BEC剑桥商务英语中级课件

1、Business English,Introduction Unit,Objectives: Upon completion of the unit, you should be aware of: the general information of Business English the general information of the BEC Certificate and BEC Exam the content of the textbookPass Cambridge BEC Vantage,Introduction to Business English,What is B

2、usiness English? What is involved in Business English ? Why should we learn Business English? How can we learn Business English well?,What is Business English?,Business English a language used in business situations, which is one of the branches of English for special purpose (ESP) a mix of :specifi

3、c content (relating to a particular job area or industry) and general content (relating to general ability to communicate more effectively in business situations ),What is involved in Business English?,English language Business communication skills Business vocabulary (jargon) Cultures,How can we le

4、arn Business English well?,be quite fluent in basic English Acquire new meanings in business contexts obtain related knowledge practise,Introduction to BEC and BEC Exam,BEC and BEC Exam Levels of BEC Content of BEC Exam,BEC and BEC Exam,BEC: Business English Certificate examination of English profic

5、iency designed to meet the requirements in the workplace offers an internationally recognized qualification in English for business purposes Issued by The University of Cambridge Examinations Syndicate,BEC Certificate,Why do people take BEC Certificate ? opens the door to better career prospects and

6、 a better future paves the way to higher education overseas,levels of BEC Exam,BEC Vantage,PASS Cambridge BEC Vantage Listening Speaking Reading Writing published by Economic and Science press,Listening,A wide variety of listening material covers 3 tasks (40 minutes): gap-filling or note completion

7、matching multiple choice,Input And Tasks In Listening,Input 3 short telephone conversations (p14) 2 sets of 5 short monologues (p14) A long conversation or monologue (3-4 minutes) (p48),Task Gap-filling (words and numbers) Match monologues with topics/places etc. Multiple-choice comprehension questi

8、ons,Reading,Authentic, semi-authentic and examination-style texts test the ability to read for gist and specific information. Four parts in the reading of BEC exam and related tasks (1 hour),Reading Part One,Four topic-related texts (A-D) or one long text and seven statements below the texts. Match

9、each of the seven statements with the relevant text. Test ability to read for gist and specific information. Example: p85,Part Two,A 450-550 word text with 5 sentences missing from it and 7 or 9 optional sentences below it. Insert 5 sentences from the 7 or 9 options into the text. Test candidates ab

10、ility to understand cohesion and coherence above sentence level. Example:P97,Part Three,Candidates read a 450-550 word text and answer six multiple choices and sentence stem completion. This tests the students ability to read for gist and specific information. Example:p125,Part Four,Candidates read

11、200-300 word text to choose the correct word from a set of four options to fill each gap in the text. The task for students is to answer single multiple-choice questions. Example on p126,Speaking (14 mins. per pair),Sample questions of short talks,What is important when? Selecting applicants for a j

12、ob Working experience Personal qualities What is important when? Choosing a new supplier Prices and discounts Reputation,Sample question of collaborative task,Your company is attending a trade fair in a foreign country for the first time. You have been asked to help with the preparations for the tri

13、p. Discuss the situation together, and decide: What travel and accommodation arrangements you will need to make before the trip? Which kinds of business customers in the foreign country would be useful to know about, and how could one find about theses before the trip.,Writing Test (45 minutes),Samp

14、les of written tasks,Introduction to the textbook,Contents Introduction Core units Self-study Exam practice and Exam focus Activity sheets Typescripts Essential vocabulary Essential functions Answer key,Requirements,Try to do practices asked positively in class, please. Please finish the tasks assig

15、ned to you on time. Please inform me when you cant come to my lectures and tell me the reason for your absence.,Summary,Business English BEC and BEC Exam Contents of the textbook Requirements,Assignment,The exercises on p3 have nothing in common. Poles:Poland. 本文题目利用了双关语，指卡森公司与其新收购的波兰分公司原先在团队合作、公司管理

16、等方面大相径庭，而通过培训、调整等一系列措施，双方弥合了这方面的差距。题目的字面意思是“不再有两极之遥”，可意译为“弥合差距”。,Uroda SA: SA comes from French Socie te Anonyme, also S/A or S.A. take on responsibility 4. bring in 5. work on/at sth. 6. come up with (an ideas, plan, proposal, solution 7.electric 8.describe sb./sth. as,股份有限公司 承担责任/工作 接纳,使某人就职 致力于,从

