《世纪英语听说教程 II（第八版）》课件 Unit 2 WorkplaceCommunication

世纪英语听说教程Ⅱ（第八版）新世纪高等职业教育公共英语类课程规划教材UnitObjectivesAfterlearningthisunit,youwillbeableto:●masterbasicwordsandexpressionsaboutcommunicationintheworkplace;●learnhowtocommunicateintheworkplace;●findwaystoimproveyourcommunicationskills;●getsomeculturalknowledgeaboutworkplacecommunication;●getabetterunderstandingof5Gtechnology.Unit1Unit2WorkplaceCommunicationUnit2目录ContentsSectionOneWarm-upActivitiesSectionTwoIn-classActivitiesSectionThreeCulturalDevelopmentSectionFourAfter-classActivitiesSectionFiveQuizCompanyPresentationSectionSixWindowonChineseCulture●Goodmorning.ThisisJohnSmithfromABCCompany.

早上好，我是ABC公司的约翰·史密斯。●Goodmorning.MayIspeaktoAliceSmith,please?

早上好，请找爱丽丝·史密斯接电话。●Who’sspeaking?/MayIknowwhoiscalling,please?

请问您是哪位？●MayIleaveamessage?

我可以留个口信吗？●Operator,thelineisdead.

接线员，电话一点声音都没有。Directions:Createdialogueswithyourpartner,usingthefollowingexpressionsforhealthylifestyle.Presentoneofyourdialoguestotheclass.●Goodmorning,Mr.Smith.HowcanIhelpyou?

早上好，史密斯先生，有什么需要为您服务的吗？●Justaminute,please.Alice,it’sforyou.

请等一下。爱丽丝，你的电话。●ThisisTimfromABCCompany.

我是ABC公司的蒂姆。●Sure,whatisit?

好的，请讲。●Letmetrytoputitthrough.

我接过去试试。SectionOneWarm-upActivitiesUsefulExpressionsTask1StarterResponse●I’dliketospeaktoMr.Wood.

请找伍德先生接电话。●Couldyouputmethrough,please?

请替我接过去。●Wouldyouspellyourname,please?

请把您的姓名拼一下。●I’lltellhimassoonashecomesback.

他一回来我就通知他。●Canyoupleaseconnectmewiththeexportdepartment?

请给我接出口部。●Whatdoyouthinkofyourperformancethisyear?

你们认为你们今年的业绩怎么样？Directions:Createdialogueswithyourpartner,usingthefollowingexpressionsforhealthylifestyle.Presentoneofyourdialoguestotheclass.●Sorry,heisspeakingonanotherline.抱歉，他正在接听别的电话。●OK.Holdon,please.

好的，请稍等。●OK.C-A-R-L,Carl.

好的，C-A-R-L，卡尔。●Thankyouverymuch.

非常感谢。●Holdtheline,please.I’llconnectyou.

请等一会，我马上替你接通。●Ithinkwearedoingwell.

我觉得我们做得还不错。SectionOneWarm-upActivitiesUsefulExpressionsTask1StarterResponse●Foryourpersonaldevelopment,wheredoyouthinkyouneedimprovement?对于你的个人发展来说，你觉得你在哪些方面需要提高？●Thesalesinthisoutlethavefalleninthelastthreemonths,soweareconsideringapromotiontoincreasesales.

这家商店的销售额在过去的三个月里下降了，所以我们正在考虑采取促销活动来提高销售额。Directions:Createdialogueswithyourpartner,usingthefollowingexpressionsforhealthylifestyle.Presentoneofyourdialoguestotheclass.●IthinkIneedtoimprovemycommunicationskillsandsomemanagementskillsaswell.

我认为我需要提高我的沟通技能和一些管理技能。●Iagree.

