lesson 4 ROOM service(第一次课) 3.ppt

1、,Review ：lesson 3 Laundry service,Review the useful sentences,1、I would like to_(让人把这些衣服洗了）. have this laundry done 2、Would you fill in _(洗衣表格）. the laundry form 3、I dont want _(给这些衬衣上浆）. these shirts starched.,4、我想让你们用冷水手洗我的连衣裙。 I would like my dress washed by hand in cold water. 5、如果用热水洗我的连衣裙，它将会缩

2、水。 If my dress is washed in hot water,it will shrink. 6、Here is_(洗衣袋和表格）。 the laundry bag and the form 7、快洗服务我们将会加收70%的费用。 Well charge 70% more for express service.,8、请派人上楼取我要洗的衣服. Please send someone up for my laundry. 9、我的连衣裙掉色，请你干洗。 My dress isnt colorfast.Could you dry clean ir. 10、我的连衣裙的衬里是棉的。

3、The lining of my dress is cotton.,11、我的连衣裙上有一个洞，你能缝一下吗？ There is a tear on my dress. Can you stitch it? 12、我的连衣裙脱线了。请你在洗之前缝一下。 My dress is unstitched.Please stitch it before you wash it . 13、请在下午四点之前把我的衣服送到我的房间。 Please deliver my laundry to my room before 4:00 p.m. 14、快洗服务只需花费3个小时。 Express service o

4、nly takes 3 hours.,15、你是想要快洗服务呢还是普通服务？ would you like express service or regular service? 16、我的衬衣上有一块油渍，你能帮我除掉吗？ There is an oil stain on my shirt.Can you remove it?,Activity,Guest:want the laundryman to pick up the laundry.want his shirts washed by hand in cold water and starched.want his wifes ski

5、rt dry cleaned because it isnt colorfast.,Activity,laundryman:answer the phone and go up to pick up the laundry.ask the guest to fill in the laundry form and put the laundry in the laundry bag.,lesson 3 Room service,Room Service,客房送餐服务（room service或in_room dining）是将住店客人预订的菜肴和酒水送到客房，并提供简单服务，使客人能在房间内用

6、餐的过程。,一、客房送餐服务内容,Room service,Breakfast,dinner(lunch or supper),Butter bt,Toast tust,Sandwich snwid,Fried egg fraid,词汇,Sunny-side Up 单面煎（蛋黄在上） Sunny-side Down 单面煎（蛋黄在下） Over-easy 双面煎（不熟） Over-hard 双面煎（熟） Boiled Egg 水煮蛋 Soft Boiled Egg 水煮蛋（嫩） Hard Boiled Egg 水煮蛋（老） Scrambled Egg 炒鸡蛋 skrmbl Omelet 蛋卷

7、mlt,Warm-up,A=Room service waiter,B=Guest A:Room service.Lily speaking,can I help you? B:This is room 226,Wed like two sauced noodles with beef and bean spouts,please. A:Anything else? B:No thanks. A:It will take about 30 minutes. B:Thank you.,Answer the following questions:,1、Who is ordering the lu

8、nch over the phone? 2、What is he ordering for his lunch? 3、Which room is he living in? 4、How long will his lunch be ready? 5、Why doesnt the hotel offer his lunch in 15 minutes?,Language points,1、What would you like? I would like . 2、You ordered. Is it right? 3、Could you please send up _（一个装有苹果、桔子和葡萄的果篮）. 4、How long will my lun