Unit-1-Introduction-to-Logistics

1、,Unit 1 Introduction to Logistics,LEARNING OBJECTIVES,To learn the definition of logistics To list different activities of logistics and understand the relationships between them To discuss the aims of logistics To recognize the importance of logistics to every organization,English for Logistics,2,K

2、EY TERMS(7-1),military adj. 军事的 maintenance n. 维护，保持，维修，生活费用 armed adj. 武装的 tempo n. 节奏，步调 critical adj. 批评的，决定性的，重要的 discipline n. 训练，纪律，惩罚 professional adj. 职业的，专业的 logistician n. 物流师；后勤人员 International Society of Logistics 国际物流协会,English for Logistics,3,KEY TERMS(7-2),disseminate vt. 散布；宣传，传播 con

3、fusion n. 混乱，混淆 implement n. 工具，器具 vt. 实现，执行，使.生效 inbound adj. 内地的 outbound adj.出站；驶向外国的，向外去的 fleet management 车队管理；船队管理 order fulfillment 订单履行 tactical adj. 战术的；策略的；善于策略的,English for Logistics,4,KEY TERMS(7-3),coordinate vt. 调整；整合 marketing n. 行销，销售 sales manufacturing 生产销售 warranty n. 保证；担保；授权 aft

4、er-sales service 售后服务 cutlery n. 餐具 raw materials 原材料 procurement n.采购 negotiate vt. 谈判，商议；,English for Logistics,5,KEY TERMS(7-4),insurance n. 保险；保险费 customer service 客户服务 ultimately adv. 最后；根本；基本上 complaint n. 投诉 damage claim 损坏索赔 disappointment n. 失望；沮丧 neutralize vt. 抵销；使中和 stock control 存货控制 in

5、bound transport 入境运输 outbound transport 出境运输,English for Logistics,6,KEY TERMS(7-5),order processing 订单处理 central nervous system 中枢神经系统 invoicing 发票 order modification 订单更改 order status inquiries 订单状态查询 credit checking 信用检查 buyer n.买主 vendor n. 卖主 substantially adv. 实质上；大体上；充分地 vital adj.至关重要的；,Engl

6、ish for Logistics,7,KEY TERMS(7-6),cornerstone n. 基础；柱石；地基 recycling n. （资源、垃圾的）回收利用 waste disposal 废物处理 pallet n. 简陋小床；调色板；托盘，货板 cable reel 电缆盘 container n.集装箱 reverse logistics 逆向物流 physical distribution management 物流管理 downstream adj. 下游的 overseas liaison 海外联络,English for Logistics,8,KEY TERMS(7-

7、7),arbitrary boundaries 任意边界 merchandising n. 推销；销售规划 availability n. 可用性；有效性；实用性 overriding 主要的,占优势的 management information system (MIS) 管理信息系统 National Council of Physical Distribution Management 国家物流管理委员会 Council of Supply Chain Management Professionals 供应链管理专业协会,English for Logistics,9,TEXT,1.1

8、Defining Logistics 1.2 Definition of Logistics 1.3 Activities of Logistics 1.4 Aims of Logistics 1.5 Importance of Logistics 1.6 Emerging trends in logistics,English for Logistics,10,1.1 Defining Logistics,The origin of the term logistics comes from the French word “logistique,” which is derived fro

9、m “loger” meaning quarters (as in quartering troops). Logistics is not only about the supply of materiel to an army in times of war, it also includes the ability of the national infrastructure and manufacturing base to equip, support and supply the armed forces, the national transportation system to

10、 move the forces to be deployed, and its ability to resupply that force once they are deployed.,English for Logistics,11,1.2 Definition of Logistics,Logistics - (business definition) Logistics is defined as a business planning framework for the management of material, service, information and capita

11、l flows. It includes the increasingly complex information, communication and control.,English for Logistics,12,1.2 Definition of Logistics,Logistics - (military definition) The science of planning and carrying out the movement and maintenance of forces. those aspects of military operations that deal