我同意。SectionOneWarm-upActivitiesUsefulExpressionsTask1StarterResponseA:TianyuCompany.MayIhelpyou?B:I’dliketospeaktoMr.Reed.Couldyouputmethrough,please?A:I’msorry.You’vegotthewrongextension.B:CouldyoupleasetransferthiscalltoMr.Reed’soffice?A:Sure,pleaseholdon.B:Thankyou.A:Mr.Reedisontheline.Goahead,please.B:Thankyouverymuch.Directions:Readthemodeldialogue,payattentiontothehighlightedexpressions,andthenrole-playitwithyourpartner.UsefulExpressionsTask2SectionOneWarm-upActivitiesDirections:Watchthevideoclip.ThendecidewhetherthefollowingstatementsareTrue(T)orFalse(F).SectionTwoIn-classActivities1.ViewingActivityTask3(

)1.Thewomaninthecarismakingavideocall.(

)2.Thewomandidn’tlookoverthematerialofAtwood.(

)3.Atwoodistheonlynameonthelistofcandidate.(

)4.AtwoodissupposedtobebrilliantandtheVCslovehim.(

)5.MarkZuckerbergneverbroughtinaCEO.Directions:Watchthevideoclip.ThendecidewhetherthefollowingstatementsareTrue(T)orFalse(F).SectionTwoIn-classActivities1.ViewingActivityTask3TFFTTSally:Hello,332440.Dave:Oh,hello,Sally._________DaveThomsonspeaking.CouldIspeaktoJim,please?Sally:I’mafraidhe’s________atthemoment,Dave.Heisatameetingnow.Dave:MayI_______amessage?Sally:Sure,whatisit?Dave:Well,tellhimI’ve___________,willyou?Sally:Noproblem.I’lltellhimassoonashe__________back.Dave:Thankyouverymuch.Goodbye,Sally.Sally:Goodbye,Dave.Directions:Listentothedialogueandfillintheblankswithwhatyouhaveheard.SectionTwoIn-classActivities2.ListeningActivitiesTask4ThisisnotinleavecalledcomesDirections:ListentothedialogueanddecidewhetherthefollowingstatementsareTrue(T)orFalse(F).SectionTwoIn-classActivities2.ListeningActivitiesTask5听力原文(

)1.Mr.ThomasiscallingJohnBrown.(

)2.JohnBrownmadethephonecallintheafternoon.(

)3.TheclerksaidthatMr.Thomashadjustleft.(

)4.JohnBrowncalledtocancelabusinessappointmenttomorrow.(

)5.Theydecidedonthedateforthenextappointmentintheend.FFTTFTask5返回Clerk:Goodmorning,ABCCompany.John:ThisisJohnBrownspeaking.I’dliketospeaktoMr.Thomas.Clerk:I’msorry,butMr.Thomasleftherejustafewminutesago.John:I’vebeentryingtocallhimforthelasttenminutes,butyourlinewasbusy.Willhebebacksoon?Clerk:I’mafraidnot.MayItakeamessage?John:Ihaveabusinessappointmentwithhimat10o’clocktomorrowmorning,butI’mafraidIcan’tmakeit.Clerk:Wouldyouliketomakeanotherappointment?John:Unfortunately,I’mleavinghereunexpectedly,andImaybeawayforseveraldays.Clerk:Isee.I’lltellMr.Thomasthatyou’vecalled.John:Thankyou.1.What’stheusageoflearningthebasicrulesofofficetelephoneetiquette?Itcanhelpyou_______________comfortablywithyourco-workersandcustomers.2.Howtoansweraphonecallaccordingtothetips?Youshouldanswerthephonewithyour_______________andtheformalcompanygreeting.3.Whyshouldn’tyouanswerthephonewithyourmouthfull?Becausethismakesitdifficultforthecallerto_______________you.Directions:Listentotheshortpassage.Completetheanswertoeachquestionwithnomorethan3words.SectionTwoIn-classActivities2.ListeningActivitiesTask6听力原文workfullnameunderstand4.Howshouldyouspeakonthephone?Whenansweringthephone,youshouldn’tspeak__________________.5.Whatshouldyouwritedownifthecallerisleavingamessage?Youshouldwritedowneachcaller’s___________________anddateofthecallcarefully.Directions:Listentotheshortpassage.Completetheanswertoeachquestionwithnomorethan3words.SectionTwoIn-classActivities2.ListeningActivitiesTask6loudlyorsoftlyname,timeTask6返回

Propertelephoneetiquetteisimportantforshowingaprofessionalimageandkeepinganofficerunningsmoothly.Learningthebasicrulesofofficetelephoneetiquettecanhelpyouworkcomfortablywithyourco-workersandcustomers.Herearesometipsforyou.

