2026年国家开放大学《管理英语(1)》形成性考核册答案

2026年国家开放大学《管理英语(1)》形成性考核册答案一、交际用语（每题2分，共20分）1.—Couldyoutellmehowtogettothesalesdepartment?—______A.It'sonthethirdfloor,Room306.B.Sorry,Idon'tknowtheway.C.Youcangotherebybus.答案：A解析：对方询问销售部的位置，A项明确告知具体楼层与房间号，是得体的应答。B项虽不无礼，但未提供有效帮助；C项答非所问，未涉及具体方位。2.—Wouldyouliketojoinusforlunch?—______A.Yes,Ilike.B.No,Idon't.C.Thatwouldbenice.Thankyou.答案：C解析：接受邀请时应用"Thankyou"或"Thanks"表示谢意。A、B两项不符合英语交际习惯。3.—Iappreciateyourhelpwiththeannualreport.—______A.It'smypleasure.B.No,thanks.C.Nevermind.答案：A解析：回应感谢时，"It'smypleasure"（不客气）是标准礼貌用语。B项用于拒绝对方的好意；C项用于安慰对方"没关系"，均不符合题意。4.—CouldIspeaktoMr.Johnson,please?—______A.Yes,please.B.Speaking.Who'scalling?C.I'mJohnson.答案：B解析：电话用语中，接听方表示"我就是"时常用"Speaking."。A项用于应答服务性问句；C项是中文式直译，不符合电话交际习惯。5.—Howdoyoufindthenewofficeenvironment?—______A.It'squitecomfortableandefficient.B.Ifinditinthebuilding.C.It'sfarawayfromhere.答案：A解析：题干询问的是对办公环境的看法，而非位置或寻找方式。A项直接表达评价，符合题意。6.—Wouldyoumindsendingmethemeetingminutes?—______A.Yes,Imind.B.Ofcoursenot.I'llsenditrightaway.C.No,Idon'tmindatall.答案：B解析："Wouldyouminddoing..."的答语中，"Ofcoursenot"表示不介意并愿意照办，符合交际逻辑。A项虽在语法上完整，但作为工作场景答复显得生硬失礼。7.—I'mafraidIhavetoleavenow.Thankyouforyourtime.—______A.Takeiteasy.B.You'rewelcome.Goodbye.C.Notatall.答案：B解析：对方告辞并致谢时，应礼貌回应并道别。"You'rewelcome"回应感谢，"Goodbye"回应告别，两者结合最完整得体。8.—Whatdoyouthinkofthetrainingprogram?—______A.It'sheldinRoom201.B.Itlaststwoweeks.C.It'spracticalandwellorganized.答案：C解析：题干询问对培训项目的评价，C项"实用且组织良好"属于主观评价，切题。A、B项分别回答地点和时长，答非所问。9.—Whenareyouavailableforameetingthisweek?—______A.Yes,I'mavailable.B.HowaboutThursdayafternoon?C.I'llcallyoulater.答案：B解析：对方询问具体时间，B项以"Thursdayafternoon"给出明确建议。A项未说明时间；C项回避问题。10.—I'msorryforthedelayinreplyingtoyouremail.—______A.That'sallright.B.I'msorrytoo.C.Don'tsaythat.答案：A解析：对方为延误致歉时，"That'sallright"表示谅解，是得体回应。B项"我也抱歉"语义不通；C项语气突兀。二、词汇与结构（每题2分，共20分）1.Themanager'ssuggestionisthatwe______themeetinguntilnextFriday.A.putoffB.willputoffC.wouldputoff答案：A解析：suggestion后的表语从句中，谓语动词须用"动词原形"（should可省略），即虚拟语气。故选A。2.______thesalesfigures,wehavemadegreatprogressthisyear.A.AccordingtoB.InadditiontoC.Dueto答案：A解析：句意为"根据销售数据，我们今年取得了很大进步"。"Accordingto"意为"根据"；"Inadditionto"意为"除……之外"；"Dueto"意为"由于"，均不符合句意。3.Thenewemployeeisnotfamiliarwiththeoffice______yet.A.conditionsB.proceduresC.connections答案：B解析：句意为"新员工还不熟悉办公室的工作流程"。"procedures"意为"程序、流程"；"conditions"意为"条件"；"connections"意为"联系"。根据语境选B。4.Iftheproject______ontime,wewillreceiveabonus.A.completesB.iscompletedC.completed答案：B解析：project是complete的承受者，须用被动语态。if条件句中，主句用一般将来时，从句用一般现在时表将来，故选"iscompleted"。5.Themanagerstressedthatteamwork______thekeytosuccess.A.isB.wasC.be答案：B解析：主句谓语stressed为过去时，宾语从句须保持时态一致，用一般过去时was。6.______youhavefinishedthereport,pleasesendittothedirectorimmediately.A.AssoonasB.AlthoughC.Unless答案：A解析：句意为"报告一完成，请立即发给主任"。"Assoonas"意为"一……就……"，引导时间状语从句。B、C项均不符合句意。7.Wearelookingforwardto______fromyouatyourearliestconvenience.A.hearB.hearingC.beheard答案：B解析："lookforwardto"中to为介词，后接动名词，故选hearing。