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1、一、员工管理(1) 激励员工,提高工作效率 短语: staff motivation,working efficiency措施:financial: bonus, good salary, stock options, Benefits system: family-care allowance, sick pay, transport subsidy, relocation expenses, holiday allowance, overtime payCareer development: training,promotion,flexi-time,Psychology: acknowl

2、edgement from above, a more challenging jobOthers: comfortable working environment, first-class air travel, paid holidayTravel chances作用: Training, for career aspirations. Acknowledgement form above: satisfy staffs psychological needs. Flexi -time:Advantages: For staff, it can improve staff satisfac

3、tion level.This not only helps staff keep a better balance between life and work, but also can save them a lot of time and money on road, so that they can control their hours better, and reserve time for family, hobbies and other private affairs. Its especially useful for those living m iles away fr

4、om their working place, and those who have heavy family burdens.For companies, it can reduce office space and overheads.Disadvantages: (1) Its not suitable for everyone because it demands lots of self-discipline and self-motivation.(2) Without supervision 监督管理system support and competition from coll

5、eagues, staff will find it hard to stay motivated.(3) Many family environment isnt suitable for home working. These may lead to low efficiency and poor performance which will seriously affect our companys development.Solutions:(1) People should have a computer at home with access to the Internet so

6、that they can get in touch with the head office at any time.(2) Meetings should be arranged regularly for face-to-face communication and the share of ideas to encourage staff interaction.(3) Performance appraisals should be conducted on a regular basis to check staffs work progress and to see whethe

7、r they manage their time well.Working at office:Staff will get more chance to communicate with each other, share knowledge and ideas. Good salary: it represents a decent and comfortable life, and social status Comfortable working environment: working condition is crucial for the health and safety of

8、 staff promotion: encourage staff to continue their efforts步骤: 了解员工的喜好:A staff survey should be conducted to identify 支持,认出,识别staffs requirements and expectations, and to find out their likes and dislikes about the company. 对不同的员工有不同的激励方式:Provide different incentives 动机,刺激,激励的for different staff. To

9、 motivate someone with strong career aspirations志向,抱负,强烈的愿望, we can provide promotion. When they make a great achievement, they will be promoted to a higher position. For those who are not interested in management, we can introduce financial reward system. As for senior managers, we can suggest stoc

10、k option, longer paid holiday, first-class air travel, private car, etc. Besides, flexi-time and family-care allowance should be provided for those with heavy family burdens. In a word, staff should be motived according to their needs and preferences. The importance to a company of having well motiv

11、ated staff Firstly, well-motivated staff often work harder, think more creatively, and are willing to take more responsibilities, all of which are essential for /to the development and success of a company. Secondly, well-motivated staff can also help stimulate刺激,激励 their colleagues morale and creat

12、e a dynamic working environment where everyone are encouraged to put their talents into full play. This helps a lot to bring out the potential and creativity of individual and maximize the collective force of a team.Thirdly, making staff motivated also can encourage efficient internal communication,

13、 and create a pleasant atmosphere sharing mutual help and understanding.员工的晋升短语:promotion晋升时的重要考虑因素: 领导才能:leadership quality A prospective 预期,未来,可能的candidate must demonstrate outstanding qualities of leadership, such as directing a team, coordinating the relationship among colleagues, allocating tas

14、ks, nurturing培养 talents. Because people on managerial positions determine the performance of both individual and the company. (Because people on senior positions can directly affect the companys future performance). 良好的教育背景:good education background: A well-trained and well-educated candidate has ri

15、ch theories for his job, which is the basis of knowledge that will be gained in the future work. 相关工作经验:working experience: People without relevant working experience wont be able to direct their subordinates. In todays cut-throat market, an improper instruction may crash the whole company. 个人品质:Abs

16、olute loyalty and commitment to the company have always been priorities. An ideal candidate must demonstrate the merit of regarding himself as a contributor rather than a taker to the company.怎样获得晋升机会: 发展工作相关技能develop work-related qualitiesThese qualities include Professional skills and managerial a

17、bilities. Professional skills guarantee excellent job performance, while managerial skills and abilities, contribute to successful team work. 个人品质personal qualitiesPersonal qualities such as absolute loyalty to the company, a strong sense of responsibility are also necessary when seeking an opportun

18、ity of promotion. In a word, you should present yourself as a contributor to the company rather than a taker, and take every chance to demonstrate to your boss your desire and competence for being a leader. 从你的领导那里学习,了解个人优势和劣势Learn from your superior, and find out the differences between the two of

