crossingtheline.ppt

1、Crossing the line,Crossing the line means Turn over the obstacles for a better communication The line means the boundaries such as Geographical boundaries, Class boundaries, Religious boundaries, Spatial boundaries,Communication AdvantageThe truth is that while you already know how to communicate, l

2、earning a few simple principles that can be applied immediately will make you an effective communicator and give you a huge advantage in todays ultra competitive world,Here aresome advantages of communication:,Conflict is reduced.Most conflict is the result of misunderstood communication. When you b

3、ecome an effective communicator, you can resolve conflict and create harmony by bridging the communication gaps that create conflict. You can even use your skills to mediate conflict between other people,Get more of what you want out of life.When you learn to communicate effectively inways that peop

4、le instinctively understand, they will be delighted to help you and provide you with the resources that you need to achieve your goals and dreams. Have stronger relationships. Effective communication builds strong business and personal relationships because you learn to understand exactly what peopl

5、e wantand how to give it to them. Learn to communicate your thoughts and emotions in ways that they instinctively understand at an unconscious level.,Help people to adopt your ideas. Successful communication is not about you and getting what you want. it is about discovering what other people want a

6、nd need and then adapting your presentation to match their needs. As you practice and develop your skills, you will find that people gladlyadopt your ideas because you have subtly helped them to discover them for themselves rather than telling them about them.,Eliminate Geographical boundaries Peopl

7、e move freely from one geographical location to another Eliminate Class boundaries People are not separated by social or economic class Eliminate Religious boundaries People can belong to any religion regardless of their nationality or location Eliminate Spatial boundaries People can communicate wit

8、h anyone, anywhere in the world, whenever they want.,Since Line is harmful for people to get along ,then We must think about how to eliminate the boundaries . The same time ,its means that how to communicate with others In a better way,how to Communication Conflict in a relationship is virtually ine

9、vitable. In itself, conflict isnt a problem; how its handled, however, can bring people together or tear them apart. Poor communication skills, disagreements and misunderstandings can be a source of anger and distance, or a springboard to a stronger relationship and happier future. Next time youre d

10、ealing with conflict, keep these tips on effective communication skills in mind and you can create a more positive outcome,Stay Focused: Sometimes its tempting to bring up past seemingly related conflicts when dealing with current ones. Unfortunately, this often clouds the issue and makes finding mu

11、tual understanding and a solution to the current issue less likely, and makes the whole discussion more taxing and even confusing. Try not to bring up past hurts or other topics. Stay focused on the present, your feelings, understanding one another and finding a solution,Listen Carefully: People oft

12、en think theyre listening, but are really thinking about what theyre going to say next when the other person stops talking. Truly effective communication goes both ways. While it might be difficult, try really listening to what your partner is saying. Dont interrupt. Dont get defensive. Just hear th

13、em and reflect back what theyre saying so they know youve heard. Then youll understand them better and theyll be more willing to listen to you,Try To See Their Point of View: In a conflict, most of us primarily want to feel heard and understood. We talk a lot about our point of view to get the other

14、 person to see things our way. Ironically, if we all do this all the time, theres little focus on the other persons point of view, and nobody feels understood. Try to really see the other side, and then you can better explain yours. (If you dont get it, ask more questions until you do.) Others will

15、more likely be willing to listen if they feel heard,Respond to Criticism with Empathy: When someone comes at you with criticism, its easy to feel that theyre wrong, and get defensive. While criticism is hard to hear, and often exaggerated or colored by the other persons emotions, its important to li

16、sten for the other persons pain and respond with empathy for their feelings. Also, look for whats true in what theyre saying; that can be valuable information for you,Own Whats Yours: Realize that personal responsibility is a strength, not a weakness. Effective communication involves admitting when

17、youre wrong. If you both share some responsibility in a conflict (which is usually the case), look for and admit to whats yours. It diffuses the situation, sets a good example, and shows maturity. It also often inspires the other person to respond in kind, leading you both closer to mutual understan

18、ding and a solution,Use “I” Messages: Rather than saying things like, “You really messed up here,” begin statements with “I”, and make them about yourself and your feelings, like, “I feel frustrated when this happens.” Its less accusatory, sparks less defensiveness, and helps the other person unders

19、tand your point of view rather than feeling attacked.,Look for Compromise: Instead of trying to win the argument, look for solutions that meet everybodys needs. Either through compromise, or a new solution that gives you both what you want most, this focus is much more effective than one person gett

20、ing what they want at the others expense. Healthy communication involves finding a resolution that both sides can be happy with.,Take a Time-Out: Sometimes tempers get heated and its just too difficult to continue a discussion without it becoming an argument or a fight. If you feel yourself or your

21、partner starting to get too angry to be constructive, or showing some destructive communication patterns, its okay to take a break from the discussion until you both cool off. Sometimes good communication means knowing when to take a break,Dont Give Up: While taking a break from the discussion is so

22、metimes a good idea, always come back to it. If you both approach the situation with a constructive attitude, mutual respect, and a willingness to see the others point of view or at least find a solution, you can make progress toward the goal of a resolution to the conflict. Unless its time to give

23、up on the relationship, dont give up on communication,Ask For Help If You Need It: If one or both of you has trouble staying respectful during conflict, or if youve tried resolving conflict with your partner on your own and the situation just doesnt seem to be improving, you might benefit from a few sessions with a therapist. Coup