First,answerthephonewithyourfullnameandtheformalcompanygreeting.Forexample,“Goodmorning,thisisJaneBrownspeaking.HowmayIhelpyou?”

Second,neverpickupthephonewithyourmouthfull.Thismakesitdifficultforthecallertounderstandyou.

Third,don’tspeakloudlyorsoftly.Answerthephoneinthevolumethatyounormallyspeak.Speakingsoftlywillmakeitdifficultforthecallertohearwhatyou’resaying.

Fourth,ifthecallerisleavingamessage,repeatthedetailssothatheknowsyouunderstandthem.Writedowneachcaller’sname,timeanddateofthecallcarefully.Tim:Jane:Tim:Jane:Tim:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(JaneishavingavideochatwithherfriendTimwhowenttoworkinanothercity.)Hello,Jane.I’mcallingtosay“HappyNewYear”toyou.Thankyou,Tim.Gladtoseeyouonthephone!How’severything?

I’mfine.Whataboutyou?JustOK.Howareyougettingoninthenewcompany?Ilikemynewjob.ButImissyouguysverymuch.Ialwayshaveavideochatwithouroldfriends.蒂姆：你好，简。我打电话过来是祝你新年快乐！简：谢谢你，蒂姆。很高兴在电话里见到你！一切还好吧？蒂姆：我很好。你呢？简：还可以。你在新公司过得怎么样？蒂姆：我喜欢这份新工作，就是十分想念你们。我经常和老朋友们视频聊天。Jane:Tim:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(JaneishavingavideochatwithherfriendTimwhowenttoworkinanothercity.)Yeah,nowadaystheuseofvideochathasbecomeverycommon.Nexttime,IcanlaunchavideochatandinviteourfriendLindatojoinourtalk.Goodidea!简：是啊，现在视频聊天的使用已经变得非常普遍。下次，我来发起视频聊天，邀请我们的朋友琳达也加入聊天吧。蒂姆：好主意！Mr.Smith:Mike:Mr.Smith:Mike:Mr.Smith:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(Mr.Smith,thesalesmanager,istalkingwithMikeabouthisperformancethisyear.)Howaboutyourperformancethisyear,Mike?Sorry,wehaveonlyachieved90%ofthetarget.Yes,yougot10%offyourtarget.Whydidn’tyouachieveyourtarget?Well,generallythemarketisgoingdown,andmanyconsumerschoosetobuyonline.Ontheotherhand,ourcompetitorsinvestmore.Theydomorepromotionthanwedo.Then,whatdoyouproposeweshoulddonextyear?史密斯先生：麦克，你们今年的业绩怎么样？麦克：抱歉，我们只完成了业绩目标的百分之九十。史密斯先生：是的，你们有百分之十的业绩没有完成。你们为什么没有完成目标？麦克：嗯，总的来说，市场在下滑，很多消费者选择网上购物。另一方面，我们的竞争对手投资更多。他们做的宣传比我们多。史密斯先生：那么，你觉得我们明年应该怎么做呢?Mike:Mr.Smith:Mike:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(Mr.Smith,thesalesmanager,istalkingwithMikeabouthisperformancethisyear.)IthinkweshoulddevelopB2Cbusinessonline.Inthetraditionalmarket,weshouldfocusonkeyaccountsanddomorepromotionthere.Iagreewithyou.Youcanmakeaproposalonthat.Hopeyouwilldobetternextyear.Sure.Thankyou.麦克：我认为我们应该在网上发展B2C业务。在传统市场，我们应该关注大客户，在这方面做更多的推广。史密斯先生：我同意你的看法。你就这个做个提议。希望你们明年做得更好。麦克：当然，谢谢。Evan:John:Evan:John:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(Twocolleaguesaretalkingaboutorderdelivery.)Goodmorning,John.CouldyoupleasecheckthedeliveryoforderNo.112?Myclientispushingme.Morning,Evan.Yourorderisonthewaitinglist.Itwillbedeliveredinthreedays.Wouldyoumindexplaininghowordersarehandledinyourdepartment?OK.First,wegetordersfromsalesrepresentatives.Then,weprioritizethembytheirimportance.Last,wedistributethembydifferentmeansoftransportation.埃文：早上好，约翰。请检查一下订单号112的发货情况好吗?我的客户正在催我。约翰：早上好,埃文。你的订单在等候名单上。三天内发货。埃文：你能解释一下你们部门是如何处理订单的吗?约翰：好的。首先，我们从销售代表那里得到订单。然后，我们根据订单的重要性对它们进行排序。最后，我们通过不同的运输方式来分配它们。Evan:John:Evan:Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(Twocolleaguesaretalkingaboutorderdelivery.)MayIaskwhymyorderisnotatthetopofthelistsincemyclientisaVIP?Yourorderistobedeliveredbyshipping.Thepaperworkforshippingtakeslongerthantrucks.Besides,thecomingtyphoonalsocontributestothedelay.Understood,butpleasepushyourguystoprocessitfaster.Thankyou.埃文：请问我的客户是VIP，为什么我的订单没有排在最前面?约翰：这个订单的货物将装船运输。海运的文书工作比卡车运输耗时长。此外，即将到来的台风也造成了延误。埃文：明白了，但请让你们部门的人快点处理。谢谢。Directions:Readandmemorizetheexpressionsintheshortconversations,andactthemoutwithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask7(Twocolleaguesaretalkingaboutorderdelivery.)Directions:Completethefollowingdialoguewiththehelpofthesentencesortheexpressionsinthebox,andthenpractisethedialoguewithyourpartner.SectionTwoIn-classActivities3.SpeakingActivitiesTask8