19、you, make constant efforts to promote your strengths and make up for the shortages.公司应当制定合理的提拔政策: 从内部晋升 promote from within instead of external recruitment好处,原因: there are abundant human resources we can make full use of. Furthermore, external recruitment needs extra costs and time for training Recr

20、uiting external candidates will undermine the morale and productivity of our employees, while promoting someone from within has a motivating effect. It can serve as a reward for staff with outstanding work performance and encourage people to continue their efforts. On the whole, promotion-from-withi

21、n contributes to both the career development of individual and the overall growth and success of our corporation. 措施: However, as a coin has two sides, promotion-from-within, sometimes ,can lead to internal conflict among employees. guarantee fair competition. A clear description for the requirement

22、s of the job should be given, involving professional skills, relevant working experience, educational background, and personal qualities as well as track record. Set up a sound appraisal process and a fair promotion system. Make sure that all members are evaluated openly and honestly and their promo

23、tion is only based on their contribution to the company, rather than race, sex, or other irrelevant criteria. As we all know, discrimination can largely undermine逐渐削弱 the morale and satisfaction of its victims, and even force them to quit their jobs. Secondly, people in charge of interviewing should

24、 be someone who has experience in associating with people from different background, who is righteous and can avoid personal bias and discrimination.Personnel management: the importance of internal promotion as an incentive for staff 员工的培训制定培训计划时,需要考虑的内容 Identify training needs:When arranging a trai

25、ning programme, its very important for you to fully understand your staffs requirements, and the results they expect to achieve from the training. You need to have a deep talk with your staff and encourage them to write a personal development plan from which you can identify their career aspirations

26、 and training needs. Getting staff positively involved in this process will make them feel valued and respected and in turn they will take more seriously the opportunity of learning new skills and make the utmost of it. Divide staffAfter pinpointing 准确描述,精确的your goals, the next task for you is to di

27、vide your staff into several groups according to their personal abilities and then train them towards different goals. For staff with a high level of skills you should train them towards the managing direction, however for those who have relatively weak abilities, you should focus on improving their

28、 basic skills and knowledge. (3) Costs Besides, you need to set up a clear budget beforehand, and take it into account all the time. The amount of budget directly determines what level of training you can use and how you will arrange it.普通培训 Language training: The globalization of economy and wide-s

29、pread international cooperation have made English an indispensable 必需的,必不可少的tool for business people. As we all know, language is a central element in communication. Staff who can speak a fluent foreign language are more likely to build a good relationship with their foreign clients and achieve exce

30、llent performance in overseas transactions. On the contrary, it may pose a barrier to your job and even results in conflicts if you cant communicate in a way that can be accepted or understood by your clients. Therefore, foreign language ability is of great importance for the development of both ind

31、ividual and the company. Time management: E-commerce: Management skills:新员工培训如何使培训更有效in todays cut-throat 激烈,凶残market./competition.How to achieve an effective cooperation within a company (improve teamwork)Firstly, set up a clear objective, and let staff know exactly what each member should do durin

32、g the cooperation and what results they are expected to achieve. Secondly, try to 哦foster 培养a spirit of teamwork among the whole workplace, and let members from different departments and levels realize the importance of team work and the significant strengths of cooperation so that a good atmosphere

33、 of mutual trust and help will be created. To achieve this, we can conduct some outdoor activities like rafting, sailing, and rock climbing to promote team spirit. These activities will not only increase staffs problem-solving abilities but also can make realize the limitation of individual so that

34、they will appreciate others capabilities better.Thirdly, company should open supportive channels to encourage efficient internal communication. Organise leisure activities, like a tea party to promote face-to-face dialogue in a open, sincere, friendly and staff-oriented atmosphere where everyone can

35、 express their opinions freely. When all the members develop a strong awareness of cooperation, they would make joint efforts to achieve their common goal and ensure a higher level of performance.2.弊端:A.信息交流不充足 Inadequate information exchange makes it tough for staff to 了解最新情况,并列的keep abreast with/o

36、f what is happening in the company.B.交流环境官僚化,不开放Existing bureaucratic management stule creates an unequal communication environment which focuses too much on giving orders rather than sharing ideas.5. 加强沟通的重要性 As an effective way to enhance mutual trust and understanding and to create a dynamic work

37、ing environment, internal communication undoubtedly has lots of advantages. (1) It helps staff keep track of 跟踪,知晓情况,追踪possible problems in their own work and make sensible adjustments at the right time. Besides, they can also use the ideas and opinions from others to improve their future performanc

