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Unit1GoingClosetoE-commerce
Listening
1)E-commerceisanemergingconcept.
2)ManypeoplethinkE-commerceisjustawebsite.
3)Let’slookatthespeedofeconomicchangeindigitalera.
4)Thetransactionoccursbetweentwobusinesspartners.
5)E-commerceinvolvesmorethansimpleonlinetransactions.
6)Doyouknow“TVCommerce”?
7)WhatisthedefinitionofE-commerce?
8)Theprocessofmarketingandsellinggoodswasamass-marketing.
9)E-commerceisoftennotfullyelectronic.
10)Theseonlinebusinessesmayrepresentanewsaleschannel.
FewinnovationsinhumanhistoryencompassasmanypotentialbenefitsasE-commercedoesorganizations,individuals,andsociety.Thesebenefitsarejuststartingtomaterialize,buttheywillincreasesignificantlyasE-commerceexpands.ItisnotsurprisingthatsomemaintainthattheECrevolutionisjust“asprofoundasthechangethatcamewithintheindustrialrevolution.”
Electroniccommerceexpandsthemarketplacetonationalandinternationalmarkets.Withminimalcapitaloutlay,acompanycaneasilyandquicklylocatesmorecustomers,thebestsuppliers,andthemostpartnersbusinessworldwide.
Mum:Hello,It’sme.Howareyou?
Tessa:Justsoso.Andyou?
Mum:Oh,I’mfine,Tessa.Howisyouronlinestore?Iheardthatyouhavebeenaskedtohandlethecustomercomplaints.
Tessa:Itcanbereallybad.Idon’tknowhowtodealwithcomplaintsfromcustomers.
Mum:Ithinkyouwereaskedbecauseyouareconcernedaboutbeingcourtesyandpolite.
Tessa:Tothoseunreasonablecustomers,Ihavetocontinuetomaintainpoliteattitude.Itreallyrequireswell-trainedforthejob.
Mum:Whatkindofchallengeshaveyouhad?
Tessa:Inmanycases,tothecomplaints,infact,Ialreadyknowhowtosolvetheproblems,andtheyjustdonotlistentomyspeech,complainedendlesslyabout.
Mum:Youneedtoletthemvent.
Tessa:Vent?Whatisvent?
Mum:Itmeanstoletpeopleexpresstheirfeelingsoremotions.
Tessa:SoIhavetopatientlywaitforthemtoventoutallthegrievances?
Mum:That’sright.Don’tinterruptthemevenwhenyouunderstandtheproblemandthesolution.
Tessa:Ok,Mum.I’llmanageit.
ThephraseMobileCommercewasoriginallycoinedin1997byKevinDuffeyatthelaunchoftheGlobalMobileCommerceForum.Thatmeans"thedeliveryofelectroniccommercecapabilitiesdirectlyintotheconsumer’shand,anywhere,viawirelesstechnology."ManychoosetothinkofMobileCommerceasmeaning"aretailoutletinyourcustomer’spocket."
MobilecommerceisworthUS$230billion,withAsiarepresentingalmosthalfofthemarket,andhasbeenforecasttoreachUS$700billionin2017.AccordingtoBIIntelligenceinJanuary2013,29%ofmobileusershavenowmadeapurchasewiththeirphones.Walmartestimatedthat40%ofallvisitstotheirinternetshoppingsiteinDecember2012werefromamobiledevice.BankofAmericapredicts$67.1billioninpurchaseswillbemadefrommobiledevicesbyEuropeanandU.S.shoppersin2015.M-Commercemadeup11.6percentoftotale-commercespendingin2014,andisforecasttoincreaseto45percentby2020,accordingtoBIIntelligence.ComScorereportedinFebruary2017thatmobilecommercehadgrown45%inDecember2016.
Unit2
Listening
1.PresentE-commercecanbeclassifiedintodifferentcategories.
2.Thefirstcategoryisbusinessbasedontypesofgoodssold.
