2026老年护理成本研究报告成本攀升照护复杂度上升与信息可视化解决方案 2026 Cost of Senior Care Rising costs,rising acuity,and the visibility solution

SafelyYou

2026

CostofSeniorCare

Risingcosts,risingacuity,andthevisibilitysolution.

Tableofcontents

5Introduction

7Keyfindings

9Staffing

2

16Residentwellness

21Safety&falls

29Careplanning

37Costdrivers&prevention

41Transformation

45Methodology

47References

Foreword

Acrossseniorliving,moreisbeingexpectedofoperators.Moreandmoreseniors

needcare,butwedon'thaveenoughcaregiversorcommunitiestosupportthem.

Expectationsfromresidentsandtheirfamiliesarerisingatthesametimethatcostsineverypartofthebusinessonlycontinuetoincrease.Yet,everyday,Iseeoperatorsrisetotheoccasion,facingthesechallengeswithgrace,determination,andcompletecommitmenttoservingresidentsandfamilieswhilesupportingtheirteams.

Todate,seniorlivinghaslargelyreliedonextraordinarypeopletomeettheneed,butthatisrapidlychanging.TechnologieslikeSafelyYouarecomingtobearthatradicallychangethedynamic,givingstaffmembersgreaterpowersandgivingmoreseniorsavoiceintheircare.

Despitethesenewtools,operatorsarestillflyingblindinmanyways.It'stimefortheseniorlivingindustrytoalsohavethedataitneedstoreallyoperateeffectively.That'swhyI'msoexcitedaboutthiswork.

Our2026CostofSeniorCarestudyrevealsbothhowindustryleadersunderstandthe

costsofdailycaredeliveryandtheopportunityfortransformationwithcriticalnewdata,richindustryinsights,andanexplorationofthetechnologyalreadyhelpingtodrive

crucialchange.I'mincrediblyproudthatourteamcouldcreateastudythatsupports

deeperunderstandingofthecostsbehindoperators'commitmenttoquality,and

highlightswheregreatervisibilitycanhelprevolutionizecommunities'success,reducingrisk,elevatingcare,andimprovingbothclinicaloutcomesandfinancialperformance.

Ithelpsmarkaturningpointfortheindustry,andSafelyYouishonoredtobethepartneruncoveringthisnextstepforseniorlivingandsupportingoperatorswiththeknowledgeofhowtomoveforward.

GeorgeNetscherFounder&CEOSafelyYou

Acknowledgements

Aspecialthankyoutothepartnersandindustryleaderswhosupportedthisstudy,withcollaborationandexpertguidance.

Argentum

Forstrategicpartnershipandsupportinadvancingoperationalstandardsacrossseniorliving.

MerrillResearch

Forquantitativeinterviews,methodologyconsultation,andsurveyexecution.

Industryleaderswhoprovidedquotesandqualitativeinsights

Forgenerouslysharingfrontlineexperience,operationalcontext,andreal-worldimplicationsthatstrengthenedthenarrativeandinterpretationofresults.

DavidEskenazy

ViceChair

CogirSeniorLiving

MattStevenson

COO

OakmontSeniorLiving

BrandonRibar

CEO

SonidaSeniorLiving

MegDavidson

COO

LeisureCare

JoelThiesen

CEOandFounder

Lifespark

ChrisHyatt

Co-CEO

NewPerspectiveSeniorLiving

SafelyYou2026CostofSeniorCare

Introduction

Clearcommitment,clearopportunity.

Seniorlivingcommunitiestodayoperateinacareenvironmentthat'smoredynamic,interconnected,anddata-dependentthaneverbefore.Residents'needsareincreasing,staffingremainsstrained,andexpectationsfromfamiliesandstakeholderscontinuetogrow.Operatorsarebalancingrisingacuityandrisingcostswiththerealitiesofworkforceshortages,tighteningmargins,andgreater

liabilityexposure.Allofwhichintensifytheimportanceofbothclinicalandoperationalprecision.

