2026秋国家开放大学《管理英语3》（课程ID：04019）形考任务参考答案

国家开放大学《管理英语3》形考任务参考答案适用学期：2026年秋季学期（与最新题库一致）课程性质：国开一网一平台管理类专业（专科起点本科）公共英语课程，课程编号04019。形考构成：单元自测1-8（随机抽题，每单元自测在形考中占比10%）＋综合测试形考（占比约40%）＋写作形考任务（占比约15%，AI评分、可多次提交取最高分）。具体占比以平台显示为准。使用说明：平台抽题时题目顺序和选项顺序均随机，作答时请按题干关键字查找答案；完形填空、听力、阅读按"子问题"给出答案。单元自测1一、选择填空（每题10分）1.—______________________________—No,sorry,Ididn'tknowtheruleaboutpunchingin.A.Areyoulatethismorning,Wendy?B.Didn'tyoupunchoutthismorning,Wendy?C.Didn'tyoupunchinthismorning,Wendy?【答案】C（Didn'tyoupunchinthismorning,Wendy?）2.—Isupposethere'llbealotofarguments.—__________________A.Ishouldimagineso.B.Noproblem.C.That'sagoodidea.【答案】A3.Leavethereferencebooksbehind,__________youwon'tbeabletothinkindependently.A.orB.andC.so【答案】A（or）4.Iam________________yourearlycoming.A.lookingforwardtoB.lookingforwardC.lookforwardto【答案】A5.Hewillwritetomeassoonashe________home.A.willhavereturnedB.returnsC.willreturn【答案】B（returns）6.—_______________________________—Wehavethreemajordivisions:Operations,SalesandMarketing,FinanceandAdministration.A.Howmanydepartmentsdowehave?B.Whichdivisionareyouin?C.Whichdepartmentshowsthebest?【答案】A7.Anumberofboys____________absentsometimeduringtheterm.A.havebeenB.hasbeenC.will【答案】A8.Thisistheman___lastnight.A.whomIsawhimB.whomIsawC.whoIsawhim【答案】B（whomIsaw）9.Thekey_________successfulimplementationisclearlycommunicatingthestrategytothewholecompany.A.toB.inC.of【答案】A（to）10.—Iwishyousuccessinyourcareer.—_________________A.Goahead.B.Itdoesn'tmatter.C.Thesametoyou.【答案】C11.—I'mleavingforShanghaitomorrow.—__________________A.Seeyoulater.B.Haveapleasanttrip!C.Let'sgooutforadrink.【答案】B12.—Whoshouldberesponsiblefortheaccident?—Theboss,nottheworkers.Theyjustcarriedouttheorder_______.A.asaretoldB.astoldC.astheytold【答案】B（astold）13.Myfriendinvitedme__________theartclub,andIaccepteditwithpleasure.A.joinB.tojoinC.joining【答案】B（tojoin）14.Abusdriver_______________thesafetyofhispassengers.A.isresponsibleinB.isresponsibleforC.isresponsibleto【答案】B（isresponsiblefor）15.Theprogrammegivesstudentsthe___________tolearnmoreaboutglobalwarming.A.successB.ambitionC.opportunity【答案】C（opportunity）二、阅读理解（一）阅读文章，完成选择题（ORGANIZATIONSTRUCTUREINHOOGLEENGINEERING）1.HoogleEngineeringwassetupin__________.A.thenineteenthcenturyB.thetwentiethcenturyC.thetwentyfirstcentury【答案】B2.Therearemanydifferent__________ofmanagementinatallstructure.A.kindsB.levelsC.functions【答案】B3.Peopleinaflatstructureusuallyworkin__________.A.departmentsB.familiesC.teams【答案】C4.AllofthefollowingstatementsaretrueaccordingtothepassageEXCEPTthat__________.A.communicationinthecompanyisbecomingmoreandmoreimportantB.theauthorthinksthetwostructureshavethesamefunctionsC.therearemoreindividualresponsibilitiesintheflatstructure【答案】B5.Thebesttitleforthepassageis__________.A.OrganizationStructureinHoogleEngineeringB.HistoryofHoogleEngineeringC.SuccessinHoogleengineering【答案】A（二）阅读文章，判断正误（MANAGINGONESELF）1.Companiestodayareresponsibleforemployee'scareer.