Jane:Hello.__________.IwouldliketospeaktoMr.Wang,please.Frank:I’msorry._______________________.He’sgonetotheInternationalBusinessCenter.Jane:Whendoyouexpecthimback?Frank:I’mnotsure.Hedidn’tsaywhenhe’dreturn.Ifyou’dlike,__________.Jane:Yes,thankyou.______________________________.Frank:OK.Jane:Thankyouverymuch.Frank:__________.ThisisJaneHe’snothereatthemomentyoucanleaveamessagePleaselethimknowthatJanecalledandneedshimtocallbackYou’rewelcome.Key:2-4-5-1-31喂！我是天娱公司的销售经理汤姆1.Hello!_______Tom,__________________ofTianyuCompany.2.请找伍德先生接电话。2.I’dliketo___________Mr.Wood..3.莉莉，有你的电话。3.Lily,there’sa___________foryou4.你今年的业绩怎么样？4.Howaboutyour___________thisyear?5.能查一下订单发货情况吗？5.Couldyoupleasecheckthe___________oftheorder?Directions:InterpretthefollowingsentenceswiththehelpoftheChinesegivenbelow,andthenshareyouranswerswiththewholeclass.SectionTwoIn-classActivities3.SpeakingActivitiesTask9ThisisthesalesmanagerspeaktophonecallperformancedeliveryDirections:Makedialogueswithyourpartneraccordingtothesituationsgivenbelow.SectionTwoIn-classActivities3.SpeakingActivitiesTask10SampleTask10SituationOne:Jim:Mr.Jacobs,youareleavingHangzhouthedayaftertomorrow,Iwonderifyouhaveanyplansfortomorrowevening?Jacobs:Notyetatthemoment.Why?Jim:Ifnot,ourmanagingdirectorwouldhavethepleasureofinvitingyoutoadinnerparty?Jacobs:Oh,really?Thatisn’tnecessaryatall.Jim:Wereallywanttoplayhost.Thisisyourinvitationcard.Jacobs:Howniceofyou!Jim:ThepartywillbeheldatPlazaHotelatseveno'clock.Isthatconvenientforyou?Jacobs:Yes.It'sverykindofyou.Thankyouforyourinvitation,I'llbemostdelightedtogo.Jim:Well,shallIpickyouupatfiveo'clocktomorrowafternoon?Jacobs:That‘sfine,butwon’titbetroublesomeforyou?返回Task10SituationOne:Jim:No,it’smypleasure.Jacobs:OK.ShallIwaitintheloungeofthehotel?Jim:Oh,no.IwillgiveyouaringwhenIarrive.Jacobs:Good,thankyouverymuch.Seeyouthen.Jim:Seeyouthen.SituationTwo:Patti:Goodmorning.ThisisPatti.HowcanIhelpyou?Jane:Goodmorning,Patti.ThisisJane,fromsalesdepartment.CouldyoupleasecheckthedeliveryoforderNo.123?Myclientispushingme.Patti:Morning,Jane.Yourorderisonthewaitinglist.Itwillbedeliveredtomorrow.Patti:Yourorderistobedeliveredbyshipping.Thepaperworkforshippingtakeslongerthantrucks.Besides,thecomingtyphoonalsocontributestothedelay.返回Task10SituationTwo:Jane:Wouldyoumindexplaininghowordersarehandledinyourdepartment?Patti:OK.First,wegetordersfromsalesrepresentatives.Then,weprioritizethembytheirimportance.Last,wedistributethembydifferentmeansoftransportation.Jane:MayIaskwhymyorderisnotatthetopofthelistsincemyclientisaVIP?Jane:Understood,butpleasepushyourguystoprocessitfaster.Thankyou.返回Directions:Workingroupsanddiscussthefollowingquestions.SectionTwoIn-classActivities3.SpeakingActivitiesTask11TheMagic5GTechnology