Yet,despitethesechallenges,leadersacrosstheindustryconsistentlydemonstrateresiliencematchedwithanunwaveringcommitmentto:

·Providingperson-centeredcare.

·Maintainingsafety.

·Supportingstaff.

·Deliveringhigher-qualityexperiencesforresidentsandfamilies.

Our2026CostofSeniorCarestudyhighlightstheeconomicsbehindthatcommitment.Itoffersarevealinglookathow175seniorlivingexecutives,operators,andclinicaldirectorssurveyed

understandthecostsassociatedwithdailycaredelivery.Andwheretheyseeopportunitiestostrengthenstability,efficiency,andoutcomes.

Indoingso,thisstudyuncoverswheretimelyinsightiscriticallylacking—andwhyearliervisibilityiscrucial—andhowknowingrisksoonercantransformcommunities'success,reducingincidents,improvingstaffing,andincreasingNOI.

Greaterclarity.

Empoweredcare.6

SafelyYou2026CostofSeniorCare

Keyfindings

Cross-domain

interdependenciesdriveoutcomes.

Leadersseesafety,careplanning,andstaffingnotasseparateissues,butasdependentcomponents

wheretimingandvisibilitydeterminesuccess.

2026CostofSeniorCarekeyfindings.

1

Earliervisibility

isthestrongest

predictorofstability.

Acrosssafety,staffing,wellness,andcareplanning,leaders

consistentlydescribethesamepattern:whencommunitiesseerisksooner,theypreventmoreincidents,reducevariation,andoperatewithgreaterconfidence.

foundational—buttoooftenoutdated.

Careplansare4

Mostcareplanstakeaboutone

hourtocompleteandareupdatedevery1–3monthsorlonger,evenasresidentconditionschange

weeklyordaily.

7

Leaderswant

technologythat

provesvaluequickly.

OperatorsexpectmeasurableROI,with39%requiringpaybackwithin12months.

Fallsremainoneof

thehighestandmost

2

preventablecostdrivers.

Fallcostshavedoubledinthelast

threeyears,withtheaveragecostnowbeingalmost$10kperincident.

5

systemslimitaccuracy,efficiency,andROI.

Fragmented

Although83%ofoperatorsuseAI-enabledtools,nearlyhalfsaytheirsystemsarepoorlyintegrated,

forcingstaffintomanual

documentationandslowingresponsetime.

AIadoptionishigh,

butthenextwaveis

proactiveintelligence.

CurrentAIusedeliversstrong

benefits—93%ofusersreportfasterfallresponse—butfutureinterest

centersonprediction,automation,andwellnessinsight.

8

Thesectorisoptimistic—andreadyforchange.

Despiterisingacuityandoperationalcomplexity,

10

leadersexpressclearoptimism.Theyseemeaningfulopportunitiesforrealchangewithearlierinsight.Andmoreconnectedsystems.

3

Staffingpressureis

drivenbymisalignment—notjustheadcount.

Onlyabouthalfofleadersreportconsistenttaskcompletion

acrossshifts.

6

Financialimpactisconcentratedin

threeareas—and

allareaddressable.

Atypical100-resident

communityfaces

$900K–$1.15Minannualexposurefrom:

Falls.

Staffturnover.

Residenttransitions.

Eachisstronglyinfluencedby

visibility,workflowalignment,andcare-planaccuracy.

9

8

SafelyYou2026CostofSeniorCare

Staffing

Fromtheleader'sPOV:

“Staffingefficiencyisparamount.Understandingwherestafftimeisneededmost,andbeingabletoadapt

staffinglevelstochangesinresidentneedsiscriticalforthoseefficiencies.Beingabletounderstandhowstaffarespendingtheirtimealsobecomescriticalforenablingoperatorstounderstandchangesinresident

behaviorsandenablesfurtherunderstandingof

changesinresidentacuity."

DavidEskenazy,ViceChair,CogirSeniorLiving

Thestaffingdilemma:Sustainedturnover&persistentstrain.

