品质知识——防误措施(ppt 26页).PPT

1、MISTAKE-PROOFING错误对策，ACE Elements，QCPC，Root Cause/Corrective Action，paACE Quality Clinic Activity，TPM，ace内容，品质诊断定根本原因修正行动，设订开发许可证，误对策，市场反馈分析， 6 s processessystemspassport-systematicmethodforreview/approvalofnewdesigns， 标准dardmethodprocessmanagement-meanstoidentifymapkeybusinessprocessesstandardwork

2、-可重复进行处理cessesthatareeffective， qualityimprovementmethodsqcpc -简单型电子设备(turn backs ) MFA -数据库mmariesthatdisplayhowcompo 标准denvironmentnew6s-workplaceorganizationandvisualcontroltotalproductivemaintenance-continuouslyimprovingequipmenng avav mistake-proof-creationofdevicesthatensureataskisalwaysdoneco

3、rrectly， 开发ACE内容、新产品、程序、系统设置修订标准方法程序管理重要商业程序的方法标准化工作可重复的有效程序质量改善方法质量诊断程序图问题和效率(返工) 标识简单的工具市场反馈分析组件如何工作的数据摘要发现根本原因问题的真正来源的方法，标准环境新6S -工作场所组织和直观的控制全面生产力维护-不断提高设备的有效性和可用性， 防误措施-确保任务始终正确完成的设备措施increaseprofitabilitybyeliminatinadvertentmistakes通过消除无用错误提高利润increaseproductivitybyreducingwa 提高生产效率improve cu

4、stomer s atisfactionandqualitybyeliminatingescapes是提高客户满意度和质量的increasereliabilitybycontinuouslyimprovingproduc processes服务可以通过持续改进产品、服务或流程来提高可靠性，防止错误的Benefits of Mistake-Proofing的好处，不要留在same thing！ Mistakes Cause Defects .他们不一样！ 失误导致的过失、Mistakes vs. Defects失误vs过失、Mistake失误、Defect过失、pumpingdieselfuel

5、intoyourgastank .在汽油箱中加入柴油， running a red light forgetting to unplug your iron .忘记拔掉电熨斗的插头，将placing theoriginalinyourcopierfeederfacedown.原件放入复印机的供纸处Skipping a process step or tasks必须以错误的顺序执行工作流程performingprocessstepsincorrectlyorinthewrongorder 程序步骤Contamination污染、Most Common Mistakes中最常见的错误、leavin

6、goutapartorapieceofinformation是部件或信息adjustmentandmeasurement 工具或信息使用错误的部件、工具或信息，mistake-profingisawayofusingwisdomandingenuitytocreatedevicesthatensureataskisalwaysddMistake-Proofing错误对策、itremovesuncertaintyfromthesituationswhereerrorsaremostlikelytooccur、such as: 最有可能发生错误的情况中的示例：重复Repetitive tasks的

7、任务Complex instructions复杂说明书calculations/adjustments look-alike parts类似部件的修正/调整、whydows 、topreventturnbacksandcustomerescapesfromrecurring sincethecosttofixaproblemincreasesrapidlythelateritisfound 3360会再次发生，以防止缺陷和客户脱离。 因为发现问题越晚，费用就越大。 如果If a defect occurs here在这里犯了错误，就会在这里发现and its found here，it cos

8、ts:会花费：Rework、repair。 scrapandescapescostutc $ 148 millionperyear.warrantyexpensescostusanother $ 600 millionperyear.thecostoflostcustomer保修费每年需要6亿美元因逃离而失去顾客信任的损失无法进行订正计算。 和， Mistake-Proof防错误措施the Design设定修订Redesign the product重新设定修订产品消除Eliminate the mistake condition错误的条件Redesign for symmetry or as

9、ymmetry重对称或非对称e materials改性材料Change component type、characteristics or supplier改性组的类型、特征或供应商、2 Approaches to Mistake Proofing预防错误的2条途径。 Mistake-Proof防误操作加工变更或附加工具变更程序步骤加入检查清单、样板或样板或添加测量仪器Implement control charts执行控制图表，process description : makingapotofcoffee程序显示“请加咖啡。 exampleofmistake-proofingthedesi

10、gn的防误动作对策的样本设计，改善Before Improvement:前： waterneededtobemeasuredforeachpotoffeeoften process description 3360 makingapotofcoffee程序说明：加入咖啡，修订exampleofmistake-proofingthedesign的防错误措施的范例。 After Improvement:的改良后： coffeemakerwasredesignedtomeasureandaddthepreciseamountofwaterfromawaterbottle以从水瓶进入的水量相同的方式p

11、rocess description : alabelispastedintoarecessinamoldedchassis工艺说明：将标签粘贴到机箱的沟槽中， exampleofmistake-proofingthedesign的误动作防止对策的示例Before Improvement:的改良前： therecessandthelabelwerebothrectangular.thelabelcouldbe 有标签翻过来的情况。 改善After Improvement:后：完全消除anotchwasmadeinthecornerofthelabel、andintherecessofthech

12、assis.incorrectmountingiscompleel错误的发生、exampleofmistake-proofingthedesign防错误样本设计、process description 3360 installslidesintoaslideprojector程序说明：幻灯片放映、After Improvement:的改良后： topedgeofeachslidemarkedwithareddot .各幻灯片上有红点。、exampleofmistake-proofingthedesign误动作防止对策范例设定修订、process description : torquingan

13、umberofboltsrecesseddeepinacavity .程序记述。 Before Improvement:改善前： thesocketextensionrequiredtoreachtheboltscausednicksandscratchesinthepaintedsurfacesthatitcontacttion After Improvement:的改良后： arubberhosewasinstalledoverthesocketextensionandwasspecifiedontheworkinstructions .橡胶管安装在螺杆上，等等mistake-proofingisawayofusingwisdomandingenuitytocreatedevicesthatensureataskisalwaysdonecorrectly . mistake-profing失