【答案】F2.ItistheCEOwhodecidesyourplace.【答案】F3.Youneedtounderstandyourcompanywellsothatyoucandothingswell.【答案】F4.Understandingyourselfmeansknowingwellaboutyourstrengths,weaknesses,yourvalues,howyoulearn,howyoudowithothersandsoon.【答案】T5.Ordinarypeoplecannotmanagethemselveswell.【答案】F三、听力理解（一）听对话，判断正误（task4_test.mp3）1.Wendypunchedinthismorning.【答案】F2.Theyneedtopunchoutafterwork.【答案】T3.Theyneedtoworkovertime.【答案】T4.Theycanwearcasualclotheswhengoingoutonasalescall.【答案】F5.Theycanuseofficephonesforpersonalmatters.【答案】F（二）听对话，完成题目（task3_test.mp3）子问题1：B；子问题2：A；子问题3：B；子问题4：C；子问题5：C四、完形填空子问题1：affected；子问题2：advantages；子问题3：Dependingon；子问题4：cooling；子问题5：importance五、翻译（选择正确译文）子问题1：C（如果你既聪明过人，又有上进心，并且勇往直前，那么你就可以在自己所选的职业领域中出类拔萃。）子问题2：B（在大约50年的职业生涯中，能否积极上进，勤奋工作，取得成效是取决于你自己的。）子问题3：A（正是因为他们既才智过人，又成就非凡，所以他们这样的例子少之又少。）子问题4：C（我们应该把自己放到能做出最大贡献的位置。）子问题5：A（尽管工资不高，但还是有很多人担心失去这份工作。）单元自测2一、选择填空1.–__________fathertookpartinthecharityactivityintheneighbourhoodyesterday?–Peter's.A.WhoseB.WhatC.Which【答案】A（Whose）2.IheardthatyoureallyhadawonderfultimeatJohn'sbirthdayparty,_____?A.didn'tIB.didn'tyouC.hadn'tyou【答案】B（didn'tyou）3.__________importantitisforkidstoimaginefreely!A.WhatB.HowC.Whatan【答案】B（How）4.—Sorry,Imadeamistakeagain.—_______Practisemoreandyou'llsucceed.A.Nevermind.B.Certainlynot.C.Don'tmentionit.【答案】A（Nevermind.）5.—________________—Shegavetwoweeks.A.Whatdidsheget?B.Howmuchtimedidshegive?C.Whatdidshedo?【答案】B6.—CouldIhelpyouwithyourheavybox?Youaresotired.—_____________Icanmanageit.A.No.thanks.B.Yes,please.C.Allright.【答案】A7.—HowdidyoufindyourvisittoQingdao,Joanna?—_____________A.Oh,wonderfulindeed.B.Iwenttherealone.C.Aguideshowedmetheway.【答案】A8.—I'mmorethanhappytogooutthisweekend.—___________We'vegotsomuchworktodoatthattime.A.Don'tworry.B.Forgetit.C.Don'tsayso.【答案】B（Forgetit.）9.Hegaveuphisstudyincollegein_______.A.bundleB.despairC.ash【答案】B（despair）10.Itookitfor_______thatyouwouldn'tcomehereagain.A.grandB.tameC.granted【答案】C（granted）11.Ifyouneedfurtherinformation,please_______ouroffice.A.constantB.constructC.contact【答案】C（contact）12.It's___________topointtoortalkaboutstrangersinpublic.A.notpoliteB.politeC.good【答案】A（notpolite）13.The_______wasonlysentencedtopayafineof$10,000.A.wormB.tubeC.criminal【答案】C（criminal）14.Thelightistoo_______formetoread.Icannotstandanymore.A.dimB.ripeC.soup【答案】A（dim）15.Undernocircumstance_____totellliestoparents.A.childrenareallowedB.arechildrenallowedC.willchildrenallow【答案】B（arechildrenallowed）二、翻译子问题1：B（虽然有很多应聘者，但是他们却找不到合适的人。）子问题2：A（学习语言的关键是要多练习。）子问题3：A（尽管工资不高，但还是有很多人担心失去这份工作。）子问题4：C（老师指出了作文里的语法错误。）子问题5：B（如何对这些投资进行评估呢？）三、听力理解子问题1：B；子问题2：C；子问题3：B；子问题4：A；子问题5：C四、完形填空子问题1：convince；子问题2：quality；子问题3：component；子问题4：measure；子问题5：business五、阅读理解（一）选择题：子问题1：B；子问题2：A；子问题3：B；子问题4：C；子问题5：C（二）判断正误：子问题1：F；子问题2：F；子问题3：T；子问题4：T；子问题5：F单元自测3一、选择填空1.