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Unit1GoingClosetoE-commerce

Listening

1)E-commerceisanemergingconcept.

2)ManypeoplethinkE-commerceisjustawebsite.

3)Let’slookatthespeedofeconomicchangeindigitalera.

4)Thetransactionoccursbetweentwobusinesspartners.

5)E-commerceinvolvesmorethansimpleonlinetransactions.

6)Doyouknow“TVCommerce”?

7)WhatisthedefinitionofE-commerce?

8)Theprocessofmarketingandsellinggoodswasamass-marketing.

9)E-commerceisoftennotfullyelectronic.

10)Theseonlinebusinessesmayrepresentanewsaleschannel.

FewinnovationsinhumanhistoryencompassasmanypotentialbenefitsasE-commercedoesorganizations,individuals,andsociety.Thesebenefitsarejuststartingtomaterialize,buttheywillincreasesignificantlyasE-commerceexpands.ItisnotsurprisingthatsomemaintainthattheECrevolutionisjust“asprofoundasthechangethatcamewithintheindustrialrevolution.”

Electroniccommerceexpandsthemarketplacetonationalandinternationalmarkets.Withminimalcapitaloutlay,acompanycaneasilyandquicklylocatesmorecustomers,thebestsuppliers,andthemostpartnersbusinessworldwide.

Mum:Hello,It’sme.Howareyou?

Tessa:Justsoso.Andyou?

Mum:Oh,I’mfine,Tessa.Howisyouronlinestore?Iheardthatyouhavebeenaskedtohandlethecustomercomplaints.

Tessa:Itcanbereallybad.Idon’tknowhowtodealwithcomplaintsfromcustomers.

Mum:Ithinkyouwereaskedbecauseyouareconcernedaboutbeingcourtesyandpolite.

Tessa:Tothoseunreasonablecustomers,Ihavetocontinuetomaintainpoliteattitude.Itreallyrequireswell-trainedforthejob.

Mum:Whatkindofchallengeshaveyouhad?

Tessa:Inmanycases,tothecomplaints,infact,Ialreadyknowhowtosolvetheproblems,andtheyjustdonotlistentomyspeech,complainedendlesslyabout.

Mum:Youneedtoletthemvent.

Tessa:Vent?Whatisvent?

Mum:Itmeanstoletpeopleexpresstheirfeelingsoremotions.

Tessa:SoIhavetopatientlywaitforthemtoventoutallthegrievances?

Mum:That’sright.Don’tinterruptthemevenwhenyouunderstandtheproblemandthesolution.

Tessa:Ok,Mum.I’llmanageit.

ThephraseMobileCommercewasoriginallycoinedin1997byKevinDuffeyatthelaunchoftheGlobalMobileCommerceForum.Thatmeans"thedeliveryofelectroniccommercecapabilitiesdirectlyintotheconsumer’shand,anywhere,viawirelesstechnology."ManychoosetothinkofMobileCommerceasmeaning"aretailoutletinyourcustomer’spocket."

MobilecommerceisworthUS$230billion,withAsiarepresentingalmosthalfofthemarket,andhasbeenforecasttoreachUS$700billionin2017.AccordingtoBIIntelligenceinJanuary2013,29%ofmobileusershavenowmadeapurchasewiththeirphones.Walmartestimatedthat40%ofallvisitstotheirinternetshoppingsiteinDecember2012werefromamobiledevice.BankofAmericapredicts$67.1billioninpurchaseswillbemadefrommobiledevicesbyEuropeanandU.S.shoppersin2015.M-Commercemadeup11.6percentoftotale-commercespendingin2014,andisforecasttoincreaseto45percentby2020,accordingtoBIIntelligence.ComScorereportedinFebruary2017thatmobilecommercehadgrown45%inDecember2016.

Unit2

Listening

1.PresentE-commercecanbeclassifiedintodifferentcategories.

2.Thefirstcategoryisbusinessbasedontypesofgoodssold.

