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Chapter1TravelandTourism
Direction:Choosethemostappropriatewordtocompleteeachsentence.
1.Asoneofthefastestgrowingsectorsoftheglobaleconomy,
itisimportantforthetourismindustrytograspthemarketand__________tovarioustravelers.
a.provideb.caterc.entertain
2.Tourismisnow,aworldwidephenomenonwith___________differentiationinitsavailableenvironments,hostcultures,andtypesofvisitors.
a.ordinaryb.enormousc.common
3.MostMuslimstrytogoona___________toMeccaatleastonceintheirlife.
a.pilgrimageb.vacationc.trip
4.Formostpeople,travelisapositivemeansofescapefrom__________,fromwork,fromresponsibilities.
a.habitb.routinec.schedule
5.Playa,asitisknowntothousandsofinternationaland__________tourists,isavibrantdestinationintheheartoftheMexicanCaribbeanthatoffersvisitorsavarietyofactivities,diversemusicfestivalsandthemostbeautifulbeachesintheworld.
a.inboundb.outboundc.domestic
6.Atwo-dayWaltDisneyWorldTicketentitlecustomerstogotothethemeparkforeithertwo__________daysorskipadayortwoastheydesire.
a.individualb.anyc.consecutive
7.Thereisnodoubtthat_________arethemostimportantcomponentinthetourismsystem,andtheyarethemotivatorsfortravel.
a.attractionsb.transportationsc.lodgings
8.Inrecentyears,factorytoursaregrowinginnumber,andmanufacturershavedeveloped___________facilitiestohandletourists.
a.powerfulb.complicatedc.elaborate
9.Historically,thefirstwaveofmassinternationaltraveloccurredatatimewhentherewasasharpdifferentiationbetweenworkand___________andwhentheworkweekformostpeople,includingthemiddleclass,waslongandexhausting.
a.leisureb.lifec.freedom
10.Intheearly1990s,cruisetourismwasmostlyan/a__________privilege,butsincethenthephenomenonhasconstantlyincreasedinpopularity.
a.commonb.elitec.innovative
Key:1.b2.b3.A4.b5.c6.c7.a8.c9.a10.b
Chapter2TourismSystem
Direction:Choosethemostappropriatewordtocompleteeachsentence.
1.Asaserviceindustry,tourismisbasedonformingsatisfyingrelationshipswhentourists___________withhostsandtheirlocalenvironments.
a.meetb.communicatesc.interact
2.Intourism,____________isafunctionofdistancefromcentersofpopulation,whichconstitutetouristmarketsandofexternaltransport,whichenablesadestinationtobereached.
a.convenienceb.geographiclocationc.accessibility
3.Tourismplanningakindofdecision-makingprocessthatdealswithasetof____________andsystematicallyrelateddecisionsratherthanindividualdecisions.
a.variousb.interdependentc.complicated
4.Expediaisknownasoneofthemostpopulartraveltrade_____________toprovidetravel-relatedproductsandservicestoconsumers.suchaspackagedholidays,tickets,tours,accommodation,carhire,etc.
a.manufacturesb.intermediariesc.suppliers
5.Tourismisa___________industrythatrequirestheabilitytoadaptconstantlytocustomers’changingneedsanddesires,asthecustomer’ssatisfaction,safetyandenjoymentareparticularlythefocusoftourismbusinesses.
a.dynamicb.comprehensivec.growthoriented
6.Thereisnoquestionthatalargeandincreasingpercentageofthepopulationtoday
hassufficient_____________incometofinancebusinessandpleasuretravel,althoughsomefamiliesmaybelimitedtoinexpensivetrips.
a.necessaryb.householdc.discretionary
7.Thetravelagentsnotonlyhasasignificantroleintheprovisionoftourismservices,butitalsoreceives_____________fromthetouristintheformofpaymentforservicesprovided.
a.remunerationb.rewardc.reimbursement
8.Duestothecomplexnatureoftourism,adetailedanalysisnamedas__________studyshouldbeconductedtoanalyzesthepracticalityofaproposedplanorprojectindestinations.
a.profitableb.feasibilityc.environmentalassessment
9.Duringtravel,touristsneedaplacetostayandbefed,sothe____________sectorandthefoodservicesectorareimportantsupplycomponents.
a.transportationb.attractionc.accommodation
10.Beingdifferentfromgoodsproducts,thetouristattractionisproducingentertainmentorpleasureatthesametimeitisbeingconsumed,whichindicatestheservicecharacteristicof_____________.
a.simultaneityb.intangibilityc.perishability
Key:1.c2.c3.b4.b5.a6.c7.a8.b9.c10.a
Chapter3TouristMotivation
Direction:Choosethemostappropriatewordtocompleteeachsentence.