—Areyougoingonholidayforalongtime?—_____________A.Itwasalongtime.B.Twoweeksago.C.No.Onlyacoupleofdays.【答案】C（No.Onlyacoupleofdays.）2.—IwonderifIcoulduseyourcomputertonight?—_________A.Sure,goahead.B.Itdoesn'tmatter.C.Whocares?【答案】A3.—Inwhatformwillyoutaketheinvestment?—____________A.Yes,wewill.B.We'llcontributeasiteandtherequiredpremises.C.We'llgiveinvestment.【答案】B4.—Isitmoreadvisabletoupgradeourpresentfacilitiesthantakingtheriskofopeninganewpark?—____________A.Thankyou.B.I'mgladtohearthat.C.Idon'tthinkso.【答案】C5.—Isitpossibleforyoutoexpandbusinessthere?—_____________A.Yes,Ithinkso.B.Idon'tthinkso.C.Idon'tknow.【答案】A（Yes,Ithinkso.）6.Abudgetisanestimationofthe_______and_______overaspecifiedfutureperiodoftime.A.revenue;expensesB.revenue;interestC.expenses;interest【答案】A7.Ifthebuildingproject__________bytheendofthismonthisdelayed,theconstructioncompanywillbefined.A.tobecompletedB.iscompletedC.beingcompleted【答案】A（tobecompleted）8.JohnaswellasMike__________justbeenbackfromanimportantmeeting.A.haveB.hasC.had【答案】B（has）9.Let'sdiscusstheseproblemsatthemeeting,________?A.doweB.shallweC.willyou【答案】B（shallwe）10.Purchasingthenewproductionlinewillbea__________dealforthecompany.A.profitableB.forcefulC.tremendous【答案】A（profitable）11.Rent,electricityandinsuranceareallexamplesofthecompany's________.A.overheadB.turnoverC.assets【答案】A（overhead）12.Themanagerurgedhisstaffnotto__________thesplendidopportunity.A.slideB.missC.escape【答案】B（miss）13.Theyaretryingto__________thewastedischargedbythefactoryforprofit.A.exposeB.exhaustC.exploit【答案】C（exploit）14.Theyrecommendedthattheamusementpark________.A.wasextendedB.willbeextendedC.beextended【答案】C（beextended）15.Youcangoout,__________youpromisetobebackbefore12o'clock.A.sofarasB.asfarasC.aslongas【答案】C（aslongas）二、翻译子问题1：A（新项目的支出将超过预算。）子问题2：B（如何对这些投资进行评估呢？）子问题3：A（信用卡是短期的无息贷款。）子问题4：C；子问题5：C三、完形填空子问题1：arrive；子问题2：without；子问题3：country；子问题4：from；子问题5：nature四、阅读理解（一）选择题：子问题1：B；子问题2：C；子问题3：A；子问题4：B；子问题5：C（二）判断正误（SaveMoneybyUnderstandingWhyYouSpendIt）：T、F、T、F、T单元自测4一、选择填空1.—Howdidyoumissyourtrain?—____________________A.Well,Iwascaughtinthetrafficjam.B.What'syourproposal?C.Nevermind.【答案】A2.—I'mdogtired.Ican'twalkanyfurther,Tommy.—______,Jenny.Youcandoit.A.NoproblemB.ComeonC.Nohurry【答案】B（Comeon）3.—I'vestartedmyownsoftwarecompany.—________________A.Couldyoutellmewhoistheowner?B.Nokidding!Congratulations!C.IfIhadthemoney,I'dstartone.【答案】B4.—It'sgettingdark.I'mafraidImustbeoffnow.—OK._________A.Takeiteasy.B.Goslowly.C.Seeyou.【答案】C5.—Whendowehavetopaythebill?—____December30.A.ByB.InC.During【答案】A（By）6.—Wouldyoulikesomemorebeer?