17、事于 想出 激动的，刺激的 描述、表达想法,10. throw/cast new light on 11.put on (discos, a play, a concert) 12. return business returns annual returns small profits and quick returns 14.turnover the amount of Business transacted during a given period of time,提供线索、情况，帮助弄清楚 表演、上演 赢利，利益，汇报，报告 营业收入 年度报告 薄力多销 营业额，成交量,新闻语篇结构

18、简介,新闻语篇一般由标题(headline)、导语(lead)和正文(body)三个部分组成。 标题:标题常常以独特、新奇的表达方式和显要的位置展示在读者面前，以达到引人注目的效果。作者常利用比喻、双关、押韵、仿拟等修辞手段，使标题的语言简洁精练、发人深省。 导语:导语一般指新闻报道开端的第一个大自然段，大多跟在标题下面。导语是新闻的精髓，它一般围绕新闻报道中的基本要素(即由who, what, when, where, why, how等引出的问题)用极其精练的语言把时间的过程和真相一语道破。,正文:是新闻报道的主题部分，它由所要报道的事实组成，向读者提供事实真相和详细情况。正文中的信息排序

19、可采用不同的方法，常用的有：（1）以事实的重要性为排列依据：最重要的信息放在开头，次要信息在后，对事件细节逐一补充。（2）按事实发生的时间顺序排列。（3）混合排列法：用概括性的导语说明事件的概貌，然后按时间顺序逐一陈述事实。 启示:熟悉新闻语篇的谋篇特点有利于阅读过程中的信息处理，一般只要阅读了标题和导语，就能了解一则新闻的梗概，阅读时对语篇要传达的主要信息就心中有数了。一旦抓住了语篇的宏观信息。,BEC Exam focus,Reading Test Part Three a 450-550-word text and sentences stem completion. This test

20、s candidates understanding of specific information. Tips: read the questions first for the relevant information. Then read the relevant passages for detail. This will help you select the correct option. Grammatically, all options will fit, so concentrate on selecting an item with the correct meeting

21、.,Arranging a course,Read the fax and answer the questions.,Languages for making arrangements,Summary,Talk about teamwork Reading: how to understand specific information in an article; words and phases in the article. Speaking: languages for making arrangements,Assignment,1. Words and phrases about

22、teamwork. 2. Work in pairs. Student A looks at the activity sheet on p145. Student B looks at the activity sheet on p150. Use the languages for making arrangements on p10.,Unit 1 b,Communication,Teaching Objectives,Upon completion of the unit, you should be able to: take and leave telephone messages

23、 raise awareness of clarity in spoken language practice reading and listening for gist and specific information,Warm-up questions,Types of communication used at work? The advantages and disadvantages?,Words or expressions for reference,snail-mail time-consuming save time/trouble raise the efficiency

24、 in your work in written form refer to it at any time you like,传统的信件 省时 省时间,不麻烦 提高工作效率 以书面的形式 你随时可拿来参考,Reading task,Read the article on English for international business for gist and choose the most appropriate heading for each paragraph: Communicating internationally Over-estimating the fluency of

25、 non-native speakers Keeping your English simple Understanding cultural differences Raising cultural awareness,Detailed study,Is your English too English? Ask a and over-estimate culture-specific Limit themselves to,你的英语是否太地道？ If you ask,you will, Over is a prefix, with ns forming ns, vs, adjs and a

26、dvs. It means too much. -specific used in a compound，含“特有的”、“限定的”之义 “to” is a prep,Discussion,What difficulties do you have when communicating with native speakers? Fast speed Local accent Idiomatic language Slang expressions Differences in cultural background,Leaving voice mails,Listening 1(p13) Fr

27、ida Anderson, a manager at Sandelin AB in Stockholm, receive five voice mails. Listen and decide what each speaker is trying to do. 1. B 2. G 3. C 4. H 5. E,BEC exam focus,Listening test part two In Section 1, candidates listen to five short pieces in order to identify the topic of each piece from t

28、he list. In Section 2, candidates listen to another five short pieces in order to identify the function of each piece. Both sections test candidates ability for gist. Incorrect options are included in the recording. Candidates should not make final decision until they have heard each piece twice.,Ti

29、ps for leaving answering machine messages,Prepare the listener for the message Make requests simple and polite Give clear contact information,Taking messages,Listen and write in the missing information in the form on p15. Trade fair 2. s 126 25 3. 3 Tuesday 23/ 23 November (Kati) Gersel 6. the/your