Theseniorlivingleaderswesurveyeddescribea

careenvironmentwhererisingacuity,sustainedturnover,andinconsistenttaskcompletion

createpersistentstrainonfrontlineandclinicalteams.

Thispatternoftaskincompletionreflectswhatworkforcestudieshavelongshown:

inconsistencyindailytasksisbothasymptomandadriverofoperationalstress.56Leadersclarifythatdelaysoftenemergefroma

combinationoffactors,including:

·Increasedsupervisionfollowingchanges

incondition.

·Highdocumentationburden.

·Insufficientalignmentbetweenstaffinglevelsandresidentacuity.

·Onboardingtimefornewortemporarystaff.

Theresultisacycleinwhichdelayedtasksleadtomissedcues,missedcuesmayincreasesafetyrisks,andsafetyriskspromptadditionaltask

backlog—creatingareinforcingloopwell-

describedinclinicaloperationsliterature.56Andwhichcontinuestounderminedailyoperationsincommunities,compoundingstaffingstrain,resultinginhighstaffturnoverrates,and

ultimatelycontributingtoincreasedcosts.

Thestruggleoftask

completion.

50%

Onlyabouthalfofseniorliving

leadersreportthatcaretasks

arecompletedeachday.

38%45%

ALMC

AcrossbothALandMC,

leadersreportthat

caretasksfrequently

fallbehindschedule.

7-9%

ofleadersreportsevereor

chronicdelays.

Greaterclarity.

Empoweredcare.11

36-38%

annualturnoverrate

Seniorlivingleadersreportthesameturnoverrateforboth frontlineandclinicalstaff.

Thecostofseniorcare:

staffturnover.

AssistedLivingMemoryCare

$

22,000

$20,000

$18,000

$16,000

$14,000

$12,000

$10,000

$8,000

$6,000

$4,000

$2,000

$0

$21,660

$20450

,

$7,150$7,160

FrontlineStaffMemberClinicalLeader

Indirectcoststhatmayaccompanystaffturnover:

Lostproductivityduringvacancy.

Overtimeoragencyuse.

Increasedsupervisionfornewstaff.

Declinesin

documentationquality.

Reducedcontinuityofcare.

Infact,leadersinthestudyconfirmturnoverratesthatalignwithnationalbenchmarks,

reportinga36-38%annualturnoverrateforbothfrontlineandclinicalstaff.4Highturnoverratescomewithhighcosts—andhigh

operationaldisruption.Turnovercosts

mappedinthestudyalsoaligncloselywithnationalbenchmarks,rangingfrom$7,150–$7,160toreplaceafrontlinecaregiverto

$20,450–$21,660toreplaceaclinicalleader.

However,thesefiguresreflectonlythedirectreplacementcosts,suchasrecruiting,

onboarding,andtraining.Theydon’tincludethesignificantindirectcoststhataccompanyturnover,makingtheexpense—andthe

impacttodailyoperationsandcaredelivery—evengreater.

Nationalworkforcestudiesconsistently

identifytheseindirectcostsasmajordriversofoverallstaffingexpenseandquality

erosion,5,6whichcanmeanbothincreasedexpenseandreducedqualityofcareforanoperator,significantlydamagingboththeirbottomlineandtheirreputation.

12

Greaterclarity.

Empoweredcare.13

Acuityandcapacity:Awideninggap.

Asacuityincreasesacrossseniorliving,communitiesstruggletoretainstaff,andstaffstruggletokeepupwiththerisingcareneeds,thereisanever-wideninggapbetweenresidentacuityandstaffingcapacity.AndacrossbothALandMC,seniorlivingleaderssurveyedreportedthatstaffingmodelshaven'tkeptpacewithrisingresidentacuity.Thisreflectsthefactthatresidentsareenteringcommunitiesolder,frailer,andwithmorecomplexcareneedsthanadecadeago.348

Theseniorlivingleaderswesurveyedhighlightedthefollowingchallenges:

·Staffoftenspenddisproportionatetimerespondingtorepetitivealertsornon-criticalcues.

·Changesinmobilityorbehaviorfrequentlygounnoticeduntilanincidentoccurs.