—_________,please.A.JustalittleB.NomoreC.I'vehadenough【答案】A7.Bringmeaglassofbeer,_____?A.shallIB.don'tyouC.willyou【答案】C（willyou）8.Canyoutellmehow______totherailwaystation,please?A.gettingB.togetC.got【答案】B（toget）9.I______toknowhowoftenthebusrunsduringrushhour.A.occurB.happenC.takeplace【答案】B（happen）10.Iboughtanewcarlastmonth,butI______myoldcaryet.A.didnotsellB.havenotsoldC.hadnotsold【答案】B（havenotsold）11.Ididn'tfinishmyhomework.Neither______.A.didheB.didn'theC.hedid【答案】A（didhe）12.InBeijing,thebestseasoninayearisprobably______autumn.A.lateB.laterC.latter【答案】A（late）13.Manyfactorsbothathomeandabroad_____thebankruptcyofthemultinationalcorporation.A.basedonB.putonC.contributedto【答案】C14.Raisingpigs_____myjobatthattime.A.wasB.wereC.hasbeen【答案】A（was）15.We____thelastbusanddidn'thaveanymoneyfortaxi,sowehadtowalkhome.A.lostB.missedC.caught【答案】B（missed）二、翻译子问题1：C（我们应该劝阻人们不要在市中心开车。）子问题2：B（车主一开始可能会反对，但使用公共交通工具的人会支持的。）子问题3：B（必须就道路施工及与道路有关的活动提出申请。）子问题4：A（地下一层主要用于人行通道和商业设施，而地下二层计划用作停车场。）子问题5：A（长草的区域应该剪短，不给害虫生存的空间。）三、听力理解子问题1：C；子问题2：B；子问题3：A；子问题4：B；子问题5：C四、完形填空子问题1：visit；子问题2：put；子问题3：came；子问题4：would；子问题5：is五、阅读理解（一）BEIJING'SROADSFORTHEFUTURE（选择题）：子问题1：B；子问题2：C；子问题3：B；子问题4：A；子问题5：C（二）ROADCLOSUREPROCEDURESINSYDNEY（选择题）：子问题1：C；子问题2：B；子问题3：A；子问题4：B；子问题5：A（三）判断正误：BEIJING'SROADSFORTHEFUTURE：T、F、F、T、F；ROADCLOSUREPROCEDURESINSYDNEY：F、T、F、T、F单元自测5一、选择填空1._____isknowntoall,toomuchfatcausesheartproblems.A.ItB.AsC.Justas【答案】B（As）2.—DoyoumindifIsmokehere?—__________________A.Yes,betternot.B.Notatall.C.Yes,please.【答案】A3.—DoesshespeakFrenchorGerman?—Shedoesn't,_____.A.neitherB.eitherC.too【答案】B（either）4.—IfyouinviteaMuslimtodinner,whatareyouadvisednottoorderforhim?—______A.chicken.B.pork.C.mutton.【答案】B（pork.）5.—Jackwon'tlikethefilm,youknow.—______Idon'tcarewhatJackthinks!A.Sowhy?B.Sowhat?C.Sohow?【答案】B（Sowhat?）6.—Whatvegetablesareinseasonnow?—Radishandcarrot,_____.A.IknowB.IseeC.Ithink【答案】C（Ithink）7.—WhatdoyouthinkaboutJapanesefood?—____________________A.Overall,thedietthereisahealthyone--lowfat.B.Publicenvironmenthasbeengreatlyimproved.C.Ididn'thavemuchtimetopreparefood,soIateoutalot.【答案】A8.AvegetariandietconsistsofthefollowingEXCEPT___________.A.meatB.vegetableC.fruit【答案】A（meat）9.Allthings______,theplannedflightwillhavetobecancelled.A.beconsideredB.consideredC.considering【答案】B（considered）10.I________abookwhenthetelephone______.A.wasreading…rangB.read…rangC.wasreading…wasringing【答案】A11.Idon'tthinkanyonecanaccusehim____________notbeinghonest.A.ofB.withC.about【答案】A（of）12.I'musedto____________upearlynow.A.getB.gettingC.toget【答案】B（getting）13.Themachine_____thismorningfornoreason.A.brokeoffB.brokeoutC.brokeup【答案】B（brokeout。注：若你抽到的选项中含brokedown，应选brokedown，机器"出故障"用breakdown。）14.Thisisthebook______Ihavelearnedalot.A.towhichB.bywhomC.fromwhich【答案】C（fromwhich）15.Wehavespentallofoursparetime,______,oursparemoney,ontheproject.A.assoonasB.aslongasC.aswellas【答案】C（aswellas）二、翻译子问题1：C；子问题2：B；子问题3：B；子问题4：A；子问题5：B三、听力理解（一）判断正误（Helenisworriedaboutfoodsafety）：T、F、F、T、F（二）判断正误（MichaelisstilldrinkingKoukouOldYogurt）：F、T、T、T、F（三）完成题目（TheproblemwithKoukouOldYogurt）：子问题1：C；子问题2：A；子问题3：C；子问题4：A；子问题5：B四、完形填空子问题1：fruit；子问题2：kinds；子问题3：price；子问题4：same；子问题5：fruit五、阅读理解（一）选择题（FoodSafety）：子问题1：A；子问题2：B；子问题3：C；子问题4：A；子问题5：C（二）判断正误：子问题1：T；子问题2：F；子问题3：T；子问题4：T；子问题5：F单元自测6一、选择填空1.