注意与不定式符号to区分。8.Notonlythemanagerbutalsothestaff______toworkovertimethisweekend.A.isrequiredB.arerequiredC.require答案：A解析："notonly...butalso..."连接主语时，谓语动词与最近的主语保持一致。thestaff在此处强调整体，且语义上"被要求"，故选A。9.It'shightimethatwe______measurestoimprovetheworkingconditions.A.takeB.tookC.willtake答案：B解析："It'shightimethat..."后的从句须用虚拟语气，谓语动词用过去式，故选took。此结构意为"早该做某事了"。10.Thepurposeofthissurveyistofindout______thecustomersaresatisfiedwithourafter-salesservice.A.whetherB.whatC.which答案：A解析：句意为"本次调查的目的是了解顾客是否对我们的售后服务满意"。findout后的宾语从句不缺成分，只用whether（是否）引导，表"是否"的含义。三、完形填空（每题2分，共20分）阅读下面的短文，从每题所给的三个选项中选出最佳选项。Marieisaprojectmanageratamanufacturingcompany.Everymorning,shebeginsherday_1_checkingemailsandreviewingtheday'sschedule.Shebelievesthatgoodtimemanagementisthekeyto_2_intheworkplace.Lastweek,herteam_3_aproblemwiththeproductionline.Severalworkerswereabsentbecauseofillness,andtheorderswerefallingbehind_4.Mariecalledameetingtodiscussthesituation.Shelistened5_toherteammembers'suggestionsandworkedoutanewplan.Shedecidedtorearrangethetasksandasktwoemployeesfromotherdepartments_6_temporarysupport.Meanwhile,sheinformedtheclientsaboutthepossibledelay_7_beinghonestandresponsible.Thankstoherquickresponseandeffectivecommunication,theteam_8_thedifficulties.Theproductionlinewasbacktonormalwithinthreedays.TheclientsappreciatedMarie's_9_andcontinuedtoplaceneworders.Attheendoftheweek,Mariewroteasummaryreportandshareditwiththegeneralmanager.Shebelievesthat_10_challengesintimecanhelpateamgrowstronger.1.A.byB.atC.with答案：A解析："beginthedaybydoing"意为"以做某事开始一天"，by表示方式。2.A.failureB.successC.pressure答案：B解析：前文说好的时间管理很重要，结合全文主旨，应填success（成功）。3.A.metB.createdC.avoided答案：A解析："meetaproblem"意为"遇到问题"。create为"制造问题"，avoid为"避免问题"，均不合文意。4.A.scheduleB.budgetC.standard答案：A解析："fallbehindschedule"意为"落后于计划进度"，是常用搭配。5.A.impatientlyB.carefullyC.carelessly答案：B解析：Marie善于倾听团队成员的建议，应选carefully（认真地）。6.A.toprovideB.providingC.provided答案：A解析："asksb.todosth."为固定搭配，意为"请求某人做某事"。7.A.toB.forC.in答案：B解析："beresponsiblefor"为固定搭配，意为"对……负责"。此处作定语修饰theclients。8.A.gaveupB.gotoverC.gotoff答案：B解析："getoverdifficulties"意为"克服困难"。giveup为"放弃"，getoff为"下车"，均不符合文意。9.A.honestyB.curiosityC.humor答案：A解析：前文提到Marie如实告知客户可能的延误，客户欣赏的应是她的"诚实"，故选honesty。10.A.solvingB.avoidingC.ignoring答案：A解析：文章结尾总结升华，意为"及时解决问题能帮助团队成长"，故选solving。四、阅读理解（每题3分，共30分）阅读短文一Inmanyworkplaces,effectivecommunicationisconsideredoneofthemostimportantskillsformanagers.Itisnotonlyaboutspeakingclearly,butalsoaboutlisteningactivelyandunderstandingtheneedsofothers.Asuccessfulmanagerknowshowtogiveclearinstructions.Whenassigningtasks,heorsheshouldmakesurethateveryteammemberunderstandsthegoals,thedeadlines,andtheirspecificresponsibilities.Unclearinstructionsoftenleadtomistakes,delays,andevenconflictsamongcolleagues.Besidesgivinginstructions,managersshouldalsoencourageopenfeedback.Employeesneedtofeelthattheiropinionsarevalued.Regularteammeetingsandone