《会展英语听说教程》课件-Uint 10

会展英语听说教程

UnitSixteenExhibitionRiskManagementTeachingTargets教学目标☆Learntoknowwhatriskmanagementis☆Learntocopewithcontingency☆Tomasterthewordsandexpressionsrelatedtocontingency☆Tomastertheexpressionsofexhibitinsurance☆MakedialoguesconcerningthistopicBackgroundKnowledge背景知识即便是最精心策划和熟练操办的展会也会因突发事件而影响正常秩序。突发事件考验了展会承办商及展会服务经理的魄力和领导力。展会服务经理须安排全面的事故应急计划，其包括火灾、盗窃、炸弹威胁及不可抗力等突发事件：

※描述可能发生的情形；

※概括对每种情形的应急程序；

※明确执行各项任务的责任人。

Warm-up热身活动Listentothefollowingmaterialscarefullyandanswerthefollowingquestions.1.Whatcanariskbedefinedas?2.What'sthepurposeofriskmanagement?3.Whyispublicopinionsoimportanttoanorganization?4.What’stheresultsofbademployeesinacompany?WhatisRiskManagement?

Riskmanagementistheactofidentifyingandsolvingpotentialrisks.Ariskisdefinedasanythingthathasthepotentialtonegativelyaffectabusinessororganization.Riskmanagementisusedbyorganizationsandbusinessestoassessproblemsthateitherhaveorwilloccur.Aftertherisks,thebusinessororganizationthentakesstepstoreducetheriskoreliminateitcompletely.Riskmanagementservesasawaytoprotectabusiness’ororganization’spublicface.Thepublicopinionofanorganizationorbusinesscandriveitsreputationupordown,whichinturncanaffectcashflow,potentialinvestorsandpresentproblemswhentryingtosellitsservicesorgoods.Forexample,ifanexhibitioncompanybeginstoexpandfasterthanexpected,oneriskinparticularthatcouldariseisthelackofwell-qualifiedemployees.Bademployees,fromemployeesthatshowuplatetothosewhoarerudetocustomers,canthenreflectbadlyonthecompany’sreputationforcustomerservice.Identifyingthatpotentialriskandtakingasteptofixitbyimplementingacompany-widepolicyforhiringemployeesisanexampleofriskmanagement.Model

Dialogues

Dialogue1Ada(A),anexhibitionservicemanageristalkingwithPeter(P),anexhibitorabouthowtomaintainthesafetyandcopewithcontingenciesduringaJewellery

Show.P:Goodmorning,Ada.I’dliketotalktoyouaboutthesafetyissueduringtheshow.Youknow,asawell-known

jewellerybrandinChina,eachpieceofour

jewelleryisveryvaluable.So,I’mconcernedaboutyoursecuritymeasures.A: Iunderstand.We’vealreadyfixedmicro-camerasineverycorneroftheexhibitionhallsproviding24-hourmonitorservices.P:Iknow.I’vealreadycheckedthesiteandthevideoandfoundaproblem.Inthevideo,apillarisrightinthebackofourboothandcoverssomepartofourcounter.So,someofourproductscannotbeseeninthevideo.Pleaselookatthis.A:Oh,yes.But,haveyoucheckedvideosfromothercameras?Ibelievethiscoveredpartcanbeseeninothervideos,becauseourengineersareexperiencedandhavenotmadesuchamistakebefore.P:Ok.Pleasehaveathoroughcheckanddosomeadjustmentifneeded.A:Yes,ofcourse.It’sourresponsibility.Atthisshow,weapplyanewelectronicsecuritylock.Thistypeofelectronicsecuritylockisphysicallyattachedtotheexhibitsandworksintandemwithasensor.P:Good.A:

Moreover,weprovideyouwithabrochurewiththenamesandtelephonenumbersofemergencytreatmentcentersandambulancefirms.P:Youarethoughtful.A:Ifyouhaveanyquestion,pleasefeelfreetocontactme.P:Ok.Thankyouforyourwork,Ada.