—___________________—Tosumup,itisacontinualprocess,fromanew-bornbabytotheendofone'slife.A.HowdoyoufeelaboutCommunityHealthService?B.WhatdoesCommunityHealthServicemeanexactly?C.WhatdoyouthinkofCommunityHealthService?【答案】B2.—_______—Onceortwiceaweek.A.Howsoonwillyouarrangeformetovisitsomeoneathome?B.Howoftenwillyouarrangeformetovisitsomeoneathome?C.Howlongwillyouarrangeformetovisitsomeoneathome?【答案】B3.—____—Generallyspeaking,weareconcernedwithallaspectsofpromotinggoodhealth.A.Whathealthcareprogramsarethereinthecommunity?B.Whatarehealthcareprogramsthereinthecommunity?C.Whathealthcareprogramsthereareinthecommunity?【答案】A4.—Anythingelse?—________________A.Weprovideeducationrelatingtodepressionandanxiety.B.First,weprovideeducationrelatingtodepressionandanxiety.C.Moreover,weprovideeducationrelatingtodepressionandanxiety.【答案】C5.—Goodmorning,VolunteeringMatters,howcanIhelpyou?—______A.Goodmorning,I'dliketofindouthowIcouldpayonline.B.Goodmorning,I'dliketofindouthowIcouldmakeanappointment.C.Goodmorning,I'dliketofindouthowIcouldbecomeavolunteer.【答案】C6.Businesspeopleexercisetheirleadershipinthecommunityservicearea______thecommercialworld.A.aswellasB.butC.so【答案】A7.Communitiesarepartofeverydaylifeandhavepositive________onitsmembers.A.affectsB.effectsC.efforts【答案】B（effects）8.Communityserviceisagreatwaytohelppeopleintheirtimeofneed.Itisgreattoseethehappinessthatresults______it.A.ofB.inC.from【答案】C（from）9.Communityserviceisimportanttomebecauseitprovidesmewitheye-openingexperienceswhile______manypeople.A.benefitB.benefittingC.benefits【答案】B（benefitting）10.CommunityServicesProgramaimsforallmembersofthecommunityto______tobasicfinancialandmaterialresources,information,adviceandreferral.A.haveachanceB.haveanopportunityC.haveaccess【答案】C（haveaccess）11.Involvementincommunityactivities______anintegralandinescapablepartofseniormanagers'jobs.A.areseenasB.hasbeenseenasC.hasseenas【答案】B（hasbeenseenas）12.Ittakessmallstepstocreatebigchangeandthisis__________service-learninghopestoachieve.A.whatB.thatC.which【答案】A（what）13.Knowing______increasesemployeeloyaltytothecompanyandtheirleader.A.whattheirCEOwasvolunteeringtimeforcommunityserviceB.thattheirCEOwasvolunteeringtimeforcommunityserviceC.thatwastheirCEOvolunteeringtimeforcommunityservice【答案】B14.Oneofthemainbenefitsofcommunityserviceisthatit______aperson'scharacter.A.setsB.buildsC.makes【答案】B（builds）15.TheonlineWhat'sonforWomenprovidesinformation______upcomingandongoingevents.A.aboutB.forC.with【答案】A（about）二、翻译子问题1：B（社区服务是一个人回报他们所居住社区的一种方式。）子问题2：C（没有社区服务，人们就不会知道做慈善和回馈的意义。）子问题3：A（所有年龄段的人都投身到了社区服务的事业中，其中年轻人最多。）子问题4：B（去花旗银行吧，而不是街上的其他银行，因为他们是优秀的公民企业。）