2026 千问大会-新加坡站分享材料 Accelerating Enterprise Agent Engineering From Building to Deployment to Scale

AcceleratingEnterpriseAgentEngineering

FromBuildingtoDeploymenttoScale

FeifeiCui

ChallengesinBuildingEnterpriseAgent

Multi-AgentGovernance

ComplexAgentDependencies

HowtoBuild&DeployFast

Multi-agentistheenterprisetrend.Howtounifygovernanceandimprovemulti-humanmulti-

Manydevframeworks,heavy

dependencies,high

isolation/elasticityneeds.Howto

agentcollaboration

efficiency?

quicklybuild,deployand

validate?

Observability,

Complex

ArchitectureOps:

slowdetection,

hardtofix

Agentsaddsystemcomplexity.

HowtouseAItoensure

continuityofemergingAgent

business?

HowtoEvaluatePerformance

StableOps&Cost

Control

Agentiselastic,dependency-heavy,

costsunpredictable.Howto

observestate,detectissues,

managefromops/business

perspectives?

and

ContinuouslyOptimize

Agentperformanceiskey,but

runtimeisablackbox,results

hardtoevaluate,don'tknow

howtooptimize

Build&Deploy

Governance

Observability

Optimization

SmartOps

AlibabaCloudAgentInfracoversAgentdev/Build-Run-Govern-Ops-Optimize-fulllifecycle

Build&Deploy

Observability

Optimization

SmartOps

Governance

AgentRun

one-stopAgent

Dev/Buildplatform

•Open-sourcedevmodel

•Agentbuildcomponents

•Sandbox&services

AgentTeams

Mult-AgentGovernance&collaboration

•Multi-humanmulti-agentcollab

•Agentgovernance,security&compliance

Observability

Full-stackAgentobservability

•Out-of-the-box,non-intrusive

•Perf,alert&analysiscoverage

•Tokencostanalysis

AgentLoop

Agent

continuousoptimization

•Observe-Analyze-Evaluate-Optimizedataflywheel

•AgentLoopmoreprecise

•Smarttuning&self-evolution

STAROps

Full-DomainAIopsplatform

•Agenticexploratoryanalysis

•AIoperatorshandlebillion-scaledata

•Auto-buildstopology,preciselocalization

AgentRun-AgentDevelopment&Building

High-codeNo-code/Low-code

Flexiblecustomization,stableoperationOut-of-the-box,rapidvalidation

Upgrade

AgentScope

LangChian

ADK

MCP&SDK

CrewAI…

QoderIntelligentGeneration

AiStudio

Dify

MCP

Aflexiblyassembledone-stopAgenticAIinfrastructureplatformProvidingenterprise-gradeAgentfulllifecyclemanagement:development.debugging,deployment,andO&M

Observability

AgentEvaluateAIGateway

SandboxMemory/Know-

AgentLoopObservability

&ContinuousOptimization

AgentRuntime

BrowserSandbox

CodeSandbox

AIO

Sandbox

FunctionComputee

lilModelScope

Open-source

Fine-tuned

OTSADB

Mem0Ragflow

ModelsonPAl&FC&ACS

Security

Higress

Open-source&OpenDevelopmentModel

Supportsbothpro-codeandlow-code

developmentmodes

Supportsmainstreamopen-sourcedevelopmentframeworks

ForAgentone-stopcomponentprovisioning

SupportsRuntime,

Gateway,IdentityCredentials,Memory,

KnowledgeBaseetc.

CoreCapabilities

Sandbox-as-a-Service

Service-basedAPIsupportfor

Code,BrowserSandbox

Simplifieddevelopment,compatible

withE2B

RuntimeModelConnectorledgeBase

Multi-AgentGovernance&CollaborationPlatform

（Invite-onlyBeta）

Agent<->

Collaboration

Multi-Human<->AgentCollaboration

Multi-Human<->

Multi-AgentCollaboration

Open-sourceKernelHiclaw-Multi-AgentGovernance&Collaboration

GovernanceControl

skillControlCredentialControl

MCPControlMonitoring&Analysis

Worker-Agent

Worker-Agentt

Worker-Agent

QwenPaw

Hermes

User-builtAgent

ManagerAgent

AgentLifecycleManagement

AgentArtifactManagement

MangerAgent+WorkerAgentArchitecture

AgentAssetManagement

(skill/MCP/templates)

Multi-user/Multi-agent

collaboration-BoostingEfficiency

Multiplecollaborationmodesfor

multi-usermulti-agent

ForAgentgroupchatdesign

Built-ingroupchat+DingTalkintegration

AgentGovernance-Security,Compliance&Observability

LLMinvocationunifiedcontrol

Skill/MCP/Credentialssecurityunifiecontrol

Observable,Auditable,Measurable

OpenSource&Open-Flexibility

AgentkernelpoweredbyAlibabaCloudQwenPawBalancingflexibilitywithout-of-the-boxusability

Multi-userMulti-agentCollaborationModes

BasedonManager-Workerarchitecturecollaborativefoundation,enablingtransparentandcontrollabledigital

workforcecollaboration

CollaborativeDiscussion

CollaborativeDiscussion

Manager-WorkerIntelligentScheduling:

Purpose-builtAgent

•AlButlerorchestration:Managerdoesn'texecutedirectly—focusesonintentunderstanding,taskdecomposition&progressmonitoring