·High-acuityresidentsrequiremoresupervisionthancurrentmodels

anticipate.

·Care-planupdateslagbehindrealclinicalneeds.

Thiscreatesanenvironmentinwhichcareisreactive—andstaffmustconstantlytriageratherthan

proactivelysupportresidents.Notonlydoesthisthreatencarequalityandclinicaloutcomes,butresearchonthisreactivecycleidentifiesitasamajorpredictorofbothstaffburnoutandturnover,56further

intensifyingthestaffingdilemma.

Greaterclarity.

Empoweredcare.14

Thevisibilitysolution:Staffing.

Betterinsightintostaffingneedsandearlierunderstandingofriskcanimproveretention,elevatecarequality,anddrivefinancialresultsforcommunities.Infact,workforceand

qualitystudiesrepeatedlyaffirmthatbetter

alignmentbetweenresidentneedsand

staffingallocationreducesturnover,improvesresidentsatisfaction,andstabilizesfinancialperformance.56

Theleaderswesurveyedstronglyagreedthatbettervisibilityintodailystaffactivitywould

improvebothworkflowandretention.And

whenaskedhowvisibilitywouldinfluenceoutcomes,theypointedtoimprovementsin

residentsafety,careplanalignment,lengthofstay(LOS),staffefficiency,andreadinessfornewadmissions.

TheseperspectivescloselymatchSafelyYou'sinternalanalyticsdemonstratingthatreal-

timevisibilityintostafftime-in-roomsupportsbothfallreductionandmoretimelylevelofcare(LOC)assessments.10.12,15

Seniorlivingleadersdescribedthree

specificopportunities

forstaffingimprovement.

Standardizingstaffing

modelstoreflectactualacuity,nothistoricnorms.

Creatingvisibilityintotime-in-room

patternsto

understandwhether

needsarematched

withsupport.

Reducing

documentation

burdensthatpull

staffawayfrom

residentinteraction.

Greaterclarity.

Empoweredcare.

LearnmoreaboutAlsolutions>

Minutesperbedprday

Thetoolstosupporttheseimprovements

exist.Theycanmeasurestafftoresidentcare,identifytrendsandtime-in-roomchangesto

notechangeofconditionsooner,and

streamlineworkflowssostaffspendlesstimeinteractingwithtechnologyandmoretime

interactingwithresidents.Byincreasing

visibilitywithinnovation,communitiescan

bothaddresstheirstaffingissuesandbettermeettheirresidents'needs,helpingtodrivebothclinicalandfinancialsuccess.

Averagestafftimeovertime

clarity

Room

Jan31-Feb6

Poakactivity

hours

45min.4Residents

Withover20%change

incarehours

Accountsfor30%ofstafftimeinroom

Community

ExampleCommunity

Up5minutesfrom

Lastmonth

Majorchangs

instaftime

Avorogostaff

timeinroom

Timespan

Unit

CurrentAltoolscan:

2

Identifytrendsand

time-in-room

changestonote

changeofcondition

sooner.

3

Streamlineworkflows

sostaffspendless

timeinteractingwith

technology.Andmore

timeinteractingwith

residents.

Measurestaffto

residentcare

ambientlyand

accurately.

SafelyYou|2026CostofSeniorCare

Residentwellness

Fromtheleader'sPOV:

“Understandingtheclinicalneedsofourresidentsupon

move-inandasimportant,increasedvisibilityinto

changesincareneedsonareal-timebasis,areatthe

forefrontofouroperatingmodel.Continuingtoadjust

ourstaffingcapabilitiesandtimeallocationproactivelymeansimprovedoutcomesforresidentsanda

rewardingandsuccessfulenvironmentforourstaff.”

BrandonRibar,CEO,SonidaSeniorLiving

Residentwellness:Theneedtospotchangebeforecrisis.