1.TheNationalParkServiceinU.S.preparesavarietyofplanningandenvironmentaldocumentstomeetbroadparkmanagementgoalsortoaddressspecificparkissues,whichformsa__________ofplanningatdifferentlevels.
a.spectrumb.hierarchyc.degree
2.Anindividual’sbeliefsorknowledgeoftheattributesandcharacteristicsofatouristdestinationreferstothe____________componentofdestinationimage.
a.cognitiveb.affectivec.unique
3.Destinationresearchtodayhasbecomeincreasinglyfragmentedasstudieshavebecomemorespecialized,sothereisaneedto______________thesedifferentresearchthreadstoprovideacomprehensiveunderstandingofdestinations
a.analyzeb.mixc.synthesize
4.Human___________forcuriosityandsearchledtothebirthoftourismwhichremoveddifferencesbetweencultures,ethnicgroups,religiousgroups,valuesandlifestyles,andlanguages.
a.instinctb.perceptionc.attitude
5.Facingtheincreasinglycompetitivemarket,destinationdevelopersandmarketersneedto____________tourists’needsanddesiresandaccordinglycomeupwithtourismproductsandservicestosatisfytheseneeds.
a.imagineb.anticipatec.recollect
6.Travelmotivationcanbedefinedasaresponsethatsatisfies____________,asitistriggeredbytheperceptionofabsenceinadequatequantitytosatisfytheindividual’sneed.
a.deprivationb.pursuitc.expectation
7.ThisChinawillhaveitsfirstmajor_______________exhibitiononthehistoryofgraffitiandearlyworksofstreetartinK11MuseainHongKong.
a.temporaryb.historicalc.retrospective
8.Asvisitorsacquireanincreasingnumberofeducationalandlearningexperienceduringtravel,theybecomeincreasingly_____________toenhancetheirdepthofunderstandingofadestination,itsculture,orsomespecialcharacteristicitmaypossess.
a.hedonicb.sophisticatedc.enthusiastic
9.Competitivenessandsustainabilityarethetwomajor_____________ofsuccessfuldestinationmanagement.
a.parametersb.scopesc.limitations
10.Thepushandpull___________isoftenusedtoguidedevelopmentofaninstrumenttomeasuremotives.
a.paradoxb.divergencec.dichotomy
Key:1.b2.a3.c4.a5.b6.a7.c8.b9.a10.c
Chapter4TourismProduct
Direction:Choosethemostappropriatewordtocompleteeachsentence.
1.Destinationsare____________oftourismproducts,offeringanintegratedexperiencetoconsumers.
a.amalgamsb.producingregionsc.distributionscenters
2.Thewelcomegreetingof“aloha”inHawaiiindicatestheimportanceof__________tolocaltourismindustrybesidesthephysicalelementsofthebuiltinfrastructureandothertangibleattractions.
a.environmentb.servicec.hospitality
3.AtouristbooksaroomatMarriothotelinSanya,butforsomereasonhe/sheisnotabletosleepinthatroomonthesaiddate,thenthatserviceislost.Thisindicatesthattourismproductsare_____________.
a.unstableb.perishablec.immovable
4.Unlikemanufacturedproducts,_____________oftourismservicesrequiresthesellerorprovideralongwithcustomertobethereforthedelivery.
a.inseparabilityb.complexityc.intangibility
5.Intoday’scompetitiveenvironmentwhereconsumershavemanychoices,itisessentialfortourismdestinationstoformulate____________plansthatmatchtheirdevelopmentgoalsaswellastheirmarkets.
a.generalb.specifiedc.strategic
6.Inordertoimprovetourism-generatedincomeorbalanceseasonality,adestinationoffersvarioustouristproductsthatsuitdifferentvisitorneedsanddesiresbyapplyingproduct______________strategies.
a.diversificationb.innovationc.imitation
7.Giventhemultiplicityofinterestedgroupsintourismdevelopment,achievingabalancebetweenthevariousneedsandvaluesisa___________forsuccessfuldestinationplanningandmanagement.
a.prerequisiteb.consequencec.context
8.TouriststoDubaiusuallyliketoshopforavarietyofitemsas__________rangingfromapparels,accessoriesandgoldtoelectronics,carpets,spicesanddryfruits.
a.memoriesb.experiencesc.souvenirs
9.Motel6,aprivately-ownedhospitalitycompanywithachainofbudgetmotelsintheUnitedStatesandCanada,appliesthemarket____________approachtoestablishalargemarketsharewithlow-pricemodel.
a.skimmingb.penetrationc.segmentation
10.Amusicianperformingataprogrammaynotperformwithuniformity,butdependingontheresponseandappreciationoftheaudience.Thisisbecauseofthe____________oftourismproduct/service.
a.seasonalityb.absenceofownershipc.heterogeneity
Key:1.a2.c3.b4.a5.c6.a7.a8.c9.b10.c
Chapter5TouristDestinations
Direction:Choosethemostappropriatewordtocompleteeachsentence.