3.Thegoodsinvolveeverythingfromorderingdigitalcontentforimmediateonlineconsumptiontoorderingconventionalgoodsandservices.
4.Digitalgoodssoldonlineincludesoftware,ebooks,music,text,images,videoandthelike.
5.ConventionalgoodsofferedinE-commercearevariousandabundantcoveringbooks,clothes,furniture,appliances,andsoon.
6.ServicesarenewlyemergingitemsofE-commerce.
7.Tickets,insurance,andtaxiscanbeeasytasksviatheinternet.
8.Thesecondcategoryisbasedonthenatureoftheparticipant.
9.CommonlyusedwordslikeB2B,B2C,C2BandC2Caretypesofthiscategory.
10.DataintegrityandsecurityarepressingissuesregardlessofthetypeofE-commerce.
Howfrustratingitistoseeafreetaxipassingbywhenyouareneedtoridetogobacktoyourhomeafteralongdayatwork?What’smoreitmayevenstopnexttoyoutoofferaridetothepersonstandingbesideyou,holdingproudlyhissmartphone,sothedrivercanrecognizewhichrideheaccepted!
TheemergenceofappslikeDiDicar-hailingservicehasbeencontroversial–we’veallnoticedtheincreasingamountoftaxisonpausedrivingpast,lookingforcustomerstheyconnectedwithontheapp.ThesituationhasbeenevenmoreseriouswhenDidimergedwithUber’sChinaoperationin2016.ItturnedouttobetheleadingtaxiappinChina,withtotally-dominatedmarketshareof93%ofallthetaxiapps’marketinChina.
Linda:Hi,Nick.Whatareyoudoing?
Nick:I’mfightingwithWeChat.
Linda:Needanyhelp?
Nick:Uh,yeah.CanyoushowmehowtotransfermoneytoTaylorthroughWeChat?
Linda:Sure...JustfindTaylorfromyourdirectoryinWeChat.
Nick:OK.WhatshallIdo,then?
Linda:Youwillseethecontactscreen,andthenPress“Add”optionatthebottom.Good!
Nick:Cool.OK,nowshallIclick"Transfer"?
Linda:Right.Next,youneedtoaddtheamountofmoneyyouwanttotransfer.
Nick:Nowitcomestothepasswordforpayment.OK.It’sdone.
Linda:That’sit.Prettycool,huh?
Nick:Wow.That’seasy.Iloveit!
Amazon’sadvertisingbusinesscouldgrowto$5billioninrevenuein2018,accordingtoanotefromWallStreetinvestmentfirmMorganStanley.
ThefirmestimatesAmazon’sadvertisingbusinesswillgrowbyanaverageannualrateof37%between2016and2018.
MorganStanleyanalystBrianNowaksaidinthenote:"WebelieveamajorityoftheseaddollarswillcomefromlargebrandslikeTide,Pampers,Energizer,etc.ratherthanindividualthirdpartysellersgivenbrands’superioruniteconomicsandabilitytodriverepeatpurchases."
Thenoteestimatestheonlineretailer’sadbusinesscouldgrowto$7billioninrevenueby2020.Eventhen,Amazonwouldmakeuponly4%oftheentireonlineadvertisingindustryintheU.S.
Nowakdidn’tconsiderAmazon’sadbusinessathreattoGoogle’ssearchbusiness,sayingkeywordsearchwasgrowingmorethanproductsearches.
Unit3OnlineShopping
Listening
1)
Do
you
haveany
experience
as
an
onlinebuyer?
2)What
dothepeoplebuythemostontheinternet?
3)
Online
shopping
has
brought
us
many
conveniences.
4)Itisaformofelectroniccommerce.
5)Consumerswhoshopontheinternetcan’ttrythegoodsbeforetheybuy.
6)Shopping
on
the
internet
can
saveus
a
great
deal
of
time
7)Online
shopping
has
made
our
daily
life
more
comfortable.