SeniorlivingleadersacrossALandMCdescribewellnessandacuitymonitoringasoneofthe

mostcritical—butcurrentlyunderpowered—

elementsofseniorlivingoperations.Rising

residentacuity,latermove-ins,andmore

complexchronicconditionsmakeitincreasinglydifficultforcommunitiestorelyonscheduledassessmentsorstaffobservationalone.Infact,50%ofALleaderssurveyedand48%ofMC

leaderssurveyedciterisingacuityasatop

barriertodeliveringhigh-qualitycare.Whichmakestheneedfortechnologythatsupportsthisidentificationallthemoreurgent.

Andleadersdescriberesidentacuityas

increasingacrossnearlyeverydimension:

mobility,cognition,continence,behavioral

health,andADLsupport.Thismirrorsnationalevidenceshowingthatseniorlivingresidentsnowexhibithigherlevelsoffunctionaland

cognitiveimpairmentatmove-inthanearliercohorts.3

Seniorlivingleadersciterising

acuityasatopbarrierto

deliveringhigh-qualitycare.

ALMC

50%

40%

30%

50%48%

20%

10%

0%

Butthedeeperissueisvisibility.

Seniorlivingleadersconsistentlyreportorganizationalblindspots,suchas:

Repeatedstaffpresenceinaroomthatindicatesrisingsupervisionneeds.

Disruptedsleeporcircadianrhythmchanges,whichoftenprecedeconfusionorfalls.

Subtlegaitorbalance

changesthatgounnoticeduntilafalloccurs.

Increasingtimealoneorwithdrawnbehaviorthatsignalsfunctionaldecline.

Thesesignalsarewelldocumentedinclinicalliteratureasearlymarkersofelevatedriskinolderadults,particularlythosewithcognitiveimpairment.1,13However,leadersemphasizethatwithoutreal-time

monitoringorintegratedsystems,theseearlymarkersareoftenrecognizedonlyinhindsight—andafteranincidenthasoccurred,puttingbothresidentsandcommunitiesatgreaterrisk.

18

Thevisibilitysolution:Residentwellness.

Earlyvisibilitydrivesbothclinicalandfinancial

outcomesforoperators.Whichiswhysenior

livingleadersemphasizethatwellnessand

acuitymonitoringprovidescriticalinsightthatactsasnotonlyaclinicalfunction,butalsoanoperationalandfinancialstabilizeraswell.

ThisisinlinewithSafelyYouinternalanalyses,whichhaveshownthatearlieridentificationofrisingacuityandfalldetectionandprevention

canextendLOSby200-250days,real-time

visibilityintostafftimein-roomimprovescareplanaccuracyandbillingalignment,andthatclearvideoofincidentsreducesunwitnessedfalls,whichareassociatedwiththehighest

downstreamcosts.11,15

Andthesefindingsmeshwithbroader

nationaldatashowingthatproactivewellness

monitoringreducesacutecareutilizationandstrengthensresidentstability!

Infact,earlyvisibility

canhelp:

Reducefallrisk,whichisatopcostdriver.

Improveaccuracyincare

levelbilling.

Supportmorepredictablestaffingpatterns.

Preventemergencydepartment

transfersthatmayleadtohealth

declinesandvacancy.

IncreaseLOSbykeepingresidentsstablelonger.

Seniorivingleodersdeorty

understondthehkbetween

nsightsintoresidentwelnessandbetteroutcomes.They

repeotedyconnectwelnessvisbitywith:

·Care-planprecision.

·Improvedstoffefficiency.

·Reducedriskevents.

·Clearerfamilycommunication

·Higheroccupancystobility.

Greaterclarity.

Empoweredcare.19

Intheirview,wellnessinsight—andearlier

visibility—isn’tanadd-on,it’safoundationforstabilizedresidents,optimizedstaffing,andsuccessfuloperations.

Whichiswhythe2026CostofSeniorCare

studyrevealsaconsistentneedforoperators:

earliervisibilityintothesubtlechangesin

residentconditionthatoftenprecedefalls,

hospitalizations,behavioralescalation,or

care-plandrift.Seniorlivingleaders

overwhelminglyrecognizethatproactive

insight—notreactiveresponse—iscentraltostability.Fortunately,innovationisavailabletohelpsupportthatneed,andAIleadstheway.