1. Offeringsimilarattractions,accommodationsandeventhequalityofservice,facilitiestheneedfor___________totrulydifferentiatethemselvesinthemarketplaceisgreaterthanever.
a.luggageb.attractionsc.destinations
2.Ourlasttripinvolved___________waters,tackingeastagainstwindandcurrent.
a.coastalb.ruralc.inland
3. ____________playanactiveroleintourismdevelopment,becausetheyhavetheirinterestinthecommunity.
a.Investmentb.Stakeholdersc.Information
4. Unlikeitsmoresuccessfullow-costpeersinmarkets,SpringAirlineswith_____________flightsalsoincludedhotmealsandinflightentertainment.
a.long-haulb.anglesc.short-haul
5. Shelovesunusualandinterestingplaces,soshetravelstoallkindsof___________locationsallovertheworld.
a.exoticb.alienc.beautiful
6. Tibetusedtobeasynonymof___________,butinrecentyears,ithasexperiencedrapiddevelopment,ChinaopenedarailwayleadingtoTibet,bringingeasieraccesstotheRoofoftheworldandtourismtoTibetboom.
a.growthb.remotenessc.host
7 Intheinformationexplosionera,howtointegrate_____________onlinetourisminformationisbecomingimportant.
a.maturedb.averagec.heterogeneous
8. Thecampsiteisclosetoalllocal___________,includingparkingarea,watersupply,drainage,powersupply,communication,etc.
a.facilitiesb.amenitiesc.source
9. Sincethe__________ofjetaircraft,travelhasbeenaccelerated.
a.trendb.applicationc.advent
10. Thetraditionalindustryisnotdevelopedduetotheinconvenienceoftransportationof__________,poorandbackwardareas,andthenaturaltourismresourcesarewellpreservedofthoseareas.
a. traditionalb.outlyingc.ethnic
key:1.c2.a3.b4.c5.a6.b7.c8.b9.c10.b
Chapter6MICEIntroduction
Direction:Choosethemostappropriatewordtocompleteeachsentence.
1. The_________isgoneoninveryfriendlyatmosphere,measuresareputforwardforthesustainabledevelopmentoftourism,andrestoringtrafficconnectivityispointedout.
a.meetingbanalysisc.occasion
2. TheChina-Europecargoservicewillbeimprovedtospurthedevelopmentofcross-bordere-commerce,accordingtoathree-yearactionplanreleasedattheFifthSilkRoadInternational____________thatopenedonMay11.
a.Conferenceb.Forumc.Exposition
3. Public__________refertothoseimportantmattersthatrequiretheparticipationofthelargescaleofpeople,suchastheOlympicGamesandtheWorldExpo.
a.competitionb.eventc.exposition
4.Atpresent,thedevelopmentofexhibitionsrequiresprofessional___________withprofessionalmanagementskillsorartskills.
a.designingb.abilityc.practitioners
5.Notallindigenous________werewillingtoacceptthesupposedbenefitsofBritishtrade.
a.regimesb.militaryc.method
6.ThedeclineoftheexchangerateofUScurrencymadearelativebargainandwasa__________ofinboundtourismtotheUnitedStates.
a.stimulusb.stimulic.input
7.AccordingtothedefinitionoftheInternationalTravelAssociation,thepurposeof________travelistohelpenterprisesachieveaspecificgoal,andtogiveparticipantswhoachievethegoalanenjoyableandunforgettableholidayasareward.
a.encourageb.vacationc.incentive
8.Chinese__________traveledwithusfromplacetoplace,andwhenreadytodepartwewereintroducedtothehighofficialswhoweregoingalongintheplane.
a.dignitariesb.touristsc.travelers
9.The__________ofthisyear'sairshowhasnotbeendeterminedyet.Itisnecessarytoensurethespaceandsafetyoftheshow.
a.locationb.venuec.allocation
10.Theagentispaida10%_____________bysuppliersforsalesoftheproductsofairlines,hotelsandresorts.
a.chargeb.delegationc.commission
Key:1.a2.c3.b4.c5.a6.a7.c8.a9.b10.c
Chapter7HospitalityManagement
Direction:Choosethemostappropriatewordtocompleteeachsentence.