3.Thegoodsinvolveeverythingfromorderingdigitalcontentforimmediateonlineconsumptiontoorderingconventionalgoodsandservices.

4.Digitalgoodssoldonlineincludesoftware,ebooks,music,text,images,videoandthelike.

5.ConventionalgoodsofferedinE-commercearevariousandabundantcoveringbooks,clothes,furniture,appliances,andsoon.

6.ServicesarenewlyemergingitemsofE-commerce.

7.Tickets,insurance,andtaxiscanbeeasytasksviatheinternet.

8.Thesecondcategoryisbasedonthenatureoftheparticipant.

9.CommonlyusedwordslikeB2B,B2C,C2BandC2Caretypesofthiscategory.

10.DataintegrityandsecurityarepressingissuesregardlessofthetypeofE-commerce.

Howfrustratingitistoseeafreetaxipassingbywhenyouareneedtoridetogobacktoyourhomeafteralongdayatwork?What’smoreitmayevenstopnexttoyoutoofferaridetothepersonstandingbesideyou,holdingproudlyhissmartphone,sothedrivercanrecognizewhichrideheaccepted!

TheemergenceofappslikeDiDicar-hailingservicehasbeencontroversial–we’veallnoticedtheincreasingamountoftaxisonpausedrivingpast,lookingforcustomerstheyconnectedwithontheapp.ThesituationhasbeenevenmoreseriouswhenDidimergedwithUber’sChinaoperationin2016.ItturnedouttobetheleadingtaxiappinChina,withtotally-dominatedmarketshareof93%ofallthetaxiapps’marketinChina.

Linda:Hi,Nick.Whatareyoudoing?

Nick:I’mfightingwithWeChat.

Linda:Needanyhelp?

Nick:Uh,yeah.CanyoushowmehowtotransfermoneytoTaylorthroughWeChat?

Linda:Sure...JustfindTaylorfromyourdirectoryinWeChat.

Nick:OK.WhatshallIdo,then?

Linda:Youwillseethecontactscreen,andthenPress“Add”optionatthebottom.Good!

Nick:Cool.OK,nowshallIclick"Transfer"?

Linda:Right.Next,youneedtoaddtheamountofmoneyyouwanttotransfer.

Nick:Nowitcomestothepasswordforpayment.OK.It’sdone.

Linda:That’sit.Prettycool,huh?

Nick:Wow.That’seasy.Iloveit!

Amazon’sadvertisingbusinesscouldgrowto$5billioninrevenuein2018,accordingtoanotefromWallStreetinvestmentfirmMorganStanley.

ThefirmestimatesAmazon’sadvertisingbusinesswillgrowbyanaverageannualrateof37%between2016and2018.

MorganStanleyanalystBrianNowaksaidinthenote:"WebelieveamajorityoftheseaddollarswillcomefromlargebrandslikeTide,Pampers,Energizer,etc.ratherthanindividualthirdpartysellersgivenbrands’superioruniteconomicsandabilitytodriverepeatpurchases."

Thenoteestimatestheonlineretailer’sadbusinesscouldgrowto$7billioninrevenueby2020.Eventhen,Amazonwouldmakeuponly4%oftheentireonlineadvertisingindustryintheU.S.

Nowakdidn’tconsiderAmazon’sadbusinessathreattoGoogle’ssearchbusiness,sayingkeywordsearchwasgrowingmorethanproductsearches.

Unit3OnlineShopping

Listening

1)

Do

you

haveany

experience

as

an

onlinebuyer?

2)What

dothepeoplebuythemostontheinternet?

3)

Online

shopping

has

brought

us

many

conveniences.

4)Itisaformofelectroniccommerce.

5)Consumerswhoshopontheinternetcan’ttrythegoodsbeforetheybuy.

6)Shopping

on

the

internet

can

saveus

a

great

deal

of

time

7)Online

shopping

has

made

our

daily

life

more

comfortable.

