmustleveragesocialmediaplatformsbeyondinspiration.Thewinningmodelisnotseparating
discoveryfromtransactionbutcollapsingthemintothesamemoment.Aconsumermightseeaproductinafriend’svideoorcreator’spost,tryitondigitallythrough
anARfilter,validatethechoicebysharingorcheckingpeerreactions,andthencompletethepurchaseinstantlywithouteverleavingtheplatform.
arestayingaheadofevolvingconsumerjourneys
Theconsumerjourneyisnolongerlinearasconsumersareexperiencing…
MORE
BRANDSTHAN
EVERBEFORE
MOREWAYS
TODISCOVERTHOSE
BRANDS
MOREWAYS
TOSHOPTHOSE
BRANDS
RecentadvancementsinAIarealsodrivingdisruptioninthewaybrandsinteractwithconsumers.
CONSUMERSTODAYAREEXPOSEDTOMORE
ADVERTISINGTHANANYGENERATIONBEFORE…
<10
BRANDS
SHOPPED
ANNUALLYON
AVERAGE
20051
…ANDENGAGEWITHMORE
BRANDS
ANNUALLY
THANOLDERCOHORTS.
15TO20
BRANDSSHOPPED
ANNUALLY
ONAVERAGE
20241
COURTESYOFTAPESTRY
1.DIRECTIONALESTIMATEBASEDONSURVEYSANDPUBLICATIONSSOURCE:HOWMANYADSDOWESEEADAYIN2025?(LUNIO)
24
REWIRINGFASHION
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