8)Theitemswebuydon’tgowiththepictures.
9)Consumers
should
be
aware
of
the
credibility
of
online
store.
10)The
internet
has
shorten
the
distance
between
manufacturers
and
consumers
WiththedevelopmentoftheInternetandthepopularizationofcomputer,shoppingonlineisnormalandevennecessaryinourlife.Asmanyofusmighthavewitnessed,moreindividualsdotheshoppingontheInternet.ShoppingontheInternethasbeenafashionespeciallyamongtheyoungsters.Undoubtedly,onlineshoppinghasmadeoureverydaylifemoreconvenientandcomfortable.Firstly,thetypesofthecommoditiescanbedazzleyou.Onlineproductsrangefromsmallitemssuchasgarmentsandbookstobulkmerchandise,forinstance,thecomputers.Therefore,individualscanbuyalmosteverythingontheInternet.Withtheonlinetoolsthatfacilitateproductscomparison.Consumerscancontrastproductspricesandfeaturestomakeabetterdecisionandgetthegoodsatalowerprice.
Jack:Hello,Tom.AreyoufreeonSunday?
Tom:Yes,why?
Jack:I
am
going
to
buy
some
short-sleeved
T-shirts.
It’s
getting
hotter
and
hotter.
Tom:I
also
plan
to
buy
a
pair
of
sandals.
ButI
am
afraid
I
can’t
go
with
you,Jack.I
haveclassesthisafternoon.By
the
way,why
don’t
you
shop
on
the
internet?
You
know
I
almost
buyeverythingon
the
internet.
I
think
it
is
very
convenient
and
the
price
is
even
lower.
Jack:You
are
about
half
right.I
think
it
will
be
very
difficult
when
you
want
to
return
goods.I
once
had
that
experience.
It
is
an
unpleasant
experience
to
me.
Tom:You
got
a
point.And
I
only
buy
daily
supplies
online.I
think
it
hardly
to
judgeif
theclothesor
trousers
fit
me.Returning
goods
is
a
troublesome
thing.
Onlineshoppingisbecomingmoreandmorepopularforanumberofreasons.Pricesareoftenloweronline,youdon’thavetoqueueupinbusyshopsandyoucanbuyalmostanyproductimaginablewithjustafewclicksofyourmouse.
Computertrendsareoftenmale-dominatedbuttheseyearswomenareexpectedtodomoreshoppingontheinternetthanmen.Itseemsthatwomenarenowmoreattractedbytheconvenienceofonlineshoppingthantheyusedtobe.
AveragespendingonlinethisChristmasbywomenwillriseto£240(3360Yuan)comparedtotheslightlyloweraverageof£233formen,whiletheaveragespendperpersononthehighstreetisonly£197.70%ofinternetusers,maleandfemale,arenowbuyingtheirChristmasgiftsonline.
Inthepastalotofpeoplewerereluctanttoshoponline.Manywereworriedaboutthesecurityofenteringtheircarddetailsontheinternetandthereliabilityoftheinternetbutasshoppingonlinehasbecomemorewidespread,theseworrieshavebeguntodisappear.45%ofinternetusersstilldohavesecurityworriesbutithasn’tsloweddowntheever-increasingnumbersofonlineshoppers.
Unit4DoingBusinessOnline
Listening
JackMa,aformerEnglishteacherfromHangzhouenvisionedthattheInternetwouldchangepeople’slivesgreatly.
SohefoundedabusinesstobusinessportalwebsitetoconnectChinesemanufacturerswithoverseasbuyers.
Thecompany’snamecamefromthecharacterAliBabafromtheArabianliteratureOneThousandandOneNightsbecauseofitsuniversalappeal.
PeoplefromIndia,Germany,TokyoandChinaallknewaboutAlibaba.
Alibabawasakind,smartbusinessperson,andhehelpedthevillage.
Open,sesame!Itiseasytospellandgloballyknown.