-on-onetalksprovidegoodopportunitiesforstafftoexpresstheirconcerns.Whenproblemsarise,agoodmanagerwouldrathersolvethemthroughdiscussionthanignorethem.However,communicationisatwo-wayprocess.Employeesalsoplayanimportantrole.Theyshouldaskquestionswhentheyarenotsureaboutatask,reporttheirprogressregularly,andshareusefulinformationwiththeirteam.Inthisway,thewholeteamcanworktogethermoresmoothlyandachievebetterresults.1.Whatdoesthepassagemainlytalkabout?A.Theimportanceofeffectivecommunicationintheworkplace.B.Thewaystoattendteammeetings.C.Thedifficultiesofbeingamanager.答案：A解析：全文围绕"有效沟通在工作中的重要性"展开，属于主旨大意题。B、C项仅为文中细节，不足以概括全文。2.Whatmaybecausedbyunclearinstructions?A.Betterresults.B.Mistakesanddelays.C.Openfeedback.答案：B解析：第二段末句明确指出，不清晰的指令往往导致错误、延误，甚至同事间的冲突。3.Accordingtothepassage,howcanemployeesexpresstheirconcerns?A.Byworkingovertime.B.Throughteammeetingsandone-on-onetalks.C.Bywritingletterstothegeneralmanager.答案：B解析：第三段提到，定期的团队会议和一对一面谈为员工表达顾虑提供了良好机会。4.Whatdoestheunderlinedphrase"atwo-wayprocess"inthelastparagraphmean?A.Communicationinvolvesbothmanagersandemployees.B.Communicationisverydifficult.C.Communicationhappensonlyonce.答案：A解析：最后一段先讲管理者的沟通责任，再讲员工的作用，说明沟通是双向的，需要双方共同努力。5.WhichofthefollowingstatementsisTRUEaccordingtothepassage?A.Managersshouldignoreproblemswhentheyarise.B.Employeesshouldaskquestionswhentheyareunclearaboutatask.C.Givingclearinstructionsistheonlyresponsibilityofamanager.答案：B解析：A项与原文"rathersolvethemthroughdiscussionthanignorethem"相悖；C项过于绝对；B项与末段"askquestionswhentheyarenotsureaboutatask"一致。阅读短文二Ajobinterviewisoftenthefinalstepintherecruitingprocess.Tosucceedinaninterview,candidatesneedtomakefullpreparations.First,learnaboutthecompanybeforetheinterview.Visititswebsite,readthelatestnews,andunderstanditsproductsandcorporateculture.Thiswillhelpyouanswerquestionssuchas"Whydoyouwanttoworkhere?"moreconfidently.Second,prepareanswersforcommoninterviewquestions.Forexample,interviewersmayaskaboutyourstrengthsandweaknesses,yourworkexperience,orwhyyouleftyourlastjob.Youranswersshouldbehonest,specific,andrelevanttotheposition.Third,payattentiontoyourappearanceandmanners.Dressingformallyshowsrespectfortheinterviewer.Arrivingontime,shakinghandsfirmly,andlookingpeopleintheeyearealsoimportantpartsofmakingagoodimpression.Finally,aftertheinterview,itisagoodpracticetosendathank-youemailtotheinterviewerwithin24hours.Thissmallactioncanmakeyoustandoutfromothercandidatesandshowyoursincerity.6.Whatisthemainpurposeofthispassage?A.Tointroducethestepsofajobinterview.B.Togivesuggestionsonhowtoprepareforajobinterview.C.Toexplaintheimportanceofajobinterview.答案：B解析：全文从了解公司、准备答题、注意仪表、面试后致谢四个方面给出面试准备建议，属于建议说明类文体。7.Whyshouldcandidateslearnaboutthecompanybeforetheinterview?A.Todecidewhethertoattendtheinterview.B.Toanswerquestionsmoreconfidently.C.Tocomparedifferentcompanies.答案：B解析：第二段末尾明确说，了解公司有助于更自信地回答"为什么想来这里工作"等问题。8.Accordingtothepassage,whichofthefollowingisNOT