AmongsurveyrespondentsalreadyusingAI-enabledtools,leadersreportmeaningful

gainsinvisibilityandresponsiveness,with93%ofAIusersreportingfasterresponsetofalls,73%reportingimprovedremote

monitoringofhigh-riskresidents,and61%reportingearlieridentificationofbehavioralorhealthchanges.16

SeniorlivingleadersdescribeAIasmost

valuablenotbecauseitreplacesstaff

observation,butbecauseitrevealspatternsthatstaffcannotreliablyseeinrealtime,

especiallyacrossovernightshiftsorduringhighworkloadperiods.

Thisisconsistentwithdocumentedresearchdemonstratingthatautomatedmonitoringcanreducefallrisk,improvesupervision

accuracy,andflagdeteriorationearlier.13

Earliervisibility,asenabledbyAIsolutions,canhelpoperators:

Identifywellnesstrendsandchangeinresidentconditionsooner,aswellasrespondtoincidentsfaster.

Initiateassessmentsmorefrequently.

Detectsmallchangesthatcouldotherwisebemissed.

Thesesolutionshelpcommunities

understandwhichresidentsneedmoreattention,whenandwhytoadjustcareplans,andhowtostaffappropriately,

helpingtoimprovequalityofcare—andqualityoflife—forresidents.

1

2

3

Infact,thoseusingAIreport:

ofAIusersreportfasterresponsetofalls.

reportimprovedremotemonitoringofhigh-riskresidents.

reportearlieridentificationofbehavioralorhealth

changes.

93%

73%

61%

LearnmoreaboutAIsolutions>

”WhatseniorlivingleadersaresayingaboutAI:

“AIseesthesmallstuffwemiss.”

problems.”

“Weuseittoknow

wheretospend

ourtime.”

“Helpsuscatchchanges

beforetheybecome

”

SafelyYou2026CostofSeniorCare

Safety&falls

Fromtheleader'sPOV:

“Ifwehaveinsightintowhyincidentsoccur,we

significantlyincreaseourchancesofnothavingthemhappenagain.Withoutthatvisibility,we'remakingabestguess.Withthatvisibility,wecanbemoreproactive.Andwecandevelopspecificinterventionsbasedonfact.We'reempoweredtokeepourresidentssafer."

JoelThiesen,CEOandFounder,Lifespark

Asinglefallisfeltacrosstheseniorlivingecosystem.

Safetyremainsoneofthemostconsequentialdimensionsofseniorlivingoperations,andacrossbothassistedlivingandmemorycaresettings,leadersdescriberesidentsfallsasamongthemostdisruptiveunplannedevents,shapingnotonlyimmediateclinicalresponse,butalsostaffworkload,family

communication,documentationdemands,andresidentstability.

Theirexperiencesechoabroaderpatternwelldocumentedacrossthesector:falleventsarenotisolated

clinicalmoments,butincidentsthatrippleacrossworkflows,stafftime,andfinancialperformance.Andtheircostsarerising.

Fallsandtheirimpact.

Familycommunicationandtrust:

Unwitnessedorlate-

identifiedfallscanerodefamilyconfidence,

necessitatingtime-

intensivecommunicationfromclinicalleadersandadministrators.0,¹4Nationalliteraturesimilarlynotesthatfallsoftentrigger

heightenedconcernandscrutinyfromfamilies.²

Staffingandworkflow

disruption:

Afalloftenrequires

responsefromseveral

teammembers.Leaders

consistentlydescribetheresultingdocumentation,supervision,clinicalfollow-up,andenvironmental

adjustments.Allofwhichcontributetotaskdelays,

stress,andreduced

Transitionsand

move-outrisk:

Fallscanleadtohospitalization,

short-termrehabilitation,

orapermanentmove

tohigherlevelsofcare¹0

Thisimpactsdays,turnover

andtheorganization'sreputation.

capacityforpreventivecare.0,14

vacancycosts,

Greaterclarity.

Empoweredcare.

