酒店英语课件-U2-thefirstday.ppt

1、Unit Two The First Day,Imagine its your first day at work in the hotel/restaurant and someone shows you around. You meet so many different people! For example:,2,OR WHO YOU ARE?,WHO WE ARE,A: chef B: bartender C: room attendant D: porter/bellboy E: waiter F: receptionist,4,A: What are these peoples

2、jobs?,Step 1: Starter,The chef is wearing a hat and a neckerchief. The bartender is wearing a tie and a waistcoat. The room attendant is wearing an apron. The porter is wearing a uniform and a hat. The waiter is wearing a waistcoat, a bow tie and a name badge. The receptionist is wearing a jacket an

3、d a skirt.,5,B: Describe what they are wearing.,Step 1: Starter,The chef is smiling. The bartender is shaking a cocktail. The room attendant is cleaning the handbasin. The porter is waiting. The waiter is holding a tray of drinks. The receptionist is smiling.,6,Step 1: Starter,C: Describe what they

4、are doing in the photos.,Ms Weber is responsible for the front office. The front office is important for the hotels image because this is the guests first and last point of contact with the hotel. When guests arrive, the receptionists check them in. When the reception desk is very busy, Joachim has

5、to help out. When guests need a taxi, the porters can arrange it.,7,Step 2: New Trainees,A: Complete the sentences in your own words.,check 2. answer 3. prepare 4. check 5. handle 6. check 7. operate 8. help 9. show 10. carry 11. arrange 12. park 13. run/ am in charge of 14. report,8,Step 2: New Tra

6、inees,B: working with words,T: Receptionist. S1: I am a receptionist. I greet the guests when they arrive. S2: I am a receptionist. I greet the guests when they arrive and I check them in. S3: I am a receptionist. I greet the guests when they arrive and I check them in. I answer their questions duri

7、ng their stay.,9,Step 2: New Trainees,C: sequence building up,10,Step 2: New Trainees,D: Organization Chart,A- patissier / pastry chef B- commis chef / junior chef C- chef de cuisine / head chef D- kitchen assistant / kitchen porter E- garde manger / pantry chef F- sous chef / second chef G- saucier

8、 / sauce chef,11,Step 3: Jobs in the restaurant kitchen,A: Read the text, then identify the kitchen staff in the picture below.,1. Whats the saucier doing? 2. What is the kitchen porter doing? 3. What is the commis chef doing? 4. What is the patissier doing? 5. What is the sous chef doing?,12,1. He

9、is tasting a sauce. 2. He is doing the washing-up. 3. He is chopping some vegetables. 4. He is tasting some pastries. 5. He is shouting at some kitchen assistants.,Step 3: Jobs in the restaurant kitchen,B: ask and answer questions about what the kitchen staff are doing.,1. The chef de rang 2. The wa

10、iter/waitress 3. The bartender 4. The cashier,13,1. The maitre dhotel 2. The waiter/waitress 3. The sommelier 4. The second maitre,Step 3: Jobs in the restaurant kitchen,C: restaurant quiz,1. Fold napkins (h) 2. Refill salt and pepper (l) 3. Lay tablecloth (i) 4. Place napkins on tables (a) 5. Place

11、 cutlery on tables (f),14,6. Place wine glasses on tables (j) 7. Serve guests (e) 8. Remove dirty dishes (m) 9. Clear tables (d) 10. Report damage to supervisor (c),Step 3: Jobs in the restaurant kitchen,D: A trainee waiter,Presentation: Suppose you are working in a restaurant. Write and present a one-minute talk about your job for a training DVD for hotel and restaurant trainees. Include the following informati