Chinahasjoinedthetoprankinthefieldof5Gtechnology,transformingfromafollowertoaglobalinnovatortotaketheleadintheuphillbattleforthenextgenerationofmobilecommunicationtechnology.Comparedwith4Gtechnology,5Gconnectivitywillnotonlysatisfyconsumers’demandsforfasterdownloadspeeds,butwillalsoinfluencemostindustriesandsectorsfromself-drivingcars（自动驾驶汽车）totheInternetofthings（物联网）.Superfast5Gtechnologywillprovide10timesdatatransmissionrate（数据传输率）of4G.Inthe5Gera,higherreliabilityandlowerlatencycanberealized,makingtheInternetofthingsmoreeffectiveandallowingautonomouscars（自动驾驶汽车）tobecomeareality.Directions:Workingroupsanddiscussthefollowingquestions.SectionTwoIn-classActivities3.SpeakingActivitiesTask111.Doyouuse5Gtechnologynow?2.Doyouthink5Gtechnologyisbetterthan4G?Why?3.Canyoulistsomeadvantagesof5Gtechnology?Yes,mycellphoneisusing5Gtechnologynow.Yes,itisbetterthan4G.Becauseitbringsmuchfasterspeedthan4G,andIcansurftheInterneteasier.Firstofall,itbringsmuchfasterspeed.Italsohasgreaterbandwidth,sothatitcanhandlemanymoreconnecteddevicesthanbefore.What’smore,with5G,technicaldeviceswillbeabletokeepstrongsignalseveninacrowdedarea.Inaddition,5Gwillalsoreducelatency-thetimeittakesforamobilephonetomakearequesttoaserverandgetaresponse.Directions:Workingroupsanddiscussthefollowingquestions.SectionTwoIn-classActivities3.SpeakingActivitiesTask11How5Gtechnologycanbeappliedinourdailylife?Canyougiveusanexample?5.Asacollegestudent,howcanyoumakegooduseof5Gtechnologyinyourlifeandstudy?Withsomanybenefits,5Gcanbeappliedtovariousaspectsofourlives.Forexample,autonomouscars.Duetoitshighlyreducedlatency,5Gwillenablecarstoautomaticallyrespondtochangesaroundtheminaveryshorttime.Inaddition,intheentertainmentindustry,augmentedreality(AR)gameswillbecomeanewtrend.Playerscangetmorerealexperiencesasiftheywereonthescene.Asacollegestudent,Icanuse5GtosurftheInternettogetthelatestinformation,whichcanhelpimprovemystudy.Ishouldalsolearnmoreknowledgeof5Gtechnology,whichisbeneficialtomyfuturejob.SectionThreeCulturalDevelopment1.SomeDepartmentsinaCompany

HumanResourcesDepartment（人力资源部）:Dealingwithmanagementofpeopleincludingrecruitment,training,salariesandwelfareofthestaff.

CommercialDepartment（商务部）:Thisdepartmenthasverybroadfunctionscoveringfinance,distribution,supplychain,etc.

