针对物流的邮件模板

1、邮件包裹常见的状态一般分为以下几种：包裹查无信息”Not Fount”;（当包裹还未上网，官网未更新）包裹正在运输途中”Transit”（当包裹在运输途中）包裹到达待取”Pick Up”（当包裹显示已到达目的国）包裹投递成功”Delivered”（当包裹显示妥投，但收件人称未收到包裹）包裹运输过久”Expired”（大部分为时效延误/目的国家不能查到妥投/官网不更新状态等）包裹可能异常”Alert”（大部分为退件/海关单号/损坏/丢失等问题）Not FountDear Customer:Thank you for your mail.I appreciate the time you have

2、 taken to contact us about your order with tracking number *(运单号） and i am happy to assist today.As per tracking result powered by 17,I am very sorry to inform you that your item is still lack of tracking information right now.If you got a tracking result as “Not Found” its telling you that

3、 your tracking information is unavailable,it doesnt mean that we havent been mailed your item.Therefore,please hold on for a few more days and try to check your order some time later?Thanks for your business again!Have a nice day!Best regard,AnyIn transitDear customer:Thank you for your order and Im

4、 happy to assist you.The tracking number is *(运单号),and the tracing Web. Is *.Now,the package is on the way to your side,it is still during normal shipping period.I would be very thankful if you could be more patience with this overseas shipment.From our experience, for this type of mail,the shipping

5、 time is highly depend on the postal carrier and local custom,etc.It usually takes a few weeks from our origin country to overseas destination countries after dispatching.Therefore,please hold for a few more days and i would be very grateful if you can wait for your order patiently.Thanks for your c

6、ooperation.Have a nice day!Best Regard,ANNPick up（到达待取或者到达目的地国家都行！到达待取可能是第一次投递失败或者是到达投递点）Dear customer:Thank you for your order and Im very happy to assist you!We know that your package with tracking number* is ready to pick up/has been arrived in your country.Please contact with your local post off

7、ice to get instruction of where to pick up you order/schedule a re-delivery process. I hope you will receive your package in shortly.I truly wish you will be satisfied with your purchase and Im looking forward you will confirm your order as soon as you got the item. Of course, if you like the item,p

8、lease leave us a positive feedback.Thanks for your cooperation.Have a nice day!Best Regard,AnnDelivered:查询结果签收，而收件人声称未收到Dear customer:Thank you for your mail and Im happy to assist you.Here is the detail tracking information for your order:Tracking Number:Status:DeliveredDestination:*As per current

9、tracking result,i found the tracking result indicate that your package has been delivered successfully.If you havent received your package,Id advice you contact with the shipping carrier directly to verify more delivered information such as “Destination address and signature name”,before you contact with shipping carrier,may i advise check with your families,roommates,and neighbors,etc.Se