8)Theitemswebuydon’tgowiththepictures.

9)Consumers

should

be

aware

of

the

credibility

of

online

store.

10)The

internet

has

shorten

the

distance

between

manufacturers

and

consumers

WiththedevelopmentoftheInternetandthepopularizationofcomputer,shoppingonlineisnormalandevennecessaryinourlife.Asmanyofusmighthavewitnessed,moreindividualsdotheshoppingontheInternet.ShoppingontheInternethasbeenafashionespeciallyamongtheyoungsters.Undoubtedly,onlineshoppinghasmadeoureverydaylifemoreconvenientandcomfortable.Firstly,thetypesofthecommoditiescanbedazzleyou.Onlineproductsrangefromsmallitemssuchasgarmentsandbookstobulkmerchandise,forinstance,thecomputers.Therefore,individualscanbuyalmosteverythingontheInternet.Withtheonlinetoolsthatfacilitateproductscomparison.Consumerscancontrastproductspricesandfeaturestomakeabetterdecisionandgetthegoodsatalowerprice.

Jack:Hello,Tom.AreyoufreeonSunday?

Tom:Yes,why?

Jack:I

am

going

to

buy

some

short-sleeved

T-shirts.

It’s

getting

hotter

and

hotter.

Tom:I

also

plan

to

buy

a

pair

of

sandals.

ButI

am

afraid

I

can’t

go

with

you,Jack.I

haveclassesthisafternoon.By

the

way,why

don’t

you

shop

on

the

internet?

You

know

I

almost

buyeverythingon

the

internet.

I

think

it

is

very

convenient

and

the

price

is

even

lower.

Jack:You

are

about

half

right.I

think

it

will

be

very

difficult

when

you

want

to

return

goods.I

once

had

that

experience.

It

is

an

unpleasant

experience

to

me.

Tom:You

got

a

point.And

I

only

buy

daily

supplies

online.I

think

it

hardly

to

judgeif

theclothesor

trousers

fit

me.Returning

goods

is

a

troublesome

thing.

Onlineshoppingisbecomingmoreandmorepopularforanumberofreasons.Pricesareoftenloweronline,youdon’thavetoqueueupinbusyshopsandyoucanbuyalmostanyproductimaginablewithjustafewclicksofyourmouse.

Computertrendsareoftenmale-dominatedbuttheseyearswomenareexpectedtodomoreshoppingontheinternetthanmen.Itseemsthatwomenarenowmoreattractedbytheconvenienceofonlineshoppingthantheyusedtobe.

AveragespendingonlinethisChristmasbywomenwillriseto£240(3360Yuan)comparedtotheslightlyloweraverageof£233formen,whiletheaveragespendperpersononthehighstreetisonly£197.70%ofinternetusers,maleandfemale,arenowbuyingtheirChristmasgiftsonline.

Inthepastalotofpeoplewerereluctanttoshoponline.Manywereworriedaboutthesecurityofenteringtheircarddetailsontheinternetandthereliabilityoftheinternetbutasshoppingonlinehasbecomemorewidespread,theseworrieshavebeguntodisappear.45%ofinternetusersstilldohavesecurityworriesbutithasn’tsloweddowntheever-increasingnumbersofonlineshoppers.

Unit4DoingBusinessOnline

Listening

JackMa,aformerEnglishteacherfromHangzhouenvisionedthattheInternetwouldchangepeople’slivesgreatly.

SohefoundedabusinesstobusinessportalwebsitetoconnectChinesemanufacturerswithoverseasbuyers.

Thecompany’snamecamefromthecharacterAliBabafromtheArabianliteratureOneThousandandOneNightsbecauseofitsuniversalappeal.

PeoplefromIndia,Germany,TokyoandChinaallknewaboutAlibaba.

Alibabawasakind,smartbusinessperson,andhehelpedthevillage.

Open,sesame!Itiseasytospellandgloballyknown.