AlibabaopenssesameforsmalltomediumsizedcompaniesinthebeliefthattheInternetwouldleveltheplayingfield.
Whensmallenterpriseswereprovidedwithinnovationandtechnology,theymightbeabletogrowandcompetemoreeffectivelyinthedomesticandglobaleconomies.
NowAlibabahasbecometheworld’slargestandmostvaluableretailersinceApril2016.
AfterthatitsurpassedWalmartwithoperationsinover200countries,aswellasoneofthelargestInternetcompanies.
AlibabaGrouphassetamissiontomakeiteasytodobusinessanywhere.
Itenablesbusinessestotransformthewaytheymarket,sellandoperate.Itprovidesthefundamentaltechnologyinfrastructureandmarketingreachtohelpmerchants,brandsandotherbusinessestomakefulluseofthepoweroftheInternettoengagewiththeirusersandcustomers.
Itsbusinessesarecomprisedofcorecommerce,cloudcomputing,digitalmediaandentertainment,innovationinitiativesandothers.ThroughthesubsidiaryCainiaoNetworkandtheaffiliatecompanyKoubeirespectively,itparticipatesinthelogisticsandlocalservicessectors.
Inaddition,ithasaprofit-sharinginterestinAntFinancialServices,thefinancialservicesgroupthatoperatesmainlythroughAlipay,theleadingthird-partyonlinepaymentplatforminChina.
W:Hello,MZTGiftCompany.WhatcanIdoforyou?
M:Hello,IfindyourcompanyinAlibaba.I’dliketobuysomeartificialChristmastrees.
W:WehaveseveralmodelsofChristmastreesofdifferentheightswithsnowandwithoutsnow.Doyouhaveanypreference?
M:Well,youknowwhat?I’dliketogetboththeoneswithsnowandwithoutsnow.
W:Goodchoice.Howabouttheheight?
M:Ihaven’tdecidedyet.Couldyousendmesomedetailsofthesemodels?
W:Sure.Hereyouare.
M:Thankyou.I’llconnectyoulater.
W:Youarewelcome.
Atclosingtimeonthedateofitsinitialpublicoffering(IPO),19September2014,Alibaba’smarketvaluewas$231billion.AsofNovember2017,Alibaba’smarketcapstoodatUS$486.27billion.ItbecamethefirstAsiancompanytobreaktheUS$400billionvaluemarkandoneofthetop10mostvaluableandbiggestcompaniesintheworld.
Alibaba’saffiliateAntFinancialwasrankedthesixthinFortune’sChangetheWorldlist,recognizedforthepositivegreenenvironmentalimpactofitsAntForest,theworld’slargestplatformfortrackingindividuals’carbonfootprints.AntFinancialanditspartnershaveachievedconsiderablesuccessinthereductionofCO2emissions.
Alibabahasalsoannouncedthatitwillinvest100billionyuanoverfiveyearstobuildagloballogisticsnetwork,underpinninganaggressiveoverseasexpansion,anddemonstratingAlibaba’scommitmenttobuildingthemostefficientlogisticnetworkinChinaandaroundtheworld.Itisinvesting5.3billionyuaninCainiaoSmartLogisticsNetworktoboostitsstaketo51percentfrom47percent.TheinvestmentwouldvalueCainiao,ajointventureoftopChineselogisticsfirms,ataroundUS$20billion.ItisalsorapidlyexpandingitsE-commercenetworkabroad.
Unit5OnlinePayment
Listening
1)Transactionswillrequirereal-nameregistration.
2)Thesizeofpaymentsistorangefrom1,000to200,000yuanperyear.
3)
We’rehopingtoensurethattheironlinepaymentsaresafe.
4)Itavoidslargesumsofmoneybeingdepositedintothird-partypaymentaccounts.
5)Theexistingonlinepaymentmodelwon’tchange.
6)Theonlythingpeoplearerequiredtodoistoprovidetheirpersonalinformation.