30、message 7. Cancelled 8. not available 9. 27 November 10.confirm,BEC Exam focus,Listening test part One candidates listen to three conversations and complete each of the gaps in the gapped text with one or two words. Each text has four gaps. This tests candidates ability to listen for specific inform

31、ation. Candidates have 15 seconds to read through each form before listening. The questions follow the order of the recording. Distractions may be included in the recording in order to mislead unwary candidates.,Typical phrases in telephone conversations,Offering help Can I help you? Can I take a me

32、ssage? Asking for information Could I ask whos calling, please? Could you give me your fax number, please? Checking information Could you spell that, please? So, thats 27 November. Promising action Ill give her the message as soon as shes back. Ill ask her to call you as soon as possible.,Assignment

33、,Use the activity sheet on p 145 and p150 to give and take telephone messages. Role-play your conversation to the rest of the class. Do self-study on p15-16.,Unit 2a,Entertaining a client,Teaching objectives,Upon completion of the unit you should be able to: Raise awareness of and practise technique

34、s for encouraging conversation Practise speaking about general topics in preparation for the Speaking Test,Choosing a restaurant,Read the customer satisfaction form of Signet House Restaurants (西格奈连锁酒店)and decide on the three most important criteria for you and give reasons for your choice(p19).,Wor

35、ds and expressions for reference,What makes my dining experience stand out is enjoy the attractive and relaxing atmosphere have a feeling of friendliness and comfort,使我的用餐感受与众不同的是 享受充满魅力、令人放松的情调 享受到友好的服务态度和舒适程度,The classical interior design serves as a visual feast high-quality service catering to d

36、ifferent tastes good quality of the foods and beverages value for money,典雅的内部装修就向是一种视觉美餐 高质量的服务 满足不同口味的要求 高质量的食物和饮料 物有所值的服务,Reading,Would Porters be a suitable restaurant in these situations?,an end-of-year office party or an end-of-week meal product launch a negotiation or an evening with a new cli

37、ent,Detailed study of the advertisement,objective at reasonable price be popular with alike pride oneself on/upon to be of importance to cater for call in,目标,宗旨 at high/low price, at popular price 受欢迎 ，招人喜爱的 adv. 一样地，相似地 为感到骄傲 to be of use , to be of a grey color 提供餐饮服务,接待 顺路到某处, 同call by,Making con

38、versation,Listening Five people talk about their business trips. Listen and decide which of the questions each speaker answers. Match each of the five pieces with one of the questions (A-H).,1. 2. 3. 4. 5.,D,B,H,F,A,Encouraging conversations,Showing interest/ surprise Asking follow-up questions Usin

39、g the speakers words in a follow-up question,Exercise,Work in pairs. Develop these statements into conversations. Try to use the techniques and expressions for encouraging conversations.,Unit 2b,Corporate Hospitality,Teaching objectives,Upon completion of the unit, you should be able to talk about c

40、orporate hospitality raise awareness of formal versus informal language in letters review language for making and dealing with invitations practice writing a letter of acceptance,Mixing business with pleasure,Speaking Read the profiles of the business people and match each profile with a way of ente

41、rtaining them from the list. Give their reason.,Words and expressions for talking about the topic,a fact-finding mission enables the businessmen to understand the company be fit his social status facilitate one-to-one conversation,实地考察使商人们能了解公司 适合他的社会身份 有利于一对一交流,take it as a chance to strengthen bus

42、iness ties have the right atmosphere to talk about the business can concentrate on the work without distraction a chance to know the other person better,把此作为加强业务关系的机会 有适当的谈论商务的环境 可以不受干扰地把注意力集中在工作上 有进一步了解对方的机会,Reading Read the text and match each numbered paragraph with a title from the list first; t

43、hen read in details to complete the sentence stems 1. C 2.G 3.F 4.D 1. F 2.C 3.E 4. B,Detailed study of words,contact prospect stand around/ stand about having free drinks on the company add up to lie in whisper in his ear,熟人，有业务关系的人,可能有利用价值的人 可能的/潜在的顾客、 委托人或购买者 闲站着 on 指“由谁来支付费用” 意味着，说明 （原因、答案、兴趣）在于

44、 在某人耳边低声说话,Arranging a company visit,Mr Fillini, a Purchasing Manager of Cuore Sportive, has received an invitation from Angela Goddard of Trackplus Ltd. Read the letter and answer the question: What is the invitation for?,The invitation is for Mr Fellini to visit the Trackplus factory in Oxford and