子问题5：C三、听力理解子问题1：Allaspectsofpromotinggoodhealth.子问题2：Communication.子问题3：Throughdiet,healthyliving,cuttingoutsmokingandsoon.子问题4：Alcoholism,depressionandanxiety.子问题5：Thefamily.四、完形填空子问题1：as；子问题2：capture；子问题3：plus；子问题4：Whatever；子问题5：inmind五、阅读理解（一）DOOR-KNOCKING（选择题）：子问题1：B；子问题2：C；子问题3：A；子问题4：B；子问题5：C（二）COMMUNITYSERVICE（判断正误）：F、T、F、T、F（三）COMMUNITYSERVICE（选词填空）：子问题1：volunteerin；子问题2：communityservice；子问题3：citizenshiprequirement；子问题4：thebenefitof；子问题5：areaskedto单元自测7一、选择填空1.—Howiseverythinggoing?—________________,we'vebeenquitebusythismonthandthere'sbeenquitealotofprogresssincethelastinspection.A.YoucanjustlookB.AsyoucanseeC.Pleasejustlookaround【答案】B（Asyoucansee）2.—I'dliketotakealookfirstatthosestructuralsupportbeamsthatweregoingtobeputinplaceonthesecondfloor.—____________,here'syourjacketandhelmet,andyou'dbetterputonthesebootsaswell–it'soursitepolicy.A.GoodB.You'rewelcomeC.Certainly【答案】C（Certainly）3.—_____aboutitnow?—Everytimeacustomerhascomplainedwe'vefollowedourstorepolicyandofferedthemanexchangeorafullrefund.A.What'stheplanB.What'sbedoingC.What'sbeingdone【答案】C（What'sbeingdone）4.—Isuggestyouofferaffectedcustomersadiscountontheirnextstorepurchase,explainthesituationandapologizetothem.—Right,ofcourse.______A.I'llgetonitrightaway.B.Igotitnow.C.Iunderstandperfectly.【答案】A5.—What'sthelatestsituationwithallthesecustomercomplaintswe'vebeenreceiving?—______thequalityofthematerialhasnotalwaysbeenuptostandard.A.I'mafraidB.I'msureC.I'mglad【答案】A（I'mafraid）6.AChinesecompanyisgoingto_______overthewell-knownJapanesecompanyTOSHIBACorporation.A.getB.takeC.turn【答案】B（take）7.Applealmostlostitsdominanceinthesmartphonemarket________itbecameclearthatitwasdifficulttomakeacallusingthemuchexpectediPhone4.A.whenB.whereC.which【答案】A（when）8.I'mgoingtohavea________withMarkaboutthisissuetomorrow.A.speechB.sentenceC.word【答案】C（word）9.Let'sgo______thereportsonthelatestwork.A.overB.withC.to【答案】A（over）10.Notonly________manycarsbuiltinthe1970suglyandpoorlydesigned,theyalsobecameveryunreliableafter40-50thousandmiles.A.wasB.areC.were【答案】C（were）11.Ournewschoolbuildingis__________construction.A.inB.underC.on【答案】B（under）12.Propercontrolsthatshould________________developedaspartofroutinesafetyprocedureswerenotinplace.A.hasbeenB.havebeenC.be【答案】B（havebeen）13.Theproductsofthiscompanyarealways_________tostandard,theyhaveverystrictqualitycontrolprocess.A.closeB.downC.up【答案】C（up）14.Thenthesituation_____________worsebyhumanerrorbecauseofthelackofpropertraining.A.wasB.wasmadeC.hasbecame【答案】B（wasmade）15.Unluckily,someQualityManagementSystemfailures______headlines.A.domakeB.doesmakeC.donotmake【答案】A（domake）二、翻译子问题1：C；子问题2：A；子问题3：B；子问题4：C；子问题5：B三、听力理解（一）判断正误（task4_test.mp3）：F、F、T、T、T（二）听对话，找出"COLUMNA"中的各方如何应对产品质量问题（task3_test.mp3）：子问题1：Makingcomplaintstothestore子问题2：Offeringcustomersanexchangeorafullrefund子问题3：Talkingtothesupplier子问题4：Tryingtounderstandandsolvetheproblem子问题5：Reportingthequalityproblemtothemanager（三）完成题目（task3_test.mp3）：子问题1：B；子问题2：A；子问题3：B；子问题4：C；子问题5：C四、完形填空子问题1：comprehensive；子问题2：through；子问题3：or；子问题4：including；子问题5：from五、阅读理解（一）判断正误：T、F、T、F、T（二）THEHISTORYOFQUALITYCONTROL（选择题）：子问题1：C；子问题2：C；子问题3：A；子问题4：C；子问题5：B单元自测8一、选择填空1.