AlibabaopenssesameforsmalltomediumsizedcompaniesinthebeliefthattheInternetwouldleveltheplayingfield.

Whensmallenterpriseswereprovidedwithinnovationandtechnology,theymightbeabletogrowandcompetemoreeffectivelyinthedomesticandglobaleconomies.

NowAlibabahasbecometheworld’slargestandmostvaluableretailersinceApril2016.

AfterthatitsurpassedWalmartwithoperationsinover200countries,aswellasoneofthelargestInternetcompanies.

AlibabaGrouphassetamissiontomakeiteasytodobusinessanywhere.

Itenablesbusinessestotransformthewaytheymarket,sellandoperate.Itprovidesthefundamentaltechnologyinfrastructureandmarketingreachtohelpmerchants,brandsandotherbusinessestomakefulluseofthepoweroftheInternettoengagewiththeirusersandcustomers.

Itsbusinessesarecomprisedofcorecommerce,cloudcomputing,digitalmediaandentertainment,innovationinitiativesandothers.ThroughthesubsidiaryCainiaoNetworkandtheaffiliatecompanyKoubeirespectively,itparticipatesinthelogisticsandlocalservicessectors.

Inaddition,ithasaprofit-sharinginterestinAntFinancialServices,thefinancialservicesgroupthatoperatesmainlythroughAlipay,theleadingthird-partyonlinepaymentplatforminChina.

W:Hello,MZTGiftCompany.WhatcanIdoforyou?

M:Hello,IfindyourcompanyinAlibaba.I’dliketobuysomeartificialChristmastrees.

W:WehaveseveralmodelsofChristmastreesofdifferentheightswithsnowandwithoutsnow.Doyouhaveanypreference?

M:Well,youknowwhat?I’dliketogetboththeoneswithsnowandwithoutsnow.

W:Goodchoice.Howabouttheheight?

M:Ihaven’tdecidedyet.Couldyousendmesomedetailsofthesemodels?

W:Sure.Hereyouare.

M:Thankyou.I’llconnectyoulater.

W:Youarewelcome.

Atclosingtimeonthedateofitsinitialpublicoffering(IPO),19September2014,Alibaba’smarketvaluewas$231billion.AsofNovember2017,Alibaba’smarketcapstoodatUS$486.27billion.ItbecamethefirstAsiancompanytobreaktheUS$400billionvaluemarkandoneofthetop10mostvaluableandbiggestcompaniesintheworld.

Alibaba’saffiliateAntFinancialwasrankedthesixthinFortune’sChangetheWorldlist,recognizedforthepositivegreenenvironmentalimpactofitsAntForest,theworld’slargestplatformfortrackingindividuals’carbonfootprints.AntFinancialanditspartnershaveachievedconsiderablesuccessinthereductionofCO2emissions.

Alibabahasalsoannouncedthatitwillinvest100billionyuanoverfiveyearstobuildagloballogisticsnetwork,underpinninganaggressiveoverseasexpansion,anddemonstratingAlibaba’scommitmenttobuildingthemostefficientlogisticnetworkinChinaandaroundtheworld.Itisinvesting5.3billionyuaninCainiaoSmartLogisticsNetworktoboostitsstaketo51percentfrom47percent.TheinvestmentwouldvalueCainiao,ajointventureoftopChineselogisticsfirms,ataroundUS$20billion.ItisalsorapidlyexpandingitsE-commercenetworkabroad.

Unit5OnlinePayment

Listening

1)Transactionswillrequirereal-nameregistration.

2)Thesizeofpaymentsistorangefrom1,000to200,000yuanperyear.

3)

We’rehopingtoensurethattheironlinepaymentsaresafe.

4)Itavoidslargesumsofmoneybeingdepositedintothird-partypaymentaccounts.

5)Theexistingonlinepaymentmodelwon’tchange.

6)Theonlythingpeoplearerequiredtodoistoprovidetheirpersonalinformation.