45、 head Office in London,Exam focus Writing Test Part Two,Candidates write a 120-140 word formal business letter or report. All five prompts given in the input must be included in the answer. For letters, candidates are expected to plan, organize and present their ideas clearly. Letters should be divi

46、ded into clear paragraphs. They must use appropriate salutations and closures. Typical written functional phrases should be used.,Summary,Techniques for encouraging conversation in Unit 2a Speaking: talk about corporate hospitality Writing: formal languages in letters,Assignment,Write a letter of ac

47、ceptance of 120-140 words. be clear be appropriately formal include all the five listed points on p26. use the languages in the unit.,Unit 3a,Ordering goods,Teaching objectives,Upon completion of the unit you should be able to: talk about making and changing orders raise awareness of clarity in writ

48、ing and useful phrases for letter writing practise writing short faxes,Placing an order,Speaking If you work in a mail order company, when you look for your suppliers, what qualities do you think you would consider?,Expressions for speaking,reliable suppliers possess basic qualities of honesty, inte

49、grity, accountability, and dependability provide good quality merchandise and service,可靠的供应商 具有诚实、正直、责任心及可靠性等基本品质 提供品质优良的商品,have flexibility towards new or additional requirements provide a quality product or service make timely delivery have attractive and competitive price,对新的/额外的需求要有灵活性 提供高质量的产品和

50、服务 及时送货 有吸引力和竞争力的价格,Reading,Read the fax and the reply to the fax, answer the questions below the text. 1.F 2.T 3. F 4. F 5. T 1. to query Korinnas change of order 2.Antonille thought the two different lengths for each skirts has been agreed. 3. Antonille is going to wait for Korinna to confirm the

51、information about the length of the skirts required before contacting the vendors.,Reading,Make notes under the headings of layout（格式）, accuracy（准确）, paragraphs（段落）, connectors（衔接词） and sentences（句子） to improve the fax to make it clearer.,How to make Antonillas fax clear?,Layout: too dense and off-p

52、utting, use headings, bullet points and brackets Accuracy: spell core words correctly, make good punctuation Paragraphs: divide into paragraphs Connectors: use connectors Sentences: short sentences and one idea per sentence,Discussing changes,Listening Listen to the telephone conversation confirming

53、 details of the order. Listen again and note down functional phrases, then write formal written equivalents of these phrases.,Functional phrases,I m ringing about We definitely want Do you think you could Ill call them Thanks for Ill fax you,I would like to I am writing to confirm that Please could

54、you I will / shall Thank you for/ I am very grateful for I look forward to (hearing from you/ seeing you etc. ),Confirming changes,Read the fax on p34 and underline any items in the fax which seem to be incorrect. 1. both the Christi 2. will be produce 3. reduce by the quantity 5. need to changing,E

55、ssential vocabulary,to place an order to cancel an order to confirm an order deliver delivery time delivery costs free delivery area to make delivery to take delivery,发出订单 取消订单 确认订单 交货 交货期、时间 交货费用、运费 免费送货区 发货 取货,Summary,Speaking: make and change orders Reading: improve the fax to make it clearer wit

56、h the help of heading, paragraphs, accuracy, connectors and sentences. Listening: functional phrases. Essential words about ordering.,Assignment,Write a 40-50 word reply to Antonella: Telling her not to change the charts Confirming that all knitted skirts will be in a standard length Suggesting a de

57、livery date for the finished order.,Unit 3b,Cash flow,Teaching objectives,Upon completion of the unit, you should be able to talk about day-to-day finances practise reading for specific information practise listening for specific information practise writing an-email know some technical terms and ja

58、rgons,Managing cash flow,Reading task: Case Study Read the case study and answer the questions : How much money does Steve receive when he takes the order? How much does the system cost to build and install? When does he receive final payment?,Reading,1. $1,000, i.e. 10% of the total price (down pay

59、ment) 2. $6,920, i.e. components: $4,000 , 2% early settlement discount: $3,920 , labor costs: $3,000 =$2,700 plus a further $300 3. up to 30 days after installation,Words and expressions,place an order take an order cash flow discount dawn payment early settlement discount labor costs credit terms outstanding balance cash flow gap,下定单 接定单 现金流动、现金流量 折扣 定金 提前付款折扣 劳动力成本 信用期限,信用条件 剩余金额,余额 现金流量差额,Reading Task 2,Summarize Quick Computers problem: Quick Computers has a cash flow problem.