______thesepotentialproblems,two-wayradiosarepreferableastheyareextremelyreliableforshortdistancesandcanbroadcasttoseveralpeopleatonce.A.ConsideredB.GivenC.Including【答案】B（Given）2.—_______________—Wehavesentoutleafletstoallresidents,explainingwhattodoinanemergency.A.Howdoyoudealwithemergency?B.Whathaveyoutalkedtothepublic?C.Whatdoyouwanttheresidentsdo?【答案】B3.—___—Withpleasure.Emergencyplanningcoversseveraldifferentaspects.A.Couldyouexplainwhenyourworkonemergencyplanningbegan?B.Couldyouexplainwhyyourworkonemergencyplanningisstillon?C.Couldyouexplainhowyourworkonemergencyplanningisgoingon?【答案】C4.—________—Fire,fireserviceplease!There'sahugefirehere.A.911,howmayIdirectyourcall?B.HowmayIhelpyou?C.WhatcanIdoforyou?【答案】A5.—Hurryup!Ifthefirespreadstothestairs,itcouldblockourwayout!—___Thisisnotimefortalking.A.Let'srun.B.We'dbettercall911.C.You'reright!【答案】C6.—Perhapsweshouldclimboutofthewindowandjumpdown?It'sonlytwofloors.—_________________We'dbetterwaitfortherescue.A.That'sagoodidea.B.No,wecan'tdothat.C.Ithinkwewillkillourselves.【答案】B7.Acampusemergency______occuratanytimeofthedayornight,weekend,orholiday,withlittleornowarning.A.mustB.shouldC.may【答案】C（may）8.Chemicalspillguidelinesshouldbeestablishedbythelabsupervisorandshouldtakeinto______thefollowing.A.considerationB.confidenceC.care【答案】A（consideration）9.Governmentagenciesareresponsiblefordeclaringtheevacuationofagivenareaandwill,inmanyinstances,alreadyhaveevacuationplans______.A.inplaceB.inhandC.inorder【答案】A（inplace）10.Manydisastersallownotimeforpeopletogathereventhemostbasicnecessities,whichis______planningaheadisessential.A.howB.whyC.because【答案】B（why）11.Patrolsshouldbeconductedbyteams______individuals.A.ratherthanB.insteadC.otherthan【答案】A（ratherthan）12.Preparednessactionsareaimed______planning,organizing,training,equipping,exercising,evaluating,andimplementingcorrectiveactionstoensureeffectivecoordinationduringincidentresponse.A.forB.atC.to【答案】B（at）13.Someoftherisksmayberelevanttoyourcommunity.Findoutwhichonesby______www.GetPrepared.uk.A.visitingB.visitC.visited【答案】A（visiting）14.Thesepreparednessframeworkseitherexistinvariousstagesofdevelopment______havebeenimplemented.A.andB.orC.nor【答案】B（or）15.WhenyoucompletePart1,youwillbeabletolearn__________.A.whattodoforspecifichazardsB.howtopreventhazardsC.whenhazardshappen【答案】A二、翻译子问题1：C；子问题2：A；子问题3：A；子问题4：B；子问题5：C四、完形填空子问题1：affecting；子问题2：to；子问题3：Accordingto；子问题4：haveincreased；子问题5：negative五、阅读理解（一）选择题：子问题1：C；子问题2：B；子问题3：A；子问题4：C；子问题5：A（二）判断正误：T、F、F、T、F综合测试形考任务（占比约40%）测试共28道随机题（交际用语、词汇语法、阅读理解、翻译），满分100分。