telephone message 电话留言

1、unit 3,telephone message and memo,century english 世纪英语 应用英语写作,大连理工大学出版社,basic knowledge of practical english writing,telephone message telephone messages are the notes taken by other people for the persons who are away. they consist of two kinds: one is formal, telephone message card, and the other

2、is informal, telephone message note.,writing tips,电话留言 电话留言是他人为不在场的电话接听人所记下的笔录。它们包括两种：一种是正式留言，即电话留言卡，另一种是非正式留言，即电话留言条。,a memo is a written communicating form inside a business or an organization. it is widely used, giving notices or providing information and offering suggestions. in general, it has

3、a relatively fixed layout. it consists of two big parts: heading and body, and the heading consists of five points: memo, to, from, date and subject.,writing tips,备忘录 备忘录是企业或单位内部的一种书面交流形式。它被广泛用于发布通知或提供信息和提出建议。 一般来说，它有相对固定的格式。它包括两个部分：信头和正文，其中信头又包括五个要点，即题目、收件人、发件人、日期和主题。,memo,memo (memorandum) n. an o

4、fficial note from one person to another in the same organization备忘录,layouts and samples,layout 1 telephone message card,telephone message date: _ time: _ a.m. ( ) p.m. ( ) from: _ tel no.: _ to: _ of: _ ( ) telephoned ( ) please ring ( ) call to see you ( ) will call again ( ) ( ) urgent,want to see

5、 you,want to see sb 想拜访某人,layouts and samples,message: _ _ signed: _,notes：“to”is the receiver；“from”is the caller；“of” is the callers organization; “message” is the content of the telephone; and “signed” is messagetaker.,layouts and samples,telephone message date: oct10, 2005 time: 8:30 a.m. ( ) p.

6、m. ( ) from: tom jackson tel no.: 5931225-223 to: mr. smith ( ) telephoned ( ) please ring ( ) call to see you ( ) will call again ( ) want to see you ( ) urgent message: call to say your order will be next monday. signed: jane,sample,delivered,deliver v. to take sth to a place 送货，递交,layouts and sam

7、ples,layout 2 telephone message note,receivers name body_. signature time,layouts and samples,miss lin, miss anna called to say that she wanted to use your computer for 4 days. if youd like to, please (021-87860) for her. helen, 10 a.m.,sample,return call,call to see sb 来电话约见你,layouts and samples,la

8、yout 3 memo,memo to： from: date: subject： body_.,layouts and samples,sample,memo to: all managers and supervisors from: donna kingsley date: january 18, 2005 subject: merit ratings each of you will receive this week for the employees under your supervision. i think it is appropriate to point out tha

9、t these ratings should not be . as you know, they play an important role in employee promotion, salary increases, and opportunities for advancement.,merit rating forms,merit rating forms 业绩考核表,taken lightly,take lightly 轻视,layouts and samples,sample,memo to: all managers and supervisors from: donna

10、kingsley date: january 18, 2005 subject: merit ratings each of you will receive this week merit rating forms for the employees . i think it is appropriate to point out that these ratings should not be taken lightly. as you know, they play an important role in employee promotion, salary increases, an

11、d opportunities for advancement.,under your supervision,under sbs supervision / under the supervision of sb 在某人的监督/管理之下,layouts and samples,sample,im sure you know that you are expected to rate each employee with complete honesty. yet when some employees are given the , i will suspect the rater is .

12、 remember, it is your obligation to discuss with each employee the rating you give her or him. i intend to the completed merit ratings each of you turns in, and you can expect to hear from me if i think your ratings are unrealistic.,highest ratings,highest rating 满分,taking the easy way out,take the

13、easy way out 马虎过关,do a random sampling of,do a random sampling of 随机抽样,word and expressions,memo (memorandum) n. an official note from one person to another in the same organization备忘录 2. extension n. a telephone connected to the switchboard of a institution 分机 3. area code 区号 4. urgent a. needing t

14、o be dealt with as soon as possible 紧急的,word and expressions,5. deliver v. to take sth to a place 送货， 递交 6. want to see sb 想拜访某人 7. call to see sb 来电话约见你 8. return call 回电话 9. merit rating forms 业绩考核表 10. under sbs supervision / under the supervision of sb 在某人的监督/管理之下,word and expressions,11. take l

15、ightly 轻视 12. highest rating 满分 13. take the easy way out 马虎过关 14. do a random sampling of 随机抽样,抱歉，她此刻不在这里。,请暂时别挂电话。,请问李先生在吗？,我是比尔。,你是哪一位？,typlcal sentences,1. who is speaking ? _,2. this is bill (speaking). _,3. may i speak to mr. li? _,4. hold on for a moment, please. _,telephone message,im sorry,

16、 but he is not in at the moment. _,如果你需要更多信息，请随时联系我们。,我想提醒你我们每个办公室都需要一台电话。,请告诉他给医生办公室打个电话，号码是8642368。,她一回来我就告诉她。,要留口信/留言吗？,typlcal sentences,6. any message? _,ill tell her as soon as she is back. _,8. please tell him to call the doctors office at 8642368. _,9. i would like to remind you that we are

17、in want of a telephone for each office. _,if you need further information, do not hesitate to keep in touch with me at any time. _,exercise and practice,1. match the following expressions.,b,c,a,e,f,d,h,i,j,g,john is an assistant manager at far east computer company. a customer, mary, called the sal

18、es manager, paul at 9 a.m. paul wasnt in. then mary asked john to tell paul that she would come to the company to discuss the sales contract the next day. if inconvenient, paul is expected to call her back. her number is,exercise and practice,2. write a telephone message according to th

19、e short passage.,paul, mary called to say she would come to the company to discuss the sales contract the next day. if inconvenient, you are expected to call her back. her number is 0435657689. john 9 a.m.,exercise and practice,2. write a telephone message according to the chinese information given

20、below.,日期：2007年6月10日 时间：上午10:30 留言人：林风 电话号码交: 李兵先生 留言内容：林风先生来电话说周一下午2点会到浦东机场接你，要你在出口处等。 记录人签字：john,exercise and practice,telephone message date:_ time:_ a.m. ( ) p.m. ( ) from:_ tel no.:_ to:_ ( ) telephoned ( ) please ring ( ) call to see you ( ) will call again ( ) want to see you (

21、) message: _ signed: _,urgent,urgent a. needing to be dealt with as soon as possible 紧急的,exercise and practice,telephone message date: june 10, 2007 time: 10:30 a.m. ( ) p.m. ( ) from: lin feng tel no.:to: li bing ( ) telephoned ( ) please ring ( ) call to see you ( ) will call again ( ) want to see y