1. Thereisahugechanceofgettingjobsafter___________courseswithlargehotelchainstotakeadvantageofthegrowingtourismbusinessinIndia.
a.hotelb.entertainmentc.hospitality
2. TheAPPcanhelpyoufindfreeboardand___________intheformofvolunteerswhentravelinginstrangecities.
a.bedb.breakfastc.lodging
3. Callthe___________departmentofthehotelandaskthemtocleantheseroomsbefore12:00a.m.
a.housekeepingb.marketingc.property
4. Theresponsibilityofthe__________istoprovideaone-stopservicearoundtheneedsofguests.Fromthetimetheguestsarriveinthehotel,aseriesofservices,includingpickup,luggage,andentertainment.
a.bellboyb.conciergec.restaurant
5. 24hoursforeigncurrencyexchangeserviceisprovidedathotel_________.
a.hallb.elevatorc.lobby
6. Australia'sGreatBarrierReefisoneofthemostdesirabletourist___________intheworld.
a.attractionsb.attractivenessc.magnets
7. Unstableworkinghoursleadtohigh__________rateofemployeesatthegrass-rootslevelofthecompany.
a.turnoutb.turnoverc.stock
8. The____________DepartmentisanaffiliateddepartmentoftheFoodandBeverageDepartment,whoseprimaryfunctionistoberesponsibleforthecleaningandsanitationofofalltablewareandutensils.
a.Stewardingb.Executivec.lobbybar
9. Thehotelisusing________________forforecastingbasedonthehistoryofpastsales,setsouttogettheoccupancyrate.
a.yieldb.averageratec.revenuemanagement
10. Roadsidecafesandstreetstandsarenowabigpartofthe___________industry.
a.cateringb.restaurantc.tableservice
Key:1.c2.c3.a4.b5.c6.a7.b8.a9.c10.a
Chapter8TravelIntermediaries
Direction:Choosethemostappropriatewordtocompleteeachsentence.
1. Travelagenciesworkasthe___________betweencustomersandtravelsuppliers.
a.intermediariesb.agentc.outlet
2. Themainbusinessoftravel_________istorecruitandorganizetouristsonbehalfofwholesalers,andprovidereceptionservicesfortourists.
a.merchantsb.retailersc.commission
3. Ourcompanyarrangedthe“___________”productofthetravelagencyforus,theaccommodationandtransportationandotherticketsitemsareallincludedinthecost.
a.annualholidayb.packageholidayc.nationalholiday
4. Welcomeaboard!WelcometotheItalianstyle_________ship.Thedreamtripisabouttostart.Youwillexperienceawonderfularttriponthesea.
a.steamshipb.vesselc.cruise
5. Travel_________isanemergingindustry,responsibleforreceivingcustomerinquiries,introducingtourismroutes,acceptingcustomerregistration,andotherrelatedbusinesses.
a.receptionb.clientc.consultant
6. Inevitably,thereisan______________elementifservicesareprovidedbyapattern-fixedagency—peoplegetwhatisonoffer.
a.off-the-pegb.optionalc.made-to-measure
7. The____________ofecotourismshouldincludetwoaspects:first,returntonatureandenjoynaturalandculturalheritage;Thesecondistopromotethehealthyoperationofthenaturalecosystem.
a.conceptb.connotationc.authority
8. Ourteamwillmakeawalking__________nextweekandreturnonthesameday.
a.hikingb.stopoverc.excursion
9. Marketresearchersoften___________thepopulationonthebasisofageandsocialclass.
a.segmentbdividec.separate
10. Educationtourismisturningthe___________trendfortheprimaryandsecondaryschoolstudents.
a.ordinaryb.mainstreamc.current
Key:1. a2.b3.b4.c5.c6.a7.b8.c9.a10.b
Chapter9TourismTransportation
Direction:Choosethemostappropriatewordtocompleteeachsentence.
1.Tourismisaboutbeingelsewhereand,inconsequence,themainfunctionoftransportinthe___________isoneoftransit,carryingtouristsbetweengeneratingregionsandthetouristdestinationregions.
a.tourismsystemb.destinationc.demand
2.People's___________ischanginginconstant,sothatthetraditionalformsofthetourismcannotsatisfypeople'sneeds.
a.tourismsupplyb.tourismdemandc.tourismservices
3.Parkingfacilityisoneofthemostimportantconstituentsofmunicipal___________.
a.carsystemb.bussystemc.transportationinfrastructure
4.Thebusiest___________arethosewhichlinkoriginatingregions,whichdisplayhighlevelsofincomeandleisuretime,withpopulartouristdestinations.
a.railwayproductsb.tourismroutesc.roadroutes
5.Someothersadvisetolimittheamountofbikesandcarstodecreasethe___________.