•Domainexperts:SpinupstatelessWorkerAgent（e.g.,coding,search,review)—eachspecialized

BasedonMatrixSharedContext:

FullyTransparentDigitalMeetingRoom

Instructions/FeInstructions/FeInstructions/Fe

edbackedbackedback

•Fullhistorysync:NewlyjoinedAgentinstantlygetfulltaskcontext—norepeatedcommunication

•Strongstateconsistency:DistributedstatemachineensuresallAgentandhumansalwayscollaborateon”thesamepage”

DirectInteraction@meintion

DirectInteraction@meintion

ManagerAgent

Task

Assignment

Task

Assignment

Human-in-the-Loop(Human-in-the-Loop):TheAssuranceofAnytimeIntervention

•Fullprocessvisibility:Nomoreblackbox—humansobserveAgentinteractionslikeaworkgroupchat

•Real-timeintervention:HumanscananytimeviaIMsendmessagestointerrupt,supplementinfo,orapproveatcriticalcheckpoints(Review)

AliceFrontend（WorkerAgent）

JasonDBA

(WorkerAgent)

BobBackend(WorkerAgent)

CharlieTesting(WorkerAgent)

DavidDocs

(WorkerAgent)

EveSearch

（WorkerAgent）

AlexQA

(WorkerAgent)

Manager-WorkerIntelligentScheduling:

Purpose-builtAgent

•AlButlerorchestration:Managerdoesn'texecutedirectly—focusesonintentunderstanding,taskdecomposition&progressmonitoring

•Domainexperts:SpinupstatelessWorkerAgent（e.g.,coding,search,review)—eachspecialized

AgentLoop-AgentObservability

AgemtFull-chainTracing

•Sessionreplay-trueuser-sideview

•User-Session-Trace3-layeraggregatedview

TolencostAnalysis

•Tokenmulti-dimstats(model/user/session)

•Smartcosthotspotdetection

•GenAIDataspecalignedwithOTelOpen-Source

•DedicatedAgenttraceview

•End-to-endcoverage(LLM/Tool/Memory)

•Ready-to-usedashboards

•Modelperfcoverstypicallatency,TTFT,TPOT

•Toolcalls:multi-dimsmartanalysis

Multi-Turn

sessionAnalysis

odepefiAnalysis/Toolcall

Non-IntrusiveIntegration

•CommonAgenttypessupported,

collectinghigh-valuedataforAgentiteration

AgentCallChainInsights

•AlignedwithGenAISpandefinition

•Agent-dedicatedfulltraceview

Core

Performance&CostAnalysis

•User-Session-single-turnmulti-layerTokencostanalysis

•Agentanalysis:firstTokenlatency,singleTokengenerationtime,etc.

Integration

Capabilities

OpenClaw

OTelSDK/OTeleBPF

AgentScope

……

QwenPaw

HiClaw

Dify

Coze

Hermes-Agent

AlibabaCloudModelStudioApps

AgentRun

LangChain/LangGraph

OpenAI

AgentLoop:AgentContinuousOptimization

Multi-dimensionalperformance

profiling,intelligentbottleneck&AgentLoopanomalydiagnosis

Flywheel

Continuous

Acceleration

Automatedqualityscoring,

quantifyingAgentperformance

2.Analysis

4,optimization

Experiment-driveniteration,data-backedimprovements

AgentObservability

•Non-intrusive,supportsmainstreamframeworksandagents

•AgentTracecollection&visualization

•AgentBehavioranalysis

Evaluation&experimentsfocusedon

effectiveness

•Continuousevaluationtosafeguardonlineeffectiveness

•Built-inevaluatorsandevaluationreports

•Multiplebuilt-inevaluatorsandAgenticevaluators

Multipleoptimizationmethods

•Promptoptimization&dynamicinjection

•Skillevaluation&optimization

•Dynamictraceanalysis&self-evolution

Losslessfull-datacapture,coveringAgentcompleteinteractionchain

Agentic-Driven

Continuouslyaccumulatingscenarioswith

stronggeneralization

Solvingunknownproblems

MassiveDataProcessing

Built-inpowerfulalgorithmcapabilities

Modelanalysissupporting

billion-scaledata

High-precisionReal-timeArchitectureTopology

Auto-generatesarchitecture&relationship

topology.Discoversissuecorrelationsforhigher

problemidentificationaccuracy

SecurityControllable

Fine-grainedaccesscontrol,Humaninthe

Loop,post-hocauditable

GlobalIntelligentO&MPlatform-STAROps

Autonomouslycompletingperception,decision,execution,verificationclosedloop—compressingfaultMTTRfromhourstominutes,achieving7×24

UnifiedDataStorage

LogsMetricsTraces

EventsProfilingEntity

ExtendedCapabilities

MCP

Marketplace

SkillMarketplace

OpenAPI

KnowledgeBase

ScenarioLayer

AlgoritmLayer

FeatureEngineering

UnifiedTopologyModel

•Intelligentmetric&loganomalydetection

•10+anomalydetectionalgorithms

•20+detectiontemplates+customdetection

•10+intelligentpredictionalgorithms

•Time-seriesprediction,anomalouslogidentification

•Faultprediction

DomainInsights

Entity

•Causality-basedanalysis

•Correlationanalysisbasedonlogs,metrics&events

unattendedproactiveautonomousO&M

•NL-baseddatainterpretation

•NL-baseddataanalysis&query

•NL-interacti