MarketingDepartment（市场部）:Responsibleforcreation,pricingandpromotion(advertising)ofproducts.SectionThreeCulturalDevelopment1.SomeDepartmentsinaCompany

SalesDepartment（销售部）:Responsibleforsellingtheproduct/service.

IT(InformationTechnology)Department（信息技术部）:Responsibleforthecompany’scomputersandnetwork.

ProductionDepartment（生产部）:Responsibleformakingproducts.SectionThreeCulturalDevelopment2.HowtoMakeaPhoneCallintheU.S.

CallingfromtheU.S.isprettymuchthesameascallingfromanyothercountries.However,thedifferentwaystodialanumberdependingonyourlocationcanbeconfusingwhenyoufirstarrive.

TelephonenumbersintheU.S.consistofathree-digitareacode(e.g.212),athree-digitexchangecode(e.g.324)andafour-digitsubscribernumber(e.g.4152).Anareacodecancoverasuburbinalargecity(e.g.212forManhattan),ametropolitanarea(e.g.213forGreaterLosAngeles)orevenawholestate(e.g.207forMaine).SectionThreeCulturalDevelopment3.TelephoneEtiquette—TipsforHelpingYouMakeaProperPhoneCall■Answercallspromptly,bythesecondorthirdring.■Smileasyoupickupthephone,trytocontrolyourvolumeandspeedandprojectanenthusiastic,attentiveandrespectfultone.■Greetthecallerandidentifyyourselfandyourdepartment.■Ask,“whoiscalling,please?”/“WhatcanIdoforyou,please?”■Addresspeoplebytheirnamesandtitlesasappropriate.SectionThreeCulturalDevelopment3.TelephoneEtiquette—TipsforHelpingYouMakeaProperPhoneCall■Keeptheconversationbrief,butnottothepointofcurtness.■Listen.Donotinterruptthecallerorbecomeimpatient.■Respondcourteouslytorequestsandresponses.■Nevereat,drinkorchewgumwhileonthephone.■Neverleaveanopenlineandplacethecalleronhold.Directions:Therearefivedialoguesgiven.Listentothedialoguesandquestions,andthenchoosethebestanswertoeachquestion.1.A.4o’clockthisafternoon.B.5o’clockthisafternoon.C.6o’clockthismorning.D.7o’clockthismorning.2.A.AliceGreenfromtheoffice.B.ThemanagerofABCCompany.C.AliceGreenfromABCCompany.D.Themanagerfromtheoffice.3.A.Tom.B.Theman.C.Thewoman.D.Mary.4.A.BobcallstoapologizetoJane.B.Bobcallstoorganizeameeting.C.BobcallstocelebrateJane’ssuccess.D.BobcallstoinviteJanetoameeting.5.A.836-2505.B.863-2550.C.836-2550.D.863-2505.SectionFourAfter-classActivities1.ListeningTask12听力原文Task12Script:Dialogue1W:I’dliketospeaktoMr.Wang,please.M:Sorry,he’snothereatthemoment.Hewon’tbebacktill5o’clockthisafternoon.Q:WhenwillMr.Wanggetback?A:A.4o’clockthisafternoon.B.5o’clockthisafternoon.C.6o’clockthismorning.D.7o’clockthismorning.Dialogue2W:Hello,thisisAliceGreenfromABCCompany.Pleaseputmethroughtothemanager’soffice.M:Holdon,please…Sorry,thelineisbusynow.Q:Whomakesthecall?A:A.AliceGreenfromtheoffice.B.ThemanagerofABCCompany.C.AliceGreenfromABCCompany.D.Themanagerfromtheoffice.返回Task12Script:Dialogue3W:Hi,mayIspeaktoMary?M:Hangon.Mary,youarewantedonthetelephone.Q:Whowillanswerthetelephonecall?A:A.Tom.B.Theman.

C.Thewoman.

D.Mary.Dialogue4W:Hello!M:Oh,hi,Jane.ThisisBobspeaking.Iamjustcallingtosaysorryfornotshowingupatthemeeting.Q:WhatdoesBobcallfor?A:A.BobcallstoapologizetoJane.B.Bobcallstoorganizeameeting.C.BobcallstocelebrateJane’ssuccess.D.BobcallstoinviteJanetoameeting.返回Task12Script:Dialogue5M:Hello.ABCCompany.CanIhelpyou?W:WouldyouaskMrs.JamestocallMaryon836-2550?Q:What’sthecaller’stelephonenumber?A:A.836-2505.