WordBank

maintain[meɪn'teɪn;mən'teɪn]v.维持；继续；维修；主张contingency

[kən'tɪndʒ(ə)nsɪ]n.偶然性；[安全]意外事故；可能性

issue['ɪʃuː;'ɪsjuː]n.问题；流出；期号security

[sɪ'kjʊərətɪ]n.安全；保证video

['vɪdɪəʊ]n.[电子]视频；录像thorough

['θʌrə]adj.彻底的；十分的；周密的adjustment[ə'dʒʌs(t)m(ə)nt]n.调整，调节；调节器attach

[ə'tætʃ]v.使依附；贴上tandem['tændəm]n.串联adj.串联的adv.一前一后地；纵排地emergency[ɪ'mɜːdʒ(ə)nsɪ]n.紧急情况；突发事件ambulance['æmbjʊl(ə)ns]救护车；战时流动医院1.我想要与你谈论展会期间安全问题。2.我们已经在展会大厅每个角落安装了微型摄像机提供24小时监控服务。3.在视频录像中一根柱子正好在我们展位后面，挡住了我们的部分展台。4.我相信这个被遮挡的部分可以在其他视频录像中看到，因为我们的工程师很有经验，以前从来没有犯过这样的错误。5.这种电子安全锁贴附在展品上并通过传感器串联工作。6.如果您有什么问题，请随时联系我。1.我想要与你谈论展会期间安全问题。I’dliketotalktoyouaboutthesafetyissueduringtheshow.2.我们已经在展会大厅每个角落安装了微型摄像机提供24小时监控服务。We’vealreadyfixedmicro-camerasineverycorneroftheexhibitionhallsproviding24-hourmonitorservices.3.在视频录像中一根柱子正好在我们展位后面，挡住了我们的部分展台。Inthevideo,apillarisrightinthebackofourboothandcoverssomepartofourcounter.4.我相信这个被遮挡的部分可以在其他视频录像中看到，因为我们的工程师很有经验，以前从来没有犯过这样的错误。Ibelievethiscoveredpartcanbeseeninothervideos,becauseourengineersareexperiencedandhavenotmadesuchamistakebefore.5.这种电子安全锁贴附在展品上并通过传感器串联工作。Thistypeofelectronicsecuritylockisphysicallyattachedtotheexhibitsandworksintandemwithasensor.6.如果您有什么问题，请随时联系我。Ifyouhaveanyquestion,pleasefeelfreetocontactme.

Notes1.I’dliketotalktoyouaboutthesafetyissueduringtheshow.我想要与你谈论展会期间安全问题。2.We’vealreadyfixedmicro-camerasineverycorneroftheexhibitionhallsproviding24-hourmonitorservices.我们已经在展会大厅每个角落安装了微型摄像机提供24小时监控服务。3.Inthevideo,apillarisrightinthebackofourboothandcoverssomepartofourcounter.在视频录像中一根柱子正好在我们展位后面，挡住了我们的部分展台。4.Ibelievethiscoveredpartcanbeseeninothervideos,becauseourengineersareexperiencedandhavenotmadesuchamistakebefore.我相信这个被遮挡的部分可以在其他视频录像中看到，因为我们的工程师很有经验，以前从来没有犯过这样的错误。5.Thistypeofelectronicsecuritylockisphysicallyattachedtotheexhibitsandworksintandemwithasensor.这种电子安全锁贴附在展品上并通过传感器串联工作。Dialogue2A=organizer;B=ExhibitorA：Ms.Cindy,weareverysorrytoinformyouthatthetimeoftheGlobleOrganicFood&BeverageExpositionwhichyouhaddestinedshouldbechangedforsomereasonsoftheorganizer.B:Pleasegiveusa

reasonableexplanation.A：Wewereveryshockedtohearthat

newsjustnow,becauseatemporarymeetingwillbeheldthere,so10dayswillbepostponed.B：Youreallygetourgoat.