7)Onlinepaymenthasbeenadvocatedaroundtheworld.

8)InChina,Alipayispopulareverywhere.

9)Theadvantagesofonlinepaymentareobvious.

10)Ishallpay5dollarsforthebookonAmazon.

FormillionsofInternetusers,PayPalisaformofInternetcurrencyacceptedbymanyretailersandusedasatrustedwayforpersonaluserstotransfermoneybetweenaccountsforonlinesalesandauctions.ManyonlineshoppersusePayPaltotransferfunds.It’saconvenientwaytoallowyourcustomerstopayforpurchasesthroughyourbusiness’swebsite.Itisalsoverysafe,becausePayPalactsasanintermediary--acustomer’saccountinformationneverreachesawebsiteowner--shoppersmaybuyyourwaresusingPayPalwithoutworryingthattheiraccountswillbecompromised.SincePayPalaccountsconnectdirectlytoabankaccount,buyerscanpayforonlinepurchaseseveniftheydonotownacreditcard.

Jane:Jane,theweatherisbecomingcolder.Iwanttobuyasweaterforthiswinter.Areyoufreethisweekend?Let’sgoshopping.

Amy:SodoI,Amy.However,I’mhavingeveningclassesthisweekend.Whataboutshoppingonline?Youknow,doubleeleveniscoming!

Jane:Goodidea!ButIhaverunoutofmoneyinmyAlipayaccount.Whatisyourusualwaytomakepaymentonline?

Amy:Iusuallymakepaymentthroughmyonlineaccountwithmycreditcard.

Jane:HowcanIdoit?

Amy:Youcanfollowthestepsrecommendedinthecreditcardmenu.

Jane:Isitcomplicated?

Amy:No,itisn’t.Whatyouneedtodoistosimplyclickontherightmenu.

Forthepurchasesdoneonline,youcanfindsomedifferentmethodsonmakingonlinepayments.

VirtualCreditCards.Thisvirtualcreditcardisaninnovationinonlinecreditcards.Creditcardissuerprovidesaspecialnumberthatcanbeusedinplaceoftheregularcreditcardnumbertomakeonlinepurchases.

SmartCards.Thiscardlookslikeanyplasticpaymentcardbutithasamicrochipembeddedonitsface.Thiscanholdmoreinformationthanordinarycreditcardswithmagneticstrips.

E-checks.Ane-Checkisanelectronicversionorrepresentationofapapercheck.Itcontainsthesameinformationasapapercheckandbasedonthesamelegalframework.Itworksthesameasthepapercheckhowevertheyarefaster,cheaperandmoresecure.

DigitalCash.Digitalcashisanexampleofadigitalcurrency,whereitallowspeoplewhodonothavecreditCardtoshoponline.Itissimilartoatraditionalbankaccount:consumersdepositmoneyintotheirdigitalcashaccountstobeusedinthepurchaseonline.Thisisoftenusedwithothertechnologysuchasdigitalwallets.

wallets.AnE-walletisasoftwarecomponentthatauserdownloadstotheirdesktopandinwhichtheuserstorescreditcardnumbersandotherpersonalinformation.WhenausershopsatamerchantwhoacceptsE-wallet,theuserclickstheE-walletandtheformsareautomaticallyfilledinwithallthenecessaryinformationinjustoneclick.

Unit6Logistics

Listening

1)Wespecializeinlogisticsanddistributionsolutions.

2)Wecanarrangestorageroominourwarehouseforyou.

3)

Ourservicecanhelpyoutoreducelogisticscost.

4)E-commercecallsforthehigh-qualitypeoplewhoengageinbusinesslogistics.

5)Thedistributioncentermustavoidheat,sunlightandkeepcool.

6)Duetoimproperpacking,thegoodsaredamaged.

7)Wecan’tshipthewholelotatonetime.

8)Iproposethatpartialshipmentshouldbeallowed.