a.trafficflowb.carflowc.bikeflow
6.Some___________indestinationareastailorproductsspecificallyfortourism,suchasthehalf-dayandwhole-daycoachexcursion.
a.touragenciesb.touroperatorsc.transportoperators
7.___________onthetopofadouble-deckbuswiththeroofremovedarefamiliarsightsinmanydestinationareas,particularlycities.
a.Sightseeingtoursb.Vacationtoursc.Leisuretours
8.Onlycertainelementsofthe___________transportationindustry,includingcoaches,caravansandrentalcars.
a.air-basedb.road-basedc.water-based
9.___________areoftenlocatedincitycenterlocationsincontrasttoairports,whichareoftenlocated20or30kilometersawayfromthecenter.
a.Wharfb.Airportc.Railwaytermini
10.___________alsoattractthehigherendofthemarketintermsofincome.Well-knownexamplesincludetheOrientExpress.
a.Traintoursb.Cruisesc.Seaferry
Key:1.a2.b3.c4.b5.a6.c7.a8.b9.c10.a
Chapter10TourismMarketing
Direction:Choosethemostappropriatewordtocompleteeachsentence.
1.Inagrowingtourismindustryandgraduallydevelopedahighdegreeoftime,anyplaceisapotentialtouristdestination,anyonepersonare___________.
a.truecustomersb.potentialtouristsc.goodcustomers
2.Touristshoppingplaysaveryimportantroleinpromoting___________andincreasingtourismincomeoftouristdestination.
a.touristconsumptionb.touristspendingc.touristgoods
3.___________informationprovidedbytravelagenciesshallbeauthenticandreliableandnofalseadvertisingisallowed.
a.Touristserviceb.Touristtransportationc.Counselingtourist
4.A___________missionstatementusuallyespousesaviableandexpandingtourismindustryasameansofimprovingthequalityoflifeforthebroadlocalcommunity.
a.companyb.countryc.destinationtourismorganizations
5.Franceisfacingpotentiallymorethanonebilliondollarsinlost___________thisyear,duetohugedeclinesintourism.
a.touristb.tourismrevenuec.automobileorder
6.Thetouristsmarketoftheresortiscomposedofdifferenttouristswithdifferentdemographicandsocialfeatures,different___________andneeds,aswellasdifferenttourismexperience.
a.tourismneedsb.tourismsatisfactionc.tourismmotivations
7.ThereisnovacancyforJapan-boundorSouthKorea-bound___________,withtwiceasmanyreservationsaslastyear.
a.packagetoursb.travelagenciesc.privateagencies
8.TheoldestDisney___________receivesover14millionvisitorseachyear,nearly$3billioninrevenue.
a.parkb.themeparkc.largepark
9.HomeInnswasspawnedtomeetthestay-overneedsofCtrip's___________ofindividualtravelers.
a.businessb.targetmarketc.partnership
10.TheCarlton-intercontinentalhotelislush,plush,andverynon___________.
a.backpackerb.consumerc.tourist
Key:1.b2.a3.a4.c5.b6.c7.a8.b9.b10.a
Chapter11TourismPlanning
Direction:Choosethemostappropriatewordtocompleteeachsentence.
1.Scenicspotisthecoreof___________andanimportantcomponentofthetourismindustry.
a.tourismindustryb.inboundtourismc.tourismactivities
2.Thetourismresourcesevaluationisprerequisitesmadeinplanningoftourismresourcesand___________.
a.tourismpolicyb.tourismdevelopmentc.touristbehavior
3.Internationaltourismbecametheconcernofanumberofworldgovernmentssinceitnotonlyprovidednewemploymentopportunitiesbutalsoproducedameansofearning___________.
a.foreignexchangeb.jobopportunitiesc.tourismrevenue
4.Fromlastyear,tobroadenmydaughter'shorizonandincreaseherknowledge,Ihavebeentakinghertotravelin___________touristattractionssuccessively,suchasInnerMongolia,SanyaandDalian.
a.internationalb.domesticc.foreign
5.Thehotelsalsohavetoturnaprofit,andmostknowthattheywillmakemoremoneybycateringforan___________touriststhanbyremainingaquainttouristattractionhousingbudgettravelers.
a.popularb.upmarketc.economy
6.Tourismoffersawonderfulconnectingthreadbetweenvisitorand___________community.Itpromotesdialogueandinteraction.
a.tourismb.localc.host
7.Morethanchangingpeople'stravel___________,it'salsochangingthewaypeoplebuytravel.
a.patternsb.routesc.way
8.Theadvantageofa___________touristhatyo
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