38、e.(2) It also provide a platform for staff to show their talents and put their ideas across other, so that they can acquire recognition and appreciation from your boss (3) Praise and compliment from above will in turn gives people a strong sense of honor and accomplishment, which will impel them to

39、work harder.Therefore, internal communication is of great significance for the development of both individual and the company.The importance of involving staff in setting the objectives of a companys business plan A: Firstly, Getting staff involved in the objective-setting process will make them fee

40、l valued and respected. You actually have fostered a spirit of teamwork and every member who belongs to the team share a common objective. In a team, people work more systemically and coordinate better with each other. This helps bring out the potential and creativity of individual and maximize the

41、collective force of a team. Secondly, The communication among your staff will be greatly enhanced and a good atmosphere of mutual trust and understanding will be created. All of these benefits will in turn bring out a higher working efficiency and better job performance, both of which are essential

42、for the accomplishment of your goals.How to ensure effective communication.As the leader of the company, you should open supportive channels to encourage internal communication. Firstly, organise leisure activities, like a tea party to promote face-to-face dialogue in a open, sincere, friendly and s

43、taff-oriented atmosphere where everyone can express their opinions freely. Managers should be encouraged to sharing information with their subordinates. They should let employees keep abreast with whats happening in the company, so that they can make provision for any possible changes before they ac

44、tually occur. Secondly, excessive competitions between units may hoard, rather than share information. To avoid this, a supervision mechanism that simultaneously rewards and disciplines knowledge-sharing activities should be put in place.(11)招聘与求职招聘找什么样的人experienced, have excellent communication ski

45、lls, hard-working, enthusiastic about, outgoing.怎样找到合适的人1.选人方式External recruitment:A good way to revitalize the organisations. Applicants hired from the outside can be a source of new ideas and may bring along with them the latest knowledge acquired from their previous employment. Dis: There are so

46、many uncertainties. It will cost us a lot of money and time in training, and it may undermine the morale and productivity of the in-house employees.Promotion from within: promoting someone from within has a motivating effect. It can serve as a reward for staff with outstanding work performance and e

47、ncourage people to continue their efforts. Dis: promotion-from-within, sometimes, can lead to internal conflict among employees and have the potential for creating tension, breakdown rather than fostering cooperation and support.2. 招聘方法Put advertisements on newspapers, and internet. Because of low c

48、ost and wide coverage Internet has become a convenient and effective tool for recruitment, which can reach a large audience of potential candidates.We can also outsource it to professional recruitment agency, which can save us a lot of time and efforts.3. 吸引员工的方法A decent salary, financial benefits:

49、bonus, paid holiday, sick pay, systematic career development plan.4. 树立公司的名誉Make the company known in your field. Organisations that enjoy good reputation in the business have greater competitiveness in attracting prospective candidates than their competitors.招聘员工时需要考虑哪些因素 (晋升的条件) 1.工作经验(working exp

50、erience)A prospective candidate must have rich experience in relevant working field. His performance in previous work helps us a lot in examining his capabilities and in determining whether he is competent for the job. Besides, applicants with abundance experience will also save us a lot of time and

51、 money on training.2.个人品质(Personal qualities)High loyalty and commitment to the company have always been priorities. A perfect applicant should demonstrate the merit of regarding himself as a contributor rather than a taker to the company.3. 教育背景和学术成绩(Education background and academic achievements)

52、A well-trained and well-educated candidate has rich theories for his job, which is the basis of knowledge that will be gained in the future work. The certificates and achievements he has gained are the evidence of his basic knowledge and skills. These are especially important for graduate recruitmen

53、t and for job which requires lots of expertise.求职如何准备面试1.研究招聘广告(Study the job advertisement)Read between the lines and interpret what kind of person and what qualities the job really asks for. 2.了解要面试的公司(Learn about the company)Collect relevant information about the company have you applied for, suc

54、h as its history, background, culture, short-term and long-term goals. Equipping yourself with all of the detailed information will help you perform better in the interview.3.了解个人优势Do a thorough evaluation about yourself to identify your priorities and to identify your strengths and weaknesses and t

55、o determine whether you are competent for the job. Prepare a brief introduction about yourself, as well as some real-life situations that can manifest your talents and capabilities.4.心理准备(Psychological preparation)Dont take the results too seriously. Regard it as a chance to acquire experience and i

56、mprove self-confidence. You can calm yourself down by taking deep breath and by treating it as an ordinary talk with old friends rather than an interview with examiners.5. 着装,举止(Appearance, clothes, manner)A decent dressing and elegant manners help you leave a good impression on the interviews. This has direct influence on the results and your career prospect. Besides, good looking

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