A：Weareterriblysorryforthat,wewilldecrease3000Yuanforyourparticipationfee

,whichwillreturntoyouduringtheshow.Ifyouwanttowithdrawfromit,wecanreturnallthefeesbacktoyouatonce.B：Ok,wewillconsideraboutitcarefully.A：Ms.Cindy,youcanvisitthecomprehensiveexhibitionwhichItoldtoyoubefore.Ifyou’dliketoparticipateinthatexhibition,Icansendyouinvitationletters,andthenyoucantakepartinthatexhibitionatfirst.B：Isthisfreeornot？A：Onlythechargeoftheacademicforumduringtheexhibition,butifyoustillwanttoparticipatethedelayedexhibition,wecancompensateyouofthisexhibitionasfree.Howdoyouthinkaboutthis？B：Ok,wewillconsideryouradvicecarefully.

WordBankexposition

[ekspə'zɪʃ(ə)n]n.博览会；阐述；展览会destine['destɪn]v.注定；命定；预定temporary

['temp(ə)rərɪ]adj.暂时的，临时的postpone[pəʊs(t)'pəʊn;pə'spəʊn]v.使…延期；延缓，延迟把…放在后面decrease

[dɪ'kriːs]n.减少，减小；减少量v.减少，减小withdraw[wɪð'drɔː]v.撤退；收回；撤消comprehensive

[kɒmprɪ'hensɪv]adj.综合的；广泛的；有理解力的academic[ækə'demɪk]adj.学术的；理论的；学院的forum

['fɔːrəm]n.论坛，讨论会compensate['kɒmpenseɪt]v补偿，赔偿；抵消

Notes1.Ms.Cindy,weareverysorrytoinformyouthatthetimeoftheGlobleOrganicFood&BeverageExpositionwhichyouhaddestinedshouldbechangedforsomereasonsoftheorganizer.辛迪女士，我很遗憾通知您由于主办方的原因，全球有机食品饮品博览会的时间将有些变化。2.Wewereveryshockedtohearthat

newsjustnow,becauseatemporarymeetingwillbeheldthere,so10dayswillbepostponed.我们刚刚听到这个消息也很震惊，因为有一个临时的会议要在那里举行，所以延期10天。3.Youreallygetourgoat.这真是让我们恼火。4.Weareterriblysorryforthat,wewilldecrease3000Yuanforyourparticipationfee

,whichwillreturntoyouduringtheshow.我们为此很抱歉，我们会从您的参展费用里减除3000元，在展会期间返还给您。5.Ifyou’dliketoparticipateinthatexhibition,Icansendyouinvitationletters,andthenyoucantakepartinthatexhibitionatfirst.如果您想要参加那个展会，我可以寄送邀请信给您，然后你可以最先参加那个展会。PracticalSentencePatterns实用句型1.OurcompanycannotparticipatethisexhibitionforourschedulehasbeenchangedwiththereasonofthreeVIPclientswillvisitourcompany.我们公司的日程表有些变化，不能按时参展了，因为届时我们有三个VIP客户要招待。2.Wehavereportedyourcompany’snameintotheorganizingcommittee.贵公司的名单已经上报给组委会了。3.Wouldyouliketotakepartinanotherexhibition？您会考虑参加另外一个展会吗？4.Wehavethenamelistoftheparticipantsfromtheinternationalcompaniesandtheywerelastyears.我这边有来自全球企业的参展商名单，是往届的。5.Itmustbethebestwayforusiftheexhibitiondoesnotconflictwithourtime.如果该展会和我们的时间不冲突那就再好不过了。6.WeareverysorrytoinformyouthatyourplacehasbeenmovedintoplaceB.我们很抱歉地通知您，你们的展位被移到B馆了7.Becausetheorganizerwantstodistributealltheparticipantswithqualification,sotheyhavetomodifytheplace.因为现在组委会决定将参展商都按照性质统一分配，所以说展位需要调整。8.Shallwegettheinformationaboutthelayoutoftheexhibitionnow？我们能了解一下目前这个展馆的展位情况吗？9.Isthereanyinfluenceaboutthechange,suchasisitwell-knownoftheparticipants？这样的改变会不会对效果有所影响？比如说对于参展商的认