B.863-2550.

C.836-2550.

D.863-2505.返回Directions:Listentothedialogueandquestions,andthenchoosethebestanswertoeachquestion.1.A.Atabusinessdinner.B.Atameeting.C.Atanopeningceremony.D.Atabirthdayparty.2.A.Redwine.B.Whiskey.C.Moutai.D.Wuliangye.3.A.Moutaiisverydelicious.B.Moutaiisverystrong.C.Moutaidoesn’tgototheheadasotherdrinksdo.D.BothBandC.4.A.Knife.B.Fork.C.Knifeandfork.D.Chopsticks.5.A.Theywillhaveanegotiation.B.Theywillhaveameeting.C.Theywillholdaseminar.D.Theywillholdaforum.SectionFourAfter-classActivities1.ListeningTask13听力原文Task13Script:(Mr.Chenistalkingwithhisclientatabusinessdinner.)A:Mr.Chen,herecomesMr.CarolGreen.Mr.Chen:Mr.Green,welcome.We’reverydelightedyou’reherethisevening.Mr.Green:I’mverygladtobeinvitedtodinner.Thankyouverymuchforyourkindness.Mr.Chen:Comein,please.Mr.Green:Thankyouforpreparingsuchasplendiddinnerspeciallyforme.Mr.Chen:Whichwinedoyouprefer,Moutai,Wuliangyeorwhiskey?Mr.Green:IwastoldthatMoutaiisratherstrong,butitdoesn’tgototheheadasotherdrinksdo.返回下一页Task13Mr.Chen:Wouldyouliketousechopsticksorknife&fork?Mr.Green:I’dliketotrytousechopsticks,butI’mnotsureifIcanmanagethem.Mr.Chen:Thisfoodisourspeciality.Pleasehelpyourself.Mr.Green:Thankyou.It’sverydelicious!Mr.Chen:We’dappreciateyourkindconsiderationinthecomingnegotiation.Mr.Green:I'msure.Ihopethatwecankeepthegoodcooperationbetweenusinthefuture.Mr.Chen:Iwishabriskbusinessforusallandacontinueddevelopmentinourbusinessdealings!返回下一页上一页Task13返回1.Wheredoesthisdialogueprobablytakeplace?

A.Atabusinessdinner.B.Atameeting.C.Atanopeningceremony.D.Atabirthdayparty.2.WhichwinedoesMr.Greenprefer?A.Redwine.B.Whiskey.C.Moutai.D.Wuliangye.3.Accordingtothedialogue,whatisthefeatureofMoutai?A.Moutaiisverydelicious.B.Moutaiisverystrong.C.Moutaidoesn’tgototheheadasotherdrinksdo.

D.BothBandC.上一页Task13返回4.WhatwouldMr.Greenliketousewheneating?A.Knife.B.Fork.C.Knifeandfork.D.Chopsticks.5.WhatwillhappenbetweenMr.Green’scompanyandMr.Chen’scompany?

A.Theywillhaveanegotiation.B.Theywillhaveameeting.C.Theywillholdaseminar.D.Theywillholdaforum.上一页Directions:Listentotheshortpassage.Completetheanswertoeachquestionwithnomorethan3words.1.Whatisavideophone?Avideophoneisa__________________thatcantransmitandreceivebothaudioandvideosignalsovertelephonelines.2.Whatdoesavideophoneenablepeopletodo?Itenablespeopleto_____________________witheachotherfromalongdistance.SectionFourAfter-classActivities1.ListeningTask14device听力原文seeandtalkDirections:Listentotheshortpassage.Completetheanswertoeachquestionwithnomorethan3words.3.Howcanvideophonesfillthegapbetweentelephonesandvideoconferencingsystems?Videophonescanprovide________________________andbetterinterpersonalcommunication.4.Whycanvideophonessavepeople’scost?Becausevideophonesareableto__________________totheInternet.5.Whydomanybusinessesprefertoholdaconferencecall?Becauseitallowstheentireboardtomeetwithouthavingto_______