12、 with the design and development, acquisition, storage, movement, distribution, maintenance, evacuation and disposition of material; movement, evacuation, and hospitalization of personnel; acquisition of construction, maintenance, operation and disposition of facilities; and acquisition of furnishin

13、g of services.,English for Logistics,13,1.2 Definition of Logistics,Logistics - The procurement, maintenance, distribution, and replacement of personnel and materiel. - (Webster Dictionary) Logistics - 1. The branch of military operations that deals with the procurement, distribution, maintenance, a

14、nd replacement of materiel and personnel; 2. The management of the details of an operation.,English for Logistics,14,1.2 Definition of Logistics,Logistics - .the process of planning, implementing, and controlling the efficient, effective flow and storage of goods, services, and related information f

15、rom point of origin to point of consumption for the purpose of conforming to customer requirements.,English for Logistics,15,1.3 Activities of Logistics,English for Logistics,16,1.3 Activities of Logistics,Procurement or purchasing Customer service Inward transport or traffic Receiving Warehousing o

16、r stores Outward transport Stock control,English for Logistics,17,1.3 Activities of Logistics,Order processing Effective communication Location Recycling, returns and waste disposal Physical distribution management Information processing,English for Logistics,18,1.4 Aims of logistics,LOGISTICS is th

17、e time-related positioning of resources, or the strategic management f the total supply-chain. The SUPPLY-CHAIN is a sequence of events intended to satisfy a customer. The overall AIM OF LOGISTICS is to achieve high customer satisfaction. It must provide a high quality service with lowor acceptablec

18、osts.,English for Logistics,19,1.5 Importance of logistics,Essential and expensive Logistics is essential for every organization. logistics has always been a central and essential feature of all economic activity. Not only is logistics essential, but it is also expensive. Organizations may reduce th

19、eir overheads as much as possible, but they are often left with surprisingly high logistics costs.,English for Logistics,20,1.6 Emerging trends in logistics,Globalization. Information technologies. E-commerce.,English for Logistics,21,NOTES,1. The practice of logistics in the military sector has bee

20、n in existence for as long as there have been organized armed forces and the term describes a very old practice: the supply, movement, and maintenance of an armed force both in peacetime and in battle conditions. 有组织的武装力量出现以来，物流实践就存在于军事领域中。这个词描述了一个非常古老的实践：和平时期和战争条件下军队的供应、移动和维持。,English for Logistics

21、,22,NOTES,2. Logistics considerations are generally built into battle plans at an early stage, for it is logistics that determine the forces that can be delivered to the theater of operations, what forces can be supported once there, and what will then be the tempo of operations. 对物流因素的考虑通常在作战计划的早期阶

22、段，因为正是物流决定部队能否到达作战区，什么部队可以一到达就获得支持，以及接下来的行动节奏如何。,English for Logistics,23,NOTES,3. The overall AIM OF LOGISTICS is to achieve high customer satisfaction. It must provide a high quality service with lowor acceptablecosts. 现代物流的总体目标是实现高客户满意度。它必须以低的或可以接受的成本，提供高品质的服务。,English for Logistics,24,EXERCISE,.

23、 Questions for Discussion and Review Where does the term “logistics” originate from? What are the activities included in a logistics system? Recognize the importance of logistics to every organization How important is logistics to the national economy? Why is the customer service activity critical?

24、What is reverse distribution?,English for Logistics,25,EXERCISE, Translate the following sentences into Chinese: 1. Transportation can be defined as the actual physical movement of goods or people from one place to another, while transportation management (traffic management) refers to the managemen

25、t of transportation activities by a particular organization. 2. In a broad sense, it is the output of the entire logistics effort; that is, customer service and some resulting level of satisfaction are what the logistics system ultimately provides the buyers.,English for Logistics,26,EXERCISE, Translate the following sentences into Chinese: 3. If it does not satisfy customers, it is unlikely to survive in the long term, let alone make a profit, have high return on asset