7)Onlinepaymenthasbeenadvocatedaroundtheworld.
8)InChina,Alipayispopulareverywhere.
9)Theadvantagesofonlinepaymentareobvious.
10)Ishallpay5dollarsforthebookonAmazon.
FormillionsofInternetusers,PayPalisaformofInternetcurrencyacceptedbymanyretailersandusedasatrustedwayforpersonaluserstotransfermoneybetweenaccountsforonlinesalesandauctions.ManyonlineshoppersusePayPaltotransferfunds.It’saconvenientwaytoallowyourcustomerstopayforpurchasesthroughyourbusiness’swebsite.Itisalsoverysafe,becausePayPalactsasanintermediary--acustomer’saccountinformationneverreachesawebsiteowner--shoppersmaybuyyourwaresusingPayPalwithoutworryingthattheiraccountswillbecompromised.SincePayPalaccountsconnectdirectlytoabankaccount,buyerscanpayforonlinepurchaseseveniftheydonotownacreditcard.
Jane:Jane,theweatherisbecomingcolder.Iwanttobuyasweaterforthiswinter.Areyoufreethisweekend?Let’sgoshopping.
Amy:SodoI,Amy.However,I’mhavingeveningclassesthisweekend.Whataboutshoppingonline?Youknow,doubleeleveniscoming!
Jane:Goodidea!ButIhaverunoutofmoneyinmyAlipayaccount.Whatisyourusualwaytomakepaymentonline?
Amy:Iusuallymakepaymentthroughmyonlineaccountwithmycreditcard.
Jane:HowcanIdoit?
Amy:Youcanfollowthestepsrecommendedinthecreditcardmenu.
Jane:Isitcomplicated?
Amy:No,itisn’t.Whatyouneedtodoistosimplyclickontherightmenu.
Forthepurchasesdoneonline,youcanfindsomedifferentmethodsonmakingonlinepayments.
VirtualCreditCards.Thisvirtualcreditcardisaninnovationinonlinecreditcards.Creditcardissuerprovidesaspecialnumberthatcanbeusedinplaceoftheregularcreditcardnumbertomakeonlinepurchases.
SmartCards.Thiscardlookslikeanyplasticpaymentcardbutithasamicrochipembeddedonitsface.Thiscanholdmoreinformationthanordinarycreditcardswithmagneticstrips.
E-checks.Ane-Checkisanelectronicversionorrepresentationofapapercheck.Itcontainsthesameinformationasapapercheckandbasedonthesamelegalframework.Itworksthesameasthepapercheckhowevertheyarefaster,cheaperandmoresecure.
DigitalCash.Digitalcashisanexampleofadigitalcurrency,whereitallowspeoplewhodonothavecreditCardtoshoponline.Itissimilartoatraditionalbankaccount:consumersdepositmoneyintotheirdigitalcashaccountstobeusedinthepurchaseonline.Thisisoftenusedwithothertechnologysuchasdigitalwallets.
wallets.AnE-walletisasoftwarecomponentthatauserdownloadstotheirdesktopandinwhichtheuserstorescreditcardnumbersandotherpersonalinformation.WhenausershopsatamerchantwhoacceptsE-wallet,theuserclickstheE-walletandtheformsareautomaticallyfilledinwithallthenecessaryinformationinjustoneclick.
Unit6Logistics
Listening
1)Wespecializeinlogisticsanddistributionsolutions.
2)Wecanarrangestorageroominourwarehouseforyou.
3)
Ourservicecanhelpyoutoreducelogisticscost.
4)E-commercecallsforthehigh-qualitypeoplewhoengageinbusinesslogistics.
5)Thedistributioncentermustavoidheat,sunlightandkeepcool.
6)Duetoimproperpacking,thegoodsaredamaged.
7)Wecan’tshipthewholelotatonetime.
8)Iproposethatpartialshipmentshouldbeallowed.