一、交际用语（每小题2分）1.-Lilycomplainsthatshehasnevergotanymail.-______Iwillwriteherrightaway.A.That'simpossible.B.Sheistoblame.C.That'stoobad.【答案】C2.-Sosorrytotroubleyou.-______A.It'sapleasure.B.It'syourfault.C.Idon'tthinkso.【答案】A3.-HaveyoueverbeentoTokyo?-______A.No,Ididn'tgotherelastyear.B.No,butIhopetogotherenextyear.C.Tokyoisabusycity.【答案】B4.-Shallwegooutfordinnertonight?-______A.Thankyou,Idon'twantto.B.Yes,please.C.Sorry,Ihaveareporttofinish.【答案】C5.-Oh,theboxistooheavy.______?-No,thanks.Icanmanagemyself.A.What'sinitB.CanIhelpyouC.Whoseisit【答案】B二、词汇语法（每小题2分）6.Thebuses,______werefullofpeople,couldn'tgoveryfast.A.thatB.whichC.there【答案】B7.Lastyear______ofnewbookswerepublishedonenvironmentalprotection.A.hundredsB.ahundredC.thehundred【答案】A8.Mikeis______anhonestworker______weallbelievehim.A.so…thatB.such…thatC.as…as【答案】B9.Practicingmoreisthekey______learningalanguage.A.toB.ofC.with【答案】A10.WhileIwasskiing,I______andbrokemywrist.A.fellB.feltC.fall【答案】A11.Abusdriverisresponsible______thesafetyofhispassengers.A.inB.forC.to【答案】B12.Thecompanyapologized______thepubliconMonday______itscontaminatedmilk.A.for,onB.for,forC.to,for【答案】C13.He______hissavingsinhisson'sbusiness.A.investedB.manageC.throw【答案】A14.Helosthis______andfelltotheground.A.complaintB.attitudeC.balance【答案】C15.Whatshedoesisafull-timejob,notan______.A.innovationB.internshipC.improvement【答案】B16.Communityserviceisaserviceoractivity______isperformedbyapersonoragroupofpeopleforthebenefitofthepublic.A.whatB.howC.which【答案】C17.______,somequalitymanagementsystemfailuresdomakeheadlines.A.UnluckilyB.LuckilyC.Unlucky【答案】A18.______isveryimportanttoabusinessman.A.CollectinformationB.TocollectinformationC.Collectinginformation【答案】C19.Couldyoutellmehowto______myEnglish?A.alterB.improveC.change【答案】B20.Heusedto______veryhardwhenhewasyoung.A.workingB.workC.towork【答案】B三、阅读理解（随机抽3个段落，各5小题）段落一（食品害虫防治PestControl）1.Where,accordingtopestcontrolexperts,shouldpoisonsneverbeused?A.Wherefoodmaybecontaminated.B.Wheretherearefewrats.C.Wherechildrenmaygethandsonthem.【答案】A2.Fromthetext,weknowthatlikechlorine,iodineorbromineareall______.A.foodsB.chemicalsC.fruits【答案】B3.Outerwallsarebuilt______.A.topreventpestsfromenteringabuildingfromoutside.B.toprotectriceandwheatfromrainandwind.C.toblockthegrowthofplants.【答案】A4.Whyisitnecessaryforsupervisorstomakealistofpestcontrolmeasures?A.Tofollowstateandlocalhealthlaws.B.Tobecarriedbyemployees.C.Tohelpcontrolpestsandhelpprepareforanyinspection.【答案】C5.Theresponsibilitiesofafoodanddrugadministrationbureauare______.A.tosetuprulesabouttheuseofpesticidesandenforcethemalloverthecountry.B.tomakesureanyholethatmightallowpeststoenterabuildingshouldbefilled.C.tocheckthatdoorsandwindowsarecompletelyclosed.【答案】A段落二（国家公园Obama'sNationalMonuments）1.Whichofthefollowingisthebesttitleforthepassage?A.ProtectingWildAnimalsB.StimulatingLocalE