9)Withtherapiddevelopmentoflogistics,thecontainerservicehasbecomepopular.

10)Inventorycanbalancesupplyanddemand.

Transportationallowsproductionandconsumptiontotakeplaceatlocationsthatareseveralhundredsorthousandsofkilometersawayfromeachother.Asaresult,marketsarewider,thusstimulatingdirectcompetitionamongmanufacturersfromdifferentcountriesandencouragingcompaniestoexploiteconomiesofscale.Moreover,companiesindevelopedcountriescantakeadvantageoflowermanufacturingwagesindevelopingcountries.Finally,perishablegoodscanbemadeavailableintheworldwidemarket.Freighttransportationoftenaccountsforeventwo-thirdsofthetotallogisticscostandhasamajorimpactonthelevelofcustomerservice.Itisthereforenotsurprisingthattransportationplanningplaysakeyroleinlogisticssystemmanagement.

W:Goodmorning,nicetomeetyou.

M:Goodmorning,nicetomeetyou,too.

W:WhatcanIdoforyou,sir?

M:I’dliketoknowsomethingaboutthestorageofgoodsinyourcompany.Couldyoupleasetellmesomethingaboutyourstorageprocessofyourcompany?

W:Yes,ofcourse.Ourstorageprocessincludesgoodsstorageandconservation.

M:Candifferentkindsofgoodsbeusedindifferentconservationskills?

W:Yes.Wehaverust-proofandmoisture-proofskills,etc.

M:Whataboutyourcompany?

W:Ourcompanyhasthemostadvancedtechnologyandmanagementinthisfield.

M:Ok,Isee.Thankyouverymuch.

W:It’smypleasure.

Whataregoods?Goodsarevaluableobjects,suchascommodityandrawmaterialsthathavethecharacteristicstopurchaseandexchangethroughcommercialtransactionsandprocesses.Whatdoesflowdo?Flowcanbedeterminedasmethodsinwhichgoodsaretransportedbetweendifferentlocationsandmerchandisers.Thegeneraltransportationmodesinclude:bytruck,railway,water,aircraftandpipeline.

Intheopenmarketplace,buyersandsellersrepresenttwopolarofbusinesstransaction.Buyersarecustomers;sellersaresuppliers.Whenatransactionisagreedupon,suppliershavetheresponsibilitytoarrangeforthegoodstobetransportedtothecustomersundertheircontract’sdetails.

Thetransportationofgoodsshouldbelowcostandensuresafetyandpunctuality.Itshouldnotwastecustomers’money,energyandtime.Currently,theflowofgoodsisgenerallycontrolledbybothhardwareandsoftware.Byhardwarewemeanlogisticsfacilitiesandequipment,suchasports,warehousesandtransportationvehicles.Bysoftware,wemeaninformationsystem,informationstandardizationanddatasharing.

Fromtheabove,wecanseethatlogisticscanbebrieflydefinedlikethis:Logisticsishowtomanageaflowofgoodsfromsupplierstocustomersinanefficientmanner.

Unit7E-commerceSuccessStories

Listening

1.

Businessescangainmanypotentialbenefitsfromengagingine-commerce.

2.Consumerscanreceiveincreasingchoicesofproducts.

3.

E-commercehasthepromisetobeverypowerfulbusinesschannel.

4.Doyouwanttostartanonlinebusinesswithoutquittingyourdayjob?

5.Peoplespendmoretimeonlineandlesstimewatchingtelevision.

6.Ihavetopay9dollarsforthebookonAmazon.

7.Honestyisimportantforbothbuyersandsellersine-commerce.

8.HowcaneBayhelpyougrowyourbusiness?

9.Thefutureofe-commercemayrestoncustomerservice.

10.Goodreputationisthekeytoyoursuccess.