9)Withtherapiddevelopmentoflogistics,thecontainerservicehasbecomepopular.
10)Inventorycanbalancesupplyanddemand.
Transportationallowsproductionandconsumptiontotakeplaceatlocationsthatareseveralhundredsorthousandsofkilometersawayfromeachother.Asaresult,marketsarewider,thusstimulatingdirectcompetitionamongmanufacturersfromdifferentcountriesandencouragingcompaniestoexploiteconomiesofscale.Moreover,companiesindevelopedcountriescantakeadvantageoflowermanufacturingwagesindevelopingcountries.Finally,perishablegoodscanbemadeavailableintheworldwidemarket.Freighttransportationoftenaccountsforeventwo-thirdsofthetotallogisticscostandhasamajorimpactonthelevelofcustomerservice.Itisthereforenotsurprisingthattransportationplanningplaysakeyroleinlogisticssystemmanagement.
W:Goodmorning,nicetomeetyou.
M:Goodmorning,nicetomeetyou,too.
W:WhatcanIdoforyou,sir?
M:I’dliketoknowsomethingaboutthestorageofgoodsinyourcompany.Couldyoupleasetellmesomethingaboutyourstorageprocessofyourcompany?
W:Yes,ofcourse.Ourstorageprocessincludesgoodsstorageandconservation.
M:Candifferentkindsofgoodsbeusedindifferentconservationskills?
W:Yes.Wehaverust-proofandmoisture-proofskills,etc.
M:Whataboutyourcompany?
W:Ourcompanyhasthemostadvancedtechnologyandmanagementinthisfield.
M:Ok,Isee.Thankyouverymuch.
W:It’smypleasure.
Whataregoods?Goodsarevaluableobjects,suchascommodityandrawmaterialsthathavethecharacteristicstopurchaseandexchangethroughcommercialtransactionsandprocesses.Whatdoesflowdo?Flowcanbedeterminedasmethodsinwhichgoodsaretransportedbetweendifferentlocationsandmerchandisers.Thegeneraltransportationmodesinclude:bytruck,railway,water,aircraftandpipeline.
Intheopenmarketplace,buyersandsellersrepresenttwopolarofbusinesstransaction.Buyersarecustomers;sellersaresuppliers.Whenatransactionisagreedupon,suppliershavetheresponsibilitytoarrangeforthegoodstobetransportedtothecustomersundertheircontract’sdetails.
Thetransportationofgoodsshouldbelowcostandensuresafetyandpunctuality.Itshouldnotwastecustomers’money,energyandtime.Currently,theflowofgoodsisgenerallycontrolledbybothhardwareandsoftware.Byhardwarewemeanlogisticsfacilitiesandequipment,suchasports,warehousesandtransportationvehicles.Bysoftware,wemeaninformationsystem,informationstandardizationanddatasharing.
Fromtheabove,wecanseethatlogisticscanbebrieflydefinedlikethis:Logisticsishowtomanageaflowofgoodsfromsupplierstocustomersinanefficientmanner.
Unit7E-commerceSuccessStories
Listening
1.
Businessescangainmanypotentialbenefitsfromengagingine-commerce.
2.Consumerscanreceiveincreasingchoicesofproducts.
3.
E-commercehasthepromisetobeverypowerfulbusinesschannel.
4.Doyouwanttostartanonlinebusinesswithoutquittingyourdayjob?
5.Peoplespendmoretimeonlineandlesstimewatchingtelevision.
6.Ihavetopay9dollarsforthebookonAmazon.
7.Honestyisimportantforbothbuyersandsellersine-commerce.
8.HowcaneBayhelpyougrowyourbusiness?
9.Thefutureofe-commercemayrestoncustomerservice.
10.Goodreputationisthekeytoyoursuccess.