Fallcostshaveincreasedasmuchas107%

inthelast3years.

Nationalstudiesshowthatmorethanoneinfouradultsaged65+experiencesafalleachyear,andfall-relatedinjuriesaccountformorethan$50

billioninannualmedicalspending.

Fallsaretheleadingcauseofinjuryandinjury-

relateddeathinolderadults,andindividualswithcognitiveimpairmentfaceevenhigherriskduetomobilitychallenges,impairedjudgment,and

reducedhazardawareness.'Thesenational

patternshelpexplainwhyleadersinthisstudyreportsuchhighoperationalandfinancial

sensitivitytofallevents.

lin4adults65+

experiencesafalleachyear.

Fall-relatedinjuriescost

$50billion+

inannualmedicalspending.

Whenaskedtoestimatethecostofafall,mostleadersselectedrangesbetween$5,000and$19,999,withaverageestimatesofapproximately$10,900perfallinALand$9,300inMC.Roughlyoneinfourleadersinbothsettingsestimatefallcostsat$10,000ormore,underscoringtheperceivedfinancialriskassociated

withsafetyevents.

Thesenumbersaredramaticallyhigherthanjustthreeyearsago,whichshowedtheaveragecostofa

falltobe$5,267,whichmeansfallscostshaveincreasedasmuchas107%.Thisdemonstratesasignificantriseincosts,andwithfallsexpectedtoreach52millionperyearby2030forolderadults,pointsto

remarkableexpenseforbothoperatorsandfamilies.

Thecostofseniorcare:averagecostofafall.

$12,000

$10,000

$8,000

$6,000

Up77%

fromjust

Up107%

fromjust

3yearsago.

3yearsago.

$10,900

$9,330

$4,000

$5,267

2022(Blended)

$2,000

$0

2025(MC)

2025(AL)

Greaterclarity.

24

Empoweredcare.

Seniorlivingbenchmarksaligncloselywiththe

estimatesfromthesurveyrespondents.CNAdata

showaveragefall-relatedclaimseverityexceeds

$200,000,thoughmodeledcostsacrossallfallevents—includingminor,non-claimincidents—suggesta

per-communityexposureofapproximately$12,500per100occupiedunitsannually.2WhileCDCanalysesshowthathospitalepisodecostsforfall-related

injuriesfrequentlyexceed$30,000.1AccordingtotheSafelyYouCostofFallsReport,whencombinedwithstafftime,documentationburden,clinicalfollow-up,andrevenuelossfromvacancyortransition,fall-

relatedincidentscanaccumulatetoanaverageof$380,000percommunityperyear.10

Unwitnessedandunderreportedfallsamplifythis

risk.SafelyYouanalyticsindicatethatupto40%of

fallsinALandupto80%offallsinMCmaygo

unwitnessedorunreported,complicatingclinical

evaluationandfamilycommunicationwheninjuriesareinvolved.10,14Leadersfrequentlyacknowledgethisblindspot,notingthatunwitnessedfallsoftentriggergreaterdownstreamcostduetodelayedclinical

assessment,higherhospitalizationrisk,andincreasedfamilyconcern.

Whencombinedwith:

stafftime

documentationburdenclinicalfollow-up

revenuelossfromvacancyortransition

fall-relatedincidentscan

accumulatetoanaverageof

$380,000

percommunityperyear.

+

+

+

+

Seniorlivingleadersinthestudyassociatefall-related

costswithseveraloperationaldrivers,including:

Directcaretimeandstaffovertime.

Increasedsupervisionrequirements.

Emergencytransportandhospitalcare.

Temporaryorpermanent

vacancydueto

hospitalizationormove-out.

Liabilityexposureandinsuranceimpact.

Documentation,incidentreview,andcare-plan

revisions.

Thesecombinedeffectshelpexplainwhyfallsremainoneofthemostresource-intensiveanddisruptiveeventsthatseniorlivingcommunitiesmustmanage.

25

Thevisibilitysolution:Fallsandsafety.

Visibilityprovestobepowerfulfor