Businessescangainmanypotentialbenefitsfromengagingine-commerce.Internetandweb-basede-commerceismoreaffordablethantraditionalbusinessform;itcanreachamoregeographicallydispersedcustomerbase,reducethecostsofpurchases,lowersalesandmarketingcostsandbetterthecustomerservice.However,businessesarenottheonlybeneficiariesofInternete-commerce;consumersmayalsoreapbenefitsusingtheInternet.Theycanreceiveincreasedchoiceofvendorandproducts,conveniencefromshoppingathomeoroffice,greateramountsofinformationthatcanbeaccessedondemandandmorecompetitivepricesandincreasedpricecomparisoncapabilities.E-commercehasthepromisetobeverypowerfulbusinesschannel.Manytraditionalbusinesseshavealreadystartedweb-basedstrategies.

Mary:Peter,haveyouboughtthereferencebookTheOverviewofE-commerce?

Peter:That’sjustwhatIwanttoaskyou.Ihavebeensearchingforitforawholeweek.Mostbookstoresdon’tsellthatbookinEnglishversion.

Mary:IjustboughtitonD.GermanversionandEnglishversionarebothavailable.Besides,e-bookcanalsoprovideaconvenientreadingexperience.

Peter:Oh,it’ssuper!YoumeanIcanpurchasethee-bookversioninEnglishonD?

Mary:Sure.That’swhythewebsiteispopularamongreaders.E-booksaremuchcheaperthanthoseprintedonesandeasyforpeopletoreadanywhere.

Peter:Well,IthinkDisaverysuccessfule-commercecasethatIcanwriteintomythesis.

Mary:Goodidea.TheturnoverofDhasoutstrippedthatofmanyofflinebookstores.Afterall,buyingonlineandreadingonlinehavebecomepartoflife.

Peter:Absolutely.Youreallyenlightenmealot.Thankyousomuchforyourhelptoday.ImustwastenotimehavingatryonD.

LisaTurner,the40-year-oldhuman-resourcesworker,hasbeenventuringonlineformanyyearswithhere-mailaccount.NowsheboastsbuyingherlovedonesChristmaspresentsontheWebandtalksexcitedlyofupgradingherpersonalcomputer.

Althoughsheworriesaboutherprivacyandcredit-cardsecurity,shehasovercomeherfearsatherfirsttry.“I’mprobablyonlineatleastanaverageoftwoandahalfhoursaday,”saysshe.

SlightlymorethantwothirdsofAmericansarenowontheNet.AlmostalloftheNetusershavetheexperienceofshoppingonline.Morethan50percentdosomonthlyandaboutaquarterbuyweekly.

Thepurchasingpowerofthoseshopperskeenonbuyingonlineissuretobeakeytothesuccessofmanye-commercewebsitesandonlinestores.Manyonlineshopperssaytheywilleventually“makefarmoreonlinepurchases”.

LisaTurner,theSeattle-areamotheroffourchildren,discussedprivacyriskswithherhusband,butwentaheadwithheronlineshoppinganyway.Shesays,“Ithoughtitwasreallyeasyandreallyfast.”Intheend,asmoreAmericansmakeitontotheNet,easyandfastmaybeenoughtowinthemover.

Unit8Global-commerce

Listening

1)

Intoday’sindustry,globalcommercehasbecomeawayoflife.

2)FBAisakindofwarehousinganddeliverysystemonAmazonplatform.

3)The

network

makes

an

open

and

global

e-commerce

regardlessof

time

constraints.

4)Haveyoutriedshoppingonlinefromanothercountry?

5)Safety

problem

greatly

hinders

the

development

of

global

e-commerce.

6)Howmuchdoyouhavetopayfortheglobaldelivery?

7)Youcanreadthebookonline,orbuyitatbookstores.

8)Doyouguaranteethedeliveryoftheshoes?

9)DoIhavetopaytaxesforthecross-borderproducts?

10)Our

trade

and

our

commerce

are

the

engines

of

our

global

economy.

Newtariffpolicyforcross-bordere-commercemayseesomenewadjustments,whicharescheduledtobeunveiledinnea

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