Businessescangainmanypotentialbenefitsfromengagingine-commerce.Internetandweb-basede-commerceismoreaffordablethantraditionalbusinessform;itcanreachamoregeographicallydispersedcustomerbase,reducethecostsofpurchases,lowersalesandmarketingcostsandbetterthecustomerservice.However,businessesarenottheonlybeneficiariesofInternete-commerce;consumersmayalsoreapbenefitsusingtheInternet.Theycanreceiveincreasedchoiceofvendorandproducts,conveniencefromshoppingathomeoroffice,greateramountsofinformationthatcanbeaccessedondemandandmorecompetitivepricesandincreasedpricecomparisoncapabilities.E-commercehasthepromisetobeverypowerfulbusinesschannel.Manytraditionalbusinesseshavealreadystartedweb-basedstrategies.
Mary:Peter,haveyouboughtthereferencebookTheOverviewofE-commerce?
Peter:That’sjustwhatIwanttoaskyou.Ihavebeensearchingforitforawholeweek.Mostbookstoresdon’tsellthatbookinEnglishversion.
Mary:IjustboughtitonD.GermanversionandEnglishversionarebothavailable.Besides,e-bookcanalsoprovideaconvenientreadingexperience.
Peter:Oh,it’ssuper!YoumeanIcanpurchasethee-bookversioninEnglishonD?
Mary:Sure.That’swhythewebsiteispopularamongreaders.E-booksaremuchcheaperthanthoseprintedonesandeasyforpeopletoreadanywhere.
Peter:Well,IthinkDisaverysuccessfule-commercecasethatIcanwriteintomythesis.
Mary:Goodidea.TheturnoverofDhasoutstrippedthatofmanyofflinebookstores.Afterall,buyingonlineandreadingonlinehavebecomepartoflife.
Peter:Absolutely.Youreallyenlightenmealot.Thankyousomuchforyourhelptoday.ImustwastenotimehavingatryonD.
LisaTurner,the40-year-oldhuman-resourcesworker,hasbeenventuringonlineformanyyearswithhere-mailaccount.NowsheboastsbuyingherlovedonesChristmaspresentsontheWebandtalksexcitedlyofupgradingherpersonalcomputer.
Althoughsheworriesaboutherprivacyandcredit-cardsecurity,shehasovercomeherfearsatherfirsttry.“I’mprobablyonlineatleastanaverageoftwoandahalfhoursaday,”saysshe.
SlightlymorethantwothirdsofAmericansarenowontheNet.AlmostalloftheNetusershavetheexperienceofshoppingonline.Morethan50percentdosomonthlyandaboutaquarterbuyweekly.
Thepurchasingpowerofthoseshopperskeenonbuyingonlineissuretobeakeytothesuccessofmanye-commercewebsitesandonlinestores.Manyonlineshopperssaytheywilleventually“makefarmoreonlinepurchases”.
LisaTurner,theSeattle-areamotheroffourchildren,discussedprivacyriskswithherhusband,butwentaheadwithheronlineshoppinganyway.Shesays,“Ithoughtitwasreallyeasyandreallyfast.”Intheend,asmoreAmericansmakeitontotheNet,easyandfastmaybeenoughtowinthemover.
Unit8Global-commerce
Listening
1)
Intoday’sindustry,globalcommercehasbecomeawayoflife.
2)FBAisakindofwarehousinganddeliverysystemonAmazonplatform.
3)The
network
makes
an
open
and
global
e-commerce
regardlessof
time
constraints.
4)Haveyoutriedshoppingonlinefromanothercountry?
5)Safety
problem
greatly
hinders
the
development
of
global
e-commerce.
6)Howmuchdoyouhavetopayfortheglobaldelivery?
7)Youcanreadthebookonline,orbuyitatbookstores.
8)Doyouguaranteethedeliveryoftheshoes?
9)DoIhavetopaytaxesforthecross-borderproducts?
10)Our
trade
and
our
commerce
are
the
engines
of
our
global
economy.
Newtariffpolicyforcross-bordere-commercemayseesomenewadjustments,whicharescheduledtobeunveiledinnea
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